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athenahealth Revenue Cycle Optimization Comments
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Subject Expert
Commentary Summary
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User Commentary
VP/Other Executive
People and Knowledge
athena has really good people. They are really good subject matter experts. Once we got going, we...
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Director
Relationship
We would absolutely use the athenahealth platform again. athenahealth works perfectly with our...
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Director
ROI and Cost
Based on the contract, athenahealth didn't nickel-and-dime us. There was a straight fee and nothing...
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Director
People and Knowledge
The team we were given was full of consummate professionals. I gave the team members the parameters...
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Director
People and Knowledge
When we started, the consultants were from GE, but with the acquisitions and changes, everything is...
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Manager
People and Knowledge
I liked the skill sets that the athenahealth consultants had. The people that we worked with had...
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Manager
Relationship
There isn’t much executive involvement from athenahealth. Unless we reach out to the executives, we...
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Manager
Project Results
Knowing about others that use the product and where they are at is very beneficial. One of the...
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VP/Other Executive
Tools and Methodology
athena is anxious to be the state-of-the-art revenue cycle leader, and they are putting a lot of...
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VP/Other Executive
People and Knowledge
athena gave us staff members that were very knowledgeable. They were creative and partnered well. We...
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VP/Other Executive
Project Results
We have had tremendous success with reduction in staffing and improved productivity.
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VP/Other Executive
People and Knowledge
The people from athena who work with us are very top-notch people. I like their thoroughness and...
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VP/Other Executive
Future Outlook
We probably have a window of a few years that we have to work through, and unless there is a major...
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VP/Other Executive
Other Observations
We would like to see more internal abilities. Sometimes, optimization requires other outside...
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COO
Tools and Methodology
athenahealth doesn't exceed our expectations. I want athenahealth to do more work in best-practice...
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COO
People and Knowledge
The staff and consultants are very knowledgeable, nice, and pleasant.
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COO
Relationship
athenahealth doesn't reach out. At least, they don't reach out to people at my level. I am not aware...
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COO
ROI and Cost
athenahealth believes they have gone out of their way to not nickel-and-dime. They have improved in...
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Director
Tools and Methodology
athena has been a very strong presence in our organization. We have worked very closely with them on...
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Director
Tools and Methodology
We have accomplished a few upgrades with athena, and they have offered training and support. There...
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Director
Relationship
I talk to one of the leaders at athena all the time and tell the person that I am athena's biggest...
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Director
Tools and Methodology
athena has held our hands throughout the COVID-19 pandemic. They have tried to help us get things...
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Director
ROI and Cost
I have definitely gotten my money's worth with athena. Through the work we have been involved in...
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Director
Tools and Methodology
I would recommend athena to anybody. I recommend them to everyone. I recently recommended athena to...
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Director
Tools and Methodology
athena has a lot to offer. There are a lot of products and a lot of different workflows. The only...
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