Chartis Healthcare Management Consulting Commentary
Filtered view: All
Subject Expert
Mike Smith
VP of Engagement
If you don't have a login, getting started is easy.
User Commentary
Value
Consulting is not cheap. Chartis is pricey, but I’ve never known any larger national firms that are...
Login or Create an Account to see details.
Relationship
When the engagement started, there was some thinking that Chartis would lead restorative efforts,...
Login or Create an Account to see details.
Relationship
The recommendations Chartis made, especially in the areas where we had gaps, have led to additional...
Login or Create an Account to see details.
Relationship, Services
I was not disappointed in the work Chartis did. I’ve used other consulting companies in the past...
Login or Create an Account to see details.
Relationship, Services
First and foremost, we are out of regulatory and accreditation trouble. The Joint Commission...
Login or Create an Account to see details.
Relationship
Chartis helped accomplish what we wanted them to do, but they exceeded in that they were very...
Login or Create an Account to see details.
Services
When I look at the work more broadly, including what was recommended and what we ultimately put into...
Login or Create an Account to see details.
Relationship, Services, Value
The biggest thing was Chartis helping us to put together staffing grids that took into account our...
Login or Create an Account to see details.
Relationship, Operations
Chartis did everything they could. They did a lot of change management with the leadership team, so...
Login or Create an Account to see details.
Relationship, Services
The candor with which Chartis approaches engagements has been very effective at helping us to stay...
Login or Create an Account to see details.
Relationship, Operations
The deliverables from Chartis have been very actionable. We've had great luck with the firm so far....
Login or Create an Account to see details.
Value
A decrease in costs was one of the outcomes we saw with the Chartis engagement. I needed to make...
Login or Create an Account to see details.
Relationship
We've had multiple people here from the firm, and sometimes those people don't coordinate as well as...
Login or Create an Account to see details.
Value
I've had to manage the cost side of the engagement. Chartis is constantly trying to sell additional...
Login or Create an Account to see details.
Relationship, Operations
What’s been really helpful is that I've had nothing but seasoned resources. The people I've gotten...
Login or Create an Account to see details.
Relationship, Services
I've been pretty happy with Chartis. They take feedback well. When there's a problem or something,...
Login or Create an Account to see details.
Relationship
There's a good bit of knowledge transfer going on. There's nothing better than being in a spot where...
Login or Create an Account to see details.
Relationship, Services
Financial clearance optimization and authorizations are key for us. We made sure we spent a lot of...
Login or Create an Account to see details.
Services
Chartis could be a little quicker. Part of that is more due to us than them. Our CFO is a little...
Login or Create an Account to see details.
Relationship
The principal project leaders from Chartis were outstanding. They were very good at the politics of...
Login or Create an Account to see details.
Relationship, Operations
The engagement with Chartis has resulted in a clearly defined strategic plan and a full, completed...
Login or Create an Account to see details.
Relationship, Services
The lead principal and lead consultant from Chartis are extremely knowledgeable about our market and...
Login or Create an Account to see details.
Relationship, Operations
The level of expertise, the depth of data, and the market knowledge that Chartis brought were...
Login or Create an Account to see details.
Relationship
In our particular engagement with Chartis, I don’t have concerns. We have a long-standing...
Login or Create an Account to see details.
Relationship
We have been meeting regularly and have had frequent checkpoints with Chartis. I am relieved,...
Login or Create an Account to see details.
Relationship
Chartis has been outstanding. They have parachuted into our complicated organization and taken...
Login or Create an Account to see details.
Loyalty, Relationship
We started talking to the firm about this project, and they were very quick to respond with initial...
Login or Create an Account to see details.
Relationship
Chartis's team members are outstanding listeners. They are emotionally intelligent. They really...
Login or Create an Account to see details.
Relationship, Operations
The firm checked in on us, and they were effective across the board. I don't really feel like we...
Login or Create an Account to see details.
Relationship, Operations
Chartis' team was great. I was honestly surprised by how much time the senior people spent on the...
Login or Create an Account to see details.
Operations
The several deliverables throughout the project were all very actionable. Chartis was very...
Login or Create an Account to see details.
Loyalty, Relationship
Chartis demonstrated having our long-term interests at heart. They went above and beyond and were...
Login or Create an Account to see details.
Value
Chartis certainly exceeded our expectations. They did more than they said they were going to do....
Login or Create an Account to see details.
Relationship, Value
The opportunities Chartis outlined, assuming we executed on them and sold on them, delivered...
Login or Create an Account to see details.
Relationship
Sometimes, Chartis was just a little too nice. They sometimes tiptoed around certain things....
Login or Create an Account to see details.
Loyalty, Operations
Chartis was very experienced. That was one of the reasons we selected them. One thing that stood out...
Login or Create an Account to see details.
Relationship
I would absolutely buy Chartis' services again. Their understanding of Epic's capabilities and road...
Login or Create an Account to see details.
Relationship, Operations, Services
Chartis gave us a document that allowed us to have the conversations we needed to have. With...
Login or Create an Account to see details.
Loyalty, Relationship, Services
The people at Chartis are good listeners, and in doing that, they show that they are learning who we...
Login or Create an Account to see details.
Operations, Value
I think all consultants are very expensive, but Chartis has been a good partner. Their price points...
Login or Create an Account to see details.
Relationship, Operations, Services
Chartis actually brought some folks in who were extremely knowledgeable in the space we are working...
Login or Create an Account to see details.
Relationship, Operations
Sometimes Chartis pushes us, and that is a good thing because that is why we hire consultants. They...
Login or Create an Account to see details.
Services
I saw a sample of one of the deliverables from Chartis for the end of the project that included...
Login or Create an Account to see details.
Relationship
The quality of people Chartis brings to these engagements is really amazing. The firm doesn’t send...
Login or Create an Account to see details.
Loyalty
We hired Chartis to look at our organizational structure, what we were producing currently, and what...
Login or Create an Account to see details.
Services, Value
I would rate the outcomes for our financial planning and analysis with Chartis one point lower...
Login or Create an Account to see details.
Relationship
We have engaged Chartis in a number of areas. We engaged them to review financial planning and...
Login or Create an Account to see details.
Loyalty, Services
The landscape is changing, and we would have liked Chartis to have pushed the boundaries a bit more...
Login or Create an Account to see details.
Relationship
The consultants from Chartis are very talented, professional, approachable, and very much attuned to...
Login or Create an Account to see details.
Relationship, Operations
I really enjoyed working with Chartis's team. They presented very knowledgeable people. I appreciate...
Login or Create an Account to see details.
Loyalty, Operations
We wanted to get a framework for our initiative, and we have one now. Our next step is to plan out...
Login or Create an Account to see details.
Operations, Value
We looked at our project very aggressively to see whether we could do an ROI to recoup our...
Login or Create an Account to see details.
Relationship, Operations
In thinking about how we navigated managing and changing the department with the context of working...
Login or Create an Account to see details.
Value
Chartis was pricey. When recommending Chartis, I would make sure folks know that they are getting...
Login or Create an Account to see details.
Relationship, Operations
When we had one person who we thought wasn't really hitting the mark for our team in the way the...
Login or Create an Account to see details.
Value
We had a global arrangement in the contract that covered all of the work Chartis would be doing,...
Login or Create an Account to see details.
Loyalty, Relationship
We did not consider other firms for our project. We have had some other relationships with Chartis...
Login or Create an Account to see details.
Relationship, Operations
Chartis didn’t always exceed expectations. Relative to other consultants, they exceeded expectations...
Login or Create an Account to see details.
Relationship
Chartis builds very good relationships with people that we work with, so they are almost like an...
Login or Create an Account to see details.
Operations
For the project, I feel like we are all learning together. I don’t know that any consulting firm is...
Login or Create an Account to see details.
Relationship
The technology for the project is constantly evolving, and Chartis doesn't come to the table with a...
Login or Create an Account to see details.
Relationship, Operations
One consultant’s ability to take a very complex financial model and put it onto one PowerPoint slide...
Login or Create an Account to see details.
Relationship, Operations
Chartis was great; they were very experienced. They exceeded my expectations. They really helped us...
Login or Create an Account to see details.
Relationship
Chartis was very good. We were able to put together some really good KPIs about how we are going to...
Login or Create an Account to see details.
Relationship, Services, Value
Our consultants from Chartis were phenomenal at communicating with our providers. They did a lot to...
Login or Create an Account to see details.
Relationship, Services, Value
We brought Chartis in to communicate often with our providers and leadership, and the firm's ability...
Login or Create an Account to see details.
Loyalty, Services, Value
We chose Chartis because of their ability to understand what we were trying to do; they seemed to...
Login or Create an Account to see details.
Loyalty, Services, Value
We chose Chartis because they were more acquainted with the local geography that we were working...
Login or Create an Account to see details.
Relationship, Operations
Chartis had one higher-up in particular who was just very knowledgeable. They brought a lot of...
Login or Create an Account to see details.
Relationship, Operations
Chartis has been helpful in multiple parts of our project, including figuring out the operating...
Login or Create an Account to see details.
Loyalty, Value
We talked to a couple of other firms, but we didn't do a full RFP. Chartis was kind of the only...
Login or Create an Account to see details.
Loyalty
We went with Chartis because it felt like they had better expertise in healthcare than other firms did....
Login or Create an Account to see details.
Services
There were times when I had to really lead Chartis in thinking more broadly, but there were other...
Login or Create an Account to see details.
Operations, Services, Value
Chartis delivered a workable, practical plan and increased awareness of business continuity. They...
Login or Create an Account to see details.
Operations, Value
We met all the components of the scope with Chartis. Those were fully achieved, and Chartis was very...
Login or Create an Account to see details.
Relationship, Services
We had an issue with Chartis, and they corrected it. They did not need to do that, but it reflected...
Login or Create an Account to see details.
Loyalty, Value
The engagement with Chartis went a little longer than we originally expected, but we were interested...
Login or Create an Account to see details.
Loyalty, Relationship, Services, Value
One of the reasons we selected Chartis that proved enormously beneficial was that we could have...
Login or Create an Account to see details.
Loyalty, Relationship, Value
I can’t get rid of one of the executives at Chartis. That is why we continue to use their solution....
Login or Create an Account to see details.
Loyalty, Relationship, Operations
I have recommended Chartis, especially some specific resources from the team that they gave us who...
Login or Create an Account to see details.
Value
The money we paid to engage with Chartis is a hard pill to swallow. I was hoping we would come in...
Login or Create an Account to see details.
Loyalty, Operations
With the preengagement work, that was obviously the courting season for us. I get part of that from...
Login or Create an Account to see details.
Relationship, Operations
During the time we engaged Chartis, a good portion of hands-on work was done with our teams. We had...
Login or Create an Account to see details.
Relationship, Operations
Chartis consistently met expectations. They exceeded them in some areas, but they certainly met our...
Login or Create an Account to see details.
Operations, Value
I scrutinized a couple of Chartis’ expenses. They made so many line items for us and were way more...
Login or Create an Account to see details.
Relationship, Operations
I think we could have used Chartis’ time better. We may have engaged them a bit too soon. Maybe one...
Login or Create an Account to see details.
Relationship, Services
We had one hiccup, and I reached out to the account lead about it. Within a very short amount of...
Login or Create an Account to see details.
Loyalty, Relationship, Operations
Our operating partner has a pretty robust bench of consulting companies that they have had great...
Login or Create an Account to see details.
Commentary Summary
Comment Type Breakout