HealthData Archiver Commentary
Filtered view: All
If you don't have a login, getting started is easy.
User Commentary
The main thing I would suggest to someone considering HealthData Archiver is to make sure that the...
Harmony Healthcare IT is very thorough with their communication. They're constantly sending emails...
Harmony Healthcare IT is very thorough in their training. They made sure we all received the...
When we first went live with HealthData Archiver, we needed to add a certain column, and Harmony...
HealthData Archiver is part of our long-term plans.
HealthData Archiver is not part of our long-term plan because we're actually joining a major health...
HealthData Archiver is very user friendly. As soon as we log in, it has very few choices to choose...
Harmony Healthcare IT could maybe offer more products. I can't really think of anything lacking...
Harmony Healthcare IT is fantastic. They're easy to get along with. They're easy to reach, and...
Harmony Healthcare IT's ticketing system is internal, and there's no communication through email or...
I like that HealthData Archiver links directly to one of our other systems. That's really nice. We...
I'm really the only person who was given training because I was kind of the project manager. Our IT...
I've been happy with HealthData Archiver. I would definitely recommend Harmony Healthcare IT, but I...
We're still finding things under the wrong categories with an archiving project. We're still...
We have had a good experience with Harmony Healthcare IT, but there's been a bit of a struggle with...
As far as Harmony Healthcare IT resolving issues goes, if there's a ticket or issue, internally, we...
I don't have anything concerning or that Harmony Healthcare IT could improve. We have a project...
HealthData Archiver is very intuitive to use. It integrates well with our EHR. We have a link from...
We are fully integrated with HealthData Archiver. A wish-list item might be some go-forward patient...
With Harmony Healthcare IT, we had some complex solutions that we were looking to solve for a...
With HealthData Archiver, I just like the integration within our EHR, the ability to purge...
When we put a ticket in, Harmony Healthcare IT says it will take 24 hours for a response, but they...
HealthData Archiver is pretty straightforward. Once we deployed the system, it was pretty...
I have never had a bad interaction with Harmony Healthcare IT's support people. If the person I'm...
HealthData Archiver does what it is supposed to do, and Harmony Healthcare IT's support is always...
HealthData Archiver works in the way we use it. It is fantastic. I love that even when we bring in...
Getting things archived with HealthData Archiver was a fairly easy process. We were fortunate that...
The system has been completely stable. It has met our data archiving needs and requires very little...
The solution is a solid and stable remote hosted archive. It continues to meet our operational...
There is truly nothing that we would want to change. Initially, we were offered to have the system...
If a patient is part of several different archives, we want to know what can sit on top so that we...
I would tell others considering HealthData Archiver about the ease of use. It is pretty simple to...
An area of opportunity for Harmony Healthcare IT is the ability to turn around the quote process a...
Harmony Healthcare IT has been a good partner. They are transparent with what a project looks like...
Even though we have been live with Harmony Healthcare IT for a few years, we are still so actively...
HealthData Archiver is simple, and the data is there. We have not had any instances of a user...
Our goal was always to have Harmony Healthcare IT be a part of our long-term plan. We needed an...
We would like a lightweight, fast option for the system that would allow us to load 100 records into...
Harmony Healthcare IT's training program has been pretty straightforward. The vendor's support...
Harmony Healthcare IT's account manager and technical support staff members are very friendly and...
We have a great partnership with Harmony Healthcare IT. Our account manager is great. They are our...
HealthData Archiver is expensive, but it provides a great service. The vendor has a really good...
I love working with Harmony Healthcare IT and their teams through new projects or onboarding. The...
The biggest benefit of the system is that it is user friendly. That is the key for us. The project...
Harmony Healthcare IT has been supportive. They educate us well, and our first introduction to them...
As an organization, we are looking to change some things that run on data archiving and document...
Harmony Healthcare IT could do more on the relationship end. We feel like the vendor may not know...
We are the middleman in certain projects with Harmony Healthcare IT. We would prefer not to be, but...
HealthData Archiver is a great product. I like the ease of use. It is really easy to navigate, and...
The discovery phase, where Harmony Healthcare IT gets in and looks at the data, especially on the...
We have definitely gotten our money's worth on Harmony Healthcare IT, but sometimes price is a...
From a support standpoint, Harmony Healthcare IT has been great to work with anytime that we have...
I have no complaints. Harmony Healthcare IT is a good vendor to work with, and HealthData Archiver...
Harmony Healthcare IT's support for HealthData Archiver has been fantastic. They started out...
HealthData Archiver's training is pretty robust in patient search and patient lookup. Harmony...
Harmony Healthcare IT does have more robust functionalities than other archivers. Also, Harmony...
We would use HealthData Archiver again. Harmony Healthcare IT is basically the only vendor that is...
We would like ongoing training from Harmony Healthcare IT as updates roll out and as we archive...
Harmony Healthcare IT is really good whenever we send them something or need something, but the...
If the next update includes what we have requested, specifically an enhancement to HealthData...
The user interface is very clean, and anybody who has used an EHR before can easily look stuff up....
I really don't have any complaints with Harmony Healthcare IT. They are always there if I need help...
Our experience has been great in all aspects of our project with Harmony Healthcare IT. I use...
At first, the vendor's training was good, but in the last couple of months, I have had problems. I...
The vendor's support has been good. I can't remember having problems with the support people. That...
The product is easy to use and easy to access. It doesn't require a lot of training. It is user-friendly....
With a recent archive we did with Harmony Healthcare IT, part of the initial problems were with the...
Harmony Healthcare IT doesn’t do much of a QA process before handing things over. When I started...
There were a few things I had to escalate to Harmony Healthcare IT’s leadership team and to the...
Harmony Healthcare IT is far more expensive than other vendors. I have been fascinated by that....
We have used Harmony Healthcare IT to archive certain things. However, the vendor has been...
I haven't run into anything where Harmony Healthcare IT made a promise that they didn't deliver on....
The outcomes we expected to see with HealthData Archiver were for regulatory requirements. We have...
The first time I got into HealthData Archiver, I did not have training, but the solution just...
Financial savings were the biggest driver for using HealthData Archiver, and we have fully achieved...
Before, we were the ones telling the vendor that there were problems, but now, they are contacting...
Harmony Healthcare IT's training is top-notch, but we do a lot of the training ourselves because...
I wish Harmony Healthcare IT allowed end users to do some querying that isn't patient-level querying...
Harmony Healthcare IT is very good at having user updates on a regular basis, and they go over their...
We are spending less by archiving with Harmony Healthcare IT than we would be spending if we didn’t...
We have been working on some Harmony Healthcare IT projects for years because we are still trying to...
We have had a couple of issues with Harmony Healthcare IT's upgrades. There was a time when we had...
Harmony Healthcare IT has room for improvement in making HealthData Archiver a little more intuitive...
Harmony Healthcare IT's support is excellent. I have the cell phone number for some senior people,...
We have achieved a good ROI with HealthData Archiver, and that just keeps piling on as we archive...
Harmony Healthcare IT has been the easiest vendor to work with. We have a long way to go to have...
Harmony Healthcare IT made it very easy to transition our EHR data to a readable format so that we...
The biggest outcome we had with HealthData Archiver was just to be able to access the data we needed...
Everything is spot-on with the vendor. I could recommend the process. We have worked with the vendor...
HealthData Archiver is our long-term legacy archive for our discontinued applications after moving...
Harmony Healthcare IT finished our last project in the timeline we anticipated. As with all...
The big reason we got a legacy archive system was to be able to sunset existing systems without...
We really like Harmony Healthcare IT’s methodology on how they work with vendors and organizations...
Harmony Healthcare IT is our vendor of choice; that is who we are using for our archiving platform....
With HealthData Archiver, there is training that shows us how to use the tool. Where the work needs...
Harmony Healthcare IT does an excellent job of providing an archiving solution. When there are...
Harmony Healthcare IT displays their information essentially as a flat structure. If we compare how...
A downside to Harmony Healthcare IT is that they charge for enhancements to the user experience....
What sets the product apart is the ease of access. The roadblocks we have are based on our security...
The vendor sends us emails to let us know when things need to happen. They are very proactive. In...
I would absolutely buy the solution again. It has been a game-changer for us because we are able to...
We have had a couple of data hiccups with Harmony Healthcare IT that have been corrected over the years....
We have executive and project engagement from Harmony Healthcare IT, and we like the quality of the...
We would like additional product development that would positively impact the efficiency of the end...
Commentary Summary
Comment Type Breakout