Chartis Healthcare Management Consulting Commentary
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Warren Whitford
VP of Engagement
KLAS VP of Engagement - Warren Whitford
 
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VP/Other Executive

Relationship, Services

The thing that Chartis is great about is their ability to do the work, the data, and all the other...

Nov 2024
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VP/Other Executive

Value

Chartis is still expensive, but in the long run, things will be okay, and I don't think Chartis is...

Nov 2024
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VP/Other Executive

Value

I would highly recommend Chartis. They are outstanding. We have a very complex funds flow, and the...

Nov 2024
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VP/Other Executive

Relationship

One of the things I would talk to somebody about in terms of just being conscious is to look at the...

Nov 2024
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VP/Other Executive

Value

Chartis definitely avoids charging for every little thing. Probably with no small amount of...

Nov 2024
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VP/Other Executive

Relationship

I have recommended Chartis before. The firm is very experienced regarding the specific business...

Nov 2024
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CEO/President

Relationship

Chartis gave us a road map for quality and safety and things we needed to put into place, and they...

Nov 2024
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CEO/President

Relationship, Operations

The Chartis people were very experienced, knowledgeable, and helpful. They had some sharp,...

Nov 2024
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CEO/President

Relationship, Services

Chartis was willing to come on-site when we needed them, but everything was virtual, and most of...

Nov 2024
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VP/Other Executive

Relationship

A person from the firm came in and out. It was great. What was nice about the executive involvement...

Nov 2024
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VP/Other Executive

Loyalty, Operations, Value

The firm totally exceeded our expectations. We worked with a very strong board of business leaders,...

Nov 2024
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VP/Other Executive

Services

For whatever I asked the firm, like if I needed to understand a certain structure, they would...

Nov 2024
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VP/Other Executive

Services, Value

I definitely have received my money’s worth. When we went with this firm, we went to ask our overall...

Nov 2024
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VP/Other Executive

Operations, Services

For me, the purchasing process was very tricky, and I wanted to make sure that I brought the firm...

Nov 2024
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CFO

Operations

Overall, the experiences were all predominantly positive. Just as in all areas, there are going to...

Nov 2024
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CFO

Loyalty

The strategic plan was pretty well done. We are still using it, and we follow it every day, so it is...

Nov 2024
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CFO

Relationship

Chartis is very experienced. They know what they are doing. I would buy Chartis' services again for...

Nov 2024
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CFO

Operations

There were one or two areas that were low in terms of execution, but most of the areas were so high....

Nov 2024
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VP/Other Executive

Relationship

Chartis just knows our organization really well. They adapt to the needs of our organization, and...

Nov 2024
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VP/Other Executive

Loyalty, Services

Chartis knew the organization we wanted to know more about, and that is part of the reason we hired...

Nov 2024
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VP/Other Executive

Operations

Chartis delivered on the scope of work as outlined. It was timely, professional, and thorough. They...

Nov 2024
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VP/Other Executive

Relationship, Services

We worked with senior people at Chartis that we had worked with in the past, and those individuals...

Nov 2024
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VP/Other Executive

Relationship, Operations

I would tell someone asking about Chartis that they are a very competent, knowledgeable, boutique...

Nov 2024
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VP/Other Executive

Relationship

Chartis provided legitimate recommendations to us, but they were not things that could be acted on...

Nov 2024
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CFO

Relationship, Operations

Chartis was heavily relationship oriented and invested in a longer-term partnership with our...

Nov 2024
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CFO

Relationship, Services, Value

Chartis is certainly an expensive option, so not every organization can afford them. But I was happy...

Nov 2024
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CFO

Relationship

Chartis brought expertise. They knew which rocks to look under in instances like telling us about...

Nov 2024
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VP/Other Executive

Relationship, Operations, Value

Some of the outcomes we have achieved with Chartis are improved leverage growth, increased...

Nov 2024
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VP/Other Executive

Relationship

The folks who are higher up the chain at Chartis are responsive, and they are there when we need...

Nov 2024
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VP/Other Executive

Value

One thing I like about Chartis is that they avoid charging for every little thing. They don't...

Nov 2024
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VP/Other Executive

Value

Some parts of our engagement with Chartis were extremely effective. We had huge outcomes on patient...

Oct 2024
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VP/Other Executive

Relationship, Operations

Chartis had an individual who was very experienced in this space, but we had to make a change...

Oct 2024
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VP/Other Executive

Operations, Services

A little more flexibility from Chartis at times would be good. When they are shooting down a...

Oct 2024
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Director

Operations

The engagement went well. It was probably not our best consulting engagement. Chartis was...

Aug 2024
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Director

Relationship

Chartis came in and helped us with a strategic vision that we already had, but I don't think that...

Aug 2024
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Director

Operations

What made our partnership with the firm strong was that we were working well toward the same goal....

Aug 2024
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VP/Other Executive

Relationship, Operations

Our project is still so new. There isn't a lot of intel out there, and the firm has really harnessed...

May 2024
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VP/Other Executive

Services

Our project is going very well. We are partway through it, so my only hesitancy is that it isn't...

May 2024
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VP/Other Executive

Relationship

Chartis is very experienced. This isn't their first engagement of our project type. Chartis has...

May 2024
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VP/Other Executive

Relationship

The people from the firm are good communicators and have good follow-through. Not everyone we have...

May 2024
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Director

Relationship, Services

We couldn't even distinguish Chartis from our team. The firm actually cared about fixing our...

Apr 2024
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CPO/CHRO

Relationship

Chartis brought forward recommendations to streamline things that were actionable, and we decreased...

Apr 2024
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CPO/CHRO

Services

When it comes to having things tailored to our benefit, I don’t want to be overly critical, but I...

Apr 2024
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CPO/CHRO

Services

Chartis produced everything that we were looking for and more. I wouldn’t say there were any gaps....

Apr 2024
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CPO/CHRO

Relationship

I am sure that Chartis is able to do short-term things, but they generally like to have a relationship....

Apr 2024
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CPO/CHRO

Value

Engagements are expensive for the return we get. That being said, my sense is that Chartis' rates...

Apr 2024
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CPO/CHRO

Relationship

Chartis is really good at being flexible, and they are always accommodating with the scheduling piece....

Apr 2024
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CMIO

Relationship

Chartis seems to be willing to work with clients on creating a scope and scale of a project that...

Apr 2024
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CMIO

Relationship

We have had exceptional access to Chartis’ leadership, and the firm has helped us achieve some big...

Apr 2024
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CMIO

Relationship

Overall, I dislike consultants and have had very little use for them over the course of my career....

Apr 2024
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Director

Operations

Having the firm come on-site was helpful. We always found that to be very advantageous for them to...

Feb 2024
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Director

Relationship, Value

Two outcomes were for sure improved customer experience and improved staff experience. Hiring...

Feb 2024
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Director

Relationship, Operations

The consultants I worked with closely did a really good job of listening to our unique issues and...

Feb 2024
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Director

Operations

The firm could have helped us make decisions faster. They did the best they could, but we probably...

Feb 2024
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CFO

Services

From a choice standpoint, Chartis tends to market themselves better than other firms. We tend to...

Jan 2024
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CFO

Relationship

There were areas where Chartis moved us forward in a pretty efficient manner. I found that to be the...

Jan 2024
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CFO

Relationship, Value

At times, I felt there were more resources from Chartis than necessary. Like any consulting firm,...

Jan 2024
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CFO

Relationship

There was one key staff member from Chartis who was experienced and personable and communicated...

Jan 2024
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VP/Other Executive

Relationship, Services, Value

We have improved our clinical operations thanks to our work with Chartis.

Dec 2023
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VP/Other Executive

Relationship

Chartis’ people were fantastic. They broke the program down in a very systematic way. We are still...

Dec 2023
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VP/Other Executive

Relationship

Anyone would be foolish not to hire Chartis. Chartis was fantastic. They knew exactly where we were,...

Dec 2023
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VP/Other Executive

Relationship

Our work with Chartis has been the key project for enabling our navigation program.

Dec 2023
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VP/Other Executive

Relationship

Chartis’ team candidly spent a lot of time looking for wins in areas where we weren't necessarily...

Dec 2023
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VP/Other Executive

Relationship

Chartis is extremely accessible, including the lead partners on the account. They are willing to...

Dec 2023
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VP/Other Executive

Relationship

Chartis is not a chop shop. Their people like where they work. The bright side of a chop shop is...

Dec 2023
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VP/Other Executive

Relationship

Chartis is ubiquitously used in strategically important areas, so they have direct knowledge of and...

Dec 2023
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VP/Other Executive

Relationship, Operations

Chartis is very flexible. We were probably responsible for many delays, and they did everything...

Dec 2023
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VP/Other Executive

Relationship, Services

When it comes to outcomes, there is a two-way street. Chartis doesn't drive outcomes themselves, and...

Dec 2023
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VP/Other Executive

Services

I'm defining strategy as being ahead of the curve. That is not really what we asked of the firm, so...

Dec 2023
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VP/Other Executive

Relationship, Value

I have worked with nearly every healthcare consulting firm of a certain size, and Chartis is by far...

Dec 2023
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VP/Other Executive

Relationship, Value

Chartis has the best value in healthcare consulting. They are the right size where they can get big...

Dec 2023
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CCO

Relationship, Operations, Services

If people want experts in digital health who viscerally understand how to stand up businesses, then...

Dec 2023
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CCO

Relationship

Chartis did a brilliant job, and I felt like I had an unbiased, accurate deliverable that really...

Dec 2023
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CCO

Loyalty, Relationship

We went with Chartis because of their deep knowledge in the digital space, ability to be very...

Dec 2023
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CCO

Loyalty, Relationship

The project brought confidence and insights, which were super helpful. Chartis’ insights and their...

Dec 2023
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CCO

Operations

After the engagement, there were a couple of follow-up quick chats, but we identified exactly the...

Dec 2023
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CCO

Relationship, Operations

One of the senior folks that the firm brought to the table was super knowledgeable in this space....

Dec 2023
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CCO

Relationship, Operations

Chartis did a great job of bringing our people along the journey of how they got the insights in the...

Dec 2023
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CCO

Services, Value

We told Chartis how much money we had and that we wouldn't go beyond that amount, and they stuck to...

Dec 2023
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CCO

Operations

The framework of ideas around what the product and services could look like was very strong. The...

Dec 2023
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CCO

Relationship

We did not have a problem with our ability to engage the executives at Chartis. Our experience was...

Dec 2023
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CIO

Relationship

Chartis’ strength is to set the stage at the C-suite level about what it takes to be successful with...

Dec 2023
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CIO

Loyalty, Value

One of the biggest things we achieved was a digital transformation strategy that was approved by our...

Dec 2023
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CIO

Loyalty, Operations

Digital transformation is a large concept, so when we were looking for an assessment and...

Dec 2023
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CIO

Loyalty, Relationship, Value

The gap in our engagement with Chartis was in the general depth and expertise of driving digital...

Dec 2023
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VP/Other Executive

Relationship, Services

Working with Chartis has been fantastic. We work with a lot of firms on a lot of different things,...

Dec 2023
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VP/Other Executive

Relationship

We have the A team on our project. Chartis’ people anticipate what I need. They are prompt. They...

Dec 2023
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VP/Other Executive

Services, Value

I would put the outcomes we have seen from Chartis in a few categories. One outcome is access to...

Dec 2023
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Director

Loyalty, Relationship

I was already familiar with Chartis, and they had a good reputation. I knew that they worked with...

Dec 2023
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Director

Relationship, Operations

The firm’s greatest strength was their domain expertise. We have done consulting engagements before...

Dec 2023
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VP/Other Executive

Relationship

Some benefits we achieved from our engagement with Chartis were a strategic approach, our next...

Dec 2023
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Director

Relationship

With any consulting engagement, we go into it with an idea of what we are going to accomplish and...

Dec 2023
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Director

Relationship

We had to have a few conversations to align with the firm when they helped us think about how to...

Dec 2023
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VP/Other Executive

Relationship

Chartis could articulate financial investment risks, vendor needs, and the current state of the...

Dec 2023
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VP/Other Executive

Loyalty

Chartis had a track record of specific engagements related to what we wanted, and when we did our...

Dec 2023
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VP/Other Executive

Value

We paid a lot, but Chartis didn’t nickel-and-dime us after that. I would absolutely buy services...

Dec 2023
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CIO

Operations

The firm has a very strong methodology, which got in the way a little because of the uniqueness of...

Dec 2023
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CIO

Operations

The firm definitely had expertise. They had experience with similar projects, which was helpful.

Dec 2023
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CIO

Value

Maybe my expectations are low for most consulting firms, but Chartis delivered consistently on time...

Dec 2023
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VP/Other Executive

Relationship, Value

Working with Chartis was great. They were exceptional. I have worked with a lot of different firms,...

Dec 2023
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VP/Other Executive

Loyalty

We moved to Chartis after an engagement with a firm that left a mess. We were looking for a firm...

Dec 2023
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VP/Other Executive

Value

We paid a lot, but Chartis didn’t nickel-and-dime us after that. I would absolutely buy services...

Dec 2023
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Director

Operations

Chartis went about and beyond my expectations. They really helped train a team of new analysts on...

Dec 2023
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