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User Commentary

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CMO

Enli Central Worklist has been effortless. It just works seamlessly, and there are no issues. There...

Aug 2021
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CMO

The vendor’s products are visionary, and they simplify complex workstreams for any size of agency to...

Aug 2021
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CMO

The vendor does a wonderful job of providing technical support to our team so that our folks can...

Aug 2021
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CMO

Enli CareManager is a really useful product. We are satisfied with how it helps us meet our...

Aug 2021
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CMO

There would be value for us if Enli CareManager was able to take pooled pharmacy data and bring...

Aug 2021
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CMO

The vendor's service is very responsive when our IT team reaches out for technical assistance, and...

Aug 2021
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Manager

Overall, I love the product. It is wonderful, and it fulfills a need in population health. It helps...

Aug 2021
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Manager

My first line of defense for support is always going to my internal IT department if people notice...

Aug 2021
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Manager

There has been a shift in executive involvement since Cedar Gate Technologies bought out Enli Health...

Aug 2021
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Manager

The vendor is very good at trying to support us and listening to new ideas. They have multiple...

Aug 2021
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Manager

There have been some changes. We had to go with a new URL because the vendor was having problems...

Aug 2021
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Manager

One of the most positive things is it is so easy to track patients within this program. We can...

Aug 2021
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VP/Other Executive

We have been longtime customers of Cedar Gate Technologies. Overall, our experience has been pretty...

Aug 2021
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VP/Other Executive

We primarily only use the encounter forms. There is Enli Central Worklist and a registry component,...

Aug 2021
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VP/Other Executive

Since we are only using a specific tool in the platform, it would be nice if the vendor had more of...

Aug 2021
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VP/Other Executive

Cedar Gate Technologies’ support is pretty robust and easy to reach, so we have no issue with that....

Aug 2021
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VP/Other Executive

The one detraction to the vendor’s support is they don't seem to have a ticketing system or a way to...

Aug 2021
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VP/Other Executive

I don't think Cedar Gate Technologies’ training process is bad. They do a good job of assigning...

Aug 2021
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Director

From an IT perspective, Cedar Gate Technologies' implementation services take care of a lot of...

Aug 2021
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Director

Cedar Gate Technologies has their feet in two different camps, and we don’t have a unified product...

Aug 2021
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Director

For the billing and Central Configuration Management pieces, Enli Central Worklist does a good job...

Aug 2021
||
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Director

Cedar Gate Technologies' program helps us accomplish what we need to. It just takes time to...

Aug 2021
||
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Director

There is an individual that we work with at Cedar Gate Technologies who is super responsive and very...

Aug 2021
||
(0)
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Director

I am not sure what Cedar Gate Technologies' objective is. If they are continuing to go down the path...

Aug 2021
||
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Director

Cedar Gate Technologies is going to have to do a pretty significant strategy turnaround in order for...

Aug 2021
||
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Director

At the current moment, we would consider purchasing Enli Central Worklist again, but we would...

Aug 2021
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Director

Their support is great. The support people are responsive and wonderful, but we have to schedule the...

Aug 2021
||
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Director

When we make a lot of big changes all at once, Cedar Gate Technologies will usually tell us that...

Aug 2021
||
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Director

Enli Central Worklist is not something intuitive that even someone with a good IT background could...

Aug 2021
||
(0)
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Director

Cedar Gate Technologies is doing a lot of development expanding the care management platform and not...

Aug 2021
||
(0)
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Director

Enli Central Worklist is pretty straightforward, and we can do some customization. Our categories...

Aug 2021
||
(0)
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Director

A lot of the nice features that are available from Cedar Gate Technologies come as add-ons over time...

Aug 2021
||
(0)
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Director

Enli Central Worklist is a web-based program outside of our EHR that has limited bidirectional...

Aug 2021
||
(0)
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CEO/President

Initially, we bought Enli CareManager as a dashboard for preventative care. We wanted to be able to...

Aug 2021
||
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CEO/President

I wouldn't say that the product is perfect, but I am a pretty strict grader. Everything in the...

Aug 2021
||
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CEO/President

In the beginning, the vendor's training wasn't that great. The vendor didn't have much of a training...

Aug 2021
||
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CEO/President

Before we got Enli Central Worklist, we were already running a chronic care management program, but...

Aug 2021
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CEO/President

In the product, it is hard to import patients into groups, and there is no good way to arrange...

Aug 2021
||
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CEO/President

The vendor works pretty hard to keep their promises. I have a pretty direct line to support, and the...

Aug 2021
||
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CEO/President

The product interfaces with our current electronic medical record and with other programs for me to...

Aug 2021
||
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Director

I would tell potential customers that they should be sure to know which populations they want to...

Aug 2021
||
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Director

The vendor definitely connects us to customers if they have ideas. They certainly tell us what other...

Aug 2021
||
(0)
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Director

We can't find the curated clinical content that we get from Enli CareManager anywhere else. I don't...

Aug 2021
||
(0)
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Director

The vendor's team is really easy to work with. If I want something but they can't get to that thing...

Aug 2021
||
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Director

The vendor could improve their proactivity when it comes to communicating with us about issues. They...

Aug 2021
||
(0)
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Director

It is nice to be able to filter through registries and recommendations in the system when I am...

Aug 2021
||
(0)
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Director

Telling the care management team who to reach out to used to be a manual process, so implementing...

Aug 2021
||
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Director

Unless a product brings providers a tray with hot tea and a wallet full of cash, providers don't...

Aug 2021
||
(0)
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Analyst/Coordinator

There are some tiny hiccups in Enli Central Worklist, but the system is pretty good overall. One of...

Jul 2021
||
(0)
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Analyst/Coordinator

I wish Enli Central Worklist could do some things that it can’t. Reporting is lacking. We have a...

Jul 2021
||
(0)
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Analyst/Coordinator

I don’t think the vendor has charged us for anything outside of the original contract.

Jul 2021
||
(0)
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Analyst/Coordinator

Enli CareManager is lightweight and fast. It isn't overly complicated, and it is easy to use. Some...

Jul 2021
||
(0)
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Analyst/Coordinator

The filters in Enli CareManager's registry are set up extremely well. There isn't a SQL ability...

Jul 2021
||
(0)
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Analyst/Coordinator

I would like to see expanded functionality and customization in Enli CareManager. The solution does...

Jul 2021
||
(0)
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CMO

I have been very happy with Enli CareManager. It has increased our overall quality scores, and it is...

Jul 2021
||
(0)
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CMO

The system's major shortcoming is that it needs to talk back to the EMR. If I see a gap in care, I...

Jul 2021
||
(0)
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CMO

We can have a group of people work a population goal without the duplication of efforts. The system...

Jul 2021
||
(0)
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Physician

Healthcare vendors typically have a top-down approach where the people who are making decisions...

Jul 2021
||
(0)
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Physician

I practically live in the system. It is my home base. I start in the system with every patient. Enli...

Jul 2021
||
(0)
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Physician

Enli CareManager could be improved if there were more areas where we could identify at-risk...

Jul 2021
||
(0)
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Director

Enli CareManager is working the way that we were promised it would. We are happy with its functionality....

Jul 2021
||
(0)
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Director

The vendor doesn't have a lot of new technology that I can see being brought in. Enli CareManager...

Jul 2021
||
(0)
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Director

We have a great relationship with the vendor. They communicate with us very well. We can ask them...

Jul 2021
||
(0)
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Director

The solution has different buttons that we can press that send data from a lot of different fields...

Jul 2021
||
(0)
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Director

I like that we can build worklists and that we know what we are looking for and can alter things as...

Jul 2021
||
(0)
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Director

Enli is very easy to work with. They give us good feedback. They get to know our workflows and help...

Jul 2021
||
(0)
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Manager

Cedar Gate Technologies has undergone some organizational changes recently. Before, I felt like...

Jul 2021
||
(0)
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Manager

Cedar Gate Technologies is a really great company. Enli CareManager is a really great product, and...

Jul 2021
||
(0)
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Manager

The visual prompting adds value to the midlevel clinicians, the nurses, and the CNAs, so that visual...

Jul 2021
||
(0)
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Director

When we first became a customer, there were features that were on the road map that we believed were...

Jul 2021
||
(0)
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Manager

The vendor's support people are always good about answering us. The vendor is a great company. We...

Jul 2021
||
(0)
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Manager

We have had some issues with upgrades. The solution doesn't stay connected. It is supposed to...

Jul 2021
||
(0)
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Manager

It is easy to import from Enli CareManager a group of patients. It is easy to change and customize...

Jul 2021
||
(0)
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Manager

If there were no other products out there for population health, I would buy Enli CareManager again....

Jul 2021
||
(0)
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Manager

Enli CareManager has 90% of the things that we want. It is missing a few things that we were hoping...

Jun 2021
||
(0)
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Manager

The vendor should be doing more outreach. They could help us use the tool more.

Jun 2021
||
(0)
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Manager

We had to do so much group training for the system that it was a little absurd. The solution isn't...

Jun 2021
||
(0)
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Director

Cedar Gate Technologies is proactive and wonderful at getting out information when there is downtime...

Jun 2021
||
(0)
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Director

Sometimes when I find a glitch in the system, I am not exactly sure who to report that to. I always...

Jun 2021
||
(0)
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Director

Because the data we collect is different, I have to repurpose some of the fields in the system. I...

Jun 2021
||
(0)
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Director

The training was informative and well received by all of the staff. That was something important...

Jun 2021
||
(0)
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Director

Cedar Gate Technologies has assisted me with identifying different populations through our data to...

Jun 2021
||
(0)
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Director

We really value the data that we can get from Enli Central Worklist because we can show it to the...

Jun 2021
||
(0)
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Manager

I love Enli Central Worklist. It is quite easy to use and interchanges pretty nicely with our EMR....

May 2021
||
(0)
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Manager

We need to figure out a better way to do our referral tracking, and Enli has a program for that, but...

May 2021
||
(0)
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Manager

I sometimes get emails from the salesperson when there are problems. The salesperson sends out an...

May 2021
||
(0)
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Manager

The vendor's training was pretty good. They sent someone on-site for a couple of days. The vendor...

May 2021
||
(0)
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Analyst/Coordinator

Enli Central Worklist is integrated with our other systems. That makes it easy for our chronic care...

Apr 2021
||
(0)
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Analyst/Coordinator

The vendor is always very helpful when we start a new program with Enli Central Worklist. They get...

Apr 2021
||
(0)
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Analyst/Coordinator

We usually have an upgrade for Enli Central Worklist at least once a year. The vendor keeps...

Apr 2021
||
(0)
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Analyst/Coordinator

Enli CareManager makes our lives much easier because we can see all of the services that are due for...

Apr 2021
||
(0)
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Analyst/Coordinator

The system integrates with our EMR and population health tool. It is easy for our chronic care...

Apr 2021
||
(0)
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Analyst/Coordinator

The vendor always offers training. We stay in touch with them. If we have any questions, they are...

Apr 2021
||
(0)
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Analyst/Coordinator

The vendor is always Johnny-on-the-spot. They solve whatever problems we have. They are very proactive....

Apr 2021
||
(0)
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Analyst/Coordinator

The product is definitely worth every dime we spend. Even when we are on calls with other vendors,...

Apr 2021
||
(0)
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Manager

I would like to have a more precise way to see when a particular visit happened instead of just...

Apr 2021
||
(0)
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Manager

Enli CareManager is very easy to use, and when it is used as intended, it works beautifully. I have...

Apr 2021
||
(0)
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Manager

I can send our senior account manager a text and they can get online with me in five minutes. They...

Apr 2021
||
(0)
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Manager

There are certain forms that I want in the system, but that the vendor doesn't have. Cedar Gate...

Apr 2021
||
(0)
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Manager

Enli CareManager is very easy for me to use, but I have a couple of nurses who have a hard time...

Apr 2021
||
(0)
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Director

There was too much training for the system, but I liked that the vendor wanted to train us on...

Feb 2021
||
(0)
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Director

The system is very customizable and easy for our teams to use. The vendor did nickel-and-dime us,...

Feb 2021
||
(0)
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Director

Smaller vendors are better in terms of support. We like Enli better than other vendors we use...

Feb 2021
||
(0)
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Manager

We have a case management team, so if one person is out, then somebody else can pick up and see what...

Jan 2021
||
(0)
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Manager

Enli CareManager has two pieces. One is a dashboard that is laid into our clinical EMR. That...

Jan 2021
||
(0)
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Manager

When COVID-19 hit, Enli reached out and said that they created a dashboard. They implemented that...

Jan 2021
||
(0)
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Manager

Every interaction that I have had with Enli has been great, and they have always been responsive....

Jan 2021
||
(0)
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CMIO

Enli was supposed to be working on a reporting tool for us, and we still do not have anything. I...

Dec 2020
||
(0)
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CMIO

We decided to use another platform for population health management, and we are just starting to put...

Dec 2020
||
(0)
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CMIO

Enli reached out to us during the early stages of the pandemic. They made Central Worklist free for...

Dec 2020
||
(0)
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CMIO

Enli is a true partner, but over the last year, I haven’t heard much from them. So they are becoming...

Dec 2020
||
(0)
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