VitalCenter Online Archival Commentary

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VitalCenter Online Archival does exactly what Galen Healthcare says it does at the price they...

Galen Healthcare’s support is very good. I'm trying to remember the last time we had an issue, but...

At the time we went with Galen Healthcare, their prices were competitive, but things have changed....

People are finding Galen Healthcare's VitalCenter Online Archival very easy to use and to find...

The only thing that really annoyed me about Galen Healthcare was that they split a certain archive...

Galen Healthcare's pricing structure for implementing VitalCenter Online Archival is pretty clear....

I'd like more frequent contact with my sales representative at Galen Healthcare. Right now, there...

What keeps us coming back to Galen Healthcare is the way they structure their database. The...

Galen Healthcare switched their training methodology. They went from a less hands-on, live-scheduled...

I don't think Galen Healthcare has a training program. It would be helpful to have training guides...

VitalCenter Online Archival has worked well so far. The person we work with is great. They are very...

Galen Healthcare has done a bunch of innovative things, whether it is just refining the user...

VitalCenter Online Archival searches better than our original EHR search for the things archived....

I would probably buy VitalCenter Online Archival again. I just think there isn't another solution...

Galen Healthcare did some initial training for VitalCenter Online Archival. They completed the...

I'd like Galen Healthcare to improve their timeliness of response, follow-through on resolutions,...

I have no issues with Galen Healthcare. They are very hands-on with their training and willing to...

There are a lot of things that Galen Healthcare tends to have to build or that the solution doesn't...

I recently saw a bill from Galen Healthcare and was surprised at how low the dollar amount was. The...

We want the ability to merge patients within the application or merge them across systems. Right...

Galen Healthcare is very responsive. They acknowledge support tickets immediately. Their support...

I think Galen Healthcare is a great vendor partner. I probably need to learn a little more...

Galen Healthcare just changed how they do training, and we haven't really experienced the new...

We'll be archiving our major legacy clinical system before we transition to something else. It's...

Galen Healthcare is the only vendor I've worked with directly in this space, but if there were a...

One thing that makes VitalCenter Online Archival stand out is that when an end user first logs in,...

I see Galen Healthcare moving toward more interactive solutions for end users and subject matter...

I know I'm not supposed to have a favorite, but Galen Healthcare is my favorite vendor. We're on...

I've noticed Galen Healthcare has a fair amount of turnover, and that can sometimes slow things down...

I do think Galen Healthcare could work on combining the patient's access across systems in one...

VitalCenter Online Archival is very user friendly. All our end users who need to switch over from...

Galen Healthcare relies on us to do a lot of our self-service research. They have a lot of stuff...

Galen Healthcare has always been fair. I really appreciate them. I have no issues with their...

I really don't have any issues with Galen Healthcare. Their product works. If someone is looking for...

Galen Healthcare really overdelivered our last archival project way ahead of schedule, and everybody...

VitalCenter Online Archival is very stable, so I can understand why Galen Healthcare doesn't need to...

Galen Healthcare may be part of our long-term plans. We went live with a document management...

Galen Healthcare provides some SSO functionality, but we've been unable to get it to work...

Galen Healthcare is comparable to other organizations that we've looked at in terms of price, and we...

We have been using the archive system for a long time. It holds a number of data systems for us,...

Galen Healthcare's initial training was very helpful and has helped our HIM leader, me, and the...

When it comes to support, Galen Healthcare is so on it. I have literally put in a ticket in the...

We don't have a big list of gaps with VitalCenter Online Archival. I could probably come up with...

I wish I had slightly better visibility into Galen Healthcare's road map, but when I have spoken...

I'm very cost conscious, especially because we work for a not-for-profit organization. The folks in...

Going into Galen Healthcare implementations, it is nice knowing that if we need an extra month...

We had been talking about some options to put in a certain function, and another vendor quoted us...

When we were doing the RFP, we considered Galen Healthcare because we had a relationship with them...

We haven't had any issues with charges compared to what Galen Healthcare originally quoted us.

The system's usage has been really good. I don't have anything to compare the system to, but I like...

When we started with the system, Galen Healthcare was willing to provide some tip sheets, but there...

Galen Healthcare has great support. Normally, their support will route to an individual within 10...

There are some enhancements that Galen Healthcare could do that would make me more satisfied with...

Sometimes, closing out a support request with Galen Healthcare takes a long time. There are times...

It would be nice to know what Galen Healthcare's vision is. I am sure that Galen Healthcare has a...

Our go-live with Galen Healthcare has been really good in terms of data, and the vendor has been...

For the most part, our go-live with Galen Healthcare went all right. One of the big issues that we...

Galen Healthcare is pretty transparent in terms of what is in our contract. I haven't heard about...

Galen Healthcare has been fantastic at proactive service. We have meetings that are already set up...

Galen Healthcare has been on point in terms of resources being available for us to continue with the...

Given our unique footprint, the data archive is an important part of the strategy where...

Our organization was pretty chaotic when Galen Healthcare came in, and the first phase was done...

It is a provider satisfier when all the data is available from within the EMR so that users don't...

Using VitalCenter Online Archival, we wanted to decrease our application-licensing costs. We wanted...

I know Galen Healthcare very well, and it is hard to not put them at the top on everything because I...

I used a different archive at my last organization, and VitalCenter Online Archival is a much better...

VitalCenter Online Archival is easy to use. Even our older nurses can use the system without a problem....

Galen Healthcare is one of the best vendors we have ever worked with. They explained everything,...

Galen Healthcare's system was definitely not the cheapest, but we got our money's worth. We got...

Clinicians rely on historical data to ensure the continuity and accuracy of clinical assessments....

VitalCenter Online Archival had some new concepts that we hadn't been exposed to before, so that was...

VitalCenter Online Archival meets all our needs. It is so static that there are never any service...

VitalCenter Online Archival is a very stable, good product that archives a lot of data and makes it...

Reporting capabilities in VitalCenter Online Archival would help us get more value from archived...

I really enjoyed working with the vendor during the implementation. They were really knowledgeable...

We have never had issues with the system connecting to our EHR and not being able to find a patient;...

The system is very easy to understand, intuitive, and quick. It is very efficient in the way we...

I haven't heard anyone complain about VitalCenter Online Archival, and when I don't hear much about...

VitalCenter Online Archival is very intuitive and very customizable; I have nothing but praise for...

Galen Healthcare did a great job with the implementation. I don't have any complaints with Galen...

With VitalCenter Online Archival, we have an absolutely complete integration into our new EHR. Data...

I don't really have any issues with VitalCenter Online Archival. We haven't really needed to use...

I am highly likely to recommend Galen Healthcare. We don't recommend anyone else. We don't want to...

The recent acquisition of the vendor by RLDatix hasn’t affected the relationship or service that I'm...

The access we have to legacy patient information in the solution is good. I don't have any issues...

Galen Healthcare does well with their implementation services. They communicate really well. They...

I have been asked to investigate other options just to look at other price points, but as far as I...

Galen Healthcare’s support team is great; I’m impressed with them. The efforts with Galen Healthcare...

As we have gone live, Galen Healthcare hasn’t given us a list of known bugs to watch for. I would...

Galen Healthcare has been great. Their analysts who have been supporting us are great. They document...

On the clinical side, Galen Healthcare has been good. They are a great company. They have been...

Our end users are going to say that VitalCenter Online Archival has pain points because it is very...

I use VitalCenter Online Archival. It is clunky because it is not an actual clinical application; it...

We haven't had any upcharges. We have not been nickel-and-dimed by Galen Healthcare. I believe we...

For Galen Healthcare’s training, they have two options: a video training or what is called a tip...

VitalCenter Online Archival works great. We are integrating the links in our current EMR system. The...

VitalCenter Online Archival meets our needs for our clinical applications but not for our IDX...

Galen Healthcare could improve the process of how they do implementations. A lot of times, they will...

Throughout our whole process, Galen Healthcare was very organized. The project managers on their...

The biggest reason we chose Galen Healthcare was that they had linked their system with our EHR....

Galen Healthcare's offerings meet our needs well. The system works great. I know how to get ahold of...

With VitalCenter Online Archival, there isn't any needed ongoing training. We haven't developed our...

Galen Healthcare is really good about sending out upgrade guides that go over any changes. I don't...

Galen Healthcare could improve the structure of VitalCenter Online Archival and how it is built out....

VitalCenter Online Archival doesn't reduce pain points, but it gets me what I need. There are a lot...

Galen Healthcare is very consistent with their upgrades. They are really proactive about getting...

A lot of the challenges we had with VitalCenter Online Archival were based on the data transfer, and...

VitalCenter Online Archival is part of our long-term plans because it would cost too much to switch....

We went with Galen Healthcare because the hospital went to them. We all went on to a specific EMR as...

When Galen Healthcare rolls out new functionalities, they don't always communicate those early...

Galen Healthcare's solution does what it needs to do, but we don't have a lot of clarity on Galen...

Generally, when we submit tickets, Galen Healthcare is very responsive. We had an unplanned downtime...

Over the last year, Galen Healthcare has been a bit more resource constrained, so some things may...

The solution itself is pretty robust, and Galen Healthcare's team and organization are very strong...

Galen Healthcare has had a killer year for implementations. Their implementations have been really...

Galen Healthcare has a dedicated team for integration. We haven't had any issues with the help they...

I found VitalCenter Online Archival to have a bit of a higher price than other vendors' systems....

I don't know that we would buy VitalCenter Online Archival again. We have had some issues with the...

The vendor doesn't keep their promises. I don't know whether the issue was a misrepresentation in us...

VitalCenter Online Archival is just inherently not the most user-friendly tool. There are certain...

VitalCenter Online Archival was recently purchased by RLDatix, and we are not huge fans of the...

We continue to add applications to the system. Every time we acquire a practice, the vendor will...

The biggest benefit that we get from the system is that it is a very intuitive user interface. We...

We have kept track of the money we have saved with the system, and we have saved a lot.