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Value
Some parts of our engagement with Chartis were extremely effective. We had huge outcomes on patient...
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Relationship, Operations
Chartis had an individual who was very experienced in this space, but we had to make a change...
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Operations, Services
A little more flexibility from Chartis at times would be good. When they are shooting down a...
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Operations
The engagement went well. It was probably not our best consulting engagement. Chartis was...
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Relationship
Chartis came in and helped us with a strategic vision that we already had, but I don't think that...
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Operations
What made our partnership with the firm strong was that we were working well toward the same goal....
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Relationship, Operations
Our project is still so new. There isn't a lot of intel out there, and the firm has really harnessed...
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Services
Our project is going very well. We are partway through it, so my only hesitancy is that it isn't...
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Relationship
Chartis is very experienced. This isn't their first engagement of our project type. Chartis has...
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Relationship
The people from the firm are good communicators and have good follow-through. Not everyone we have...
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Relationship, Services
We couldn't even distinguish Chartis from our team. The firm actually cared about fixing our...
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Relationship
Chartis brought forward recommendations to streamline things that were actionable, and we decreased...
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Services
When it comes to having things tailored to our benefit, I don’t want to be overly critical, but I...
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Services
Chartis produced everything that we were looking for and more. I wouldn’t say there were any gaps....
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Relationship
I am sure that Chartis is able to do short-term things, but they generally like to have a relationship....
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Value
Engagements are expensive for the return we get. That being said, my sense is that Chartis' rates...
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Relationship
Chartis is really good at being flexible, and they are always accommodating with the scheduling piece....
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Relationship
Chartis seems to be willing to work with clients on creating a scope and scale of a project that...
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Relationship
We have had exceptional access to Chartis’ leadership, and the firm has helped us achieve some big...
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Relationship
Overall, I dislike consultants and have had very little use for them over the course of my career....
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Operations
Having the firm come on-site was helpful. We always found that to be very advantageous for them to...
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Relationship, Value
Two outcomes were for sure improved customer experience and improved staff experience. Hiring...
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Relationship, Operations
The consultants I worked with closely did a really good job of listening to our unique issues and...
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Operations
The firm could have helped us make decisions faster. They did the best they could, but we probably...
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Services
From a choice standpoint, Chartis tends to market themselves better than other firms. We tend to...
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Relationship
There were areas where Chartis moved us forward in a pretty efficient manner. I found that to be the...
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Relationship, Value
At times, I felt there were more resources from Chartis than necessary. Like any consulting firm,...
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Relationship
There was one key staff member from Chartis who was experienced and personable and communicated...
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Relationship, Services, Value
We have improved our clinical operations thanks to our work with Chartis.
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Relationship
Chartis’ people were fantastic. They broke the program down in a very systematic way. We are still...
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Relationship
Anyone would be foolish not to hire Chartis. Chartis was fantastic. They knew exactly where we were,...
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Relationship
Our work with Chartis has been the key project for enabling our navigation program.
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Relationship
Chartis’ team candidly spent a lot of time looking for wins in areas where we weren't necessarily...
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Relationship
Chartis is extremely accessible, including the lead partners on the account. They are willing to...
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Relationship
Chartis is not a chop shop. Their people like where they work. The bright side of a chop shop is...
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Relationship
Chartis is ubiquitously used in strategically important areas, so they have direct knowledge of and...
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Relationship, Operations
Chartis is very flexible. We were probably responsible for many delays, and they did everything...
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Relationship, Services
When it comes to outcomes, there is a two-way street. Chartis doesn't drive outcomes themselves, and...
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Services
I'm defining strategy as being ahead of the curve. That is not really what we asked of the firm, so...
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Relationship, Value
I have worked with nearly every healthcare consulting firm of a certain size, and Chartis is by far...
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Relationship, Value
Chartis has the best value in healthcare consulting. They are the right size where they can get big...
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Relationship, Operations, Services
If people want experts in digital health who viscerally understand how to stand up businesses, then...
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Relationship
Chartis did a brilliant job, and I felt like I had an unbiased, accurate deliverable that really...
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Loyalty, Relationship
We went with Chartis because of their deep knowledge in the digital space, ability to be very...
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Loyalty, Relationship
The project brought confidence and insights, which were super helpful. Chartis’ insights and their...
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Operations
After the engagement, there were a couple of follow-up quick chats, but we identified exactly the...
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Relationship, Operations
One of the senior folks that the firm brought to the table was super knowledgeable in this space....
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Relationship, Operations
Chartis did a great job of bringing our people along the journey of how they got the insights in the...
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Services, Value
We told Chartis how much money we had and that we wouldn't go beyond that amount, and they stuck to...
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Operations
The framework of ideas around what the product and services could look like was very strong. The...
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Relationship
We did not have a problem with our ability to engage the executives at Chartis. Our experience was...
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Relationship
Chartis’ strength is to set the stage at the C-suite level about what it takes to be successful with...
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Loyalty, Value
One of the biggest things we achieved was a digital transformation strategy that was approved by our...
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Loyalty, Operations
Digital transformation is a large concept, so when we were looking for an assessment and...
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Loyalty, Relationship, Value
The gap in our engagement with Chartis was in the general depth and expertise of driving digital...
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Relationship, Services
Working with Chartis has been fantastic. We work with a lot of firms on a lot of different things,...
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Relationship
We have the A team on our project. Chartis’ people anticipate what I need. They are prompt. They...
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Services, Value
I would put the outcomes we have seen from Chartis in a few categories. One outcome is access to...
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Loyalty, Relationship
I was already familiar with Chartis, and they had a good reputation. I knew that they worked with...
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Relationship, Operations
The firm’s greatest strength was their domain expertise. We have done consulting engagements before...
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Relationship
Some benefits we achieved from our engagement with Chartis were a strategic approach, our next...
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Relationship
With any consulting engagement, we go into it with an idea of what we are going to accomplish and...
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Relationship
We had to have a few conversations to align with the firm when they helped us think about how to...
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Relationship
Chartis could articulate financial investment risks, vendor needs, and the current state of the...
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Loyalty
Chartis had a track record of specific engagements related to what we wanted, and when we did our...
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Value
We paid a lot, but Chartis didn’t nickel-and-dime us after that. I would absolutely buy services...
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Operations
The firm has a very strong methodology, which got in the way a little because of the uniqueness of...
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Operations
The firm definitely had expertise. They had experience with similar projects, which was helpful.
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Value
Maybe my expectations are low for most consulting firms, but Chartis delivered consistently on time...
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Relationship, Value
Working with Chartis was great. They were exceptional. I have worked with a lot of different firms,...
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Loyalty
We moved to Chartis after an engagement with a firm that left a mess. We were looking for a firm...
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Value
We paid a lot, but Chartis didn’t nickel-and-dime us after that. I would absolutely buy services...
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Operations
Chartis went about and beyond my expectations. They really helped train a team of new analysts on...
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Relationship
Even post-engagement, Chartis is actively engaged. We are not formally working on a project, but the...
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Relationship, Operations
The firm took the time to understand and listen to what we described as the challenge ahead of us....
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Loyalty, Relationship
Chartis is an entity that is a big brand; they are like Adidas or Nike in this space. In the initial...
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Relationship
I'm impressed with Chartis’ people, responsiveness, and thoughtfulness, and I'm impressed with the...
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Value
Ultimately, whenever we agreed upon a price with Chartis, it landed there, and people felt...
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Loyalty, Relationship
We engaged Chartis to be our strategic planning partner to help us refresh and rebuild our strategic...
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Relationship, Operations
Chartis brought industry perspective and good facilitation within our own company. They are very...
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Loyalty, Value
Chartis' services aren't cheap, but organizations get what they pay for. We knew that going in, but...
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Relationship, Value
Chartis has a very specialized capability here. They know this space, they know our industry, and...
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Services
Our funds flow model is very convoluted and complex. Within a very short amount of time, our...
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Relationship, Operations
Chartis is flexible and agile, which is good when we are dealing with strategy projects because...
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Relationship
Chartis is always on time, and they always deliver. They always send prereads ahead of time. I can't...
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Relationship, Value
Chartis brings a lot of subject matter expertise to our work. Bringing those client profiles over is...
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Operations
The only opportunity for improvement for Chartis was that their input opportunities were not...
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Relationship
Everyone can always improve, but I have never been as impressed with a consulting agency in my...
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Relationship
Chartis was able to pivot. They identified where we needed to shift to get a better organizational...
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Relationship
Chartis is a good-sized firm that has a lot of subject matter expertise. They are not too big or too...
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Value
Chartis doesn’t add on a bunch of extra fees. We know what we are getting with them once we...
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Loyalty, Operations
The final product the analytics team left us with required quite a bit of debriefing. We had to go...
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Operations, Services
Chartis did exactly what was asked of them and no more. There was a disconnect regarding the sales...
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Relationship
We are an Epic shop, and based on Chartis' questions and data requests, it was not clear to me that...
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Relationship, Operations
The consultants from Chartis were all professional, courteous, and easy to work with. I would work...
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Operations
Overall, our project with Chartis went well, and our goals were met. We were looking for both cost...
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Relationship, Services
I felt like Chartis didn’t really know what they were doing in a certain area. They used their...
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Relationship, Operations
We had worked with some of Chartis’ individuals before on a previous engagement with a different...
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Relationship
Chartis’ team was big; there were a lot of people. When we had our executive team meetings, it was...
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Relationship, Value
The payment model for this engagement was much better than other models. It made everything really...
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Relationship, Value
Over the years, I have worked with a number of consultants on different initiatives, and I have...
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Relationship
Our account executive was very engaged. They really helped remove any barriers, and they were very...
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Relationship, Operations
Chartis provided guidance and knowledge, and we had to provide the relationship and work with the...
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Value
In terms of financial value, we are already projected to more than pay for the project. Governance...
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