A+ = >95.0
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Category average: 89.4
Software average: 80.3
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Trend (2022-2023) |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
|
|
Epic
Grand Central Patient Flow (full suite) 
|
90.5 |
n=32
|
+1%
|
A-
|
A+
|
B+
|
A-
|
A
|
B+
|
|
| |
|
|
|
|
||||||
|
TeleTracking
Capacity Management Suite
|
87.4 |
n=29
|
+5%
|
B
|
A
|
B+
|
B
|
B+
|
A-
|
|
50.0 |
100.0 |
|||||||||
Company/solution |
Trend
(2022-2023) |
 Culture |
 Loyalty |
 Operations |
 Product |
 Relationship |
 Value |
|
|
Epic
Grand Central Patient Flow (full suite) 90.5
n=32
COMMENTS
|
+1%
|
A-
|
A+
|
B+
|
A-
|
A
|
B+
|
|
|
TeleTracking
Capacity Management Suite 87.4
n=29
COMMENTS
|
+5%
|
B
|
A
|
B+
|
B
|
B+
|
A-
|
Solutions Not Ranked
L C
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
|
ABOUT Healthcare
Transfer Center (Central Logic) * [C] L C |
84.1 |
n=9
|
B+
|
B
|
B
|
B-
|
A-
|
B
|
| |
|
|
|
|
||||
|
Care Logistics
Hospital Operating System * L |
92.8 |
n=9
|
A+
|
A-
|
A-
|
A
|
A+
|
A
|
| |
|
|
|
|
||||
|
HealthStream
Enterprise Visibility (formerly Change Healthcare) * L |
80.4 |
n=10
|
C+
|
B
|
B-
|
B
|
B
|
B-
|
| |
|
|
|
|
||||
|
Oracle Health
(Cerner) CareAware Patient Flow * L |
70.4 |
n=6
|
D+
|
C
|
B-
|
C
|
D
|
D-
|
L C
Company/solution |
Overall performance score (100-point scale)
|
Total evaluations |
|
ABOUT Healthcare
Transfer Center (Central Logic) * [C] L C culture
B+
loyalty
B
operations
B
product
B-
relationship
A-
value
B
|
84.1 |
n=9
|
|
Care Logistics
Hospital Operating System * L culture
A+
loyalty
A-
operations
A-
product
A
relationship
A+
value
A
|
92.8 |
n=9
|
|
HealthStream
Enterprise Visibility (formerly Change Healthcare) * L culture
C+
loyalty
B
operations
B-
product
B
relationship
B
value
B-
|
80.4 |
n=10
|
|
Oracle Health
(Cerner) CareAware Patient Flow * L culture
D+
loyalty
C
operations
B-
product
C
relationship
D
value
D-
|
70.4 |
n=6
|
L C
Company/solution
ABOUT Healthcare
Transfer Center (Central Logic) * [C] L C
Transfer Center (Central Logic) * [C] L C
84.1
n=9
n=9
culture
B+
loyalty
B
operations
B
product
B-
relationship
A-
value
B
Care Logistics
Hospital Operating System * L
Hospital Operating System * L
92.8
n=9
n=9
culture
A+
loyalty
A-
operations
A-
product
A
relationship
A+
value
A
HealthStream
Enterprise Visibility (formerly Change Healthcare) * L
Enterprise Visibility (formerly Change Healthcare) * L
80.4
n=10
n=10
culture
C+
loyalty
B
operations
B-
product
B
relationship
B
value
B-
Oracle Health
(Cerner) CareAware Patient Flow * L
(Cerner) CareAware Patient Flow * L
70.4
n=6
n=6
culture
D+
loyalty
C
operations
B-
product
C
relationship
D
value
D-
Other notable performances in Patient Flow
Other notable performances
Solutions for which at least 95% of respondents answered yes.
Part of long-term plans?
Epic
Epic Grand Central Patient Flow (full suite)
Epic Grand Central Patient Flow (full suite)
n=39 100%
Would you buy again?
Epic
Epic Grand Central Patient Flow (full suite)
Epic Grand Central Patient Flow (full suite)
n=38 100%
TeleTracking
TeleTracking Capacity Management Suite
TeleTracking Capacity Management Suite
n=32 97%
Part of Long Term Plans?
Epic
Epic Grand Central Patient Flow (full suite)
Epic Grand Central Patient Flow (full suite)
n=39 100%
Would you buy again?
Epic
Epic Grand Central Patient Flow (full suite)
Epic Grand Central Patient Flow (full suite)
n=38 100%
TeleTracking
TeleTracking Capacity Management Suite
TeleTracking Capacity Management Suite
n=32 97%
