EpicCare Inpatient EHR Commentary
Filtered view: (Central)
Subject Expert
Tyson Blauer
Insights Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Product
Epic’s update and release process has gotten a lot better. We used to do just one upgrade a year,...
Login or Create an Account to see details.
Relationship
Epic is great at providing support. My support people are amazing. We have a great connection with...
Login or Create an Account to see details.
Operations
I feel like I'm never really fully trained on Epic's solutions just because things change so...
Login or Create an Account to see details.
Product
I don't think EpicCare Inpatient EHR’s level of ease of use is only Epic's fault. It is our fault...
Login or Create an Account to see details.
Loyalty, Product
Epic is very nimble and quick. Before, when we wanted to send text messages to patients, we had to...
Login or Create an Account to see details.
Loyalty, Product
EpicCare Inpatient EHR is highly configurable, and we spend a lot of time making things work how we...
Login or Create an Account to see details.
Operations, Product
Epic puts a lot of effort into ease of use for end users. One of the examples of that is that they...
Login or Create an Account to see details.
Relationship
Epic has something called the Epic App Orchard, and in it, we can find arrangements with third-party...
Login or Create an Account to see details.
Relationship
Epic maintains a lot of contact with their user base, and their developers are from the healthcare...
Login or Create an Account to see details.
Product
From a clinician perspective, there should be an EHR writ large in Epic. One example is with a PHR....
Login or Create an Account to see details.
Operations, Product
It has been a while since I have had any major service or upgrade with Epic, but the upgrades aren't...
Login or Create an Account to see details.
Loyalty
We are getting from the solution what we are willing to pay for and use, but there is functionality...
Login or Create an Account to see details.
Relationship
Epic is very good. I have worked with them a lot in the past, and I have talked about stuff with...
Login or Create an Account to see details.
Product
EpicCare Inpatient EHR can integrate documents well, but the vendor has more challenges with data,...
Login or Create an Account to see details.
Loyalty, Product
One thing that clinicians really want is information pushed to them. That does not require...
Login or Create an Account to see details.
Operations, Product
I would tell a peer or friend to go with a foundation build of Epic's system and not to try to make...
Login or Create an Account to see details.
Relationship
We get a new technical solutions engineer (TS) every once in a while, and it is hard to train the...
Login or Create an Account to see details.
Relationship
Epic has had some turnover in their technical services (TS) team, so we have gotten some newer...
Login or Create an Account to see details.
Product
I would buy EpicCare Inpatient EHR again; I don’t see anything else being up to the same standard....
Login or Create an Account to see details.
Relationship
Across the board, most customer support people from Epic are great. With any Sherlock request I put...
Login or Create an Account to see details.
Culture, Relationship, Operations
Epic tends to overestimate how quickly they can do things. We recently added some more solutions...
Login or Create an Account to see details.
Product
We switched to a weeknight for Epic upgrades because when we did upgrades on the weekend, we had to...
Login or Create an Account to see details.
Operations, Value
I regularly attend some of Epic’s upgrade overviews, development previews, and stuff like that. The...
Login or Create an Account to see details.
Relationship, Operations, Product
There have been a couple of random times when Epic has said that they can do things, but then they...
Login or Create an Account to see details.
Relationship, Product
Since Hyperdrive went in, EpicCare Inpatient EHR has been a lot faster. However, we saw an abundance...
Login or Create an Account to see details.
Relationship, Value
Epic is a good partner to work with. They are necessarily complex. Epic’s blanket fee is...
Login or Create an Account to see details.
Product
Epic is just better. Once an organization gets acclimated to Epic's systems, they have a common user...
Login or Create an Account to see details.
Operations
We did our own training, but Epic supplied a lot of good content.
Login or Create an Account to see details.
Product
The system's usability is a little lower for the inpatient area, and that is probably due to the...
Login or Create an Account to see details.
Value
No other enterprise software suite in our environment operates like Epic's system. We wonder why...
Login or Create an Account to see details.
Culture
People understood that we signed an enterprise agreement with Epic, and to some extent, our license...
Login or Create an Account to see details.
Product
There definitely are clunky workflows in EpicCare Inpatient EHR, and people complain about little...
Login or Create an Account to see details.
Loyalty, Product
EpicCare Inpatient EHR does a lot, and Epic continues to improve it. There is a lot that we do that...
Login or Create an Account to see details.
Relationship
Some of the most interesting conversations I have with Epic involve how they interact with small...
Login or Create an Account to see details.
Relationship
Epic has made some minor improvements in being a little more flexible in working with the providers...
Login or Create an Account to see details.
Product, Value
Epic's platform is still the best in the business today. It is still too expensive, but it is like...
Login or Create an Account to see details.
Loyalty, Relationship
I don't have a lot of hope that Epic is going to get to a perfect rating 12 months from now in terms...
Login or Create an Account to see details.
Product
I would like improvements with wound and burn documentation in EpicCare Inpatient EHR. I would also...
Login or Create an Account to see details.
Product
Epic just started showing data on nursing and how they are documenting in the EHR so that we can...
Login or Create an Account to see details.
Relationship, Operations
Epic used to have a burn collaborative group that met, and I haven't seen that in a really long...
Login or Create an Account to see details.
Relationship, Product
If there is a certain functionality that we want to do in EpicCare Inpatient EHR, our TS person will...
Login or Create an Account to see details.
Relationship, Operations
EpicCare Inpatient EHR has a ton of great places where we can go to get information, so it is...
Login or Create an Account to see details.
Relationship, Product
There are good updates for EpicCare Inpatient EHR that are meeting our needs as Epic continues to...
Login or Create an Account to see details.
Loyalty, Product
Epic is improving some their modules that haven't been very good in the past. One of those is...
Login or Create an Account to see details.
Product
We need some improvements in EpicCare Inpatient EHR. We still use external systems to really analyze...
Login or Create an Account to see details.
Relationship
I don't agree with everything Epic does because they are a little too parental sometimes, but they...
Login or Create an Account to see details.
Value
Epic is pretty up front with charges, and we pay them a lot of money up front. When we first started...
Login or Create an Account to see details.
Value
As we add a module, we add costs, and that adds costs to the system's service and maintenance. A lot...
Login or Create an Account to see details.
Relationship, Product
Epic is the king and queen of interoperability, or so they say. I think Epic does a pretty good job...
Login or Create an Account to see details.
Loyalty, Product
Our clinical satisfaction scores are getting better, but that is predicated on education and the...
Login or Create an Account to see details.
Loyalty, Relationship
Until I actually started working for an organization that was an Epic customer, I didn't understand...
Login or Create an Account to see details.
Loyalty, Relationship, Product
Epic continues to advance the ball. They are right up there with their use of AI, and their...
Login or Create an Account to see details.
Relationship
When I call an Epic helpline, I get somebody internally, and they answer my question. I don't talk...
Login or Create an Account to see details.
Relationship, Product
For EpicCare Inpatient EHR, we actually have a CDI program where people go around to the hospital...
Login or Create an Account to see details.
Operations
With EpicCare Inpatient EHR, we had a lot of training, but most of it was internal. When we launched...
Login or Create an Account to see details.
Product
We have made some tweaks to EpicCare Inpatient EHR to make it work with our workflow. We haven't...
Login or Create an Account to see details.
Relationship, Product
We have very little downtime with EpicCare Inpatient EHR. Response time and reliability are really...
Login or Create an Account to see details.
Loyalty, Operations
We chose to go with Epic's system because our organization had other Epic systems already. But all...
Login or Create an Account to see details.
Relationship, Product
Epic is by far the best available at this time.
Login or Create an Account to see details.
Value
What is keeping EpicCare Inpatient EHR at our organization is the high level of standards within the...
Login or Create an Account to see details.
Product
There are other health systems in town, and they use Epic systems, so the integration is very...
Login or Create an Account to see details.
Value
The product costs a lot of money, but I haven't really heard anybody at any level suggest that it is...
Login or Create an Account to see details.
Relationship
I appreciate that Epic is very open to sending people out to observe. They are always willing to...
Login or Create an Account to see details.
Product
There is a lot of ambient documentation stuff that is going on right now. Epic is partnering with...
Login or Create an Account to see details.
Operations
Epic doesn't really do any training for end users. They train us, and then we train the end users....
Login or Create an Account to see details.
Culture, Value
In general, Epic doesn’t really nickel-and-dime us. We pay an overall cost, and we get what we get....
Login or Create an Account to see details.
Loyalty, Product
At Epic’s user group meeting, they were really pushing AI stuff. That stuff is coming fast and all...
Login or Create an Account to see details.
Operations, Product
There is always something Epic can improve on with the functionality meeting our needs, but for what...
Login or Create an Account to see details.
Operations, Product
With all the functionality that is getting rolled out, Epic needs to make sure that it is not too...
Login or Create an Account to see details.
Loyalty, Product
Epic is pushing interoperability more than we expected. I see where they are trying to go and where...
Login or Create an Account to see details.
Relationship
Epic will escalate things if they need to and if we need to get developers or their management team...
Login or Create an Account to see details.
Relationship, Operations
Epic has two user group meetings each year. The one in the spring is more for our IT build people,...
Login or Create an Account to see details.
Loyalty, Product
When a patient logs in to the patient portal and sends their provider a question, currently that...
Login or Create an Account to see details.
Product
We have been through other EMRs before, but EpicCare Inpatient EHR seems to be the most robust and...
Login or Create an Account to see details.
Value
When charges are necessary, Epic does a good job of communicating clearly.
Login or Create an Account to see details.
Operations
Epic does a good job of implementing. They give us a foundation to start with, and then we can...
Login or Create an Account to see details.
Operations
Maybe additional training for EpicCare Inpatient EHR could be helpful. Also, there are additional...
Login or Create an Account to see details.
Relationship
We work with someone from Epic who is pretty amazing and does a great job. This individual could get...
Login or Create an Account to see details.
Product, Value
Epic has great reporting methods, so as we make changes, we can go into something called SlicerDicer...
Login or Create an Account to see details.
Relationship, Product
Epic has everything we need. They offer solutions that we can utilize together instead of having to...
Login or Create an Account to see details.
Product
The product is the Cadillac of software systems. Epic's programmers are steps ahead on what is...
Login or Create an Account to see details.
Relationship, Operations
Epic has weLearning tools that we can go to and access at any given moment. Epic brings in...
Login or Create an Account to see details.
Loyalty, Relationship
Epic is usually pretty good at being proactive, and we have one person assigned to us who we can...
Login or Create an Account to see details.
Product
We don’t get many complaints about the ease of use of EpicCare Inpatient EHR. There are complaints...
Login or Create an Account to see details.
Product
In the last year, Epic has been a little better, but they are still trying when it comes to care...
Login or Create an Account to see details.
Relationship, Product
There are a lot of functionality things that have occurred this last year with Epic. We have worked...
Login or Create an Account to see details.
Product
One of our biggest issues with EpicCare Inpatient EHR is the search engine. The system has...
Login or Create an Account to see details.
Loyalty, Product
One really positive thing that I want to give Epic credit for that they have really focused on...
Login or Create an Account to see details.
Loyalty, Relationship, Product
In the communication space, we do all of our alarms and alerts through Rover. We do Secure Chat...
Login or Create an Account to see details.
Relationship, Value
I always struggle with touting Epic too much, but they are the best in the business at communication...
Login or Create an Account to see details.
Loyalty, Relationship, Product
Our struggle is that we have been with Epic for several years, so we have made our bed regarding...
Login or Create an Account to see details.
Operations
Even though there are issues with upgrades, Epic really tries hard to fix them. Epic is trying with...
Login or Create an Account to see details.
Relationship, Value
Epic thinks they are perfect, and they are not. People complain. We are complaining on our side....
Login or Create an Account to see details.
Product
Epic's system integrates really well with some of our other systems. We still have some issues...
Login or Create an Account to see details.
Loyalty, Product
The reason for me downgrading Epic slightly is that as far as interoperability goes, they have...
Login or Create an Account to see details.
Operations
We have had a couple of add-on implementations where Epic was constrained with resources. They were...
Login or Create an Account to see details.
Operations
Our implementation of Epic has gotten a little complex, but generally speaking, EpicCare Inpatient...
Login or Create an Account to see details.
Product
EpicCare Inpatient EHR is pretty easy to navigate, and it is pretty user friendly. I use EpicCare...
Login or Create an Account to see details.
Product
What would increase my satisfaction with the overall product quality, including upgrades, would be...
Login or Create an Account to see details.
Relationship
We have named individuals we work with, so we aren't reaching out to just a phone number for...
Login or Create an Account to see details.
Loyalty, Relationship, Product
There is a bit of a gap in support for longer-term care. The system is a little less optimized in...
Login or Create an Account to see details.
Relationship
Epic is good about telling us when there is an issue, like when something is broken or when there is...
Login or Create an Account to see details.
Loyalty, Relationship, Product
Epic is like an iPhone. Things work great as long as we stay within their universe and use their...
Login or Create an Account to see details.
Operations
Our implementation is a big lift. The resources we have been provided to help build the foundation...
Login or Create an Account to see details.
Relationship, Product
We support nutrition, and there are so many tube-feeding products out there, so Epic needs to make...
Login or Create an Account to see details.
Operations
Having people on-site when there is an upgrade and having the most knowledgeable person on-site to...
Login or Create an Account to see details.
Product
Epic provides options, and then we can customize the system to our own institution where we need to...
Login or Create an Account to see details.
Operations, Product
When we look at the build on some things, there are still some things that are very primitive, and...
Login or Create an Account to see details.
Relationship
Epic could be better with their proactive support. A lot of times, they wait for us to contact them...
Login or Create an Account to see details.
Relationship
In the big picture, Epic is especially good at sharing what they are currently working on and then...
Login or Create an Account to see details.
Relationship, Product
There are some areas that I support that I can't believe Epic hasn't developed modules for. Every...
Login or Create an Account to see details.
Loyalty, Relationship, Product
We are working with other vendors on some communication devices. I think Epic really works well in...
Login or Create an Account to see details.
Relationship, Operations
Each area has an Epic person assigned to them, and I know from past upgrades that they have been...
Login or Create an Account to see details.
Product, Value
I have worked in enough institutions where we have used Epic's system to know that it is definitely...
Login or Create an Account to see details.
Featured Reports
Preferences