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ECG Management Consultants Revenue Cycle Optimization Comments
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KLAS Research Director - Ryan Oliver
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Ryan Oliver

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User Commentary

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CFO

The vendor avoided charging us for every little thing. I don't recall ever having an argument with...

Dec 2020
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CFO

The vendor's folks who oversaw each of our projects were very responsive. They were very good and...

Dec 2020
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CFO

The vendor is experienced in industry best practices and proficient in revenue cycle. The people we...

Dec 2020
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CFO

The vendor did their best on our projects. We had to narrow down the number of people that their...

Dec 2020
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Director

With all the politics and pushback organizations have, it is hard to change. For most of the...

Nov 2020
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Director

COVID-19 could have caused delays in our project, but we didn't miss a beat. The meetings became...

Nov 2020
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VP/Other Executive

The vendor has really helped support a lot of the work that I have been driving from a strategic...

Oct 2020
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VP/Other Executive

I wanted to create a better operational discipline for our team. I wanted to make sure that we could...

Oct 2020
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VP/Other Executive

We have seen some results. It would be hard to really quantify and say that things are directly due...

Oct 2020
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VP/Other Executive

The most challenging area is transitioning the work the vendor has done for us on the...

Oct 2020
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VP/Other Executive

The vendor has been very open to requests we have had from a COVID-19 perspective, but our team and...

Oct 2020
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VP/Other Executive

I have seen improved performance. Part of what we hired the vendor to do was help us stand up our...

Oct 2020
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VP/Other Executive

The vendor definitely avoided charging for every little thing. We have a fee structure that is...

Oct 2020
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VP/Other Executive

The firm is in a lot of different areas that are outside of my direct accountability and...

Oct 2020
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VP/Other Executive

For a vendor to be successful, they have to coach, coax, and drive the work. We sometimes have...

Oct 2020
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VP/Other Executive

I really just only deal with the engagement managers. We very rarely work with people at the firm....

Oct 2020
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VP/Other Executive

There are different ways to describe tangible outcomes. One tangible outcome could be bringing in...

Oct 2020
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VP/Other Executive

The vendor does a good job of operating in a space where we need them to operate. They do a good job...

Oct 2020
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VP/Other Executive

Our engagement isn’t like a novel engagement that hasn’t been done before. It is an engagement where...

Oct 2020
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VP/Other Executive

For more long-term engagements, ECG Management Consultants should really focus on providing a more...

Oct 2020
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VP/Other Executive

If we were the firm, we would constantly tell the client what we have set out to accomplish and what...

Oct 2020
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VP/Other Executive

The execution is partly on the vendor and partly on the client. If the client is struggling, the...

Oct 2020
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