Population Health
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Subject Expert
Bradley Hunter
Research Director
Commentary Summary
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User Commentary
If I were making the decision again today, I would probably not stick with Enli CareManager. I would...
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We will be reevaluating what we are doing for care management. Enli CareManager is great for care...
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We did a lot of investigation to figure out how to move our care to a new level. We met with Enli...
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Enli CareManager was completely integrated with our old EMR system, and that worked fantastically....
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The vendor is pretty effective with training and does a superb job with implementation. Our users...
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The vendor is fantastic to work with. The vendor executive involvement is high. We meet with the...
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Cedar Gate Technologies nickel-and-dimes us for everything. They overpromise and underdeliver. We...
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Contract Intelligence is clunky and not easy to navigate. It also has poor integration.
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We have a dashboard embedded in our office visits, phone notes, and other places where patients will...
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At the provider level, the vendor gives us quick snapshots so that we don't have to do a bunch of...
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When we have issues on the system's support side and a value isn't flowing where it should or a...
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My organization is small, but our opinions, suggestions, questions, and ideas matter to the vendor...
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Cedar Gate Technologies has physicians and executives on their team who meet with us. That is one of...
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When COVID-19 hit, the vendor delivered something their customers could use, and they didn't charge...
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Cedar Gate Technologies has done a great job of getting very engaged, caring people. We can tell...
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We have some folks that interact with and help the case-management team. Enli Central Worklist...
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When I wanted some specific functionality in Enli Central Worklist, I reached out to pick the...
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Enli Central Worklist is truly our right arm in our organization. We are spread out and have...
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We use the product to identify abnormal social determinants of health so that our staff can see who...
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We use Enli CareManager to identify quality gaps and track annual wellness visits. We use the...
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We have been extremely pleased to be partners with Enli, which is now Cedar Gate Technologies, over...
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During the implementation, the executives and the medical leadership came on-site and built the...
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Cedar Gate Technologies stays up to date with national guidelines and standards. They are up to date...
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Cedar Gate Technologies has always heard me or at least acknowledged what I have said. They may not...
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I like that we have seen the needle move with some of our initiatives. If we are focusing on a...
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Since the system is cloud based, Cedar Gate Technologies can do all the updates for everything...
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Because of the reporting tools in the system, we have seen our numbers increase. That will bring in...
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Cedar Gate Technologies has wonderful online support. We just open a support ticket, and the support...
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Cedar Gate Technologies starts from the ground up with training. They do a deep dive into our...
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Enli Central Worklist is part of our long-term plans. If all goes well, we are going to add on some...
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I like that things are moving more to the cloud. The system wasn’t cloud based at one point, but it...
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Enli Central Worklist has been effortless. It just works seamlessly, and there are no issues. There...
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The vendor’s products are visionary, and they simplify complex workstreams for any size of agency to...
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The vendor does a wonderful job of providing technical support to our team so that our folks can...
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Enli CareManager is a really useful product. We are satisfied with how it helps us meet our...
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There would be value for us if Enli CareManager was able to take pooled pharmacy data and bring...
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The vendor's service is very responsive when our IT team reaches out for technical assistance, and...
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Overall, I love the product. It is wonderful, and it fulfills a need in population health. It helps...
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My first line of defense for support is always going to my internal IT department if people notice...
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There has been a shift in executive involvement since Cedar Gate Technologies bought out Enli Health...
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The vendor is very good at trying to support us and listening to new ideas. They have multiple...
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There have been some changes. We had to go with a new URL because the vendor was having problems...
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One of the most positive things is it is so easy to track patients within this program. We can...
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We have been longtime customers of Cedar Gate Technologies. Overall, our experience has been pretty...
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We primarily only use the encounter forms. There is Enli Central Worklist and a registry component,...
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Since we are only using a specific tool in the platform, it would be nice if the vendor had more of...
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Cedar Gate Technologies’ support is pretty robust and easy to reach, so we have no issue with that....
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The one detraction to the vendor’s support is they don't seem to have a ticketing system or a way to...
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I don't think Cedar Gate Technologies’ training process is bad. They do a good job of assigning...
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From an IT perspective, Cedar Gate Technologies' implementation services take care of a lot of...
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Cedar Gate Technologies has their feet in two different camps, and we don’t have a unified product...
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For the billing and Central Configuration Management pieces, Enli Central Worklist does a good job...
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Cedar Gate Technologies' program helps us accomplish what we need to. It just takes time to...
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There is an individual that we work with at Cedar Gate Technologies who is super responsive and very...
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I am not sure what Cedar Gate Technologies' objective is. If they are continuing to go down the path...
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Cedar Gate Technologies is going to have to do a pretty significant strategy turnaround in order for...
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At the current moment, we would consider purchasing Enli Central Worklist again, but we would...
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Their support is great. The support people are responsive and wonderful, but we have to schedule the...
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When we make a lot of big changes all at once, Cedar Gate Technologies will usually tell us that...
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Enli Central Worklist is not something intuitive that even someone with a good IT background could...
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Cedar Gate Technologies is doing a lot of development expanding the care management platform and not...
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Enli Central Worklist is pretty straightforward, and we can do some customization. Our categories...
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A lot of the nice features that are available from Cedar Gate Technologies come as add-ons over time...
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Enli Central Worklist is a web-based program outside of our EHR that has limited bidirectional...
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Initially, we bought Enli CareManager as a dashboard for preventative care. We wanted to be able to...
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I wouldn't say that the product is perfect, but I am a pretty strict grader. Everything in the...
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In the beginning, the vendor's training wasn't that great. The vendor didn't have much of a training...
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Before we got Enli Central Worklist, we were already running a chronic care management program, but...
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In the product, it is hard to import patients into groups, and there is no good way to arrange...
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The vendor works pretty hard to keep their promises. I have a pretty direct line to support, and the...
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The product interfaces with our current electronic medical record and with other programs for me to...
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I would tell potential customers that they should be sure to know which populations they want to...
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The vendor definitely connects us to customers if they have ideas. They certainly tell us what other...
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We can't find the curated clinical content that we get from Enli CareManager anywhere else. I don't...
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The vendor's team is really easy to work with. If I want something but they can't get to that thing...
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The vendor could improve their proactivity when it comes to communicating with us about issues. They...
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It is nice to be able to filter through registries and recommendations in the system when I am...
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Telling the care management team who to reach out to used to be a manual process, so implementing...
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Unless a product brings providers a tray with hot tea and a wallet full of cash, providers don't...
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There are some tiny hiccups in Enli Central Worklist, but the system is pretty good overall. One of...
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I wish Enli Central Worklist could do some things that it can’t. Reporting is lacking. We have a...
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I don’t think the vendor has charged us for anything outside of the original contract.
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Enli CareManager is lightweight and fast. It isn't overly complicated, and it is easy to use. Some...
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The filters in Enli CareManager's registry are set up extremely well. There isn't a SQL ability...
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I would like to see expanded functionality and customization in Enli CareManager. The solution does...
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I have been very happy with Enli CareManager. It has increased our overall quality scores, and it is...
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The system's major shortcoming is that it needs to talk back to the EMR. If I see a gap in care, I...
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We can have a group of people work a population goal without the duplication of efforts. The system...
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Healthcare vendors typically have a top-down approach where the people who are making decisions...
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I practically live in the system. It is my home base. I start in the system with every patient. Enli...
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Enli CareManager could be improved if there were more areas where we could identify at-risk...
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Enli CareManager is working the way that we were promised it would. We are happy with its functionality....
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The vendor doesn't have a lot of new technology that I can see being brought in. Enli CareManager...
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We have a great relationship with the vendor. They communicate with us very well. We can ask them...
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The solution has different buttons that we can press that send data from a lot of different fields...
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I like that we can build worklists and that we know what we are looking for and can alter things as...
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Enli is very easy to work with. They give us good feedback. They get to know our workflows and help...
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Cedar Gate Technologies has undergone some organizational changes recently. Before, I felt like...
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Cedar Gate Technologies is a really great company. Enli CareManager is a really great product, and...
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The visual prompting adds value to the midlevel clinicians, the nurses, and the CNAs, so that visual...
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When we first became a customer, there were features that were on the road map that we believed were...
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The vendor's support people are always good about answering us. The vendor is a great company. We...
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We have had some issues with upgrades. The solution doesn't stay connected. It is supposed to...
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It is easy to import from Enli CareManager a group of patients. It is easy to change and customize...
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If there were no other products out there for population health, I would buy Enli CareManager again....
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Enli CareManager has 90% of the things that we want. It is missing a few things that we were hoping...
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The vendor should be doing more outreach. They could help us use the tool more.
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We had to do so much group training for the system that it was a little absurd. The solution isn't...
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Cedar Gate Technologies is proactive and wonderful at getting out information when there is downtime...
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Sometimes when I find a glitch in the system, I am not exactly sure who to report that to. I always...
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Because the data we collect is different, I have to repurpose some of the fields in the system. I...
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The training was informative and well received by all of the staff. That was something important...
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Cedar Gate Technologies has assisted me with identifying different populations through our data to...
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We really value the data that we can get from Enli Central Worklist because we can show it to the...
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