A+ = 93.0+
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C+ = 77.0-79.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
Market average: 92.5
Services average: 89.7
Overall performance score (100-point scale) |
Trend (2021-2022) |
Total evaluations |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|||
|
Aspirion
Revenue Integrity/Underpayment Services (SHP) 
|
96.7 |
N/A
|
n=18
|
A+
|
A
|
A+
|
A
|
A
|
||
| |
|
|
|
|||||||
|
BESLER
|
93.7 |
+1%
|
n=21
|
A
|
A
|
A-
|
A
|
A
|
||
| |
|
|
|
|||||||
|
Revecore
Revenue Integrity/Underpayment Services (BLS)
|
93.6 |
0%
|
n=31
|
A+
|
A-
|
A
|
A-
|
A-
|
||
| |
|
|
|
|||||||
|
R1 RCM
Cloudmed Revenue Integrity/Underpayment Services |
92.4 |
N/A
|
n=48
|
A
|
A
|
A-
|
A-
|
A-
|
||
| |
|
|
|
|||||||
|
FinThrive
TransUnion Healthcare Revenue Integrity/Underpayment Services |
88.2 |
-2%
|
n=28
|
A-
|
A-
|
B+
|
B+
|
B
|
||
50.0 |
100.0 |
|||||||||
loyalty
A+
operations
A
relationship
A+
services
A
value
A
loyalty
A+
operations
A-
relationship
A
services
A-
value
A-
R1 RCM
Cloudmed Revenue Integrity/Underpayment Services
Cloudmed Revenue Integrity/Underpayment Services
92.4
n=48
loyalty
A
operations
A
relationship
A-
services
A-
value
A-
FinThrive
TransUnion Healthcare Revenue Integrity/Underpayment Services
TransUnion Healthcare Revenue Integrity/Underpayment Services
88.2
n=28
loyalty
A-
operations
A-
relationship
B+
services
B+
value
B
