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User Commentary

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Director

Functionality and Upgrades

The piece that Enli is really nailing is the deep understanding of how integral it is to bring all...

Sep 2020
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Director

Relationship

At this point, the product is part of our plan for the next few years at least. We are definitely...

Sep 2020
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Director

Lessons Learned

Saying what the vendor could do better is tough for me because sometimes things are really more...

Sep 2020
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Director

Future Outlook

I am not sure what to say about whether the vendor is proactive with their service. The tool is kind...

Sep 2020
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Analyst/Coordinator

Service and Support

Enli is very good at getting provider input before they make changes. Providers sign off on clinical...

Sep 2020
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Analyst/Coordinator

Functionality and Upgrades

I don't think that the system's functionality meets all of our needs, but I don't think that is...

Sep 2020
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Analyst/Coordinator

Service and Support

Enli has been pretty good at delivering new technology. When it came to COVID-19, they were pretty...

Sep 2020
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Analyst/Coordinator

Functionality and Upgrades

Enli's central worklists work great. The system is fantastic for tracking patients to make sure they...

Sep 2020
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Manager

Relationship

I seriously love Enli. I love how they treat their customers, the health centers, and me. Enli gives...

Aug 2020
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Manager

Functionality and Upgrades

People can jump on the solution really quickly. I would rate the system's ease of use high.

Aug 2020
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Manager

Interfacing and Integration

Enli does a lot of great things related to interoperability. The system talks to the EMR system, and...

Aug 2020
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Manager

Other Observations & Comments

Some of our data requests are a little difficult. The things that we are asking for really push the...

Aug 2020
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Manager

Service and Support

Enli created their own response to COVID-19, and that was very helpful.

Aug 2020
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Nurse

Lessons Learned

I love everything that the Enli system does. When I am using the worklist, it doesn't update until...

Aug 2020
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Nurse

Relationship

I can't think of any instance where the vendor hasn't kept their promises. Unless we want to spend a...

Aug 2020
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Nurse

ROI / Cost (care and feeding)

Enli doesn't usually charge for every little thing. They usually include enhancements in their...

Aug 2020
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Nurse

Implementation and Training

The vendor's initial training was excellent. When I have needed ongoing training, the vendor has...

Aug 2020
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Nurse

Service and Support

I love Enli. If we were using the product properly through the clinic, that would be fabulous. Our...

Aug 2020
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Nurse

Service and Support

The vendor has provided fantastic service. When I have an issue, I usually call them, and I usually...

Aug 2020
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Nurse

Lessons Learned

The product has a few glitches that we haven't been able to work out. I think most of the issue is...

Aug 2020
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Manager

Functionality and Upgrades

During the COVID-19 crisis, Enli created a patient tracking program that fits into their Central...

Aug 2020
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Manager

Service and Support

Employee tracking has become a big deal during the COVID-19 crisis because patients who are...

Aug 2020
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Manager

Functionality and Upgrades

The tools that we use from Enli give us everything that we expect. The issues we have with Enli are...

Aug 2020
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Manager

Relationship

Enli has a great team. Their staff members are super responsive. If we have questions, Enli's people...

Aug 2020
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Manager

Functionality and Upgrades

It would help a ton to have reports that show either graphs or detailed explanations of what we need...

Jul 2020
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Manager

Service and Support

The vendor has offered support during the COVID-19 crisis, but we just haven’t used it. They came...

Jul 2020
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Manager

Functionality and Upgrades

The dashboard on the product is really great, but we have had issues with the immunization...

Jul 2020
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Manager

Relationship

I would say the vendor does not keep their promises. Every time we have an issue, they say that they...

Jul 2020
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Manager

ROI / Cost (care and feeding)

We recently added another piece of functionality to the system. The vendor added a nice chunk of...

Jul 2020
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Manager

Implementation and Training

The implementation was good, and the upgrades are very good. I am very satisfied. Although I had to...

Jul 2020
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Manager

Technology

The product works but not necessarily as promoted. The product quality is really good, but it...

Jul 2020
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Manager

Service and Support

I can't really say I get phone support from the vendor, but their overall support is really good....

Jul 2020
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Manager

Other Observations & Comments

I don’t know whether I would recommend the vendor to organizations unless they were in the same...

Jul 2020
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Director

Functionality and Upgrades

The product is very user friendly. It is very easy to edit documents when necessary.

May 2020
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Director

Functionality and Upgrades

One con to the product is that we can't remove patients' names when they are deceased or no longer...

May 2020
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VP/Other Executive

ROI / Cost (care and feeding)

Enli has helped us with our quality goals. However, that project has been labor intensive, and we...

May 2020
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Analyst/Coordinator

Functionality and Upgrades

We have been very pleased with Enli. The product itself is relatively lightweight, so it runs...

Apr 2020
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Analyst/Coordinator

Service and Support

Enli actually came to us during the COVID-19 issue and put together a program to help us do...

Apr 2020
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Analyst/Coordinator

Functionality and Upgrades

Enli drives tangible outcomes almost to the point of harassment. That is a joke though; we would...

Apr 2020
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Analyst/Coordinator

Functionality and Upgrades

Enli CareManager is not as all encompassing as some other vendors' solutions are, so we can’t use it...

Apr 2020
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Analyst/Coordinator

Functionality and Upgrades

Enli wasn’t 100% geared toward analytics. The system is almost more protocol driven. It replaces our...

Apr 2020
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Analyst/Coordinator

Functionality and Upgrades

We used to have a spreadsheet where we tracked all of our monthly contracts, our patients, and our...

Apr 2020
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Analyst/Coordinator

Lessons Learned

Enli Central Worklist is a very niche product. It is really good at doing colorectal cancer...

Apr 2020
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Analyst/Coordinator

Functionality and Upgrades

Every once in a while, there are a couple of bugs in the upgrades, but there aren't enough bugs to...

Apr 2020
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Analyst/Coordinator

Functionality and Upgrades

We have been extremely satisfied with the product. It is very easy to use, and once we get rolling,...

Apr 2020
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Director

Service and Support

Enli saved our life period. We decided that we needed some way to track our patients who we...

Apr 2020
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Director

Functionality and Upgrades

The overall product quality is great. Enli doesn’t overpromise; they underpromise. I think that they...

Apr 2020
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Director

Functionality and Upgrades

I do feel that Enli keeps their promises. We hold them to their promises. They don’t nickel-and-dime...

Apr 2020
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Director

Relationship

Enli’s executive leaders are so involved. I really feel like they listen.

Apr 2020
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Manager

Relationship

We have very little contact with Enli. They aren't always great about getting back to us. Part of...

Apr 2020
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Manager

Relationship

Enli isn't really proactive at all. They sold us the product, but they could give us more support,...

Apr 2020
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Manager

Other Observations & Comments

Enli has another product that we have to purchase to be able to directly reach out to people from...

Apr 2020
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Manager

Service and Support

We lost several members of our IT department recently, so Enli is really stepping up and helping us...

Jan 2020
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Manager

Functionality and Upgrades

Parts of the workflow are a little clunky. There are things that the vendor could tweak and improve...

Jan 2020
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Manager

Service and Support

Enli has been a great addition. They are a great company. They are so helpful, and they bend over...

Jan 2020
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Manager

Relationship

I always ask our Enli representative to make the system do things or change things, and the...

Jan 2020
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Manager

Functionality and Upgrades

We love Enli’s system. Every time we are at a conference and people are talking about population...

Jan 2020
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Physician

Functionality and Upgrades

Enli CareManager gives us the data, and without Enli Central Worklist, we wouldn't have a way to...

Jan 2020
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Physician

Future Outlook

We talked with Enli about risk scoring and adjusting risk scores for patients and how Enli could...

Jan 2020
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Physician

Other Observations & Comments

There are some reporting issues and some things that could be easier to use with Enli CareManager....

Jan 2020
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Physician

Functionality and Upgrades

Recently, we have had some meetings where Enli has changed the functionality of their products based...

Jan 2020
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Physician

Functionality and Upgrades

The system allows us to send four chronic diagnoses. But when the claim is received, the first two...

Jan 2020
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Physician

Relationship

We have had a lot of good give-and-take with Enli lately. We are working pretty closely with some of...

Jan 2020
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Nurse

Functionality and Upgrades

We have been using a population health tool with Enli everyday with our patients, and that tool has...

Dec 2019
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Nurse

Service and Support

We have regular conversations with Enli to address bugs or glitches in the system, and we get...

Dec 2019
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Nurse

Functionality and Upgrades

With anything in healthcare and software, one size does not fit all. With Enli, we realized that we...

Dec 2019
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Nurse

Relationship

Enli is great. We love working with them. The fact that Enli is so receptive to feedback and...

Dec 2019
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Manager

Other Observations & Comments

We get emails from Enli about upcoming features and new revisions. I like that, but I wish the...

Nov 2019
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Manager

Relationship

The project manager for Enli is great. I don’t know how that is going to go once the project stops,...

Nov 2019
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Manager

Functionality and Upgrades

I enjoy the system. Enli gives us a lot of direction and confidence in their tools. The tool is...

Nov 2019
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Manager

Other Observations & Comments

We miscommunicated on some things with the system. There were a couple of hiccups, but nothing was...

Nov 2019
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Manager

Relationship

Enli is willing to work with us. They can’t do some things, and they promise to do some other...

Nov 2019
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COO

Functionality and Upgrades

I think the vendor has some user interface cleanup to do. The user interface is getting a little...

Oct 2019
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COO

Functionality and Upgrades

Enli still hasn’t released anything in the maternal and child health area. From a population health...

Oct 2019
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COO

Technology

The system is an on-premises legacy application. The vendor is talking about moving it to the cloud...

Oct 2019
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COO

Service and Support

The support from Enli is one of their strongest points. The vendor is very good at support. Their...

Oct 2019
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COO

Functionality and Upgrades

The problem we have is that the system is really well positioned for value-based contracting, and we...

Oct 2019
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COO

Future Outlook

The product is solid. It probably has a better future than most of the other products I work with.

Oct 2019
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Nurse

ROI / Cost (care and feeding)

We feel nickel-and-dimed by Enli. There are things outside of what we are currently using that we...

Oct 2019
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Nurse

Relationship

We have very good communication with the representatives from Enli. I don't know any of the...

Oct 2019
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Nurse

Functionality and Upgrades

We don't use all of the program's capabilities. We don't really get any data about patients using...

Oct 2019
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Analyst/Coordinator

Functionality and Upgrades

We are debating whether to do away with the piece for the central worklist. Currently, we find that...

Oct 2019
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Analyst/Coordinator

Functionality and Upgrades

If all the system had was the central worklist portion, I don't know whether we would buy Enli...

Oct 2019
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Analyst/Coordinator

Service and Support

Enli's support is top notch. We have the ability to request enhancements. Enli really values our...

Oct 2019
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Analyst/Coordinator

Service and Support

We have had nothing but good responses from Enli. They have always been very helpful, and they are...

Sep 2019