Bookmark

Chartis Healthcare Management Consulting Commentary
Filtered view: All

Subject Expert
Mike Smith
VP of Engagement
KLAS VP of Engagement - Mike Smith
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
0%
100%
 
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by:
 Download as Excel

CEO/President

Consulting is not cheap. Chartis is pricey, but I’ve never known any larger national firms that are...

Comment Tone Positive
Pillars Value
Evaluation Unrated

 or  to see details.

CEO/President

When the engagement started, there was some thinking that Chartis would lead restorative efforts,...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

 or  to see details.

CEO/President

The recommendations Chartis made, especially in the areas where we had gaps, have led to additional...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

CEO/President

I was not disappointed in the work Chartis did. I’ve used other consulting companies in the past...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

 or  to see details.

CEO/President

First and foremost, we are out of regulatory and accreditation trouble. The Joint Commission...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

 or  to see details.

CEO/President

Chartis helped accomplish what we wanted them to do, but they exceeded in that they were very...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

CEO/President

When I look at the work more broadly, including what was recommended and what we ultimately put into...

Comment Tone Positive
Pillars Services
Evaluation Unrated

 or  to see details.

COO

The biggest thing was Chartis helping us to put together staffing grids that took into account our...

Comment Tone Positive
Pillars Relationship, Services, Value
Evaluation Unrated

 or  to see details.

COO

Chartis did everything they could. They did a lot of change management with the leadership team, so...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

COO

The candor with which Chartis approaches engagements has been very effective at helping us to stay...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

 or  to see details.

CFO

The deliverables from Chartis have been very actionable. We've had great luck with the firm so far....

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

CFO

A decrease in costs was one of the outcomes we saw with the Chartis engagement. I needed to make...

Comment Tone Positive
Pillars Value
Evaluation Unrated

 or  to see details.

CFO

We've had multiple people here from the firm, and sometimes those people don't coordinate as well as...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

CFO

I've had to manage the cost side of the engagement. Chartis is constantly trying to sell additional...

Comment Tone Negative
Pillars Value
Evaluation Unrated

 or  to see details.

CFO

What’s been really helpful is that I've had nothing but seasoned resources. The people I've gotten...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

CFO

I've been pretty happy with Chartis. They take feedback well. When there's a problem or something,...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

 or  to see details.

CFO

There's a good bit of knowledge transfer going on. There's nothing better than being in a spot where...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

COO

Financial clearance optimization and authorizations are key for us. We made sure we spent a lot of...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

 or  to see details.

COO

Chartis could be a little quicker. Part of that is more due to us than them. Our CFO is a little...

Comment Tone Neutral
Pillars Services
Evaluation Unrated

 or  to see details.

COO

The principal project leaders from Chartis were outstanding. They were very good at the politics of...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

COO

The engagement with Chartis has resulted in a clearly defined strategic plan and a full, completed...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

COO

The lead principal and lead consultant from Chartis are extremely knowledgeable about our market and...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

 or  to see details.

COO

The level of expertise, the depth of data, and the market knowledge that Chartis brought were...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

COO

In our particular engagement with Chartis, I don’t have concerns. We have a long-standing...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

VP/Other Executive

We have been meeting regularly and have had frequent checkpoints with Chartis. I am relieved,...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

VP/Other Executive

Chartis has been outstanding. They have parachuted into our complicated organization and taken...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

VP/Other Executive

We started talking to the firm about this project, and they were very quick to respond with initial...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

 or  to see details.

VP/Other Executive

Chartis's team members are outstanding listeners. They are emotionally intelligent. They really...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

VP/Other Executive

The firm checked in on us, and they were effective across the board. I don't really feel like we...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

VP/Other Executive

Chartis' team was great. I was honestly surprised by how much time the senior people spent on the...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

VP/Other Executive

The several deliverables throughout the project were all very actionable. Chartis was very...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

 or  to see details.

VP/Other Executive

Chartis demonstrated having our long-term interests at heart. They went above and beyond and were...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

 or  to see details.

VP/Other Executive

Chartis certainly exceeded our expectations. They did more than they said they were going to do....

Comment Tone Positive
Pillars Value
Evaluation Unrated

 or  to see details.

VP/Other Executive

The opportunities Chartis outlined, assuming we executed on them and sold on them, delivered...

Comment Tone Neutral
Pillars Relationship, Value
Evaluation Unrated

 or  to see details.

VP/Other Executive

Sometimes, Chartis was just a little too nice. They sometimes tiptoed around certain things....

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

 or  to see details.

VP/Other Executive

Chartis was very experienced. That was one of the reasons we selected them. One thing that stood out...

Comment Tone Positive
Pillars Loyalty, Operations
Evaluation Unrated

 or  to see details.

VP/Other Executive

I would absolutely buy Chartis' services again. Their understanding of Epic's capabilities and road...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

COO

Chartis gave us a document that allowed us to have the conversations we needed to have. With...

Comment Tone Positive
Pillars Relationship, Operations, Services
Evaluation Unrated

 or  to see details.

COO

The people at Chartis are good listeners, and in doing that, they show that they are learning who we...

Comment Tone Positive
Pillars Loyalty, Relationship, Services
Evaluation Unrated

 or  to see details.

COO

I think all consultants are very expensive, but Chartis has been a good partner. Their price points...

Comment Tone Positive
Pillars Operations, Value
Evaluation Unrated

 or  to see details.

COO

Chartis actually brought some folks in who were extremely knowledgeable in the space we are working...

Comment Tone Positive
Pillars Relationship, Operations, Services
Evaluation Unrated

 or  to see details.

COO

Sometimes Chartis pushes us, and that is a good thing because that is why we hire consultants. They...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

CIO

I saw a sample of one of the deliverables from Chartis for the end of the project that included...

Comment Tone Positive
Pillars Services
Evaluation Unrated

 or  to see details.

CIO

The quality of people Chartis brings to these engagements is really amazing. The firm doesn’t send...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

VP/Other Executive

We hired Chartis to look at our organizational structure, what we were producing currently, and what...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

 or  to see details.

VP/Other Executive

I would rate the outcomes for our financial planning and analysis with Chartis one point lower...

Comment Tone Positive
Pillars Services, Value
Evaluation Unrated

 or  to see details.

VP/Other Executive

We have engaged Chartis in a number of areas. We engaged them to review financial planning and...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

VP/Other Executive

The landscape is changing, and we would have liked Chartis to have pushed the boundaries a bit more...

Comment Tone Neutral
Pillars Loyalty, Services
Evaluation Unrated

 or  to see details.

VP/Other Executive

The consultants from Chartis are very talented, professional, approachable, and very much attuned to...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

VP/Other Executive

I really enjoyed working with Chartis's team. They presented very knowledgeable people. I appreciate...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

VP/Other Executive

We wanted to get a framework for our initiative, and we have one now. Our next step is to plan out...

Comment Tone Positive
Pillars Loyalty, Operations
Evaluation Unrated

 or  to see details.

VP/Other Executive

We looked at our project very aggressively to see whether we could do an ROI to recoup our...

Comment Tone Positive
Pillars Operations, Value
Evaluation Unrated

 or  to see details.

VP/Other Executive

In thinking about how we navigated managing and changing the department with the context of working...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

VP/Other Executive

Chartis was pricey. When recommending Chartis, I would make sure folks know that they are getting...

Comment Tone Positive
Pillars Value
Evaluation Unrated

 or  to see details.

VP/Other Executive

When we had one person who we thought wasn't really hitting the mark for our team in the way the...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

VP/Other Executive

We had a global arrangement in the contract that covered all of the work Chartis would be doing,...

Comment Tone Positive
Pillars Value
Evaluation Unrated

 or  to see details.

VP/Other Executive

We did not consider other firms for our project. We have had some other relationships with Chartis...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

 or  to see details.

VP/Other Executive

Chartis didn’t always exceed expectations. Relative to other consultants, they exceeded expectations...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

VP/Other Executive

Chartis builds very good relationships with people that we work with, so they are almost like an...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

VP/Other Executive

For the project, I feel like we are all learning together. I don’t know that any consulting firm is...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

 or  to see details.

VP/Other Executive

The technology for the project is constantly evolving, and Chartis doesn't come to the table with a...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

VP/Other Executive

One consultant’s ability to take a very complex financial model and put it onto one PowerPoint slide...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

VP/Other Executive

Chartis was great; they were very experienced. They exceeded my expectations. They really helped us...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

VP/Other Executive

Chartis was very good. We were able to put together some really good KPIs about how we are going to...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

VP/Other Executive

Our consultants from Chartis were phenomenal at communicating with our providers. They did a lot to...

Comment Tone Positive
Pillars Relationship, Services, Value
Evaluation Unrated

 or  to see details.

VP/Other Executive

We brought Chartis in to communicate often with our providers and leadership, and the firm's ability...

Comment Tone Positive
Pillars Relationship, Services, Value
Evaluation Unrated

 or  to see details.

VP/Other Executive

We chose Chartis because of their ability to understand what we were trying to do; they seemed to...

Comment Tone Positive
Pillars Loyalty, Services, Value
Evaluation Unrated

 or  to see details.

CFO

We chose Chartis because they were more acquainted with the local geography that we were working...

Comment Tone Positive
Pillars Loyalty, Services, Value
Evaluation Unrated

 or  to see details.

CFO

Chartis had one higher-up in particular who was just very knowledgeable. They brought a lot of...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

VP/Other Executive

Chartis has been helpful in multiple parts of our project, including figuring out the operating...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

Director

We talked to a couple of other firms, but we didn't do a full RFP. Chartis was kind of the only...

Comment Tone Positive
Pillars Loyalty, Value
Evaluation Unrated

 or  to see details.

CIO

We went with Chartis because it felt like they had better expertise in healthcare than other firms did....

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

 or  to see details.

CIO

There were times when I had to really lead Chartis in thinking more broadly, but there were other...

Comment Tone Neutral
Pillars Services
Evaluation Unrated

 or  to see details.

CIO

Chartis delivered a workable, practical plan and increased awareness of business continuity. They...

Comment Tone Positive
Pillars Operations, Services, Value
Evaluation Unrated

 or  to see details.

VP/Other Executive

We met all the components of the scope with Chartis. Those were fully achieved, and Chartis was very...

Comment Tone Positive
Pillars Operations, Value
Evaluation Unrated

 or  to see details.

VP/Other Executive

We had an issue with Chartis, and they corrected it. They did not need to do that, but it reflected...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

 or  to see details.

VP/Other Executive

The engagement with Chartis went a little longer than we originally expected, but we were interested...

Comment Tone Positive
Pillars Loyalty, Value
Evaluation Unrated

 or  to see details.

VP/Other Executive

One of the reasons we selected Chartis that proved enormously beneficial was that we could have...

Comment Tone Positive
Pillars Loyalty, Relationship, Services, Value
Evaluation Unrated

 or  to see details.

CIO

I can’t get rid of one of the executives at Chartis. That is why we continue to use their solution....

Comment Tone Positive
Pillars Loyalty, Relationship, Value
Evaluation Unrated

 or  to see details.

VP/Other Executive

I have recommended Chartis, especially some specific resources from the team that they gave us who...

Comment Tone Positive
Pillars Loyalty, Relationship, Operations
Evaluation Unrated

 or  to see details.

VP/Other Executive

The money we paid to engage with Chartis is a hard pill to swallow. I was hoping we would come in...

Comment Tone Positive
Pillars Value
Evaluation Unrated

 or  to see details.

VP/Other Executive

With the preengagement work, that was obviously the courting season for us. I get part of that from...

Comment Tone Positive
Pillars Loyalty, Operations
Evaluation Unrated

 or  to see details.

VP/Other Executive

During the time we engaged Chartis, a good portion of hands-on work was done with our teams. We had...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

VP/Other Executive

Chartis consistently met expectations. They exceeded them in some areas, but they certainly met our...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

VP/Other Executive

I scrutinized a couple of Chartis’ expenses. They made so many line items for us and were way more...

Comment Tone Positive
Pillars Operations, Value
Evaluation Unrated

 or  to see details.

VP/Other Executive

I think we could have used Chartis’ time better. We may have engaged them a bit too soon. Maybe one...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

VP/Other Executive

We had one hiccup, and I reached out to the account lead about it. Within a very short amount of...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

 or  to see details.

VP/Other Executive

Our operating partner has a pretty robust bench of consulting companies that they have had great...

Comment Tone Positive
Pillars Loyalty, Relationship, Operations
Evaluation Unrated

 or  to see details.