Tell us about your organization
Tell us about you
Work Email required
Organization required
First Name required
Last Name required
Job Title required
Phone required (###) ###-####, or int ######...
City required
State/Province required
Business Information
Looks like we’re already familiar with you!
Please press next to continue with the survey.
Looks like we’re already familiar with you!
According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.
If you are trying to access KLAS research data and reports, an email has been sent to with a link to login.
If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.
Membership Commitment
In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.
By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
Thank You! Your information was submitted successfully!
Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Thank You! Your information was submitted successfully!
Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.
If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.
Surprise! Looks like we already have an account for you.
An email has been sent to blah@blah.com with a link to login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Commentary Summary
Want to see full details?
User Commentary
VP/Other Executive
People and Knowledge
athena has really good people. They are really good subject matter experts. Once we got going, we...
Login or Create an Account to see details.
Director
Relationship
We would absolutely use the athenahealth platform again. athenahealth works perfectly with our...
Login or Create an Account to see details.
Director
ROI and Cost
Based on the contract, athenahealth didn't nickel-and-dime us. There was a straight fee and nothing...
Login or Create an Account to see details.
Director
People and Knowledge
The team we were given was full of consummate professionals. I gave the team members the parameters...
Login or Create an Account to see details.
Director
People and Knowledge
When we started, the consultants were from GE, but with the acquisitions and changes, everything is...
Login or Create an Account to see details.
Manager
People and Knowledge
I liked the skill sets that the athenahealth consultants had. The people that we worked with had...
Login or Create an Account to see details.
Manager
Relationship
There isn’t much executive involvement from athenahealth. Unless we reach out to the executives, we...
Login or Create an Account to see details.
Manager
Project Results
Knowing about others that use the product and where they are at is very beneficial. One of the...
Login or Create an Account to see details.
VP/Other Executive
Tools and Methodology
athena is anxious to be the state-of-the-art revenue cycle leader, and they are putting a lot of...
Login or Create an Account to see details.
VP/Other Executive
People and Knowledge
athena gave us staff members that were very knowledgeable. They were creative and partnered well. We...
Login or Create an Account to see details.
VP/Other Executive
Project Results
We have had tremendous success with reduction in staffing and improved productivity.
Login or Create an Account to see details.
VP/Other Executive
People and Knowledge
The people from athena who work with us are very top-notch people. I like their thoroughness and...
Login or Create an Account to see details.
VP/Other Executive
Future Outlook
We probably have a window of a few years that we have to work through, and unless there is a major...
Login or Create an Account to see details.
VP/Other Executive
Other Observations
We would like to see more internal abilities. Sometimes, optimization requires other outside...
Login or Create an Account to see details.
COO
Tools and Methodology
athenahealth doesn't exceed our expectations. I want athenahealth to do more work in best-practice...
Login or Create an Account to see details.
COO
People and Knowledge
The staff and consultants are very knowledgeable, nice, and pleasant.
Login or Create an Account to see details.
COO
Relationship
athenahealth doesn't reach out. At least, they don't reach out to people at my level. I am not aware...
Login or Create an Account to see details.
COO
ROI and Cost
athenahealth believes they have gone out of their way to not nickel-and-dime. They have improved in...
Login or Create an Account to see details.
Director
Tools and Methodology
athena has been a very strong presence in our organization. We have worked very closely with them on...
Login or Create an Account to see details.
Director
Tools and Methodology
We have accomplished a few upgrades with athena, and they have offered training and support. There...
Login or Create an Account to see details.
Director
Relationship
I talk to one of the leaders at athena all the time and tell the person that I am athena's biggest...
Login or Create an Account to see details.
Director
Tools and Methodology
athena has held our hands throughout the COVID-19 pandemic. They have tried to help us get things...
Login or Create an Account to see details.
Director
ROI and Cost
I have definitely gotten my money's worth with athena. Through the work we have been involved in...
Login or Create an Account to see details.
Director
Tools and Methodology
I would recommend athena to anybody. I recommend them to everyone. I recently recommended athena to...
Login or Create an Account to see details.
Director
Tools and Methodology
athena has a lot to offer. There are a lot of products and a lot of different workflows. The only...
Login or Create an Account to see details.
Advanced Filters
Preferences