Cloudmed Revenue Integrity/Underpayment Services (Revint) Comments

 

Featured  Report

Preferences

   Bookmark

Related Blogs

Current Time Inside Cache Tag Helper: 11/26/2020 9:03:59 PM and Model.EvProductId = 198236

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

User Commentary

Sort by

VP/Other Executive

Tools and Methodology

We have had tremendous success and improvement with the Cloudmed DRG validation. We have had success...

Nov 2020
 Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

Cloudmed is working to improve their platform by getting everything onto a single platform and...

Nov 2020
 Helpful

 or  to see details.

VP/Other Executive

Future Outlook

The vendor does well. But there has been some talk more recently about working with another vendor,...

Nov 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Project Results

Cloudmed does top-notch work. They do a good job of maximizing our Medicare reimbursement within the...

Nov 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Relationship

All the Cloudmed people I have worked with are customer-service oriented and well versed at what...

Nov 2020
 Helpful

 or  to see details.

Director

Tools and Methodology

I really like Cloudmed's business model. They are 100% contingency based, and that is super helpful....

Nov 2020
 Helpful

 or  to see details.

Director

Other Observations

It is hard to give Cloudmed a perfect score. I feel bad that I am not giving them the highest...

Nov 2020
 Helpful

 or  to see details.

Director

Other Observations

Cloudmed is a company that continues to merge with other companies. In fact, they just did a new...

Nov 2020
 Helpful

 or  to see details.

Director

Relationship

One of the positives that I have found with Cloudmed is that they are really a partner. They want us...

Nov 2020
 Helpful

 or  to see details.

Director

Tools and Methodology

Cloudmed’s offering is really both a product and a service. They have good AI that allows them to...

Nov 2020
 Helpful

 or  to see details.

VP/Other Executive

Project Results

The vendor does customer service very well and has been very engaged through the implementation...

Nov 2020
 Helpful

 or  to see details.

Manager

Tools and Methodology

Revint is doing a retrospective review where we pass our charge and payment data through their logic...

Nov 2020
 Helpful

 or  to see details.

Manager

ROI and Cost

Our fees to Revint are strictly on a contingency basis, and that is good. We only pay them based on...

Nov 2020
 Helpful

 or  to see details.

Manager

Project Results

The service never discontinued from Revint during the COVID-19 crisis. I think a lot of their staff...

Nov 2020
 Helpful

 or  to see details.

Manager

People and Knowledge

Revint's staff members are certified procedural coders who are very knowledgeable in the medical...

Nov 2020
 Helpful

 or  to see details.

Director

Relationship

Revint is still trying to learn our business. But they are engaged at the top, and they want to...

Nov 2020
 Helpful

 or  to see details.

CFO

Project Results

We have started doing some work with Revint, and we have been happy with their efforts. We continue...

Nov 2020
 Helpful

 or  to see details.

CFO

Relationship

There is going to be a merger between Revint and Triage Consulting Group. What they are each doing...

Nov 2020
 Helpful

 or  to see details.

Manager

People and Knowledge

I enjoy working with Revint. I really like all the people I deal with. The vendor is going through...

Nov 2020
 Helpful

 or  to see details.

Manager

ROI and Cost

We have a contract that sets the pricing, and that has been the same amount for the past few years....

Nov 2020
 Helpful

 or  to see details.

Director

Project Results

Before using Revint's services, we were missing out on some of the additional reimbursement that we...

Nov 2020
 Helpful

 or  to see details.

Director

Relationship

Revint is pretty good in terms of the support that they provide to us and the knowledge that they...

Nov 2020
 Helpful

 or  to see details.

Director

Tools and Methodology

It would be nice if Revint provided us more updates on the status of the project, like what is going...

Nov 2020
 Helpful

 or  to see details.

Director

ROI and Cost

Revint doesn’t nickel-and-dime us. They are pretty good on that end, and they even go beyond what we...

Nov 2020
 Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

Revint always shows up at the table willing to engage and partner in a conversation. Any time we run...

Sep 2020
 Helpful

 or  to see details.

VP/Other Executive

Relationship

The vendor has been a good partner for us. I wouldn't say that they went out of their way for...

Sep 2020
 Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

For the most part, the vendor has consistently exceeded our expectations, but one area that has been...

Sep 2020
 Helpful

 or  to see details.

VP/Other Executive

Relationship

The vendor has gone through some leadership changes recently. Some of the original founders and...

Sep 2020
 Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

I would rate the quality of the vendor's staff and consultants very high. They are very...

Sep 2020
 Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

The vendor's strategic ability is getting better, but they are not fully there yet.

Sep 2020
 Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

The vendor executed the project very well, but they weren't perfect.

Sep 2020
 Helpful

 or  to see details.

VP/Other Executive

Other Observations

Revint’s support during COVID-19 is not applicable. They haven't helped us or hurt us. We haven't...

Jul 2020
 Helpful

 or  to see details.

Manager

Other Observations

Revint is doing well. There was an issue recently where the system was down for a time because one...

Jun 2020
 Helpful

 or  to see details.

Manager

ROI and Cost

Revint is paid on contingency, so their coders find something and send it to us. Then we confirm it,...

Jun 2020
 Helpful

 or  to see details.

Manager

People and Knowledge

Revint just changed their management, so they have a whole new crew of managers. So far, I don’t...

Jun 2020
 Helpful

 or  to see details.

Manager

People and Knowledge

The Revint executive leadership has changed throughout our tenure with them, and some of the...

Jun 2020
 Helpful

 or  to see details.

Director

Relationship

I don't have as much direct interaction with Revint as I do with other vendors. Revint's leadership...

Jun 2020
 Helpful

 or  to see details.

Director

ROI and Cost

Tangible outcomes, self-pay collections, and A/R follow-up are the day-to-day things. We need to...

Jun 2020
 Helpful

 or  to see details.

Manager

Other Observations

We don't pay Revint until we get paid and audit the invoices. So when they invoice and say they...

Jun 2020
 Helpful

 or  to see details.

Manager

Tools and Methodology

Historically, Revint has met or exceeded our expectations. We are having an issue with the charge...

Jun 2020
 Helpful

 or  to see details.

Manager

Tools and Methodology

We are in a transition with one tool with Revint. Revint is meeting our expectations because they...

Jun 2020
 Helpful

 or  to see details.

Manager

Tools and Methodology

Revint is finding things that we can react to, and they bring additional funds, so their services...

Jun 2020
 Helpful

 or  to see details.

Manager

Relationship

The executive involvement with Revint is really good. The executive we have worked with is...

Jun 2020
 Helpful

 or  to see details.

Manager

Tools and Methodology

The whole design of Revint’s tools is to drive tangible outcomes because Revint only makes money if...

Jun 2020
 Helpful

 or  to see details.

Manager

Other Observations

Quite frankly, COVID-19 doesn't have anything to do with the tools we use from Revint. I am not...

Jun 2020
 Helpful

 or  to see details.

Director

Relationship

We had a representative who we used to be able to call, and after a few hours, that person would get...

May 2020
 Helpful

 or  to see details.

Director

Tools and Methodology

The vendor is doing what we have asked them to do, and they have come a long way. There is always...

May 2020
 Helpful

 or  to see details.

Director

Relationship

I haven’t seen the vendor executives for a while. I don’t think the vendor executive we used to deal...

May 2020
 Helpful

 or  to see details.

Director

Tools and Methodology

The work is getting done, and we have felt pretty comfortable with the vendor over the years. The...

May 2020
 Helpful

 or  to see details.

Director

Tools and Methodology

The vendor has been competent. I know the vendor has gone through a lot of changes, and they are...

May 2020
 Helpful

 or  to see details.

Director

Tools and Methodology

I would say Revint consistently exceeds expectations. They give us a thorough review and frequent...

May 2020
 Helpful

 or  to see details.

Director

Tools and Methodology

Revint has offered their services. But we have different layers in our organization. We are pretty...

May 2020
 Helpful

 or  to see details.

Director

ROI and Cost

Things are pretty good in terms of getting our money’s worth. Revint is able to execute on what they...

May 2020
 Helpful

 or  to see details.

VP/Other Executive

Future Outlook

CloudMed was purchased by Revint, and I love the company. Things are working fabulously and...

May 2020
 Helpful

 or  to see details.

VP/Other Executive

ROI and Cost

I don’t see any miscellaneous charges at all from the vendor. Their contract is exclusively...

May 2020
 Helpful

 or  to see details.

Director

Tools and Methodology

Revint’s DSH product is just barely not the number-one product in the industry. I can’t think of...

Apr 2020
 Helpful

 or  to see details.

Director

Other Observations

We had to submit our cost report, and when we got our DSH numbers for the cost report, one part was...

Apr 2020
 Helpful

 or  to see details.

Director

Tools and Methodology

Revint has been excellent in terms of helping us through COVID-19. Revint let us know well in...

Apr 2020
 Helpful

 or  to see details.

Director

Tools and Methodology

Revint is exceptional. They avoid charging us for little things. Revint is available when we need...

Apr 2020
 Helpful

 or  to see details.

Director

Relationship

We are an easy customer; we don’t ask for much. The executives could easily hand us off to an...

Apr 2020
 Helpful

 or  to see details.

Director

People and Knowledge

In terms of strategic ability, the vendor is able to adjust to market changes, including with...

Apr 2020
 Helpful

 or  to see details.

Director

ROI and Cost

Initially, when we started working with Revint, they were pretty good about trying to provide an ROI...

Apr 2020
 Helpful

 or  to see details.

Director

People and Knowledge

When it comes to Revint’s staff support for the area that does submissions for people to get access...

Apr 2020
 Helpful

 or  to see details.

Director

Tools and Methodology

Overall, we have been happy with Revint. They are definitely a good corporate partner to have. One...

Apr 2020
 Helpful

 or  to see details.

Director

Future Outlook

Revint is trying to build within their system some algorithms and rules to take a look at things...

Apr 2020
 Helpful

 or  to see details.

Director

Future Outlook

Revint is doing a webinar on some of the COVID-19-related plans that they hope to implement. I know...

Apr 2020
 Helpful

 or  to see details.

Director

Relationship

The work we do with Revint will be ongoing because we use them as a safety net. We have definitely...

Apr 2020
 Helpful

 or  to see details.

Director

ROI and Cost

I would definitely purchase Revint's services again; their work serves a purpose. On the...

Apr 2020
 Helpful

 or  to see details.

Director

ROI and Cost

The vendor charges us only for the items that are found. So Revint's auditors are looking for cases...

Apr 2020
 Helpful

 or  to see details.

VP/Other Executive

Relationship

As all companies have done, the vendor has reached out with their blanket email saying they are here...

Apr 2020
 Helpful

 or  to see details.

VP/Other Executive

Relationship

The vendor has changed hands. The vendor used to be IMA Consulting, and then they merged with...

Apr 2020
 Helpful

 or  to see details.

VP/Other Executive

Relationship

A concern that has been conveyed to me is that the vendor doesn’t understand the priorities of the...

Apr 2020
 Helpful

 or  to see details.

VP/Other Executive

Relationship

Overall, our experience with the vendor has not been a slam dunk. If someone had asked me a year or...

Apr 2020
 Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

The vendor could improve the quality of the staff. The folks we were accustomed to working with when...

Apr 2020
 Helpful

 or  to see details.

VP/Other Executive

Relationship

The vendor is a decent partner. They want to do the right thing, and they are trying to do the right...

Apr 2020
 Helpful

 or  to see details.

Director

Other Observations

I think Revint could expand on some of their automation in terms of when things are found and when...

Feb 2020
 Helpful

 or  to see details.

Director

Relationship

Revint exceeds our expectations. Revint is able to deliver on the things that we ask them to do....

Feb 2020
 Helpful

 or  to see details.

Director

Tools and Methodology

One of the differentiators for them I think is just the detailed data and reporting. Those are...

Jan 2020
 Helpful

 or  to see details.

Director

Project Results

If there's any missed revenue opportunity, that Revint may not have captured, our other vendor will...

Jan 2020
 Helpful

 or  to see details.

Director

Future Outlook

Once Revint and IMA merged, they got a little bit more sophisticated in terms of their offerings as...

Jan 2020
 Helpful

 or  to see details.

Director

Tools and Methodology

With Revint, usually quarterly, we'll get a nice detailed report, and good insights and suggestions,...

Jan 2020
 Helpful

 or  to see details.

Director

People and Knowledge

You know when you hand over the reins of an area of your business, it’s important to know that you...

Jan 2020
 Helpful

 or  to see details.

Director

Tools and Methodology

They have a number of different offerings, and when we have meetings with Revint they make...

Jan 2020
 Helpful

 or  to see details.