Commentary Summary
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User Commentary
Interfacing and Integration
We have decent integration between Enli CareManager and our EMR.
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Relationship
We have always liked Cedar Gate Technologies as a partner, and they are responsive to feedback.
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Functionality and Upgrades
Cedar Gate Technologies has developed the product in a very clinically oriented way. I trust that...
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Service and Support
Cedar Gate Technologies pays attention to what we need as a practice. During the COVID-19 pandemic,...
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Functionality and Upgrades
We work with the vendor regularly to review our product and anything that comes up moving forward....
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Functionality and Upgrades
When new employees come on, we have no problem with training them on what needs to be done in the...
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Service and Support
The vendor’s support team is excellent. All we have to do is shoot that team an email, and within 15...
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Functionality and Upgrades
Enli Central Worklist makes it so easy to track and follow up on patients. Our nurses can make notes...
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Functionality and Upgrades
The vendor did an upgrade to Enli Central Worklist, and our staff has been super excited about the...
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Relationship
The Cedar Gate Technologies team has been over-the-top helpful. They did our last upgrade at a good...
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Technology
Working with the vendor has been fabulous. We actually just went through an update with Cedar Gate...
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Functionality and Upgrades
We have started doing some previsit chart scrubbing, and the product's dashboard in the chart has...
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Relationship
Cedar Gate Technologies purchased Enli Health Intelligence and created the Enli Health Intelligence...
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Functionality and Upgrades
Cedar Gate Technologies is at the forefront when it comes to delivering new technology. I like the...
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Service and Support
When we need help from Enli Health Intelligence, we have to work through the chain. We don't jump...
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Lessons Learned
In the beginning, we had trouble mapping the data in the system to our reports. A lot of providers...
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Implementation and Training
We have always had a very good response from Enli Health Intelligence. The training was good, but...
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Functionality and Upgrades
The positives for Enli Central Worklist are its functionality and its ability to manipulate and mold...
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Service and Support
Cedar Gate Technologies' support people are really responsive and great. The support people help us...
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Functionality and Upgrades
I wish Enli Central Worklist had an HL7 template to push information into an EHR where the charge...
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Service and Support
We had a negative interaction with the vendor's customer service people where we were unable to...
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Interfacing and Integration
If I were making the decision again today, I would probably not stick with Enli CareManager. I would...
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Future Outlook
We will be reevaluating what we are doing for care management. Enli CareManager is great for care...
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Win/Loss - Why they were selected (by current clients)
We did a lot of investigation to figure out how to move our care to a new level. We met with Enli...
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Future Outlook
Enli CareManager was completely integrated with our old EMR system, and that worked fantastically....
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Implementation and Training
The vendor is pretty effective with training and does a superb job with implementation. Our users...
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Relationship
The vendor is fantastic to work with. The vendor executive involvement is high. We meet with the...
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ROI / Cost
Cedar Gate Technologies nickel-and-dimes us for everything. They overpromise and underdeliver. We...
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Functionality and Upgrades
Contract Intelligence is clunky and not easy to navigate. It also has poor integration.
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