athenahealth Revenue Cycle Optimization Commentary
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Trent Davis
Research Director
KLAS Research Director - Trent Davis
 
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User Commentary

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Director

Relationship, Relationship

The issue we have with athenahealth is communication. If they tell us they can do X, Y, and Z, then...

Nov 2023
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Director

Operations, Operations

Our recent project was not one of our better projects with athenahealth. I'm not a fan of...

Nov 2023
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Director

Relationship, Relationship

We have our hands tied in a lot of areas. I'm looking for consultants who will take care of issues...

Nov 2023
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VP/Other Executive

Relationship, Relationship, Value

athenahealth delivered what they were supposed to deliver. They managed things well, and there were...

Oct 2023
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VP/Other Executive

Value, Value

With athenahealth, we were able to shut down our hardware and transfer our entire environment to...

Oct 2023
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Manager

Loyalty, Relationship

We engaged with athenahealth because we have been athenahealth customers for years and they were...

Apr 2023
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Manager

Relationship

Our experience with athenahealth has been very positive. They have good energy and excellent...

Apr 2023
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Manager

Services, Value

We have done several different optimizations with athenahealth over the years. Recently, we did a...

Apr 2023
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Manager

Relationship

We have regular meetings with athenahealth’s customer service manager, their salesperson, and a...

Apr 2023
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Manager

Relationship

athenahealth has a team that tries to look at government regulations, and they try to prepare for...

Apr 2023
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Director

Relationship

I wouldn't have chosen anyone else other than athenahealth to do our projects with us. The firm's...

Jan 2023
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COO

Value

One of the most important things for our organization is the optimization of our cash flow, and that...

Dec 2022
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Director

Relationship, Value

I can get ahold of athenahealth’s leadership team from various workstreams with a single phone call....

Dec 2022
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Director

Relationship, Services

When athenahealth does an advisement engagement with us, they come out with a list of solutions, and...

Dec 2022
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Director

Relationship, Services

athenahealth is not perfect. Some of athenahealth’s approach to reporting results is not what we...

Dec 2022
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