HealthData Archiver Commentary
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Subject Expert
Tyson Blauer
Research Director
KLAS Research Director - Tyson Blauer
 
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User Commentary

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Director

Culture, Relationship, Operations

It has been some time since we implemented the product, but from what I remember, it was easy to...

Apr 2024
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Manager

Product, Value

HealthData Archiver is a pretty low-maintenance system. It requires basically nothing from our IT...

Apr 2024
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Manager

Culture, Value

If an organization can get everything that they want added to their initial agreement with Harmony...

Apr 2024
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Manager

Relationship, Product

Harmony Healthcare IT is doing really well. I can't think of anything negative about them, and I...

Apr 2024
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Manager

Product

The system's integration options work very well, and our end users are pretty happy with the...

Apr 2024
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Manager

Operations

Harmony Healthcare IT's timelines are fairly extensive, and their project process takes a long time...

Apr 2024
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Manager

Product, Value

With HealthData Archiver, we are able to better protect our data because it is all in one...

Apr 2024
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Manager

Operations

The vendor could improve their training by giving us training materials. They have a how-to guide...

Apr 2024
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Manager

Relationship

Harmony Healthcare IT is a good company with great people. Their system is pretty responsive and...

Apr 2024
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Director

Loyalty, Value

The reason we went with Harmony Healthcare IT was the cost. The archiving fees of the vendors we...

Feb 2024
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Director

Product

I would definitely buy HealthData Archiver again because of the ease of use. The transition of the...

Feb 2024
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Director

Loyalty

In the future, we will be getting rid of HealthData Archiver not because it didn't work but because...

Feb 2024
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Director

Product

HealthData Archiver fits our strategic objective of being able to archive the physician information...

Feb 2024
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Analyst/Coordinator

Loyalty, Product

Harmony Healthcare IT is rolling out a newer update that allows for some workflow changes, and that...

Feb 2024
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Analyst/Coordinator

Value

Comparing our data archiving systems, I believe that Harmony Healthcare IT is definitely a better...

Feb 2024
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Analyst/Coordinator

Loyalty, Operations, Product

We are not going to get rid of HealthData Archiver because of the integration with our EHR and...

Feb 2024
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Analyst/Coordinator

Loyalty

Knowing what we know now, I would recommend that we stick with Harmony Healthcare IT because they do...

Feb 2024
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Analyst/Coordinator

Relationship

Whenever I have had to reach out to somebody at a higher level at Harmony Healthcare IT, they have...

Feb 2024
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Manager

Loyalty

I saw another archive product, and its GUI or front end was a lot prettier than that of HealthData...

Jan 2024
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Manager

Product

Harmony Healthcare IT has a vision, but it has taken too long to roll out that vision. For example,...

Jan 2024
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Manager

Relationship

Harmony Healthcare IT’s support team is phenomenal and responsive. For example, when there is a...

Jan 2024
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Manager

Loyalty, Relationship

Harmony Healthcare IT has had some turnover, and we are working on getting our leadership and their...

Jan 2024
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Manager

Loyalty, Product

We have some resource issues with the solution because of all the different applications we are...

Jan 2024
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Manager

Product

Harmony Healthcare IT’s QA process has gotten much better, but there are still issues. For example,...

Jan 2024
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VP/Other Executive

Relationship

Working with Harmony Healthcare IT has been great. The term partnership is often overused in...

Jan 2024
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VP/Other Executive

Relationship, Product

Our organization is in turnaround mode, and Harmony Healthcare IT has helped us out in many...

Jan 2024
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Manager

Loyalty, Value

We have a very good partnership with the vendor. They don't charge us for every little thing. The...

Dec 2023
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Manager

Relationship

Harmony Healthcare IT is phenomenal to work with. Their relationship with us has truly been a...

Dec 2023
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Manager

Loyalty, Relationship

There are some things that we haven't done with the vendor yet, but the vendor is making every...

Dec 2023
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Manager

Relationship, Operations

Harmony Healthcare IT is a joy to work with. Like with any large project environment, we have run...

Dec 2023
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CIO

Loyalty

The account team at Harmony Healthcare IT kind of drove me to get out of hosting HealthData Archiver...

Dec 2023
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CIO

Relationship, Product

Harmony Healthcare IT doesn’t do much in terms of adding new technology. They are working on stuff,...

Dec 2023
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Manager

Value

With HealthData Archiver, our vendor costs have gone down because we are no longer maintaining and...

Dec 2023
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CIO

Value

When we went live with HealthData Archiver, we saw a huge return on investment. The cost that we...

Dec 2023
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CIO

Product, Value

HealthData Archiver is one of those solutions that can be put in place and forgotten about. The...

Dec 2023
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CIO

Relationship, Operations

The engagement that Harmony Healthcare IT brought in has improved. Before, I didn’t know who my...

Dec 2023
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CIO

Loyalty, Relationship, Product

HealthData Archiver is archiving information into the systems we need. We had never used an...

Dec 2023
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Manager

Relationship

Harmony Healthcare IT has changed as a company in the last few years. We have a lot more issues and...

Dec 2023
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Manager

Product

HealthData Archiver itself is good. We like it, it works, and it does what it is supposed to do. It...

Dec 2023
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Manager

Relationship

The most important thing Harmony Healthcare IT could work on to improve their score for us is...

Dec 2023
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CIO

Operations

There isn't any ongoing training with Harmony Healthcare IT because we have already been trained and...

Dec 2023
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Director

Value

Harmony Healthcare IT is very clear and transparent with their prices. With their cost reduction, we...

Oct 2023
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Director

Product

With HealthData Archiver, we get a hyperlink for some things, but we still have to use manual...

Oct 2023
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Director

Relationship

Harmony Healthcare IT is a little proactive. When we started with their system a few years ago, the...

Oct 2023
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Director

Relationship

There isn't a lot of new technology from Harmony Healthcare IT. When things come up, the vendor will...

Oct 2023
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Director

Relationship

Harmony Healthcare IT is a true partner to us. Anytime we want to get ahold of one of their...

Oct 2023
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VP/Other Executive

Value

Using HealthData Archiver, we were able to eliminate vendor support contracts and the maintenance of...

Oct 2023
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VP/Other Executive

Product, Value

Harmony Healthcare IT really doesn’t upgrade or change much at all, and that is maybe both a...

Oct 2023
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VP/Other Executive

Product

With Harmony Healthcare IT, integration is nonexistent. The product is a separate standalone system...

Oct 2023
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VP/Other Executive

Relationship

The vendor has really rudimentary support. We put in an email ticket, and it takes up to a week to...

Oct 2023
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VP/Other Executive

Relationship

When I have needed help, the vendor has helped me, but I don't have an active relationship.

Oct 2023
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CIO

Culture, Relationship

The vendor is very easy to do business with. They are reasonably priced, they are technically...

Aug 2023
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CIO

Loyalty, Value

We saw a relatively immediate return from using the product. We were able to shut down other...

Aug 2023
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CIO

Product, Value

The vendor’s product has come a long way since the last time I took a look at it. It is able to do a...

Aug 2023
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Manager

Operations

HealthData Archiver is easy to use. The time frames the vendor has given us for the implementation...

Jul 2023
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Manager

Product

HealthData Archiver is extremely easy to use. We can log in to one place and access all of the...

Jul 2023
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Manager

Culture, Relationship

We would like to see Harmony Healthcare IT find a way to wrap up the projects a little quicker. Each...

Jul 2023
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Manager

Relationship

Harmony Healthcare IT has outstanding customer service. The people that they assign to our cases are...

Jul 2023
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Analyst/Coordinator

Loyalty

We selected HealthData Archiver because it was the only system that could integrate with our EMR at...

Apr 2023
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Analyst/Coordinator

Value

When it comes to staying on budget for a project that we did, we didn't have any issues with Harmony...

Apr 2023
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Analyst/Coordinator

Value

Harmony Healthcare IT charges us for each project. We didn't have an increase to that fee until the...

Apr 2023
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Analyst/Coordinator

Relationship

Harmony Healthcare IT is very much in a ticket mentality, and I can't fault that. Harmony Healthcare...

Apr 2023
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Analyst/Coordinator

Relationship, Operations

The vendor has had a lot of turnover with their project managers. That has made communication a...

Apr 2023
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Analyst/Coordinator

Product

We recently did an update for HealthData Archiver, and that update went very well.

Apr 2023
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Analyst/Coordinator

Product

The system hasn't had any meaningful downtime, so I would say that it has been very reliable. I have...

Apr 2023
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Analyst/Coordinator

Relationship

Harmony Healthcare IT is very much in touch with us. With the CARES Act, we have to make sure that...

Apr 2023
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Manager

Relationship, Relationship

When we submit a case to Harmony Healthcare IT, we don't hear from anybody for like two or three days....

Apr 2023
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Manager

Product, Product

What we like about HealthData Archiver is the integration with our Cerner system. We can go from a...

Apr 2023
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Manager

Product, Product

HealthData Archiver is a necessary evil. We have to put our data somewhere so that it can be...

Apr 2023
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