Contract Manager & Analysis Commentary

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Whether I would buy Contract Manager again depends on the situation. In our current environment, I...

Experian Health is probably one of the better vendors I've worked with. If I compare it to working...

We use the Power Reporting Portal from Experian Health as well. We do get a fair bit of data, but we...

We don't have many contracts. So, when it comes to dealing with our contracts, it's pretty easy....

When it comes to getting our money's worth, I hate paying for an additional service. We already have...

I am very likely to recommend Experian Health. For what we use the solution for, we get what we...

Contract Manager & Analysis works fine for processing all our contracts. I like Experian Health's...

I like the solution's plug-and-play reporting. It's pretty interchangeable. We can easily go in and...

I've never had a problem with Experian Health’s support people. They have been readily available. If...

For reporting, there are ways in Contract Manager & Analysis to run some modeling if we are looking...

Experian Health has made promises and kept them. However, the efficacy of what they're working on...

We have used Experian Health's solution for contract management, but we have pivoted more toward our...

Experian Health wants people to go through seminars. They do provide written training, so I think...

I really like the payer alerts. I get all of the payer newsletters, but it's also nice to see daily...

The vendor could enhance the product by marrying the payer alerts with reports. For example, I want...

It's taken a little bit for Experian Health to respond to some of our update requests. I don't know...

Contract Manager & Analysis is definitely a tool where we can marry our contracted rates with the...

I do not see anything new coming out of Experian Health. There has been very little development....

The way the solution handles repayments and similar scenarios is not keeping up with how the...

Experian Health has allowed competitors in the market to overtake them. At this point, Epic can do...

Experian Health does one of the best jobs in the industry when it comes to conferences. They provide...

If I were to analyze the options available today, I probably would not choose Contract Manager &...

We struggle to get things fixed with Experian Health. They give us attention, but attention and...

Contract Manager & Analysis handles reporting as though it is a standalone system, so we cannot get...

I do a lot of ad hoc reporting, and I use Contract Manager & Analysis to quickly get an answer. If I...

Epic is continuing to invest in development and is targeting niche areas, and they will likely catch...

Back when we implemented the solution, organizations traveled to San Antonio for the on-site...

The claims that we appeal using the solution essentially pay for the software. When we negotiate a...

We give feedback in our partnership with Experian Health for making revisions to the software....

We can actually report on any element in a claim in Contract Manager & Analysis. We can put that in...

I like the ability to quickly filter our claims data with Contract Manager & Analysis. Oftentimes,...

We have been very satisfied with the tool. It is functionally strong but visually outdated. It...

Experian Health's system is an excellent tool that supports my day-to-day work functions. As with...

The program itself is excellent. I like that I can pull reports and make comparisons with codes to...

There are things I’ve come across in the analysis world that haven’t made sense with the system....

Experian Health has a great product. A lot of people think that the system is too busy and too hard...

Experian Health doesn't change the system. They don’t need to change it because it just works....

Experian Health has a forum for improvement. It is a community, and we can suggest things in the...

If I run into a problem with Experian Health, I can reach out to their support, and Experian Health...

We can break down contracts in the system, like if we have one contract set up for physicians and...

We're always doing webinars with Experian Health, and we can sign up for classes. I get emails from...

Sometimes I get a little frustrated that Experian Health just wants to fix something and not tell me...

The way Experian Health collects data and uses it to try to make things a little cleaner could be...

We can build almost anything we need in the product, aside from the usual data anomalies that exist...

The data that we are able to access and generate in Experian Health's solution is extremely...

One reporting feature we would like to see in Experian Health's solution is a payer report card....

The support system with Experian Health is through case management, so we submit a support case with...

The tool is pretty robust already. I do not think that Experian Health is putting a lot of R&D into...

There is a help document through the system, but it is a gigantic PDF. It walks through some...

I am generally satisfied with the solution’s ability to build and manage our contracts. For the most...

When I first started, the training from Experian Health was engaging and hands on. We were in the...

We do a lot of modeling with Experian Health's tool. We can pull a relational, discrete data set...

We were originally an early purchaser user of Medical Present Value's solution, which was the base...

The solution is part of my long-term plans. We've been using it forever and are extremely happy with...

There’s a bit of a delay with support, and I'm an impatient person. I'm used to the way things used...

There are new releases every now and then, but I might ding Experian Health a little there....

The Experian Health tool’s ability to process our contracts is the reason we don't use a certain...

Experian Health offers a lot of interoperability that is seamless to a user when they are in the...

For the tool, there's online training, but most of the in-depth training comes from our internal staff....

We use Experian Health’s Power Reporting portal, and my staff is trained in that, so we can get...

We want a refreshed UI. The interface that the vendor is using currently is from an old product. The...

With Contract Manager & Analysis, the ad hoc reports are very beneficial. The undercharge reports...

Experian Health has another software we use in our patient service area that segments patients and...

We recover millions of dollars a year in underpayments because of Contract Manager & Analysis. It is...

With Contract Manager & Analysis, one-on-one training would be ideal. The training the vendor offers...

Experian Health needs better training. It is dated and not designed for someone coming into the tool...

Contract Manager & Analysis cannot process case rates appropriately. It does not have that...

When I have what I would consider an easy question about something in Contract Manager & Analysis,...

There were definitely challenges when learning how to use Contract Manager & Analysis, but everyone...

The solution's knowledge base is probably pretty unlimited. That part is amazing. Additionally,...

Experian Health is really good at training. We have a monthly meeting with them. Experian Health's...

I definitely think we receive our money's worth with the system. We are able to get a lot of money...

When it comes to reports, the system's productivity features need work. We aren't always able to...

We haven't really been through any upgrades with Experian Health since I have been on the team. The...

Experian Health knows that we will eventually terminate our contract with them because of our EHR....

Experian Health's system talks to our EHR pretty well. The system is easy to use, and it rarely goes...

We find it beneficial to use the system's code analysis and contract analysis on a daily basis. The...

I don't know how much Experian Health charges us. It is a flat rate. Experian Health has been great.

We have a great partnership with Experian Health, and it is improving as the years go by. Contract...

Experian Health is very flexible with us with what they charge us. Their support team is great and...

The ongoing training is basically more on us, but Experian Health does very well on their initial...

If someone were looking at implementing Contract Manager & Analysis, I would tell them that they...

I would like Experian Health to have more performance features. I would also like them to help us...

The physician side of Contract Manager & Analysis is good. We also have a contract for another part...

Experian Health responds pretty fast. When there is an issue with the contracts not valuing our...

When we first got Contract Manager & Analysis, the implementation was very smooth. It was just that...

Experian Health does online training, and they do live classes as well. If we need help, they create...

All these years that I have worked with Contract Manager & Analysis, I haven't really had any...

We set a goal every year, and since we have been using Contract Manager & Analysis, we have not only...

We do letters now and are working on AI. I’m interested to see whether something is going to be put...

One thing that really stands out with Experian Health is that anytime payers make updates to their...

Contract Manager & Analysis has a variety of reports, and I'm also able to run other reports. For...

The solution manages all our contracts. We work with the vendor so that Contract Manager & Analysis...

Experian Health was supposed to make upgrades to Contract Manager & Analysis, but they haven't made...

In terms of proactivity, I never hear Experian Health be that way. It takes a long time for Experian...

Contract Manager & Analysis is a great tool. Its fee-schedule verification is great. We have found...

There are certain problems that we are having with Medicare where Experian Health is expecting codes...

The ease of use with Contract Manager & Analysis definitely rates high. It could have rated at the...

Contract Manager & Analysis works very effectively. The underpayment by contract feature is the most...

When I’m with other executives discussing payer initiatives and changes, I often highlight the value...

We have an Experian Health account representative for our support, and they are probably one of the...

Contract Manager & Analysis connects directly to our patient management system, linking our revenue...

We have been extremely pleased with Contract Manager & Analysis. We have had it for a long time....

The reports in Contract Manager & Analysis are designed so that we can build and customize them...

Experian Health regularly surveys customers to gather input for their product road map and hosts an...

Contract Manager & Analysis has been an excellent product. We use it to identify payer issues and...

Experian Health personalizes the software and wants us to succeed. For example, if we have a claim...

Experian Health is very personable and connected to the client. The initial training was excellent...

I don't know of any other product that does what Contract Manager & Analysis does. The product...

We haven't worked the system the way we are supposed to, but when we did, we had really good...

Experian Health’s support team is good. If we ask a question, the team members will ask detailed...

I love that we can filter almost anything on a claim. The filter is excellent and works for any...

In Contract Manager & Analysis, we can’t fix errors that come from our PM software’s payment...

I had some training from Experian Health recently, and it went well. Back in the day, Experian...

I get support right away from Experian Health. I can always reach out to my representative, and they...

Experian Health is consistently on the pulse of healthcare. If they can’t deliver a capability, they...

Experian Health offers ad hoc reporting, so I can go in and create an ad hoc report based on...

Experian Health has done a pretty good job with the system. In the past year, they have done some...

In the solution, we use a lot of canned, standard reports for underpayments. I rated reporting lower...

The reporting in the system just isn't easy. Experian Health's reporting is claims based, and...

Experian Health does a monthly update, and they just push out updates to us. Their entire training...

Experian Health has delivered some good things. They delivered some new reports for downcoding...

Detecting underpayments is one thing the system does well. That is good. It is really easy to appeal...

With Experian Health, we meet with our individual representative regularly, and they bring in...