Cognizant Extended Business Office (Bolder) Comments

 

Featured  Report

Preferences

   Bookmark

Give your feedback

Current Time Inside Cache Tag Helper: 9/25/2020 4:02:01 PM and Model.EvProductId = 199034

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

User Commentary

Sort by

Director

Project Results

I didn't have any problems with Bolder Healthcare Solutions' self-pay services or reporting. I...

Jul 2020
 Helpful

 or  to see details.

Director

Other Observations

We had to cut costs, so we asked another vendor to do some of what Bolder Healthcare Solutions was...

Jul 2020
 Helpful

 or  to see details.

Director

Relationship

Since Cognizant took over Bolder Healthcare Solutions, I have been concerned with the staffing and...

Jul 2020
 Helpful

 or  to see details.

Director

ROI and Cost

We aren't buying Bolder Healthcare Solutions services again because of the cost. If their services...

Jul 2020
 Helpful

 or  to see details.

Director

Project Results

Bolder Healthcare Solutions' work with Medicaid eligibility falls behind other work they have done...

Jul 2020
 Helpful

 or  to see details.

Director

Relationship

Bolder Healthcare Solutions has gone through some leadership changes, and while their performance...

May 2020
 Helpful

 or  to see details.

Director

People and Knowledge

It is difficult for Bolder Healthcare Solutions to know what a customer's strategic play is because...

Mar 2020
 Helpful

 or  to see details.

Director

Future Outlook

The company was different when we first went with them, and then they became Bolder Healthcare...

Mar 2020
 Helpful

 or  to see details.

Director

ROI and Cost

Bolder Healthcare Solutions is middle of the road with pricing. We didn't get excessive charges for...

Mar 2020
 Helpful

 or  to see details.

Director

Lessons Learned

The vendor has a great place within the revenue cycle, but sometimes it is hard to make sure...

Mar 2020
 Helpful

 or  to see details.

Director

Relationship

At one point, one of our employees was having regular meetings with Bolder Healthcare Solutions, and...

Mar 2020
 Helpful

 or  to see details.

VP/Other Executive

Relationship

It is really helpful when we have available leader resources and availability for any kind of...

Mar 2020
 Helpful

 or  to see details.

VP/Other Executive

Other Observations

Our strategy is to rely less on vendors and hire more resources, but that strategy is not correlated...

Mar 2020
 Helpful

 or  to see details.

Manager

Relationship

I am somewhat satisfied with Bolder Healthcare Solutions. There have been many changes in ownership...

Jan 2020
 Helpful

 or  to see details.

Manager

People and Knowledge

Our account representative has been awesome. That person isn't an IT person, so there is only so...

Jan 2020
 Helpful

 or  to see details.

Manager

People and Knowledge

Bolder Healthcare Solutions has become a little complacent, but after a little prodding, the...

Jan 2020
 Helpful

 or  to see details.

Manager

Relationship

I would rate Bolder Healthcare Solutions poorly for executive involvement. I don't know whether I...

Jan 2020
 Helpful

 or  to see details.

Director

Project Results

Bolder Healthcare Solutions has done a great job for us. They are true partners. Bolder tries to get...

Apr 2019
 Helpful

 or  to see details.

Director

Relationship

Bolder Healthcare Solutions is on a first name basis with the manager of our group. The vendor and...

Apr 2019
 Helpful

 or  to see details.

Director

Tools and Methodology

Bolder Healthcare Solutions has identified payer issues that we were unaware of, and they make sure...

Apr 2019
 Helpful

 or  to see details.

Director

Relationship

Bolder Healthcare Solutions is very visible. We get weekly and monthly statistics. They also have...

Apr 2019
 Helpful

 or  to see details.

Director

Other Observations

I can't say for sure that I would pick Bolder again. The choice would depend on the offering. I am...

Mar 2019
 Helpful

 or  to see details.

Director

Other Observations

Bolder definitely does better than what we could have done in-house, so in that regard, the service...

Mar 2019
 Helpful

 or  to see details.

Director

Relationship

Bolder is very responsive. We have monthly phone calls with management and more frequently if...

Mar 2019
 Helpful

 or  to see details.

Director

Relationship

We communicate with Bolder fairly often. Communication is key. Bolder knows that the minute we see a...

Mar 2019
 Helpful

 or  to see details.

Director

ROI and Cost

From a public relations perspective, Bolder is worth every dime. We still have our complaints, and...

Mar 2019
 Helpful

 or  to see details.

Director

Project Results

I am pretty satisfied with Bolder. The age of collections that we send them is unfair. I know the...

Mar 2019
 Helpful

 or  to see details.

Director

Other Observations

Out of all the companies we use, Bolder Healthcare Solutions recuperates the least amount of money....

Mar 2019
 Helpful

 or  to see details.

Director

Other Observations

Bolder Healthcare Solutions made a change in their leadership structure. It is too soon to tell...

Mar 2019
 Helpful

 or  to see details.

Director

Relationship

Overall, Bolder Healthcare Solutions is a group that we are very comfortable with. We would like...

Mar 2019
 Helpful

 or  to see details.

Director

Tools and Methodology

Every now and then, I expect that we will get a patient complaint. The work is sometimes tough, and...

Mar 2019
 Helpful

 or  to see details.

Director

Tools and Methodology

Bolder Healthcare Solutions definitely has a straightforward service. It doesn’t have to be...

Mar 2019
 Helpful

 or  to see details.

Director

Tools and Methodology

Bolder Healthcare Solutions is very solid. No one has had any major issues. They are timely with...

Mar 2019
 Helpful

 or  to see details.

Director

Project Results

Bolder Healthcare Solutions compares well to other vendors. One of the things that we have seen...

Mar 2019
 Helpful

 or  to see details.

Director

Relationship

Bolder Healthcare Solutions' executives insert themselves where needed. That is really all we can...

Mar 2019
 Helpful

 or  to see details.

Director

Sales and Contracting

We were contracted at a certain rate, but as volumes grew, Bolder Healthcare Solutions was willing...

Mar 2019
 Helpful

 or  to see details.

Director

Relationship

Bolder Healthcare Solutions has been a good partner. They aren't without their wrinkles or certain...

Mar 2019
 Helpful

 or  to see details.

Director

Project Results

We saw an opportunity for some performance improvement, but in the time from when we discovered it...

Mar 2019
 Helpful

 or  to see details.

Director

People and Knowledge

One of the biggest benefits of working with Bolder Healthcare Solutions is the fact that they have a...

Mar 2019
 Helpful

 or  to see details.

Director

Relationship

Bolder Healthcare Solutions has been really receptive to our questions and what we have had to say....

Mar 2019
 Helpful

 or  to see details.

Director

Relationship

When a need pops up unexpectedly, Bolder Healthcare Solutions is definitely one of our first...

Mar 2019
 Helpful

 or  to see details.

VP/Other Executive

Future Outlook

I am looking forward to getting all of the tools up and running so that we can identify areas of...

Feb 2019
 Helpful

 or  to see details.

VP/Other Executive

Project Results

I have recommended Bolder Healthcare Solutions before because they are a good company. They do a...

Feb 2019
 Helpful

 or  to see details.

Manager

Future Outlook

We are getting ready to do some more work with Bolder Healthcare Solutions. Although they aren't...

Feb 2019
 Helpful

 or  to see details.

Manager

Project Results

Whenever I look at a vendor, there are always some gaps between what we train them on and what we...

Feb 2019
 Helpful

 or  to see details.

Manager

Project Results

Bolder Healthcare Solutions has done some regular edits and other types of work for us. They are...

Feb 2019
 Helpful

 or  to see details.

Manager

Win/Loss - Why they were selected (by current clients)

Bolder Healthcare Solutions has done a couple of things for us in the past, and they have been a...

Feb 2019
 Helpful

 or  to see details.

Director

People and Knowledge

When we first brought Bolder Healthcare Solutions here, they did an outstanding job on their...

Feb 2019
 Helpful

 or  to see details.

Director

Project Results

Bolder Healthcare Solutions is absolutely outstanding to us. They are excellent partners. They are...

Feb 2019
 Helpful

 or  to see details.

Director

Project Results

Our challenges have all been addressed quickly and professionally by Bolder Health Solutions. The...

Feb 2019
 Helpful

 or  to see details.

Director

Relationship

I have a good working relationship with Bolder Healthcare Solutions, so I deal with multiple...

Feb 2019
 Helpful

 or  to see details.

Director

Future Outlook

I would recommend Bolder Healthcare Solutions. They have good staff members and a broad range of...

Feb 2019
 Helpful

 or  to see details.

Director

People and Knowledge

Bolder Healthcare Solutions hires good staff members, but we have to train them to work with our...

Feb 2019
 Helpful

 or  to see details.

Director

Project Results

Bolder Healthcare Solutions has been very good. Their people have been very responsive. My...

Feb 2019
 Helpful

 or  to see details.

Director

Project Results

Bolder Healthcare Solutions did a good job in my opinion, but my boss wanted to look at other...

Feb 2019
 Helpful

 or  to see details.

Director

Project Results

Bolder Healthcare Solutions has been very responsive. Just like with our own staff, we give people...

Feb 2019
 Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF