Cloudmed Revenue Integrity/Underpayment Services (Revint) Comments

 
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Revenue Integrity / Underpayment 2019: High Value Reported in High-Performing Market
Revenue Integrity / Underpayment 2019:
High Value Reported in High-Performing Market
December 2019
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Going Fishing: A Look at Revenue Integrity

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VP/Other Executive

Tools and Methodology

We have had tremendous success and improvement with the Cloudmed DRG validation. We have had success...

Nov 2020
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VP/Other Executive

Tools and Methodology

Cloudmed is working to improve their platform by getting everything onto a single platform and...

Nov 2020
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VP/Other Executive

Future Outlook

The vendor does well. But there has been some talk more recently about working with another vendor,...

Nov 2020
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Analyst/Coordinator

Project Results

Cloudmed does top-notch work. They do a good job of maximizing our Medicare reimbursement within the...

Nov 2020
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Analyst/Coordinator

Relationship

All the Cloudmed people I have worked with are customer-service oriented and well versed at what...

Nov 2020
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Director

Tools and Methodology

I really like Cloudmed's business model. They are 100% contingency based, and that is super helpful....

Nov 2020
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Director

Other Observations

It is hard to give Cloudmed a perfect score. I feel bad that I am not giving them the highest...

Nov 2020
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Director

Other Observations

Cloudmed is a company that continues to merge with other companies. In fact, they just did a new...

Nov 2020
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Director

Relationship

One of the positives that I have found with Cloudmed is that they are really a partner. They want us...

Nov 2020
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Director

Tools and Methodology

Cloudmed’s offering is really both a product and a service. They have good AI that allows them to...

Nov 2020
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VP/Other Executive

Project Results

The vendor does customer service very well and has been very engaged through the implementation...

Nov 2020
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Manager

Tools and Methodology

Revint is doing a retrospective review where we pass our charge and payment data through their logic...

Nov 2020
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Manager

ROI and Cost

Our fees to Revint are strictly on a contingency basis, and that is good. We only pay them based on...

Nov 2020
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Manager

Project Results

The service never discontinued from Revint during the COVID-19 crisis. I think a lot of their staff...

Nov 2020
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Manager

People and Knowledge

Revint's staff members are certified procedural coders who are very knowledgeable in the medical...

Nov 2020
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Director

Relationship

Revint is still trying to learn our business. But they are engaged at the top, and they want to...

Nov 2020
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CFO

Project Results

We have started doing some work with Revint, and we have been happy with their efforts. We continue...

Nov 2020
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CFO

Relationship

There is going to be a merger between Revint and Triage Consulting Group. What they are each doing...

Nov 2020
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Manager

People and Knowledge

I enjoy working with Revint. I really like all the people I deal with. The vendor is going through...

Nov 2020
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Manager

ROI and Cost

We have a contract that sets the pricing, and that has been the same amount for the past few years....

Nov 2020
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Director

Project Results

Before using Revint's services, we were missing out on some of the additional reimbursement that we...

Nov 2020
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Director

Relationship

Revint is pretty good in terms of the support that they provide to us and the knowledge that they...

Nov 2020
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Director

Tools and Methodology

It would be nice if Revint provided us more updates on the status of the project, like what is going...

Nov 2020
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Director

ROI and Cost

Revint doesn’t nickel-and-dime us. They are pretty good on that end, and they even go beyond what we...

Nov 2020
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VP/Other Executive

Tools and Methodology

Revint always shows up at the table willing to engage and partner in a conversation. Any time we run...

Sep 2020
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VP/Other Executive

Relationship

The vendor has been a good partner for us. I wouldn't say that they went out of their way for...

Sep 2020
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VP/Other Executive

Tools and Methodology

For the most part, the vendor has consistently exceeded our expectations, but one area that has been...

Sep 2020
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VP/Other Executive

Relationship

The vendor has gone through some leadership changes recently. Some of the original founders and...

Sep 2020
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VP/Other Executive

People and Knowledge

I would rate the quality of the vendor's staff and consultants very high. They are very...

Sep 2020
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VP/Other Executive

Tools and Methodology

The vendor's strategic ability is getting better, but they are not fully there yet.

Sep 2020
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VP/Other Executive

Tools and Methodology

The vendor executed the project very well, but they weren't perfect.

Sep 2020
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VP/Other Executive

Other Observations

Revint’s support during COVID-19 is not applicable. They haven't helped us or hurt us. We haven't...

Jul 2020
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Manager

Other Observations

Revint is doing well. There was an issue recently where the system was down for a time because one...

Jun 2020
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Manager

ROI and Cost

Revint is paid on contingency, so their coders find something and send it to us. Then we confirm it,...

Jun 2020
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Manager

People and Knowledge

Revint just changed their management, so they have a whole new crew of managers. So far, I don’t...

Jun 2020
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Manager

People and Knowledge

The Revint executive leadership has changed throughout our tenure with them, and some of the...

Jun 2020
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Director

Relationship

I don't have as much direct interaction with Revint as I do with other vendors. Revint's leadership...

Jun 2020
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Director

ROI and Cost

Tangible outcomes, self-pay collections, and A/R follow-up are the day-to-day things. We need to...

Jun 2020
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Manager

Other Observations

We don't pay Revint until we get paid and audit the invoices. So when they invoice and say they...

Jun 2020
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Manager

Tools and Methodology

Historically, Revint has met or exceeded our expectations. We are having an issue with the charge...

Jun 2020
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Manager

Tools and Methodology

We are in a transition with one tool with Revint. Revint is meeting our expectations because they...

Jun 2020
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Manager

Tools and Methodology

Revint is finding things that we can react to, and they bring additional funds, so their services...

Jun 2020
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Manager

Relationship

The executive involvement with Revint is really good. The executive we have worked with is...

Jun 2020
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Manager

Tools and Methodology

The whole design of Revint’s tools is to drive tangible outcomes because Revint only makes money if...

Jun 2020
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Manager

Other Observations

Quite frankly, COVID-19 doesn't have anything to do with the tools we use from Revint. I am not...

Jun 2020
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Director

Relationship

We had a representative who we used to be able to call, and after a few hours, that person would get...

May 2020
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Director

Tools and Methodology

The vendor is doing what we have asked them to do, and they have come a long way. There is always...

May 2020
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Director

Relationship

I haven’t seen the vendor executives for a while. I don’t think the vendor executive we used to deal...

May 2020
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Director

Tools and Methodology

The work is getting done, and we have felt pretty comfortable with the vendor over the years. The...

May 2020
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Director

Tools and Methodology

The vendor has been competent. I know the vendor has gone through a lot of changes, and they are...

May 2020
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Director

Tools and Methodology

I would say Revint consistently exceeds expectations. They give us a thorough review and frequent...

May 2020
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Director

Tools and Methodology

Revint has offered their services. But we have different layers in our organization. We are pretty...

May 2020
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Director

ROI and Cost

Things are pretty good in terms of getting our money’s worth. Revint is able to execute on what they...

May 2020
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VP/Other Executive

Future Outlook

CloudMed was purchased by Revint, and I love the company. Things are working fabulously and...

May 2020
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VP/Other Executive

ROI and Cost

I don’t see any miscellaneous charges at all from the vendor. Their contract is exclusively...

May 2020
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Director

Tools and Methodology

Revint’s DSH product is just barely not the number-one product in the industry. I can’t think of...

Apr 2020
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Director

Other Observations

We had to submit our cost report, and when we got our DSH numbers for the cost report, one part was...

Apr 2020
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Director

Tools and Methodology

Revint has been excellent in terms of helping us through COVID-19. Revint let us know well in...

Apr 2020
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Director

Tools and Methodology

Revint is exceptional. They avoid charging us for little things. Revint is available when we need...

Apr 2020
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Director

Relationship

We are an easy customer; we don’t ask for much. The executives could easily hand us off to an...

Apr 2020
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Director

People and Knowledge

In terms of strategic ability, the vendor is able to adjust to market changes, including with...

Apr 2020
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Director

ROI and Cost

Initially, when we started working with Revint, they were pretty good about trying to provide an ROI...

Apr 2020
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Director

People and Knowledge

When it comes to Revint’s staff support for the area that does submissions for people to get access...

Apr 2020
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Director

Tools and Methodology

Overall, we have been happy with Revint. They are definitely a good corporate partner to have. One...

Apr 2020
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Director

Future Outlook

Revint is trying to build within their system some algorithms and rules to take a look at things...

Apr 2020
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Director

Future Outlook

Revint is doing a webinar on some of the COVID-19-related plans that they hope to implement. I know...

Apr 2020
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Director

Relationship

The work we do with Revint will be ongoing because we use them as a safety net. We have definitely...

Apr 2020
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Director

ROI and Cost

I would definitely purchase Revint's services again; their work serves a purpose. On the...

Apr 2020
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Director

ROI and Cost

The vendor charges us only for the items that are found. So Revint's auditors are looking for cases...

Apr 2020
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VP/Other Executive

Relationship

As all companies have done, the vendor has reached out with their blanket email saying they are here...

Apr 2020
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VP/Other Executive

Relationship

The vendor has changed hands. The vendor used to be IMA Consulting, and then they merged with...

Apr 2020
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VP/Other Executive

Relationship

A concern that has been conveyed to me is that the vendor doesn’t understand the priorities of the...

Apr 2020
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VP/Other Executive

Relationship

Overall, our experience with the vendor has not been a slam dunk. If someone had asked me a year or...

Apr 2020
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VP/Other Executive

People and Knowledge

The vendor could improve the quality of the staff. The folks we were accustomed to working with when...

Apr 2020
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VP/Other Executive

Relationship

The vendor is a decent partner. They want to do the right thing, and they are trying to do the right...

Apr 2020
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Director

Other Observations

I think Revint could expand on some of their automation in terms of when things are found and when...

Feb 2020
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Director

Relationship

Revint exceeds our expectations. Revint is able to deliver on the things that we ask them to do....

Feb 2020
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Director

Tools and Methodology

One of the differentiators for them I think is just the detailed data and reporting. Those are...

Jan 2020
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Director

Project Results

If there's any missed revenue opportunity, that Revint may not have captured, our other vendor will...

Jan 2020
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Director

Future Outlook

Once Revint and IMA merged, they got a little bit more sophisticated in terms of their offerings as...

Jan 2020
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Director

Tools and Methodology

With Revint, usually quarterly, we'll get a nice detailed report, and good insights and suggestions,...

Jan 2020
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Director

People and Knowledge

You know when you hand over the reins of an area of your business, it’s important to know that you...

Jan 2020
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Director

Tools and Methodology

They have a number of different offerings, and when we have meetings with Revint they make...

Jan 2020
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