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Aviacode Outsourced Coding Comments
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Subject Expert
Commentary Summary
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User Commentary
Manager
Relationship
Aviacode has excessive coder turnover, and in a relatively short period of time, we have had to...
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Manager
ROI and Cost
Even though we have been very frustrated with Aviacode, we don't have another good option. We...
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Manager
People and Knowledge
The coders are good; we don't get underpaid. We looked at what we were getting reimbursed for, and...
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Manager
Tools and Methodology
One of my biggest complaints about Aviacode is that our contract says they will have coding done in...
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Manager
Relationship
We actually left Aviacode because of our account manager. When we came back, Aviacode gave us the...
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Manager
Tools and Methodology
We have been satisfied with Aviacode’s quality; however, as far as their time goes, we have gone...
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Manager
Tools and Methodology
Something that we have struggled with in the past is that we don’t speak the same language when it...
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VP/Other Executive
Tools and Methodology
Sometimes, Aviacode's staff members tell me that they sent something over and are still waiting to...
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VP/Other Executive
Tools and Methodology
What we do is very specialized, so rather than finding someone to bring in-house and dealing with...
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Manager
ROI and Cost
Aviacode doesn’t charge us for every little thing. From a contract perspective, they are willing to...
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Manager
Tools and Methodology
From an account management piece, I think the marketing people are great. Aviacode definitely builds...
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Manager
People and Knowledge
Aviacode offers continued support throughout the whole process and has offered additional support....
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Manager
Relationship
The vendor's executives have been involved with us. We can reach out to them. They are willing to...
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Manager
Other Observations
We still have Aviacode as a partner. We still give them additional work, but it is more controlled....
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Manager
People and Knowledge
There is high turnover when it comes to some of the account managers. We are not at the...
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Director
Relationship
Overall, the vendor is doing really well. They have been responsive when we have wanted changes to...
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Director
Other Observations
In terms of improvements, the only thing I would say is it would be nice to have a representative...
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Director
Relationship
The vendor executive involvement was very high, but then my person left, so I haven’t heard from the...
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