XEngine Server For FHIR Commentary
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Subject Expert
Tyson Blauer
Research Director
Commentary Summary
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User Commentary
Loyalty, Product
Edifecs just had a couple of upgrades that I think got them closer to being able to provide support...
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Relationship
Edifecs is a business partner. They are constantly pulling us into conversations with either other...
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Relationship
Edifecs is very reactive to us sending them questions. We have a support team that responds back...
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Loyalty
We have used Edifecs’ product for their EDI engine for a long time. Our administrators were familiar...
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Product
We don't do a lot with XEngine Server for FHIR. We are simply interfacing data and pushing data back...
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Relationship
We have dedicated support. We go through another company for our support, and it is direct. We get...
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Value
We do a lot of work with Edifecs one-on-one, and a lot of things go through us. We get our money’s...
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Relationship
The product is a very extensive solution. Part of that is because the vendor is willing to listen to...
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Product, Value
I am more efficient with Edifecs' system, and it helps me save time and money. The system improves...
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Relationship, Product
One of the great things about Edifecs is that they had foresight on a recent interoperability...
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Operations
During our implementation of the product, we had a hard time with the system's member validation...
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Value
Edifecs didn't nickel-and-dime us when it came to interoperability and some other things. They threw...
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Product
Edifecs has a prior authorization product out there that integrates with EHRs, has a provider user...
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Loyalty
The main selling point for us was that we had an existing relationship with Edifecs. We had a long...
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Relationship
Edifecs is pretty proactive. A lot of times, we wonder whether they are throwing things against the...
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Relationship
XEngine Server For FHIR needs to keep maturing and being able to handle whatever CMS throws us. The...
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Operations
Edifecs has a very good knowledge base on their website, and the training is very self-serve....
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