Tell us about you
Work Email required
Organization required
First Name required
Last Name required
Job Title required
Phone required (###) ###-####, or int ######...
City required
State/Province required
Tell us about your organization
Looks like we’re already familiar with you!
Please press next to continue with the survey.
Looks like we’re already familiar with you!
According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.
If you are trying to access KLAS research data and reports, an email has been sent to with a link to login.
If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.
Membership Commitment
In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.
By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
Thank You! Your information was submitted successfully!
Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Thank You! Your information was submitted successfully!
Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.
If you have any further questions please contact info@klasresearch.com or 1-801-226-5120.
Surprise! Looks like we already have an account for you.
An email has been sent to blah@blah.com with a link to login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
DG Suite Comments
Filtered view: All
Subject Expert
Commentary Summary
Want to see full details?
User Commentary
VP/Other Executive
In terms of the product working as promoted, I wouldn't give DG Suite the highest score because...
Login or Create an Account to see details.
VP/Other Executive
We use DG Suite to allow patients to upload images. We also use it to share images with our other...
Login or Create an Account to see details.
VP/Other Executive
The phone and web support are a big concern. One thing we would like is an improvement to the...
Login or Create an Account to see details.
VP/Other Executive
We are generally satisfied with Ambra. As a team, we are very satisfied with Ambra's responsiveness...
Login or Create an Account to see details.
VP/Other Executive
We like that Ambra's product has a lot of potential, and we are exploring more and more options with...
Login or Create an Account to see details.
Director
We have been able to do what we need to do with DG Suite. The vendor doesn't solve all our problems,...
Login or Create an Account to see details.
Director
DG Suite’s ease of use is pretty good. The interface is pretty simple. The basic viewer suite is...
Login or Create an Account to see details.
Director
Ambra could improve the administration interface. The interface is overcomplicated. We struggle with...
Login or Create an Account to see details.
Director
The overall platform stability needs to improve. Ambra upgrades frequently. Initially, I viewed that...
Login or Create an Account to see details.
VP/Other Executive
We already had Ambra's system before COVID-19 but at a pretty small scale. We also worked with...
Login or Create an Account to see details.
Director
Ambra does well with new technology. They do regular updates and enhancements.
Login or Create an Account to see details.
Director
Ambra is lacking in proactive service because I don’t believe they have any automated alerts or checking....
Login or Create an Account to see details.
Manager
Occasionally, there is a backlog, but we usually catch that issue. For instance, our PACS may send...
Login or Create an Account to see details.
Manager
Ambra is reliable, and they do have a pretty good market share of customers that we want to exchange...
Login or Create an Account to see details.
Manager
I would like Ambra to provide more live monitoring or dashboard interface so that I can see data...
Login or Create an Account to see details.
Director
DG Suite is a very effective, easy-to-use product. I am not really looking for much more out of the...
Login or Create an Account to see details.
Director
Ambra’s communication on new products and enhancements is as good as I have seen with competitors....
Login or Create an Account to see details.
Director
A weakness in at least the file-sharing aspect of DG Suite is the complete lack of a communication...
Login or Create an Account to see details.
Manager
Ambra is good with partnership around developing a product that meets the customers' needs. Every...
Login or Create an Account to see details.
Manager
Ambra is amazing. They just offered training sessions randomly in our community scenario from...
Login or Create an Account to see details.
Manager
There is room for improvement with end users. They could have a more of a streamlined workflow....
Login or Create an Account to see details.
Analyst/Coordinator
Ambra is a strong vendor and has become the vendor of choice for imaging exchange. We had an early...
Login or Create an Account to see details.
Director
Many of the things we are struggling with have to do with the cultural adoption rate. If Ambra could...
Login or Create an Account to see details.
Director
Ambra is proactive in nature. They want to help us solve problems with other hospitals and vendors....
Login or Create an Account to see details.
VP/Other Executive
Our partnership with Ambra's team is far above what we have seen from other vendors, even including...
Login or Create an Account to see details.
VP/Other Executive
The service and support from Ambra are excellent. Ambra solves problems, but more importantly, Ambra...
Login or Create an Account to see details.
VP/Other Executive
DG Suite is very easy to use for both the referring physician as well as the organization receiving...
Login or Create an Account to see details.
VP/Other Executive
We are going from another product we use to Ambra’s solution. I have had both for a couple of years...
Login or Create an Account to see details.
Manager
We have worked with a couple of the executives at Ambra, and they have been good to work with. They...
Login or Create an Account to see details.
VP/Other Executive
The team at Ambra is incredibly engaged. We have thrown several challenges at Ambra, and they are...
Login or Create an Account to see details.
Manager
There have been no significant additions or expansions in terms of the cost of DG Suite. We had an...
Login or Create an Account to see details.
Manager
Ambra is definitely on top of training. They always provide great documentation. They facilitate...
Login or Create an Account to see details.
Manager
DG Suite works very well overall. We have very minimal issues with it. Whether it is internally...
Login or Create an Account to see details.
Manager
Ambra is pretty frequently updating the platform to improve user experience and provide new...
Login or Create an Account to see details.
Manager
Recently, we have had a lot more technical issues revolving around integration. Those issues usually...
Login or Create an Account to see details.
Manager
Ambra has a good support structure. It is very easy to get ahold of them. They have a big support...
Login or Create an Account to see details.
Manager
I really can’t think of anything that we were offered or promised by Ambra that never happened. Some...
Login or Create an Account to see details.
VP/Other Executive
Ambra has really made it easy to exchange images, and they have worked with us on access for the...
Login or Create an Account to see details.
VP/Other Executive
Ambra has been a really good partner and has worked with us on things we needed for our unique...
Login or Create an Account to see details.
VP/Other Executive
Ambra's CEO is a great leader. He is passionate about image exchange, and he gets things all the way...
Login or Create an Account to see details.
VP/Other Executive
DG Suite is very good. It is relatively easy to use. It is easy to configure for different...
Login or Create an Account to see details.
VP/Other Executive
Now that we have an act that lets us release information to patients, one thing that Ambra is good...
Login or Create an Account to see details.
Director
We don't do a lot of training with most of our vendors. But with Ambra, we do get some training from...
Login or Create an Account to see details.
Director
We have had a really good experience with Ambra. There is a clear communication line with the...
Login or Create an Account to see details.
Director
One of the downsides of Ambra is they are a growing company. There have definitely been some steady...
Login or Create an Account to see details.
Director
I think we have integrated DG Suite with our EMR, but we are not very involved in the API. I would...
Login or Create an Account to see details.
Director
The quality of the implementation was very good. We haven't had a lot of experience with Ambra's...
Login or Create an Account to see details.
Director
Ambra has been very responsive about whatever we have wanted to achieve. For the most part, the...
Login or Create an Account to see details.
CIO
Ambra has been a great partner, and they are really thinking about imaging in an outside-the-box...
Login or Create an Account to see details.
Manager
Ambra has excellent support. They are willing to work together with us. They tend to be proactive on...
Login or Create an Account to see details.
Analyst/Coordinator
We are very reliant on Ambra to move many images into our environment. We need to expand with them...
Login or Create an Account to see details.
Analyst/Coordinator
I think the reliability and ease of installation have been two very positive things with Ambra.
Login or Create an Account to see details.
Analyst/Coordinator
We have a real partnership with Ambra. We are always pushing the boundaries, and they find ways to...
Login or Create an Account to see details.
Analyst/Coordinator
I would love to see Ambra have better interoperability with other vendors. They are still a bit fragmented....
Login or Create an Account to see details.
VP/Other Executive
We have used DG Suite for exchanges with a local facility that also uses the system, and things have...
Login or Create an Account to see details.
VP/Other Executive
The Ambra team is very professional and always goes above and beyond. Ambra has a young team that...
Login or Create an Account to see details.
Manager
DG Suite is our cloud-based image-sharing system, and it works very well. I have no problems with...
Login or Create an Account to see details.
Preferences
Related Blogs
Progress in Enterprise Imaging
The Pioneers of Enterprise Imaging