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Cloudmed Revenue Integrity/Underpayment Services (Revint) Comments
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User Commentary
Director
Since the merger of Revint and Triage Consulting Group, our service level hasn't changed, and that...
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Director
The vendor doesn’t have the opportunity to nickel-and-dime us because they work on a...
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Director
Revint is a little newer to us, and we have had a couple of little bumps in the road. For the most...
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Director
When we went through the implementation with the vendor, there were some bumps in the road. There...
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Director
The vendor's quality of staff and consultants could improve, but we are still pretty early out of...
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Director
Revint is pretty good with executive involvement. We are a little spoiled because we get extra attention....
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Director
The vendor might be a little inferior at driving tangible outcomes, but they may prove to be a...
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Director
We beat up the vendor on their fees, and we were able to draw their fees down quite a bit. I think...
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Director
I wouldn’t hesitate to recommend Revint to others. All of the vendor's tools and abilities are there...
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VP/Other Executive
Revint's decision to acquire Cloudmed was good. There are some really smart people at Cloudmed who...
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VP/Other Executive
The vendor is a unique group made up of highly intelligent, motivated kids who have just gotten out...
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VP/Other Executive
The vendor is very solid. I know a lot of people in their organization who are pretty high up. The...
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Director
We have sampled other transfer DRG companies as a pilot, and those companies have found things after...
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Director
The vendor offers transfer DRG and coding opportunities. They bring forth different opportunities...
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VP/Other Executive
I don't think I can pinpoint whether Revint is a product, a service, or a software as a service. The...
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VP/Other Executive
I have had a fair amount of exposure to different software. I would say that this software's ease of...
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VP/Other Executive
We have talked with the vendor about having some better drill-down capabilities between our...
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VP/Other Executive
I would give the vendor's executive involvement a high rating because of the executives we have met....
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VP/Other Executive
We have found the vendor's web-based product to be very user friendly. Our information from the...
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VP/Other Executive
We have used this vendor for a long time. They are in the process of acquiring Triage Consulting...
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Director
I appreciate Revint’s responsiveness and their executive leadership; they have always been available...
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Director
Revint’s results are results. They are not overwhelming. They meet but don't exceed our...
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VP/Other Executive
The vendor has been a great partner. Another vendor's representative has been trying everything in...
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VP/Other Executive
We have had tremendous success and improvement with the Cloudmed DRG validation. We have had success...
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VP/Other Executive
Cloudmed is working to improve their platform by getting everything onto a single platform and...
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VP/Other Executive
The vendor does well. But there has been some talk more recently about working with another vendor,...
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Analyst/Coordinator
Cloudmed does top-notch work. They do a good job of maximizing our Medicare reimbursement within the...
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Analyst/Coordinator
All the Cloudmed people I have worked with are customer-service oriented and well versed at what...
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Director
I really like Cloudmed's business model. They are 100% contingency based, and that is super helpful....
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Director
It is hard to give Cloudmed a perfect score. I feel bad that I am not giving them the highest...
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Director
Cloudmed is a company that continues to merge with other companies. In fact, they just did a new...
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Director
One of the positives that I have found with Cloudmed is that they are really a partner. They want us...
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Director
Cloudmed’s offering is really both a product and a service. They have good AI that allows them to...
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VP/Other Executive
The vendor does customer service very well and has been very engaged through the implementation...
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Manager
Revint is doing a retrospective review where we pass our charge and payment data through their logic...
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Manager
Our fees to Revint are strictly on a contingency basis, and that is good. We only pay them based on...
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Manager
The service never discontinued from Revint during the COVID-19 crisis. I think a lot of their staff...
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Manager
Revint's staff members are certified procedural coders who are very knowledgeable in the medical...
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Director
Revint is still trying to learn our business. But they are engaged at the top, and they want to...
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CFO
We have started doing some work with Revint, and we have been happy with their efforts. We continue...
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CFO
There is going to be a merger between Revint and Triage Consulting Group. What they are each doing...
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Manager
I enjoy working with Revint. I really like all the people I deal with. The vendor is going through...
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Manager
We have a contract that sets the pricing, and that has been the same amount for the past few years....
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Director
Before using Revint's services, we were missing out on some of the additional reimbursement that we...
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Director
Revint is pretty good in terms of the support that they provide to us and the knowledge that they...
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Director
It would be nice if Revint provided us more updates on the status of the project, like what is going...
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Director
Revint doesn’t nickel-and-dime us. They are pretty good on that end, and they even go beyond what we...
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VP/Other Executive
Revint always shows up at the table willing to engage and partner in a conversation. Any time we run...
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VP/Other Executive
The vendor has been a good partner for us. I wouldn't say that they went out of their way for...
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VP/Other Executive
For the most part, the vendor has consistently exceeded our expectations, but one area that has been...
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VP/Other Executive
The vendor has gone through some leadership changes recently. Some of the original founders and...
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VP/Other Executive
I would rate the quality of the vendor's staff and consultants very high. They are very...
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VP/Other Executive
The vendor's strategic ability is getting better, but they are not fully there yet.
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VP/Other Executive
The vendor executed the project very well, but they weren't perfect.
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VP/Other Executive
Revint’s support during COVID-19 is not applicable. They haven't helped us or hurt us. We haven't...
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Manager
Revint is doing well. There was an issue recently where the system was down for a time because one...
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Manager
Revint is paid on contingency, so their coders find something and send it to us. Then we confirm it,...
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Manager
Revint just changed their management, so they have a whole new crew of managers. So far, I don’t...
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Manager
The Revint executive leadership has changed throughout our tenure with them, and some of the...
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Director
I don't have as much direct interaction with Revint as I do with other vendors. Revint's leadership...
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Director
Tangible outcomes, self-pay collections, and A/R follow-up are the day-to-day things. We need to...
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Manager
We don't pay Revint until we get paid and audit the invoices. So when they invoice and say they...
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Manager
Historically, Revint has met or exceeded our expectations. We are having an issue with the charge...
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Manager
We are in a transition with one tool with Revint. Revint is meeting our expectations because they...
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Manager
Revint is finding things that we can react to, and they bring additional funds, so their services...
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Manager
The executive involvement with Revint is really good. The executive we have worked with is...
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Manager
The whole design of Revint’s tools is to drive tangible outcomes because Revint only makes money if...
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Manager
Quite frankly, COVID-19 doesn't have anything to do with the tools we use from Revint. I am not...
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Director
We had a representative who we used to be able to call, and after a few hours, that person would get...
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Director
The vendor is doing what we have asked them to do, and they have come a long way. There is always...
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Director
I haven’t seen the vendor executives for a while. I don’t think the vendor executive we used to deal...
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Director
The work is getting done, and we have felt pretty comfortable with the vendor over the years. The...
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Director
The vendor has been competent. I know the vendor has gone through a lot of changes, and they are...
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Director
I would say Revint consistently exceeds expectations. They give us a thorough review and frequent...
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Director
Revint has offered their services. But we have different layers in our organization. We are pretty...
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Director
Things are pretty good in terms of getting our money’s worth. Revint is able to execute on what they...
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VP/Other Executive
CloudMed was purchased by Revint, and I love the company. Things are working fabulously and...
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VP/Other Executive
I don’t see any miscellaneous charges at all from the vendor. Their contract is exclusively...
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Director
Revint’s DSH product is just barely not the number-one product in the industry. I can’t think of...
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Director
We had to submit our cost report, and when we got our DSH numbers for the cost report, one part was...
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Director
Revint has been excellent in terms of helping us through COVID-19. Revint let us know well in...
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Director
Revint is exceptional. They avoid charging us for little things. Revint is available when we need...
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Director
We are an easy customer; we don’t ask for much. The executives could easily hand us off to an...
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Director
In terms of strategic ability, the vendor is able to adjust to market changes, including with...
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Director
Initially, when we started working with Revint, they were pretty good about trying to provide an ROI...
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Director
When it comes to Revint’s staff support for the area that does submissions for people to get access...
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Director
Overall, we have been happy with Revint. They are definitely a good corporate partner to have. One...
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Director
Revint is trying to build within their system some algorithms and rules to take a look at things...
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Director
Revint is doing a webinar on some of the COVID-19-related plans that they hope to implement. I know...
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Director
The work we do with Revint will be ongoing because we use them as a safety net. We have definitely...
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Director
I would definitely purchase Revint's services again; their work serves a purpose. On the...
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Director
The vendor charges us only for the items that are found. So Revint's auditors are looking for cases...
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VP/Other Executive
As all companies have done, the vendor has reached out with their blanket email saying they are here...
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VP/Other Executive
The vendor has changed hands. The vendor used to be IMA Consulting, and then they merged with...
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VP/Other Executive
A concern that has been conveyed to me is that the vendor doesn’t understand the priorities of the...
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VP/Other Executive
Overall, our experience with the vendor has not been a slam dunk. If someone had asked me a year or...
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VP/Other Executive
The vendor could improve the quality of the staff. The folks we were accustomed to working with when...
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VP/Other Executive
The vendor is a decent partner. They want to do the right thing, and they are trying to do the right...
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