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User Commentary

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CMIO

Functionality and Upgrades

Enli was supposed to be working on a reporting tool for us, and we still do not have anything. I...

Dec 2020
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CMIO

Future Outlook

We decided to use another platform for population health management, and we are just starting to put...

Dec 2020
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CMIO

Service and Support

Enli reached out to us during the early stages of the pandemic. They made Central Worklist free for...

Dec 2020
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CMIO

Relationship

Enli is a true partner, but over the last year, I haven’t heard much from them. So they are becoming...

Dec 2020
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COO

ROI / Cost (care and feeding)

The ability to design the program around the outcomes is great. People are trying to do good things....

Dec 2020
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COO

Functionality and Upgrades

This product is for our COVID-19 tracking. I didn't expect the vendor to come out with a COVID-19...

Dec 2020
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COO

Relationship

Enli called us and said they had a COVID-19 solution and asked if we needed it. They reached out...

Dec 2020
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COO

Interfacing and Integration

The product is 100% supporting our integration goals. I can’t get the same integration with other...

Dec 2020
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COO

Functionality and Upgrades

I haven’t upgraded Enli CareManager, so the registry is working great, but we haven’t upgraded the...

Dec 2020
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COO

Functionality and Upgrades

I was really worried about the ease of use because the people in our housing don’t use software. The...

Dec 2020
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COO

Functionality and Upgrades

I want to be able to get out data in a more fluid fashion. I need very specific reporting from the...

Dec 2020
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COO

Service and Support

We haven’t needed support, and that says something. We don’t get put in a queue; we get a person. I...

Dec 2020
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COO

Implementation and Training

The quality of the training definitely gets a high score. We don’t have that with any other vendor....

Dec 2020
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COO

Functionality and Upgrades

I was a little worried when Enli struck out with COVID-19 that that would be a little far afield of...

Dec 2020
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Analyst/Coordinator

Functionality and Upgrades

I am very likely to recommend the product to others. We would ask what other people's organizational...

Nov 2020
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Analyst/Coordinator

Functionality and Upgrades

The system is so easy for us to use. Things are right at our fingertips. Before, we used a product...

Nov 2020
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Analyst/Coordinator

Functionality and Upgrades

There are a few things that could make the product better that I have spoken to the vendor about....

Nov 2020
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Analyst/Coordinator

Functionality and Upgrades

Enli CareManager is doing great. We don’t have any trouble with it. Enli has helped us be more...

Nov 2020
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Analyst/Coordinator

Service and Support

Enli's support members get back to us very quickly, and they usually come up with a solution to our...

Nov 2020
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Analyst/Coordinator

Relationship

Enli's executives have come to our practice before, and they were always involved in the calls if we...

Nov 2020
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Analyst/Coordinator

ROI / Cost (care and feeding)

Everything we do with demos impacts our decision-making process. Our outcomes are improved because...

Nov 2020
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Manager

Interfacing and Integration

We have integration between our EMR and Enli CareManager. That ends up pulling the information from...

Nov 2020
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Manager

Relationship

Enli keeps their promises, but there is some work to be done. However, I don’t know whether that is...

Nov 2020
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Manager

Functionality and Upgrades

I would tell others that the system greatly enhanced our data collection systems here at the clinic....

Nov 2020
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VP/Other Executive

Implementation and Training

Enli assigned us a designated support representative. When we decide to upgrade, we go through the...

Nov 2020
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VP/Other Executive

Relationship

I would say that this solution works the way it is promoted to. I would tell a peer that Enli...

Nov 2020
(0)
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VP/Other Executive

Service and Support

Enli will reach out to us about upgrades before we even ask for them. It is great that we have a...

Nov 2020
(0)
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Manager

Functionality and Upgrades

The system has been working great. Over time, we have used it a lot more, and with that increased...

Nov 2020
(0)
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Director

Relationship

No new technology has been introduced lately. When I started the journey of trying to select a...

Nov 2020
(0)
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Director

Relationship

Enli's executives are great. I am regularly on calls with them. Whenever they have a new product or...

Nov 2020
(0)
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Director

Functionality and Upgrades

Enli's system helps us drive outcomes because it gets patients to provide the interventions we need...

Nov 2020
(0)
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Director

Functionality and Upgrades

One thing that has been helpful is having BI tools in the Enli product. I can look and see how many...

Nov 2020
(0)
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Manager

Other Observations & Comments

We use Enli primarily for care management and for the largest diseases as well. We are doing some...

Nov 2020
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Manager

Functionality and Upgrades

There is always room for improvement. Enli CareManager does a heck of a job, and for most things,...

Nov 2020
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Manager

Service and Support

Enli is one of the few vendors that actually take customer feedback. They are engaged, they listen,...

Nov 2020
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Physician

Interfacing and Integration

Enli's product works very well and as promoted. It is key to our interoperability. We wouldn't be...

Nov 2020
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Physician

Service and Support

We get good support from Enli. They are easy to get ahold of. If we have questions, they answer...

Nov 2020
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Director

Functionality and Upgrades

The thing that sets Enli apart is their curated clinical logic. That is the one thing that nobody...

Nov 2020
(0)
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Director

ROI / Cost (care and feeding)

The vendor does not nickel-and-dime. They offered things during the COVID-19 crisis at no cost.

Nov 2020
(0)
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Director

Service and Support

Our project manager keeps everybody on task. Recently, we have been working together to identify...

Nov 2020
(0)
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Director

Functionality and Upgrades

Enli CareManager’s functionality is really just a reflection of our own data that we provide to the...

Nov 2020
(0)
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Director

Implementation and Training

The solution is very easy to use. The beauty of Enli is that they will teach us how to build filters...

Nov 2020
(0)
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Director

Service and Support

The vendor proactively reaches out to me. We are behind in our upgrades, and the vendor is...

Nov 2020
(0)
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Director

Relationship

The vendor is very patient. As an end user, I don’t really speak the IT language. The vendor is very...

Nov 2020
(0)
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Director

Service and Support

Enli has made it possible for us to do more work than our own organization. Early on in the...

Nov 2020
(0)
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Director

Implementation and Training

Our contact who is responsible for implementations and building is very responsive. If we suggest a...

Nov 2020
(0)
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Director

Service and Support

We had some issues, but we have sorted through what our next approach needs to be. Enli has...

Nov 2020
(0)
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Physician

Functionality and Upgrades

Enli's product is really simple to use. It is faster and more intuitive than other things.

Nov 2020
(0)
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Director

Functionality and Upgrades

I would like the vendor to implement user-acceptance testing. Things have improved quite a bit with...

Nov 2020
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Manager

Functionality and Upgrades

We are doing okay with Enli CareManager. I like the product, and it is very helpful, nice, and easy...

Nov 2020
(0)
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Manager

Functionality and Upgrades

Enli CareManager is part of our long-term plans. In fact, we are upgrading soon, and Enli's upgrades...

Nov 2020
(0)
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Manager

Functionality and Upgrades

I am not mapping everything that could be mapped, but that is my problem and not Enli's. It would be...

Nov 2020
(0)
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Manager

Service and Support

The support from Enli is very good. They work hard, and they are easy to work with. Enli is really...

Nov 2020
(0)
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Director

Relationship

Enli is consistent. I have remained engaged with Enli since my last discussion with KLAS. If I need...

Nov 2020
(0)
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Director

ROI / Cost (care and feeding)

Enli CareManager drives tangible outcomes. We have definitely received our money's worth. The system...

Nov 2020
(0)
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Director

Interfacing and Integration

It would be nice if we were able to customize a couple of things with Enli. The only reason I...

Nov 2020
(0)
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Director

Future Outlook

Enli CareManager meets our functionality needs. Overall, I am very satisfied with this system. I...

Nov 2020
(0)
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COO

Functionality and Upgrades

We work closely with Enli. Honestly, the vendor's people are a really great group. I really...

Nov 2020
(0)
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COO

Service and Support

During the COVID-19 pandemic, Enli reached out to us before we reached out to them. They told us...

Nov 2020
(0)
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COO

Interfacing and Integration

This solution has integrated well. The only issue I can see is that when we send information to our...

Nov 2020
(0)
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COO

Future Outlook

Our experience with Enli is improving. Now, we are better at training. We have a better...

Nov 2020
(0)
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COO

Relationship

Enli is really good at having specific goals and objectives that they are working with us to meet....

Nov 2020
(0)
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COO

Interfacing and Integration

This solution helps to make our workflows simple and seamless. Many places have to track things in...

Nov 2020
(0)
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COO

Future Outlook

Our CMIO thought we had too many add-ons and wanted to get rid of Enli CareManager. Our CMIO felt...

Oct 2020
(0)
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COO

Functionality and Upgrades

The reporting is higher overall because we are not using the newest version. There is too much going...

Oct 2020
(0)
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COO

Functionality and Upgrades

We just had to upgrade because of the changes. We have now upgraded all of the forms except for one,...

Oct 2020
(0)
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COO

Service and Support

Enli has a quality group of people and a quality organization. I really like how they treat people....

Oct 2020
(0)
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COO

Service and Support

Enli has offered us a couple of their products for free that we would normally have to pay for, such...

Oct 2020
(0)
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Director

Functionality and Upgrades

The piece that Enli is really nailing is the deep understanding of how integral it is to bring all...

Sep 2020
(0)
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Director

Relationship

At this point, the product is part of our plan for the next few years at least. We are definitely...

Sep 2020
(0)
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Director

Lessons Learned

Saying what the vendor could do better is tough for me because sometimes things are really more...

Sep 2020
(0)
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Director

Future Outlook

I am not sure what to say about whether the vendor is proactive with their service. The tool is kind...

Sep 2020
(0)
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Analyst/Coordinator

Service and Support

Enli is very good at getting provider input before they make changes. Providers sign off on clinical...

Sep 2020
(0)
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Analyst/Coordinator

Functionality and Upgrades

I don't think that the system's functionality meets all of our needs, but I don't think that is...

Sep 2020
(0)
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Analyst/Coordinator

Service and Support

Enli has been pretty good at delivering new technology. When it came to COVID-19, they were pretty...

Sep 2020
(0)
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Analyst/Coordinator

Functionality and Upgrades

Enli's central worklists work great. The system is fantastic for tracking patients to make sure they...

Sep 2020
(0)
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Manager

Relationship

I seriously love Enli. I love how they treat their customers, the health centers, and me. Enli gives...

Aug 2020
(0)
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Manager

Functionality and Upgrades

People can jump on the solution really quickly. I would rate the system's ease of use high.

Aug 2020
(0)
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Manager

Interfacing and Integration

Enli does a lot of great things related to interoperability. The system talks to the EMR system, and...

Aug 2020
(0)
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Manager

Other Observations & Comments

Some of our data requests are a little difficult. The things that we are asking for really push the...

Aug 2020
(0)
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Manager

Service and Support

Enli created their own response to COVID-19, and that was very helpful.

Aug 2020
(0)
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Nurse

Lessons Learned

I love everything that the Enli system does. When I am using the worklist, it doesn't update until...

Aug 2020
(0)
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Nurse

Relationship

I can't think of any instance where the vendor hasn't kept their promises. Unless we want to spend a...

Aug 2020
(0)
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Nurse

ROI / Cost (care and feeding)

Enli doesn't usually charge for every little thing. They usually include enhancements in their...

Aug 2020
(0)
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Nurse

Implementation and Training

The vendor's initial training was excellent. When I have needed ongoing training, the vendor has...

Aug 2020
(0)
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Nurse

Service and Support

I love Enli. If we were using the product properly through the clinic, that would be fabulous. Our...

Aug 2020
(0)
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Nurse

Service and Support

The vendor has provided fantastic service. When I have an issue, I usually call them, and I usually...

Aug 2020
(0)
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Nurse

Lessons Learned

The product has a few glitches that we haven't been able to work out. I think most of the issue is...

Aug 2020
(0)
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Manager

Functionality and Upgrades

During the COVID-19 crisis, Enli created a patient tracking program that fits into their Central...

Aug 2020
(0)
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Manager

Service and Support

Employee tracking has become a big deal during the COVID-19 crisis because patients who are...

Aug 2020
(0)
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Manager

Functionality and Upgrades

The tools that we use from Enli give us everything that we expect. The issues we have with Enli are...

Aug 2020
(0)
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Manager

Relationship

Enli has a great team. Their staff members are super responsive. If we have questions, Enli's people...

Aug 2020
(0)
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Manager

Functionality and Upgrades

It would help a ton to have reports that show either graphs or detailed explanations of what we need...

Jul 2020
(0)
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Manager

Service and Support

The vendor has offered support during the COVID-19 crisis, but we just haven’t used it. They came...

Jul 2020
(0)
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Manager

Functionality and Upgrades

The dashboard on the product is really great, but we have had issues with the immunization...

Jul 2020
(0)
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Manager

Relationship

I would say the vendor does not keep their promises. Every time we have an issue, they say that they...

Jul 2020
(0)
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Manager

ROI / Cost (care and feeding)

We recently added another piece of functionality to the system. The vendor added a nice chunk of...

Jul 2020
(0)
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Manager

Implementation and Training

The implementation was good, and the upgrades are very good. I am very satisfied. Although I had to...

Jul 2020
(0)
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Manager

Technology

The product works but not necessarily as promoted. The product quality is really good, but it...

Jul 2020
(0)
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Manager

Service and Support

I can't really say I get phone support from the vendor, but their overall support is really good....

Jul 2020
(0)
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Manager

Other Observations & Comments

I don’t know whether I would recommend the vendor to organizations unless they were in the same...

Jul 2020
(0)
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Director

Functionality and Upgrades

The product is very user friendly. It is very easy to edit documents when necessary.

May 2020
(0)
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Director

Functionality and Upgrades

One con to the product is that we can't remove patients' names when they are deceased or no longer...

May 2020
(0)
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VP/Other Executive

ROI / Cost (care and feeding)

Enli has helped us with our quality goals. However, that project has been labor intensive, and we...

May 2020
(0)
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Analyst/Coordinator

Functionality and Upgrades

We have been very pleased with Enli. The product itself is relatively lightweight, so it runs...

Apr 2020
(0)
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Analyst/Coordinator

Service and Support

Enli actually came to us during the COVID-19 issue and put together a program to help us do...

Apr 2020
(0)
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Analyst/Coordinator

Functionality and Upgrades

Enli drives tangible outcomes almost to the point of harassment. That is a joke though; we would...

Apr 2020
(0)
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Analyst/Coordinator

Functionality and Upgrades

Enli CareManager is not as all encompassing as some other vendors' solutions are, so we can’t use it...

Apr 2020
(0)
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Analyst/Coordinator

Functionality and Upgrades

Enli wasn’t 100% geared toward analytics. The system is almost more protocol driven. It replaces our...

Apr 2020
(0)
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Analyst/Coordinator

Functionality and Upgrades

We used to have a spreadsheet where we tracked all of our monthly contracts, our patients, and our...

Apr 2020
(0)
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Analyst/Coordinator

Lessons Learned

Enli Central Worklist is a very niche product. It is really good at doing colorectal cancer...

Apr 2020
(0)
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Analyst/Coordinator

Functionality and Upgrades

Every once in a while, there are a couple of bugs in the upgrades, but there aren't enough bugs to...

Apr 2020
(0)
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Analyst/Coordinator

Functionality and Upgrades

We have been extremely satisfied with the product. It is very easy to use, and once we get rolling,...

Apr 2020
(0)
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Director

Service and Support

Enli saved our life period. We decided that we needed some way to track our patients who we...

Apr 2020
(0)
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Director

Functionality and Upgrades

The overall product quality is great. Enli doesn’t overpromise; they underpromise. I think that they...

Apr 2020
(0)
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Director

Functionality and Upgrades

I do feel that Enli keeps their promises. We hold them to their promises. They don’t nickel-and-dime...

Apr 2020
(0)
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Director

Relationship

Enli’s executive leaders are so involved. I really feel like they listen.

Apr 2020
(0)
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Manager

Relationship

We have very little contact with Enli. They aren't always great about getting back to us. Part of...

Apr 2020
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Manager

Relationship

Enli isn't really proactive at all. They sold us the product, but they could give us more support,...

Apr 2020
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Manager

Other Observations & Comments

Enli has another product that we have to purchase to be able to directly reach out to people from...

Apr 2020
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