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Lorenzo (Global) (UK Only) Commentary
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Everton Santos
VP of Engagement
KLAS VP of Engagement - Everton Santos
 
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CIO

Loyalty

Lorenzo has worked well for us for the most part. Dedalus will stop supporting it soon, so we are...

Feb 2024
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CIO

Relationship

Our experiences with Dedalus have led us to understand that the vendor was heavily reliant on the...

Nov 2023
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(0)
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CIO

Product

Dedalus is good at upgrades.

Nov 2023
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CIO

Operations

Dedalus could improve training by being more personable, rather than just issuing a set of slides....

Nov 2023
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CIO

Loyalty, Product

There are performance issues in Lorenzo. The vendor lacks the clarity of commitment to finishing. An...

Nov 2023
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CIO

Relationship

We don't have a personable contact with Dedalus, so we don't get dedicated client service delivery...

Nov 2023
||
(0)
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CMIO

Product

There have been some benefits to the product in terms of time efficiency, but the system is dated...

Nov 2023
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(0)
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CMIO

Relationship, Product

The vendor doesn't provide a critical care option, and that means we are on a different system for...

Nov 2023
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CMIO

Loyalty

The vendor’s new offering, ORBIS U, looks exciting. It will be a platinum EPR system and a genuine...

Nov 2023
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CMIO

Relationship

With the acquisition by Dedalus, we haven't seen a huge change in the personnel we work with, but we...

Nov 2023
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(0)
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CMIO

Operations

The implementation of Lorenzo has moved our organization a lot further. If someone were to poll my...

Nov 2023
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(0)
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CMIO

Product

The product’s development timelines have slipped, and some have slipped significantly. Lorenzo...

Nov 2023
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CMIO

Operations

The vendor has a train-the-trainer program and configuration training, but we weren’t provided with...

Nov 2023
||
(0)
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CMIO

Product

The product uses international standards like HL7 and FHIR. It enables us to connect to shared care...

Nov 2023
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