Trusted Access (Mostly MFA)
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Joe VanDeGraaff
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KLAS Research Director - Joe VanDeGraaff
 
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User Commentary

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CISO

Duo's system is easy to use and effective. We have been able to adopt the system very well, and I am...

Jan 2022
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CISO

We have a great relationship with Duo. They play ball with us for what we can afford. I don't feel...

Jan 2022
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CISO

We have had great success in implementing multifactor authentication on all staff-facing portals....

Jan 2022
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CIO

All external access to our network requires dual-factor authentication through Duo, and we route...

Nov 2021
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CIO

I would like to see the vendor offer a more robust solution with other products. For what we the...

Nov 2021
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CIO

The process for standing up SAML authentication was pretty straightforward and timely. I didn't get...

Nov 2021
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Manager

We really don't have any issues with Duo. Our biggest issue is with culture. People don't want to...

Nov 2021
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Manager

Duo is investigating password lists. We would like to get to that. That option isn't available to...

Sep 2021
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Manager

A while ago, I opened a case with Duo's support, and it took them over a week to get back to me with...

Sep 2021
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Manager

Duo does a yearly business review where they have to go through our organization, see how we are...

Sep 2021
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Manager

The biggest outcome that we have seen from this product has been phishing prevention. We were really...

Sep 2021
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Manager

Our providers can get verified through our internal teams, but with Duo's identity verification...

Sep 2021
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Manager

Implementing Duo's SSO cleared up some weird end-user issues that we were having. Their original...

Sep 2021
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Manager

Apart from an EPCS issue that we have been having, Duo is an awesome partner with awesome support,...

Sep 2021
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Manager

We had some interactions with colleges through various consulting opportunities and things like...

Sep 2021
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Manager

Since Duo was acquired by Cisco, Duo has pretty much been left to be their own operating entity....

Sep 2021
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Manager

Duo's documentation is excellent. If we have a question, we can just search for it in our documents....

Sep 2021
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Manager

Duo’s multifactor feature is fantastic. Duo’s SSO is good, but in our instance, it has some...

Sep 2021
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Manager

A customer can't go wrong with Duo as long as the customer knows what their use case is and makes...

Sep 2021
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Manager

For one application we use, not all the users are Trusted Access users. When the users log in, they...

Sep 2021
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Manager

The nice thing about Duo is that their system has an integration with another authentication...

Sep 2021
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Manager

We can do a lot more with trusted devices, and there are a lot more policies. Duo has agents that we...

Sep 2021
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Manager

Around the time that we started with Duo and another vendor, the other vendor didn’t have the...

Sep 2021
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Director

Duo avoids charging us for every little thing. We signed a multi-year contract with them, and they...

Jul 2021
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Director

I would rate Duo highly for delivering new technology. Their solutions are pretty cutting edge.

Jul 2021
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Physician

I haven't had any hiccups with Trusted Access. It works the way that it should. We have a slight...

Jun 2021
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Physician

We had some difficulty implementing the solution at first, but that wasn't the solution's fault. We...

Jun 2021
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CISO

We use Duo for remote access and for VPN connections. So what we have is phone based or mobile...

Jun 2021
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CISO

From what I know, Duo is responsive, but they are not proactive. Duo has a more mature product that...

Jun 2021
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CISO

Up until now, I really wasn’t a heavy user of Duo's software. It works great. When I need a VPN...

Jun 2021
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CIO

Duo is pretty good for the most part, but as they have become more service driven, their pricing has...

Mar 2021
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CIO

I know one of the leaders at Duo. Duo has a really sharp group, and they have built a really good company....

Mar 2021
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CIO

The implementation process is super easy with Duo. They are extremely professional and innovative....

Mar 2021
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(0)
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Manager

Trusted Access has been really easy to use. It has done exactly what Duo said it would. I have only...

Mar 2021
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Manager

We have had a couple of hang-ups with the single sign-on functionality when trying to sign in to...

Mar 2021
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