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User Commentary

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Analyst/Coordinator

There are some tiny hiccups in Enli Central Worklist, but the system is pretty good overall. One of...

Jul 2021
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(0)
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 or  to see details.

Analyst/Coordinator

I wish Enli Central Worklist could do some things that it can’t. Reporting is lacking. We have a...

Jul 2021
||
(0)
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Analyst/Coordinator

I don’t think the vendor has charged us for anything outside of the original contract.

Jul 2021
||
(0)
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 or  to see details.

Analyst/Coordinator

Enli CareManager is lightweight and fast. It isn't overly complicated, and it is easy to use. Some...

Jul 2021
||
(0)
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Analyst/Coordinator

The filters in Enli CareManager's registry are set up extremely well. There isn't a SQL ability...

Jul 2021
||
(0)
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 or  to see details.

Analyst/Coordinator

I would like to see expanded functionality and customization in Enli CareManager. The solution does...

Jul 2021
||
(0)
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 or  to see details.

CMO

I have been very happy with Enli CareManager. It has increased our overall quality scores, and it is...

Jul 2021
||
(0)
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 or  to see details.

CMO

The system's major shortcoming is that it needs to talk back to the EMR. If I see a gap in care, I...

Jul 2021
||
(0)
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CMO

We can have a group of people work a population goal without the duplication of efforts. The system...

Jul 2021
||
(0)
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Physician

Healthcare vendors typically have a top-down approach where the people who are making decisions...

Jul 2021
||
(0)
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Physician

I practically live in the system. It is my home base. I start in the system with every patient. Enli...

Jul 2021
||
(0)
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Physician

Enli CareManager could be improved if there were more areas where we could identify at-risk...

Jul 2021
||
(0)
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 or  to see details.

Director

Enli CareManager is working the way that we were promised it would. We are happy with its functionality....

Jul 2021
||
(0)
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 or  to see details.

Director

The vendor doesn't have a lot of new technology that I can see being brought in. Enli CareManager...

Jul 2021
||
(0)
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Director

We have a great relationship with the vendor. They communicate with us very well. We can ask them...

Jul 2021
||
(0)
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Director

The solution has different buttons that we can press that send data from a lot of different fields...

Jul 2021
||
(0)
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Director

I like that we can build worklists and that we know what we are looking for and can alter things as...

Jul 2021
||
(0)
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Director

Enli is very easy to work with. They give us good feedback. They get to know our workflows and help...

Jul 2021
||
(0)
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Manager

Cedar Gate Technologies has undergone some organizational changes recently. Before, I felt like...

Jul 2021
||
(0)
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Manager

Cedar Gate Technologies is a really great company. Enli CareManager is a really great product, and...

Jul 2021
||
(0)
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Manager

The visual prompting adds value to the midlevel clinicians, the nurses, and the CNAs, so that visual...

Jul 2021
||
(0)
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Director

When we first became a customer, there were features that were on the road map that we believed were...

Jul 2021
||
(0)
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 or  to see details.

Manager

The vendor's support people are always good about answering us. The vendor is a great company. We...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have had some issues with upgrades. The solution doesn't stay connected. It is supposed to...

Jul 2021
||
(0)
 Thank you  Helpful

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Manager

It is easy to import from Enli CareManager a group of patients. It is easy to change and customize...

Jul 2021
||
(0)
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Manager

If there were no other products out there for population health, I would buy Enli CareManager again....

Jul 2021
||
(0)
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Manager

Enli CareManager has 90% of the things that we want. It is missing a few things that we were hoping...

Jun 2021
||
(0)
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Manager

The vendor should be doing more outreach. They could help us use the tool more.

Jun 2021
||
(0)
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Manager

We had to do so much group training for the system that it was a little absurd. The solution isn't...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Cedar Gate Technologies is proactive and wonderful at getting out information when there is downtime...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Sometimes when I find a glitch in the system, I am not exactly sure who to report that to. I always...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Because the data we collect is different, I have to repurpose some of the fields in the system. I...

Jun 2021
||
(0)
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 or  to see details.

Director

The training was informative and well received by all of the staff. That was something important...

Jun 2021
||
(0)
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Director

Cedar Gate Technologies has assisted me with identifying different populations through our data to...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We really value the data that we can get from Enli Central Worklist because we can show it to the...

Jun 2021
||
(0)
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Manager

I love Enli Central Worklist. It is quite easy to use and interchanges pretty nicely with our EMR....

May 2021
||
(0)
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Manager

We need to figure out a better way to do our referral tracking, and Enli has a program for that, but...

May 2021
||
(0)
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Manager

I sometimes get emails from the salesperson when there are problems. The salesperson sends out an...

May 2021
||
(0)
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Manager

The vendor's training was pretty good. They sent someone on-site for a couple of days. The vendor...

May 2021
||
(0)
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 or  to see details.

Analyst/Coordinator

Enli Central Worklist is integrated with our other systems. That makes it easy for our chronic care...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The vendor is always very helpful when we start a new program with Enli Central Worklist. They get...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We usually have an upgrade for Enli Central Worklist at least once a year. The vendor keeps...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Enli CareManager makes our lives much easier because we can see all of the services that are due for...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The system integrates with our EMR and population health tool. It is easy for our chronic care...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The vendor always offers training. We stay in touch with them. If we have any questions, they are...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The vendor is always Johnny-on-the-spot. They solve whatever problems we have. They are very proactive....

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The product is definitely worth every dime we spend. Even when we are on calls with other vendors,...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would like to have a more precise way to see when a particular visit happened instead of just...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Enli CareManager is very easy to use, and when it is used as intended, it works beautifully. I have...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I can send our senior account manager a text and they can get online with me in five minutes. They...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

There are certain forms that I want in the system, but that the vendor doesn't have. Cedar Gate...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Enli CareManager is very easy for me to use, but I have a couple of nurses who have a hard time...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

There was too much training for the system, but I liked that the vendor wanted to train us on...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The system is very customizable and easy for our teams to use. The vendor did nickel-and-dime us,...

Feb 2021
||
(0)
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 or  to see details.

Director

Smaller vendors are better in terms of support. We like Enli better than other vendors we use...

Feb 2021
||
(0)
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 or  to see details.

Manager

We have a case management team, so if one person is out, then somebody else can pick up and see what...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Enli CareManager has two pieces. One is a dashboard that is laid into our clinical EMR. That...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

When COVID-19 hit, Enli reached out and said that they created a dashboard. They implemented that...

Jan 2021
||
(0)
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 or  to see details.

Manager

Every interaction that I have had with Enli has been great, and they have always been responsive....

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Enli was supposed to be working on a reporting tool for us, and we still do not have anything. I...

Dec 2020
||
(0)
 Thank you  Helpful

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CMIO

We decided to use another platform for population health management, and we are just starting to put...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Enli reached out to us during the early stages of the pandemic. They made Central Worklist free for...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Enli is a true partner, but over the last year, I haven’t heard much from them. So they are becoming...

Dec 2020
||
(0)
 Thank you  Helpful

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COO

The ability to design the program around the outcomes is great. People are trying to do good things....

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

COO

This product is for our COVID-19 tracking. I didn't expect the vendor to come out with a COVID-19...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Enli called us and said they had a COVID-19 solution and asked if we needed it. They reached out...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

COO

The product is 100% supporting our integration goals. I can’t get the same integration with other...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

COO

I haven’t upgraded Enli CareManager, so the registry is working great, but we haven’t upgraded the...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

COO

I was really worried about the ease of use because the people in our housing don’t use software. The...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

COO

I want to be able to get out data in a more fluid fashion. I need very specific reporting from the...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

COO

We haven’t needed support, and that says something. We don’t get put in a queue; we get a person. I...

Dec 2020
||
(0)
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 or  to see details.

COO

The quality of the training definitely gets a high score. We don’t have that with any other vendor....

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

COO

I was a little worried when Enli struck out with COVID-19 that that would be a little far afield of...

Dec 2020
||
(0)
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Analyst/Coordinator

I am very likely to recommend the product to others. We would ask what other people's organizational...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The system is so easy for us to use. Things are right at our fingertips. Before, we used a product...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

There are a few things that could make the product better that I have spoken to the vendor about....

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Enli CareManager is doing great. We don’t have any trouble with it. Enli has helped us be more...

Nov 2020
||
(0)
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 or  to see details.

Analyst/Coordinator

Enli's support members get back to us very quickly, and they usually come up with a solution to our...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Enli's executives have come to our practice before, and they were always involved in the calls if we...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Everything we do with demos impacts our decision-making process. Our outcomes are improved because...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have integration between our EMR and Enli CareManager. That ends up pulling the information from...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Enli keeps their promises, but there is some work to be done. However, I don’t know whether that is...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would tell others that the system greatly enhanced our data collection systems here at the clinic....

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Enli assigned us a designated support representative. When we decide to upgrade, we go through the...

Nov 2020
||
(0)
 Thank you  Helpful

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VP/Other Executive

I would say that this solution works the way it is promoted to. I would tell a peer that Enli...

Nov 2020
||
(0)
 Thank you  Helpful

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VP/Other Executive

Enli will reach out to us about upgrades before we even ask for them. It is great that we have a...

Nov 2020
||
(0)
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Manager

The system has been working great. Over time, we have used it a lot more, and with that increased...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

No new technology has been introduced lately. When I started the journey of trying to select a...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Enli's executives are great. I am regularly on calls with them. Whenever they have a new product or...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Enli's system helps us drive outcomes because it gets patients to provide the interventions we need...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

One thing that has been helpful is having BI tools in the Enli product. I can look and see how many...

Nov 2020
||
(0)
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Manager

We use Enli primarily for care management and for the largest diseases as well. We are doing some...

Nov 2020
||
(0)
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Manager

There is always room for improvement. Enli CareManager does a heck of a job, and for most things,...

Nov 2020
||
(0)
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 or  to see details.

Manager

Enli is one of the few vendors that actually take customer feedback. They are engaged, they listen,...

Nov 2020
||
(0)
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Physician

Enli's product works very well and as promoted. It is key to our interoperability. We wouldn't be...

Nov 2020
||
(0)
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 or  to see details.

Physician

We get good support from Enli. They are easy to get ahold of. If we have questions, they answer...

Nov 2020
||
(0)
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Director

The thing that sets Enli apart is their curated clinical logic. That is the one thing that nobody...

Nov 2020
||
(0)
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 or  to see details.

Director

The vendor does not nickel-and-dime. They offered things during the COVID-19 crisis at no cost.

Nov 2020
||
(0)
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 or  to see details.

Director

Our project manager keeps everybody on task. Recently, we have been working together to identify...

Nov 2020
||
(0)
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Director

Enli CareManager’s functionality is really just a reflection of our own data that we provide to the...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The solution is very easy to use. The beauty of Enli is that they will teach us how to build filters...

Nov 2020
||
(0)
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Director

The vendor proactively reaches out to me. We are behind in our upgrades, and the vendor is...

Nov 2020
||
(0)
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Director

The vendor is very patient. As an end user, I don’t really speak the IT language. The vendor is very...

Nov 2020
||
(0)
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Director

Enli has made it possible for us to do more work than our own organization. Early on in the...

Nov 2020
||
(0)
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Director

Our contact who is responsible for implementations and building is very responsive. If we suggest a...

Nov 2020
||
(0)
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Director

We had some issues, but we have sorted through what our next approach needs to be. Enli has...

Nov 2020
||
(0)
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Physician

Enli's product is really simple to use. It is faster and more intuitive than other things.

Nov 2020
||
(0)
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Director

I would like the vendor to implement user-acceptance testing. Things have improved quite a bit with...

Nov 2020
||
(0)
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 or  to see details.

Manager

We are doing okay with Enli CareManager. I like the product, and it is very helpful, nice, and easy...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Enli CareManager is part of our long-term plans. In fact, we are upgrading soon, and Enli's upgrades...

Nov 2020
||
(0)
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 or  to see details.

Manager

I am not mapping everything that could be mapped, but that is my problem and not Enli's. It would be...

Nov 2020
||
(0)
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Manager

The support from Enli is very good. They work hard, and they are easy to work with. Enli is really...

Nov 2020
||
(0)
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Director

Enli is consistent. I have remained engaged with Enli since my last discussion with KLAS. If I need...

Nov 2020
||
(0)
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Director

Enli CareManager drives tangible outcomes. We have definitely received our money's worth. The system...

Nov 2020
||
(0)
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Director

It would be nice if we were able to customize a couple of things with Enli. The only reason I...

Nov 2020
||
(0)
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Director

Enli CareManager meets our functionality needs. Overall, I am very satisfied with this system. I...

Nov 2020
||
(0)
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COO

We work closely with Enli. Honestly, the vendor's people are a really great group. I really...

Nov 2020
||
(0)
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COO

During the COVID-19 pandemic, Enli reached out to us before we reached out to them. They told us...

Nov 2020
||
(0)
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COO

This solution has integrated well. The only issue I can see is that when we send information to our...

Nov 2020
||
(0)
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COO

Our experience with Enli is improving. Now, we are better at training. We have a better...

Nov 2020
||
(0)
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COO

Enli is really good at having specific goals and objectives that they are working with us to meet....

Nov 2020
||
(0)
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COO

This solution helps to make our workflows simple and seamless. Many places have to track things in...

Nov 2020
||
(0)
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COO

Our CMIO thought we had too many add-ons and wanted to get rid of Enli CareManager. Our CMIO felt...

Oct 2020
||
(0)
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COO

The reporting is higher overall because we are not using the newest version. There is too much going...

Oct 2020
||
(0)
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COO

We just had to upgrade because of the changes. We have now upgraded all of the forms except for one,...

Oct 2020
||
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COO

Enli has a quality group of people and a quality organization. I really like how they treat people....

Oct 2020
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COO

Enli has offered us a couple of their products for free that we would normally have to pay for, such...

Oct 2020
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Director

The piece that Enli is really nailing is the deep understanding of how integral it is to bring all...

Sep 2020
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(0)
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Director

At this point, the product is part of our plan for the next few years at least. We are definitely...

Sep 2020
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(0)
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Director

Saying what the vendor could do better is tough for me because sometimes things are really more...

Sep 2020
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(0)
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Director

I am not sure what to say about whether the vendor is proactive with their service. The tool is kind...

Sep 2020
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(0)
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Analyst/Coordinator

Enli is very good at getting provider input before they make changes. Providers sign off on clinical...

Sep 2020
||
(0)
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Analyst/Coordinator

I don't think that the system's functionality meets all of our needs, but I don't think that is...

Sep 2020
||
(0)
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Analyst/Coordinator

Enli has been pretty good at delivering new technology. When it came to COVID-19, they were pretty...

Sep 2020
||
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Analyst/Coordinator

Enli's central worklists work great. The system is fantastic for tracking patients to make sure they...

Sep 2020
||
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Manager

I seriously love Enli. I love how they treat their customers, the health centers, and me. Enli gives...

Aug 2020
||
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Manager

People can jump on the solution really quickly. I would rate the system's ease of use high.

Aug 2020
||
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Manager

Enli does a lot of great things related to interoperability. The system talks to the EMR system, and...

Aug 2020
||
(0)
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Manager

Some of our data requests are a little difficult. The things that we are asking for really push the...

Aug 2020
||
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Manager

Enli created their own response to COVID-19, and that was very helpful.

Aug 2020
||
(0)
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Nurse

I love everything that the Enli system does. When I am using the worklist, it doesn't update until...

Aug 2020
||
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Nurse

I can't think of any instance where the vendor hasn't kept their promises. Unless we want to spend a...

Aug 2020
||
(0)
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Nurse

Enli doesn't usually charge for every little thing. They usually include enhancements in their...

Aug 2020
||
(0)
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Nurse

The vendor's initial training was excellent. When I have needed ongoing training, the vendor has...

Aug 2020
||
(0)
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Nurse

I love Enli. If we were using the product properly through the clinic, that would be fabulous. Our...

Aug 2020
||
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Nurse

The vendor has provided fantastic service. When I have an issue, I usually call them, and I usually...

Aug 2020
||
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Nurse

The product has a few glitches that we haven't been able to work out. I think most of the issue is...

Aug 2020
||
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