Cognizant Extended Business Office (Bolder) Comments

 
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Outsourced Revenue Cycle Services 2019: Are Outsourced Revenue Cycle Services Worth the Investment?
Outsourced Revenue Cycle Services 2019:
Are Outsourced Revenue Cycle Services Worth the Investment?
June 2019
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Director

Project Results

I didn't have any problems with Bolder Healthcare Solutions' self-pay services or reporting. I...

Jul 2020
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Director

Other Observations

We had to cut costs, so we asked another vendor to do some of what Bolder Healthcare Solutions was...

Jul 2020
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Director

Relationship

Since Cognizant took over Bolder Healthcare Solutions, I have been concerned with the staffing and...

Jul 2020
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Director

ROI and Cost

We aren't buying Bolder Healthcare Solutions services again because of the cost. If their services...

Jul 2020
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Director

Project Results

Bolder Healthcare Solutions' work with Medicaid eligibility falls behind other work they have done...

Jul 2020
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Director

Relationship

Bolder Healthcare Solutions has gone through some leadership changes, and while their performance...

May 2020
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Director

People and Knowledge

It is difficult for Bolder Healthcare Solutions to know what a customer's strategic play is because...

Mar 2020
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Director

Future Outlook

The company was different when we first went with them, and then they became Bolder Healthcare...

Mar 2020
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Director

ROI and Cost

Bolder Healthcare Solutions is middle of the road with pricing. We didn't get excessive charges for...

Mar 2020
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Director

Lessons Learned

The vendor has a great place within the revenue cycle, but sometimes it is hard to make sure...

Mar 2020
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Director

Relationship

At one point, one of our employees was having regular meetings with Bolder Healthcare Solutions, and...

Mar 2020
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VP/Other Executive

Relationship

It is really helpful when we have available leader resources and availability for any kind of...

Mar 2020
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VP/Other Executive

Other Observations

Our strategy is to rely less on vendors and hire more resources, but that strategy is not correlated...

Mar 2020
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Manager

Relationship

I am somewhat satisfied with Bolder Healthcare Solutions. There have been many changes in ownership...

Jan 2020
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Manager

People and Knowledge

Our account representative has been awesome. That person isn't an IT person, so there is only so...

Jan 2020
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Manager

People and Knowledge

Bolder Healthcare Solutions has become a little complacent, but after a little prodding, the...

Jan 2020
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Manager

Relationship

I would rate Bolder Healthcare Solutions poorly for executive involvement. I don't know whether I...

Jan 2020
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Director

Project Results

Bolder Healthcare Solutions has done a great job for us. They are true partners. Bolder tries to get...

Apr 2019
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Director

Relationship

Bolder Healthcare Solutions is on a first name basis with the manager of our group. The vendor and...

Apr 2019
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Director

Tools and Methodology

Bolder Healthcare Solutions has identified payer issues that we were unaware of, and they make sure...

Apr 2019
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Director

Relationship

Bolder Healthcare Solutions is very visible. We get weekly and monthly statistics. They also have...

Apr 2019
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Director

Other Observations

I can't say for sure that I would pick Bolder again. The choice would depend on the offering. I am...

Mar 2019
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Director

Other Observations

Bolder definitely does better than what we could have done in-house, so in that regard, the service...

Mar 2019
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Director

Relationship

Bolder is very responsive. We have monthly phone calls with management and more frequently if...

Mar 2019
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Director

Relationship

We communicate with Bolder fairly often. Communication is key. Bolder knows that the minute we see a...

Mar 2019
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Director

ROI and Cost

From a public relations perspective, Bolder is worth every dime. We still have our complaints, and...

Mar 2019
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Director

Project Results

I am pretty satisfied with Bolder. The age of collections that we send them is unfair. I know the...

Mar 2019
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Director

Other Observations

Out of all the companies we use, Bolder Healthcare Solutions recuperates the least amount of money....

Mar 2019
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Director

Other Observations

Bolder Healthcare Solutions made a change in their leadership structure. It is too soon to tell...

Mar 2019
 Helpful

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Director

Relationship

Overall, Bolder Healthcare Solutions is a group that we are very comfortable with. We would like...

Mar 2019
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Director

Tools and Methodology

Every now and then, I expect that we will get a patient complaint. The work is sometimes tough, and...

Mar 2019
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Director

Tools and Methodology

Bolder Healthcare Solutions definitely has a straightforward service. It doesn’t have to be...

Mar 2019
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Director

Tools and Methodology

Bolder Healthcare Solutions is very solid. No one has had any major issues. They are timely with...

Mar 2019
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Director

Project Results

Bolder Healthcare Solutions compares well to other vendors. One of the things that we have seen...

Mar 2019
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Director

Relationship

Bolder Healthcare Solutions' executives insert themselves where needed. That is really all we can...

Mar 2019
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Director

Sales and Contracting

We were contracted at a certain rate, but as volumes grew, Bolder Healthcare Solutions was willing...

Mar 2019
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Director

Relationship

Bolder Healthcare Solutions has been a good partner. They aren't without their wrinkles or certain...

Mar 2019
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Director

Project Results

We saw an opportunity for some performance improvement, but in the time from when we discovered it...

Mar 2019
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Director

People and Knowledge

One of the biggest benefits of working with Bolder Healthcare Solutions is the fact that they have a...

Mar 2019
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Director

Relationship

Bolder Healthcare Solutions has been really receptive to our questions and what we have had to say....

Mar 2019
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Director

Relationship

When a need pops up unexpectedly, Bolder Healthcare Solutions is definitely one of our first...

Mar 2019
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VP/Other Executive

Future Outlook

I am looking forward to getting all of the tools up and running so that we can identify areas of...

Feb 2019
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VP/Other Executive

Project Results

I have recommended Bolder Healthcare Solutions before because they are a good company. They do a...

Feb 2019
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Manager

Future Outlook

We are getting ready to do some more work with Bolder Healthcare Solutions. Although they aren't...

Feb 2019
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Manager

Project Results

Whenever I look at a vendor, there are always some gaps between what we train them on and what we...

Feb 2019
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Manager

Project Results

Bolder Healthcare Solutions has done some regular edits and other types of work for us. They are...

Feb 2019
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Manager

Win/Loss - Why they were selected (by current clients)

Bolder Healthcare Solutions has done a couple of things for us in the past, and they have been a...

Feb 2019
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Director

People and Knowledge

When we first brought Bolder Healthcare Solutions here, they did an outstanding job on their...

Feb 2019
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Director

Project Results

Bolder Healthcare Solutions is absolutely outstanding to us. They are excellent partners. They are...

Feb 2019
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Director

Project Results

Our challenges have all been addressed quickly and professionally by Bolder Health Solutions. The...

Feb 2019
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Director

Relationship

I have a good working relationship with Bolder Healthcare Solutions, so I deal with multiple...

Feb 2019
 Helpful

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Director

Future Outlook

I would recommend Bolder Healthcare Solutions. They have good staff members and a broad range of...

Feb 2019
 Helpful

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Director

People and Knowledge

Bolder Healthcare Solutions hires good staff members, but we have to train them to work with our...

Feb 2019
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Director

Project Results

Bolder Healthcare Solutions has been very good. Their people have been very responsive. My...

Feb 2019
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Director

Project Results

Bolder Healthcare Solutions did a good job in my opinion, but my boss wanted to look at other...

Feb 2019
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Director

Project Results

Bolder Healthcare Solutions has been very responsive. Just like with our own staff, we give people...

Feb 2019
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