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Access info about Outsourced Coding on your dashboard or bookmark under

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Aviacode Outsourced Coding Comments
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KLAS Research Director - Mac Boyter
Subject Expert

Mac Boyter

Research Director

mac.boyter@klasresearch.com

 
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Current Time Inside Cache Tag Helper: 1/23/2021 7:43:23 PM and Model.EvProductId = 187698

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User Commentary

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Manager

Relationship

Aviacode has excessive coder turnover, and in a relatively short period of time, we have had to...

Oct 2020
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Manager

ROI and Cost

Even though we have been very frustrated with Aviacode, we don't have another good option. We...

Oct 2020
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Manager

People and Knowledge

The coders are good; we don't get underpaid. We looked at what we were getting reimbursed for, and...

Oct 2020
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Manager

Tools and Methodology

One of my biggest complaints about Aviacode is that our contract says they will have coding done in...

Oct 2020
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Manager

Relationship

We actually left Aviacode because of our account manager. When we came back, Aviacode gave us the...

Oct 2020
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Manager

Tools and Methodology

We have been satisfied with Aviacode’s quality; however, as far as their time goes, we have gone...

Oct 2020
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Manager

Tools and Methodology

Something that we have struggled with in the past is that we don’t speak the same language when it...

Oct 2020
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VP/Other Executive

Tools and Methodology

Sometimes, Aviacode's staff members tell me that they sent something over and are still waiting to...

Jun 2020
(0)
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VP/Other Executive

Tools and Methodology

What we do is very specialized, so rather than finding someone to bring in-house and dealing with...

Jun 2020
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Manager

ROI and Cost

Aviacode doesn’t charge us for every little thing. From a contract perspective, they are willing to...

May 2020
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Manager

Tools and Methodology

From an account management piece, I think the marketing people are great. Aviacode definitely builds...

May 2020
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Manager

People and Knowledge

Aviacode offers continued support throughout the whole process and has offered additional support....

May 2020
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Manager

Relationship

The vendor's executives have been involved with us. We can reach out to them. They are willing to...

May 2020
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Manager

Other Observations

We still have Aviacode as a partner. We still give them additional work, but it is more controlled....

May 2020
(0)
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Manager

People and Knowledge

There is high turnover when it comes to some of the account managers. We are not at the...

May 2020
(0)
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Director

Relationship

Overall, the vendor is doing really well. They have been responsive when we have wanted changes to...

May 2020
(0)
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Director

Other Observations

In terms of improvements, the only thing I would say is it would be nice to have a representative...

May 2020
(0)
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Director

Relationship

The vendor executive involvement was very high, but then my person left, so I haven’t heard from the...

May 2020
(0)
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