Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2023 Model.LastYear=2024 Model.ShowLoggedOut=True
 
 
 
2023 Best In Klas
 

Patient Flow

 
 
 
 
 
2023 Best In KLAS Patient Flow
Patient Flow
 
 
Best in KLAS Winner
 


90.5
Overall Performance Score
 
 
 
 
A+ = >95.0
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
 
 
Ranked Solutions
Category average: 89.4
Software average: 80.3
Grading Scale

Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Trend
(2022-2023)
Culture
Loyalty
Operations
Product
Relationship
Value
                   
Epic
Grand Central Patient Flow (full suite)  
KLAS comments icon
90.5
n=32
+1%
A-
A+
B+
A-
A
B+
         
 
 
 
 
 
TeleTracking
Capacity Management Suite  
KLAS comments icon
87.4
n=29
+5%
B
A
B+
B
B+
A-
 
50.0
100.0
 
Company/solution
Trend
(2022-2023)
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
                 
Epic
Grand Central Patient Flow (full suite)
 
90.5
n=32
KLAS comments icon  COMMENTS
    +1%
A-
A+
B+
A-
A
B+
TeleTracking
Capacity Management Suite
 
87.4
n=29
KLAS comments icon  COMMENTS
    +5%
B
A
B+
B
B+
A-
Company/solution
 
Censinet assessment N/A
 
culture
A-
loyalty
A+
operations
B+
product
A-
relationship
A
value
B+
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
B
loyalty
A
operations
B+
product
B
relationship
B+
value
A-
 
KLAS comments icon  COMMENTS
 
 
 
 
SolutionsNotRanked_Symbol  
Solutions Not Ranked
 


L  C      
Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Culture
Loyalty
Operations
Product
Relationship
Value
                 
ABOUT Healthcare
Transfer Center (Central Logic) * [C]
L C
84.1
n=9
B+
B
B
B-
A-
B
       
 
 
 
 
 
Care Logistics
Hospital Operating System *
L
92.8
n=9
A+
A-
A-
A
A+
A
       
 
 
 
 
 
HealthStream
Enterprise Visibility (formerly Change Healthcare) *
L
80.4
n=10
C+
B
B-
B
B
B-
       
 
 
 
 
 
Oracle Health
(Cerner) CareAware Patient Flow *
L
70.4
n=6
D+
C
B-
C
D
D-
 

L  C      
Company/solution
Overall performance score (100-point scale)
Total
evaluations
     
ABOUT Healthcare
Transfer Center (Central Logic) * [C]
L C
culture
B+
loyalty
B
operations
B
product
B-
relationship
A-
value
B
84.1
n=9
     
Care Logistics
Hospital Operating System *
L
culture
A+
loyalty
A-
operations
A-
product
A
relationship
A+
value
A
92.8
n=9
     
HealthStream
Enterprise Visibility (formerly Change Healthcare) *
L
culture
C+
loyalty
B
operations
B-
product
B
relationship
B
value
B-
80.4
n=10
     
Oracle Health
(Cerner) CareAware Patient Flow *
L
culture
D+
loyalty
C
operations
B-
product
C
relationship
D
value
D-
70.4
n=6
 

L  C      

Company/solution
ABOUT Healthcare
Transfer Center (Central Logic) * [C] L C
84.1
n=9
culture
B+
loyalty
B
operations
B
product
B-
relationship
A-
value
B
 

Care Logistics
Hospital Operating System * L
92.8
n=9
culture
A+
loyalty
A-
operations
A-
product
A
relationship
A+
value
A
 

HealthStream
Enterprise Visibility (formerly Change Healthcare) * L
80.4
n=10
culture
C+
loyalty
B
operations
B-
product
B
relationship
B
value
B-
 

Oracle Health
(Cerner) CareAware Patient Flow * L
70.4
n=6
culture
D+
loyalty
C
operations
B-
product
C
relationship
D
value
D-
 
 
 
 
OtherNotablePerformances_Symbol  
Other notable performances in Patient Flow Other notable performances
 


Solutions for which at least 95% of respondents answered yes.
Part of long-term plans?
Epic
Epic Grand Central Patient Flow (full suite)
n=39  100%
Would you buy again?
Epic
Epic Grand Central Patient Flow (full suite)
n=38  100%
TeleTracking
TeleTracking Capacity Management Suite
n=32  97%
Part of Long Term Plans?
Epic
Epic Grand Central Patient Flow (full suite)
n=39  100%
Would you buy again?
Epic
Epic Grand Central Patient Flow (full suite)
n=38  100%
TeleTracking
TeleTracking Capacity Management Suite
n=32  97%
 
 
 
 
 
Related Reports
 
 
 
 

Past Patient Flow Awards