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Relationship, Operations
What I appreciated so much was when things paused, instead of the firm saying that everything was...
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Relationship, Operations
I don't think there was ever anyone from the firm saying that the project technically ended on a...
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Relationship, Operations
Chartis' people are very experienced. They did some great work to help us understand what other...
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Relationship, Operations
There were some little things that we could have scheduled better with the firm or that we could...
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Relationship, Operations
Doing an external assessment wasn't exactly part of the project, but the firm recognized how...
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Operations
The firm's slides are really dense. If there were a way to make them not as dense, that would be...
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Operations, Value
The firm's flexibility to change scope without it being a really big deal or becoming a whole...
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Relationship, Operations, Services
Whether it was via text, phone call, or email, the firm was just always available at a whim. They...
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Operations, Value
The deliverables from Chartis were neither inactionable nor actionable, and that was one of the...
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Operations
When we engaged with Chartis, they fully understood what we were trying to accomplish and, quite...
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Relationship, Services
The thing that Chartis is great about is their ability to do the work, the data, and all the other...
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Value
Chartis is still expensive, but in the long run, things will be okay, and I don't think Chartis is...
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Value
I would highly recommend Chartis. They are outstanding. We have a very complex funds flow, and the...
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Relationship
One of the things I would talk to somebody about in terms of just being conscious is to look at the...
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Value
Chartis definitely avoids charging for every little thing. Probably with no small amount of...
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Relationship
I have recommended Chartis before. The firm is very experienced regarding the specific business...
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Relationship
Chartis gave us a road map for quality and safety and things we needed to put into place, and they...
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Relationship, Operations
The Chartis people were very experienced, knowledgeable, and helpful. They had some sharp,...
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Relationship, Services
Chartis was willing to come on-site when we needed them, but everything was virtual, and most of...
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Relationship
A person from the firm came in and out. It was great. What was nice about the executive involvement...
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Loyalty, Operations, Value
The firm totally exceeded our expectations. We worked with a very strong board of business leaders,...
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Services
For whatever I asked the firm, like if I needed to understand a certain structure, they would...
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Services, Value
I definitely have received my money’s worth. When we went with this firm, we went to ask our overall...
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Operations, Services
For me, the purchasing process was very tricky, and I wanted to make sure that I brought the firm...
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Operations
Overall, the experiences were all predominantly positive. Just as in all areas, there are going to...
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Loyalty
The strategic plan was pretty well done. We are still using it, and we follow it every day, so it is...
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Relationship
Chartis is very experienced. They know what they are doing. I would buy Chartis' services again for...
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Operations
There were one or two areas that were low in terms of execution, but most of the areas were so high....
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Relationship
Chartis just knows our organization really well. They adapt to the needs of our organization, and...
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Loyalty, Services
Chartis knew the organization we wanted to know more about, and that is part of the reason we hired...
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Operations
Chartis delivered on the scope of work as outlined. It was timely, professional, and thorough. They...
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Relationship, Services
We worked with senior people at Chartis that we had worked with in the past, and those individuals...
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Relationship, Operations
I would tell someone asking about Chartis that they are a very competent, knowledgeable, boutique...
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Relationship
Chartis provided legitimate recommendations to us, but they were not things that could be acted on...
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Relationship, Operations
Chartis was heavily relationship oriented and invested in a longer-term partnership with our...
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Relationship, Services, Value
Chartis is certainly an expensive option, so not every organization can afford them. But I was happy...
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Relationship
Chartis brought expertise. They knew which rocks to look under in instances like telling us about...
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Relationship, Operations, Value
Some of the outcomes we have achieved with Chartis are improved leverage growth, increased...
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Relationship
The folks who are higher up the chain at Chartis are responsive, and they are there when we need...
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Value
One thing I like about Chartis is that they avoid charging for every little thing. They don't...
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Value
Some parts of our engagement with Chartis were extremely effective. We had huge outcomes on patient...
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Relationship, Operations
Chartis had an individual who was very experienced in this space, but we had to make a change...
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Operations, Services
A little more flexibility from Chartis at times would be good. When they are shooting down a...
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Operations
The engagement went well. It was probably not our best consulting engagement. Chartis was...
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Relationship
Chartis came in and helped us with a strategic vision that we already had, but I don't think that...
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Operations
What made our partnership with the firm strong was that we were working well toward the same goal....
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Relationship, Operations
Our project is still so new. There isn't a lot of intel out there, and the firm has really harnessed...
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Services
Our project is going very well. We are partway through it, so my only hesitancy is that it isn't...
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Relationship
Chartis is very experienced. This isn't their first engagement of our project type. Chartis has...
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Relationship
The people from the firm are good communicators and have good follow-through. Not everyone we have...
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Relationship, Services
We couldn't even distinguish Chartis from our team. The firm actually cared about fixing our...
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Relationship
Chartis brought forward recommendations to streamline things that were actionable, and we decreased...
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Services
When it comes to having things tailored to our benefit, I don’t want to be overly critical, but I...
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Services
Chartis produced everything that we were looking for and more. I wouldn’t say there were any gaps....
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Relationship
I am sure that Chartis is able to do short-term things, but they generally like to have a relationship....
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Value
Engagements are expensive for the return we get. That being said, my sense is that Chartis' rates...
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Relationship
Chartis is really good at being flexible, and they are always accommodating with the scheduling piece....
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Relationship
Chartis seems to be willing to work with clients on creating a scope and scale of a project that...
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Relationship
We have had exceptional access to Chartis’ leadership, and the firm has helped us achieve some big...
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Relationship
Overall, I dislike consultants and have had very little use for them over the course of my career....
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Operations
Having the firm come on-site was helpful. We always found that to be very advantageous for them to...
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Relationship, Value
Two outcomes were for sure improved customer experience and improved staff experience. Hiring...
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Relationship, Operations
The consultants I worked with closely did a really good job of listening to our unique issues and...
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Operations
The firm could have helped us make decisions faster. They did the best they could, but we probably...
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Services
From a choice standpoint, Chartis tends to market themselves better than other firms. We tend to...
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Relationship
There were areas where Chartis moved us forward in a pretty efficient manner. I found that to be the...
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Relationship, Value
At times, I felt there were more resources from Chartis than necessary. Like any consulting firm,...
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Relationship
There was one key staff member from Chartis who was experienced and personable and communicated...
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Relationship, Services, Value
We have improved our clinical operations thanks to our work with Chartis.
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Relationship
Chartis’ people were fantastic. They broke the program down in a very systematic way. We are still...
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Relationship
Anyone would be foolish not to hire Chartis. Chartis was fantastic. They knew exactly where we were,...
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Relationship
Our work with Chartis has been the key project for enabling our navigation program.
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Relationship
Chartis’ team candidly spent a lot of time looking for wins in areas where we weren't necessarily...
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Relationship
Chartis is extremely accessible, including the lead partners on the account. They are willing to...
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Relationship
Chartis is not a chop shop. Their people like where they work. The bright side of a chop shop is...
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Relationship
Chartis is ubiquitously used in strategically important areas, so they have direct knowledge of and...
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Relationship, Operations
Chartis is very flexible. We were probably responsible for many delays, and they did everything...
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Relationship, Services
When it comes to outcomes, there is a two-way street. Chartis doesn't drive outcomes themselves, and...
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Services
I'm defining strategy as being ahead of the curve. That is not really what we asked of the firm, so...
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Relationship, Value
I have worked with nearly every healthcare consulting firm of a certain size, and Chartis is by far...
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Relationship, Value
Chartis has the best value in healthcare consulting. They are the right size where they can get big...
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Relationship, Operations, Services
If people want experts in digital health who viscerally understand how to stand up businesses, then...
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Relationship
Chartis did a brilliant job, and I felt like I had an unbiased, accurate deliverable that really...
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Loyalty, Relationship
We went with Chartis because of their deep knowledge in the digital space, ability to be very...
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Loyalty, Relationship
The project brought confidence and insights, which were super helpful. Chartis’ insights and their...
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Operations
After the engagement, there were a couple of follow-up quick chats, but we identified exactly the...
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Relationship, Operations
One of the senior folks that the firm brought to the table was super knowledgeable in this space....
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Relationship, Operations
Chartis did a great job of bringing our people along the journey of how they got the insights in the...
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Services, Value
We told Chartis how much money we had and that we wouldn't go beyond that amount, and they stuck to...
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Operations
The framework of ideas around what the product and services could look like was very strong. The...
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Relationship
We did not have a problem with our ability to engage the executives at Chartis. Our experience was...
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Relationship
Chartis’ strength is to set the stage at the C-suite level about what it takes to be successful with...
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Loyalty, Value
One of the biggest things we achieved was a digital transformation strategy that was approved by our...
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Loyalty, Operations
Digital transformation is a large concept, so when we were looking for an assessment and...
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Loyalty, Relationship, Value
The gap in our engagement with Chartis was in the general depth and expertise of driving digital...
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Relationship, Services
Working with Chartis has been fantastic. We work with a lot of firms on a lot of different things,...
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Relationship
We have the A team on our project. Chartis’ people anticipate what I need. They are prompt. They...
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Services, Value
I would put the outcomes we have seen from Chartis in a few categories. One outcome is access to...
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Loyalty, Relationship
I was already familiar with Chartis, and they had a good reputation. I knew that they worked with...
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Relationship, Operations
The firm’s greatest strength was their domain expertise. We have done consulting engagements before...
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Relationship
Some benefits we achieved from our engagement with Chartis were a strategic approach, our next...
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Relationship
With any consulting engagement, we go into it with an idea of what we are going to accomplish and...
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Relationship
We had to have a few conversations to align with the firm when they helped us think about how to...
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Relationship
Chartis could articulate financial investment risks, vendor needs, and the current state of the...
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Loyalty
Chartis had a track record of specific engagements related to what we wanted, and when we did our...
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Value
We paid a lot, but Chartis didn’t nickel-and-dime us after that. I would absolutely buy services...
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