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Commentary Summary
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User Commentary
CISO
I love Duo's product. It is nice. I have used it for a few years, and it is a rock-solid product. It...
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CISO
We have worked really closely with the Duo team. We have regular calls with the team. The team...
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CISO
We got training from Duo, and it was very easy because of the tip sheets they handed out. The vendor...
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CIO
Duo is part of our long-term plans. Duo does really well, and they don't charge us extra. I am happy...
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Director
In the beginning, we had some configurations that allowed push notifications to be sent to phones,...
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Director
I haven't really seen anything negative that would make me hesitate to recommend Duo.
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Director
Duo is not doing so great in terms of integration, but that is probably on us because we are not...
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CTO
There aren't any problems with the upgrades. However, we do see problems with Duo being purchased by...
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CTO
For what we need to do, the access gateway allows us to integrate all of our cloud apps into our...
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CTO
During the pandemic, the vendor said we could increase the number of licenses we want. The vendor...
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CTO
This product was the best product at the time, and it is probably still the best product. Duo was so...
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CTO
We could have integrated Duo's product just for the push notifications for authentication on the...
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Manager
We use Office 365, and we have a pretty in-depth Duo integration. Basically, every employee has a...
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Manager
The onboarding and ongoing support have been excellent. There were some real challenges to get the...
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Manager
There was a breach, and we had to work quickly to secure our Office 365 environment. So our license...
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Manager
I didn’t make the decision to buy the solution, but we had been on a solution that we weren't happy...
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Manager
There is a flat rate that is something like $3 per license. That is pretty good. In fact, there is...
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Manager
We are very happy with Duo. Their product is fantastic. Our future with Duo is driven toward looking...
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Manager
We have had a very good experience with Duo. Our relationship with the vendor is very strong. They...
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CISO
We have considered consolidating to one vendor. The real driving factor is that another area uses a...
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CISO
People don’t love Trusted Access because it is another thing to do. I let another area use it first,...
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CISO
Support is a gap. Support goes down on the Cisco side. On the Duo side, we used to call up the Duo...
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CISO
The deployment of a product like Trusted Access inflicts a lot of change. Communication is...
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CISO
One of our executives was just learning about cloud systems and subscriptions and asked me why we...
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CISO
After our first group went live with the product, my inbox was empty, and I was confused about that....
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CISO
Duo told us that the way we chose to enroll our users was the method with the most overhead but that...
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CISO
The only issues Duo ever has are the same issues that plague all cloud vendors. Cloud outages affect...
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CISO
The system's ease of use is good, but some people aren't mobile-app people yet.
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CISO
The biggest outcome was the COVID-19 telework experience. We have heard about a lot of organizations...
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CISO
The vendor's technology, interface, and platform are pretty easy to use. The vendor has kept their...
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CISO
There were a couple of things about the product that required us to reach out to the vendor because...
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CISO
Duo's system has been a customer satisfier. I don’t have to have a second app for the medical staff....
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CISO
There is some identity provider work that the vendor can do. But with the amount of talent the...
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CISO
It conveniently made more sense to go with Duo because we have physicians who are using Duo's...
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CISO
The vendor has kept their promises and has listened. They have still kept the small feel of the...
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CISO
There are a couple of things Duo could do better, but the system integrates incredibly well.
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Manager
We mainly use the system for multifactor authentication. We have not had any problems with Duo...
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VP/Other Executive
The biggest things we use the system for today are the multifactor authentication for remote access...
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VP/Other Executive
We went with Duo’s product because of the end-user experience and just how clean the application is....
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VP/Other Executive
When we were looking at the system, we called the vendor and said that we had no idea how many...
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VP/Other Executive
The flexibility to reconcile turned out great. For every email address or user that we onboarded,...
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Manager
The system has largely lived up to what we have expected. Vendors always oversell their product, but...
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CISO
In the last month with this whole pandemic and everybody working at home, we have had to ramp up a...
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CISO
Part of the reason we decided to use Duo was the price, and another part was the features. We liked...
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CISO
Part of what led us to choose Duo was their system’s integration with our other tool sets. We...
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CISO
Our experience with Duo has been somewhere between good and very good. One of the complaints I have...
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CISO
The doctors and nurses who are using Duo’s service to connect in remotely find the system easy to...
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CISO
Duo was acquired by Cisco, and everybody thinks the price is going to double. But I haven’t seen...
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