athenahealth Revenue Cycle Optimization Commentary
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Subject Expert
Trent Davis
Research Director
KLAS Research Director - Trent Davis
 
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User Commentary

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VP/Other Executive

Relationship

athenahealth has a quarterback situation where they work with one main customer success manager who...

May 2024
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VP/Other Executive

Relationship

athenahealth brings some opportunities to us, but we typically go to them about issues. We have to...

May 2024
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VP/Other Executive

Relationship

I engaged athenahealth for some bot building, and they brought some people to the table who were...

May 2024
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Director

Relationship, Operations, Value

We have used athenahealth's software for many years, and they point out high-value areas and teach...

May 2024
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Director

Relationship

athenahealth has a suite of dashboards that our optimization people can use whenever they are...

May 2024
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Director

Relationship

I have direct numbers for almost every person I can think of at athenahealth, even for people at a...

May 2024
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Director

Relationship, Relationship

The issue we have with athenahealth is communication. If they tell us they can do X, Y, and Z, then...

Nov 2023
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Director

Operations, Operations

Our recent project was not one of our better projects with athenahealth. I'm not a fan of...

Nov 2023
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Director

Relationship, Relationship

We have our hands tied in a lot of areas. I'm looking for consultants who will take care of issues...

Nov 2023
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VP/Other Executive

Relationship, Relationship, Value

athenahealth delivered what they were supposed to deliver. They managed things well, and there were...

Oct 2023
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VP/Other Executive

Value, Value

With athenahealth, we were able to shut down our hardware and transfer our entire environment to...

Oct 2023
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