A+ = 95.0+
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
Market average: 91.5
Software average: 82.4
Overall performance score (100-point scale) |
Trend (2020-2021) |
Total evaluations |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
||
|
Nuance (a Microsoft Company)
Nuance Dragon Medical One 
|
91.0 |
0%
|
n=65
|
A-
|
A
|
B+
|
A-
|
A-
|
A-
|
|
| |
|
|
|
|
||||||
|
Solventum
3M MModal Fluency Direct
|
90.3 |
0%
|
n=55
|
A-
|
A
|
A-
|
A-
|
A-
|
A-
|
|
50.0 |
100.0 |
|||||||||
culture
A-
loyalty
A
operations
B+
product
A-
relationship
A-
value
A-
90.3
n=55
culture
A-
loyalty
A
operations
A-
product
A-
relationship
A-
value
A-
Solutions Not Ranked
Ordered alphabetically
C L
|
Overall Performance Score (100-point scale) |
Total evaluations |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
|
|
Dolbey
Fusion Narrate C |
93.6 |
n=25
|
A
|
A+
|
A
|
A-
|
A
|
A
|
| |
|
|
|
|
||||
|
Dolbey
Fusion SpeechEMR L |
94.8 |
n=14
|
A
|
A+
|
A
|
A
|
A
|
A+
|
C L
&nbps;
Dolbey
Fusion Narrate C
Fusion Narrate C
93.6
n=25
n=25
culture
A
loyalty
A+
operations
A
product
A-
relationship
A
value
A
Dolbey
Fusion SpeechEMR L
Fusion SpeechEMR L
94.8
n=14
n=14
culture
A
loyalty
A+
operations
A
product
A
relationship
A
value
A+
