Epic Application Hosting Commentary
Filtered view: All

Subject Expert
Daniel Zeitner
Research Director
KLAS Research Director - Daniel Zeitner
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
CIO

Relationship

Epic's service is very reliable. They manage it well, and they communicate well. They do what they...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

Epic’s prices are insane, and they make it really difficult to work with other firms. They need to...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship, Value

I would tell someone looking at application hosting that if they don't have to go with Epic, then...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Loyalty

When we first went with Epic, they didn’t have competition. But now they have competition, and we...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty

We have no intention of not renewing our contract with Epic. There is no way. We don't have the...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

Epic does a really good job. They are very project management oriented. They don't drop the ball....

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

In terms of what I would change if I could, I wish we could always have people who have been doing...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Value

Epic didn't raise our rates that much. They are increasing rates slowly, and that is a nice sentiment....

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Loyalty, Relationship, Value

Epic is doing the application hosting, and I don't think we will ever take that in-house. That is...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

Epic is very strategic with us and everything that we do. Epic has been a great partner. They ask...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship, Value

Epic was having an issue, and instead of just beating their heads and trying to figure things out,...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

When we were handing hosting responsibilities to Epic, Epic told us what they were and weren't...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

Epic's teams that we work with have a pretty broad ability to make decisions. It is not very often...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Loyalty, Services

This is not a big deal, and I think it will happen over time, but it would be nice to see their UGMs...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship, Value

Epic's services are a little on the pricey side, but they are obviously valuable. I think everything...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

With Epic, we truly have a partnership. The firm doesn't just tell us what they are doing and what...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

The Epic people from the application hosting team are incredibly sharp. Their level of expertise and...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

We get regular reports from Epic about how all the hosting is going, and each report is very...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Services

Epic has never fallen short of our expectations. The system has had 100% uptime the entire time we...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Value

I know that Epic is the most expensive option for application hosting out there. It is really a case...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Epic is one or two steps ahead of us. If there is a potential problem, the firm will let us know...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF



​