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Commentary Summary
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User Commentary
Manager
Relationship
Cognizant represents their clients and keeps them involved. We have received very few complaints...
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Manager
Tools and Methodology
Other than the vendor being acquired, we have no concerns with them. The acquisition afforded the...
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Manager
Relationship
The vendor has expanded their technology to include a lot of advanced technology. I have been most...
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Manager
ROI and Cost
Cognizant definitely avoids charging us for every little thing. The vendor is very fair.
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Manager
Relationship
Overall, I would give the vendor a very high score. They are doing really well. I am not an easy...
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Director
Tools and Methodology
We have a blended program for self-pay bad debt. Bolder handles our self-pay early-out payments and...
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Director
Project Results
I didn't have any problems with Bolder Healthcare Solutions' self-pay services or reporting. I...
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Director
Other Observations
We had to cut costs, so we asked another vendor to do some of what Bolder Healthcare Solutions was...
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Director
Relationship
Since Cognizant took over Bolder Healthcare Solutions, I have been concerned with the staffing and...
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Director
ROI and Cost
We aren't buying Bolder Healthcare Solutions services again because of the cost. If their services...
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Director
Project Results
Bolder Healthcare Solutions' work with Medicaid eligibility falls behind other work they have done...
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Director
Relationship
Bolder Healthcare Solutions has gone through some leadership changes, and while their performance...
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Director
People and Knowledge
It is difficult for Bolder Healthcare Solutions to know what a customer's strategic play is because...
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Director
Future Outlook
The company was different when we first went with them, and then they became Bolder Healthcare...
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Director
ROI and Cost
Bolder Healthcare Solutions is middle of the road with pricing. We didn't get excessive charges for...
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Director
Lessons Learned
The vendor has a great place within the revenue cycle, but sometimes it is hard to make sure...
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Director
Relationship
At one point, one of our employees was having regular meetings with Bolder Healthcare Solutions, and...
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VP/Other Executive
Relationship
It is really helpful when we have available leader resources and availability for any kind of...
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VP/Other Executive
Other Observations
Our strategy is to rely less on vendors and hire more resources, but that strategy is not correlated...
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