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Aviacode Outsourced Coding Comments
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KLAS Research Director - Mac Boyter
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Mac Boyter

Research Director

mac.boyter@klasresearch.com

 
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User Commentary

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VP/Other Executive

Aviacode does the annual compliance that we need for CMS, and we have such confidence in their...

Apr 2021
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VP/Other Executive

With the changes from CMS that occurred earlier this year, my goal is to talk with Aviacode and get...

Apr 2021
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VP/Other Executive

When we went out to bid, Aviacode was not the cheapest, but they were definitely the best package...

Apr 2021
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VP/Other Executive

The coders are very well coordinated. Working with Aviacode has been a great experience with great...

Apr 2021
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VP/Other Executive

Better compliance also leads to more appropriate coding. We aren't just concerned about coding; we...

Apr 2021
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CEO/President

We have a contract with Aviacode that they will have everything coded within a certain time period,...

Apr 2021
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CEO/President

Aviacode does some strategizing with us. They are not driving the strategy, but they are responsive...

Apr 2021
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CEO/President

Aviacode has partnered with us pretty well. Our scope of work has changed a bit over time, and...

Apr 2021
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CEO/President

We would like to see more accountability from Aviacode when things slip through the cracks. They are...

Apr 2021
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Manager

Aviacode works with me. When we needed extra assistance with coding for MIPS, a new CMS program came...

Jan 2021
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Manager

We have been with Aviacode long term, and they take very good care of us. Anytime there is a...

Jan 2021
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Manager

The salesperson I deal with is awesome. The salesperson gives us personalized service. Customers...

Jan 2021
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Manager

Aviacode has excessive coder turnover, and in a relatively short period of time, we have had to...

Oct 2020
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Manager

Even though we have been very frustrated with Aviacode, we don't have another good option. We...

Oct 2020
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Manager

The coders are good; we don't get underpaid. We looked at what we were getting reimbursed for, and...

Oct 2020
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Manager

One of my biggest complaints about Aviacode is that our contract says they will have coding done in...

Oct 2020
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Manager

We actually left Aviacode because of our account manager. When we came back, Aviacode gave us the...

Oct 2020
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Manager

We have been satisfied with Aviacode’s quality; however, as far as their time goes, we have gone...

Oct 2020
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Manager

Something that we have struggled with in the past is that we don’t speak the same language when it...

Oct 2020
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VP/Other Executive

Sometimes, Aviacode's staff members tell me that they sent something over and are still waiting to...

Jun 2020
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VP/Other Executive

What we do is very specialized, so rather than finding someone to bring in-house and dealing with...

Jun 2020
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Manager

Aviacode doesn’t charge us for every little thing. From a contract perspective, they are willing to...

May 2020
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Manager

From an account management piece, I think the marketing people are great. Aviacode definitely builds...

May 2020
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Manager

Aviacode offers continued support throughout the whole process and has offered additional support....

May 2020
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Manager

The vendor's executives have been involved with us. We can reach out to them. They are willing to...

May 2020
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Manager

We still have Aviacode as a partner. We still give them additional work, but it is more controlled....

May 2020
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Manager

There is high turnover when it comes to some of the account managers. We are not at the...

May 2020
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Director

Overall, the vendor is doing really well. They have been responsive when we have wanted changes to...

May 2020
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Director

In terms of improvements, the only thing I would say is it would be nice to have a representative...

May 2020
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Director

The vendor executive involvement was very high, but then my person left, so I haven’t heard from the...

May 2020
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