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KLAS Research Director - Mac Boyter
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Mac Boyter

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mac.boyter@klasresearch.com

 
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Outsourced Revenue Cycle Services 2019: Are Outsourced Revenue Cycle Services Worth the Investment?
Outsourced Revenue Cycle Services 2019:
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June 2019
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VP/Other Executive

Cognizant did not meet expectations, but that is also due to a lot of movement. They are working to...

Mar 2021
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VP/Other Executive

Cognizant doesn’t bring us a lot of strategic value. Cognizant fills a gap where we don’t have...

Mar 2021
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VP/Other Executive

We get what we pay for with Cognizant, but we could get more paying less from other vendors....

Mar 2021
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VP/Other Executive

Giving someone the highest rating in my book means that the vendor is able to really bring the issue...

Mar 2021
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VP/Other Executive

Cognizant does well with self-pay, but when it comes to billing insurance, they need to work a...

Mar 2021
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Manager

Cognizant represents their clients and keeps them involved. We have received very few complaints...

Dec 2020
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Manager

Other than the vendor being acquired, we have no concerns with them. The acquisition afforded the...

Dec 2020
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Manager

The vendor has expanded their technology to include a lot of advanced technology. I have been most...

Dec 2020
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Manager

Cognizant definitely avoids charging us for every little thing. The vendor is very fair.

Dec 2020
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Manager

Overall, I would give the vendor a very high score. They are doing really well. I am not an easy...

Dec 2020
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Director

We have a blended program for self-pay bad debt. Bolder handles our self-pay early-out payments and...

Dec 2020
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Director

I didn't have any problems with Bolder Healthcare Solutions' self-pay services or reporting. I...

Jul 2020
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Director

We had to cut costs, so we asked another vendor to do some of what Bolder Healthcare Solutions was...

Jul 2020
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Director

Since Cognizant took over Bolder Healthcare Solutions, I have been concerned with the staffing and...

Jul 2020
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Director

We aren't buying Bolder Healthcare Solutions services again because of the cost. If their services...

Jul 2020
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Director

Bolder Healthcare Solutions' work with Medicaid eligibility falls behind other work they have done...

Jul 2020
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Director

Bolder Healthcare Solutions has gone through some leadership changes, and while their performance...

May 2020
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