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Enli Value Navigator Comments
Filtered view: All
Subject Expert
Commentary Summary
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User Commentary
CMIO
Functionality and Upgrades
Enli was supposed to be working on a reporting tool for us, and we still do not have anything. I...
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CMIO
Future Outlook
We decided to use another platform for population health management, and we are just starting to put...
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CMIO
Service and Support
Enli reached out to us during the early stages of the pandemic. They made Central Worklist free for...
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CMIO
Relationship
Enli is a true partner, but over the last year, I haven’t heard much from them. So they are becoming...
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COO
ROI / Cost (care and feeding)
The ability to design the program around the outcomes is great. People are trying to do good things....
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COO
Functionality and Upgrades
This product is for our COVID-19 tracking. I didn't expect the vendor to come out with a COVID-19...
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COO
Relationship
Enli called us and said they had a COVID-19 solution and asked if we needed it. They reached out...
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COO
Interfacing and Integration
The product is 100% supporting our integration goals. I can’t get the same integration with other...
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COO
Functionality and Upgrades
I haven’t upgraded Enli CareManager, so the registry is working great, but we haven’t upgraded the...
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COO
Functionality and Upgrades
I was really worried about the ease of use because the people in our housing don’t use software. The...
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COO
Functionality and Upgrades
I want to be able to get out data in a more fluid fashion. I need very specific reporting from the...
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COO
Service and Support
We haven’t needed support, and that says something. We don’t get put in a queue; we get a person. I...
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COO
Implementation and Training
The quality of the training definitely gets a high score. We don’t have that with any other vendor....
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COO
Functionality and Upgrades
I was a little worried when Enli struck out with COVID-19 that that would be a little far afield of...
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Analyst/Coordinator
Functionality and Upgrades
I am very likely to recommend the product to others. We would ask what other people's organizational...
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Analyst/Coordinator
Functionality and Upgrades
The system is so easy for us to use. Things are right at our fingertips. Before, we used a product...
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Analyst/Coordinator
Functionality and Upgrades
There are a few things that could make the product better that I have spoken to the vendor about....
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Analyst/Coordinator
Functionality and Upgrades
Enli CareManager is doing great. We don’t have any trouble with it. Enli has helped us be more...
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Analyst/Coordinator
Service and Support
Enli's support members get back to us very quickly, and they usually come up with a solution to our...
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Analyst/Coordinator
Relationship
Enli's executives have come to our practice before, and they were always involved in the calls if we...
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Analyst/Coordinator
ROI / Cost (care and feeding)
Everything we do with demos impacts our decision-making process. Our outcomes are improved because...
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Manager
Interfacing and Integration
We have integration between our EMR and Enli CareManager. That ends up pulling the information from...
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Manager
Relationship
Enli keeps their promises, but there is some work to be done. However, I don’t know whether that is...
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Manager
Functionality and Upgrades
I would tell others that the system greatly enhanced our data collection systems here at the clinic....
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VP/Other Executive
Implementation and Training
Enli assigned us a designated support representative. When we decide to upgrade, we go through the...
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VP/Other Executive
Relationship
I would say that this solution works the way it is promoted to. I would tell a peer that Enli...
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VP/Other Executive
Service and Support
Enli will reach out to us about upgrades before we even ask for them. It is great that we have a...
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Manager
Functionality and Upgrades
The system has been working great. Over time, we have used it a lot more, and with that increased...
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Director
Relationship
No new technology has been introduced lately. When I started the journey of trying to select a...
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Director
Relationship
Enli's executives are great. I am regularly on calls with them. Whenever they have a new product or...
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Director
Functionality and Upgrades
Enli's system helps us drive outcomes because it gets patients to provide the interventions we need...
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Director
Functionality and Upgrades
One thing that has been helpful is having BI tools in the Enli product. I can look and see how many...
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Manager
Other Observations & Comments
We use Enli primarily for care management and for the largest diseases as well. We are doing some...
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Manager
Functionality and Upgrades
There is always room for improvement. Enli CareManager does a heck of a job, and for most things,...
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Manager
Service and Support
Enli is one of the few vendors that actually take customer feedback. They are engaged, they listen,...
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Physician
Interfacing and Integration
Enli's product works very well and as promoted. It is key to our interoperability. We wouldn't be...
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Physician
Service and Support
We get good support from Enli. They are easy to get ahold of. If we have questions, they answer...
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Director
Functionality and Upgrades
The thing that sets Enli apart is their curated clinical logic. That is the one thing that nobody...
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Director
ROI / Cost (care and feeding)
The vendor does not nickel-and-dime. They offered things during the COVID-19 crisis at no cost.
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Director
Service and Support
Our project manager keeps everybody on task. Recently, we have been working together to identify...
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Director
Functionality and Upgrades
Enli CareManager’s functionality is really just a reflection of our own data that we provide to the...
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Director
Implementation and Training
The solution is very easy to use. The beauty of Enli is that they will teach us how to build filters...
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Director
Service and Support
The vendor proactively reaches out to me. We are behind in our upgrades, and the vendor is...
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Director
Relationship
The vendor is very patient. As an end user, I don’t really speak the IT language. The vendor is very...
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Director
Service and Support
Enli has made it possible for us to do more work than our own organization. Early on in the...
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Director
Implementation and Training
Our contact who is responsible for implementations and building is very responsive. If we suggest a...
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Director
Service and Support
We had some issues, but we have sorted through what our next approach needs to be. Enli has...
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Physician
Functionality and Upgrades
Enli's product is really simple to use. It is faster and more intuitive than other things.
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Director
Functionality and Upgrades
I would like the vendor to implement user-acceptance testing. Things have improved quite a bit with...
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Manager
Functionality and Upgrades
We are doing okay with Enli CareManager. I like the product, and it is very helpful, nice, and easy...
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Manager
Functionality and Upgrades
Enli CareManager is part of our long-term plans. In fact, we are upgrading soon, and Enli's upgrades...
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Manager
Functionality and Upgrades
I am not mapping everything that could be mapped, but that is my problem and not Enli's. It would be...
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Manager
Service and Support
The support from Enli is very good. They work hard, and they are easy to work with. Enli is really...
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Director
Relationship
Enli is consistent. I have remained engaged with Enli since my last discussion with KLAS. If I need...
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Director
ROI / Cost (care and feeding)
Enli CareManager drives tangible outcomes. We have definitely received our money's worth. The system...
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Director
Interfacing and Integration
It would be nice if we were able to customize a couple of things with Enli. The only reason I...
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Director
Future Outlook
Enli CareManager meets our functionality needs. Overall, I am very satisfied with this system. I...
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COO
Functionality and Upgrades
We work closely with Enli. Honestly, the vendor's people are a really great group. I really...
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COO
Service and Support
During the COVID-19 pandemic, Enli reached out to us before we reached out to them. They told us...
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COO
Interfacing and Integration
This solution has integrated well. The only issue I can see is that when we send information to our...
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COO
Future Outlook
Our experience with Enli is improving. Now, we are better at training. We have a better...
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COO
Relationship
Enli is really good at having specific goals and objectives that they are working with us to meet....
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COO
Interfacing and Integration
This solution helps to make our workflows simple and seamless. Many places have to track things in...
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COO
Future Outlook
Our CMIO thought we had too many add-ons and wanted to get rid of Enli CareManager. Our CMIO felt...
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COO
Functionality and Upgrades
The reporting is higher overall because we are not using the newest version. There is too much going...
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COO
Functionality and Upgrades
We just had to upgrade because of the changes. We have now upgraded all of the forms except for one,...
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COO
Service and Support
Enli has a quality group of people and a quality organization. I really like how they treat people....
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COO
Service and Support
Enli has offered us a couple of their products for free that we would normally have to pay for, such...
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Director
Functionality and Upgrades
The piece that Enli is really nailing is the deep understanding of how integral it is to bring all...
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Director
Relationship
At this point, the product is part of our plan for the next few years at least. We are definitely...
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Director
Lessons Learned
Saying what the vendor could do better is tough for me because sometimes things are really more...
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Director
Future Outlook
I am not sure what to say about whether the vendor is proactive with their service. The tool is kind...
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Analyst/Coordinator
Service and Support
Enli is very good at getting provider input before they make changes. Providers sign off on clinical...
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Analyst/Coordinator
Functionality and Upgrades
I don't think that the system's functionality meets all of our needs, but I don't think that is...
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Analyst/Coordinator
Service and Support
Enli has been pretty good at delivering new technology. When it came to COVID-19, they were pretty...
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Analyst/Coordinator
Functionality and Upgrades
Enli's central worklists work great. The system is fantastic for tracking patients to make sure they...
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Manager
Relationship
I seriously love Enli. I love how they treat their customers, the health centers, and me. Enli gives...
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Manager
Functionality and Upgrades
People can jump on the solution really quickly. I would rate the system's ease of use high.
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Manager
Interfacing and Integration
Enli does a lot of great things related to interoperability. The system talks to the EMR system, and...
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Manager
Other Observations & Comments
Some of our data requests are a little difficult. The things that we are asking for really push the...
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Manager
Service and Support
Enli created their own response to COVID-19, and that was very helpful.
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Nurse
Lessons Learned
I love everything that the Enli system does. When I am using the worklist, it doesn't update until...
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Nurse
Relationship
I can't think of any instance where the vendor hasn't kept their promises. Unless we want to spend a...
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Nurse
ROI / Cost (care and feeding)
Enli doesn't usually charge for every little thing. They usually include enhancements in their...
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Nurse
Implementation and Training
The vendor's initial training was excellent. When I have needed ongoing training, the vendor has...
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Nurse
Service and Support
I love Enli. If we were using the product properly through the clinic, that would be fabulous. Our...
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Nurse
Service and Support
The vendor has provided fantastic service. When I have an issue, I usually call them, and I usually...
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Nurse
Lessons Learned
The product has a few glitches that we haven't been able to work out. I think most of the issue is...
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Manager
Functionality and Upgrades
During the COVID-19 crisis, Enli created a patient tracking program that fits into their Central...
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Manager
Service and Support
Employee tracking has become a big deal during the COVID-19 crisis because patients who are...
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Manager
Functionality and Upgrades
The tools that we use from Enli give us everything that we expect. The issues we have with Enli are...
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Manager
Relationship
Enli has a great team. Their staff members are super responsive. If we have questions, Enli's people...
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Manager
Functionality and Upgrades
It would help a ton to have reports that show either graphs or detailed explanations of what we need...
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Manager
Service and Support
The vendor has offered support during the COVID-19 crisis, but we just haven’t used it. They came...
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Manager
Functionality and Upgrades
The dashboard on the product is really great, but we have had issues with the immunization...
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Manager
Relationship
I would say the vendor does not keep their promises. Every time we have an issue, they say that they...
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Manager
ROI / Cost (care and feeding)
We recently added another piece of functionality to the system. The vendor added a nice chunk of...
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Manager
Implementation and Training
The implementation was good, and the upgrades are very good. I am very satisfied. Although I had to...
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Manager
Technology
The product works but not necessarily as promoted. The product quality is really good, but it...
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Manager
Service and Support
I can't really say I get phone support from the vendor, but their overall support is really good....
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Manager
Other Observations & Comments
I don’t know whether I would recommend the vendor to organizations unless they were in the same...
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Director
Functionality and Upgrades
The product is very user friendly. It is very easy to edit documents when necessary.
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Director
Functionality and Upgrades
One con to the product is that we can't remove patients' names when they are deceased or no longer...
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VP/Other Executive
ROI / Cost (care and feeding)
Enli has helped us with our quality goals. However, that project has been labor intensive, and we...
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Analyst/Coordinator
Functionality and Upgrades
We have been very pleased with Enli. The product itself is relatively lightweight, so it runs...
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Analyst/Coordinator
Service and Support
Enli actually came to us during the COVID-19 issue and put together a program to help us do...
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Analyst/Coordinator
Functionality and Upgrades
Enli drives tangible outcomes almost to the point of harassment. That is a joke though; we would...
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Analyst/Coordinator
Functionality and Upgrades
Enli CareManager is not as all encompassing as some other vendors' solutions are, so we can’t use it...
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Analyst/Coordinator
Functionality and Upgrades
Enli wasn’t 100% geared toward analytics. The system is almost more protocol driven. It replaces our...
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Analyst/Coordinator
Functionality and Upgrades
We used to have a spreadsheet where we tracked all of our monthly contracts, our patients, and our...
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Analyst/Coordinator
Lessons Learned
Enli Central Worklist is a very niche product. It is really good at doing colorectal cancer...
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Analyst/Coordinator
Functionality and Upgrades
Every once in a while, there are a couple of bugs in the upgrades, but there aren't enough bugs to...
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Analyst/Coordinator
Functionality and Upgrades
We have been extremely satisfied with the product. It is very easy to use, and once we get rolling,...
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Director
Service and Support
Enli saved our life period. We decided that we needed some way to track our patients who we...
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Director
Functionality and Upgrades
The overall product quality is great. Enli doesn’t overpromise; they underpromise. I think that they...
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Director
Functionality and Upgrades
I do feel that Enli keeps their promises. We hold them to their promises. They don’t nickel-and-dime...
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Director
Relationship
Enli’s executive leaders are so involved. I really feel like they listen.
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Manager
Relationship
We have very little contact with Enli. They aren't always great about getting back to us. Part of...
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Manager
Relationship
Enli isn't really proactive at all. They sold us the product, but they could give us more support,...
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Manager
Other Observations & Comments
Enli has another product that we have to purchase to be able to directly reach out to people from...
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