Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Relationship, Operations, Product
The system is easy to use, and the staff is very helpful. We just type in the patient's name, and...
Login or Create an Account to see details.
Product
We only get notified when we are doing upgrades and stuff for anything within the system. We don't...
Login or Create an Account to see details.
Relationship
We love Harmony Healthcare IT, and we love working with them. They are helpful across the board,...
Login or Create an Account to see details.
Operations
HealthData Archiver has a little less training than we get from other vendors, but the biggest...
Login or Create an Account to see details.
Relationship, Product, Value
We have used the system when we have had audits, and the system has made it so that our information...
Login or Create an Account to see details.
Value
Most fees are included with HealthData Archiver, but if someone wants special reports, there will be...
Login or Create an Account to see details.
Product
HealthData Archiver has been so stable, and it has been a great product for what we need and want it...
Login or Create an Account to see details.
Operations
Harmony Healthcare IT has done a really great job with implementations, even with some difficult...
Login or Create an Account to see details.
Product
We use HealthData Archiver for everything. We are constantly doing archive projects, so we have a...
Login or Create an Account to see details.
Relationship
Harmony Healthcare IT is great to work with. I have zero complaints. I have access to everyone at...
Login or Create an Account to see details.
Product
Some enhancements would make HealthData Archiver a little more efficient. AI factors into that too,...
Login or Create an Account to see details.
Relationship
Sometimes, we struggle with Harmony Healthcare IT’s project management teams' lack of a larger...
Login or Create an Account to see details.
Product
I don't think we have seen any new technology from Harmony Healthcare IT, but I don't have any...
Login or Create an Account to see details.
Value
I have yet to find a bug in HealthData Archiver. We have never had a problem with Harmony Healthcare...
Login or Create an Account to see details.
Loyalty, Value
I would buy HealthData Archiver again. The reason we went to Harmony Healthcare IT was that we had a...
Login or Create an Account to see details.
Relationship, Operations
Harmony Healthcare IT is super responsive. For support, they have a portal to submit tickets. If an...
Login or Create an Account to see details.
Relationship
I would be highly likely to recommend Harmony Healthcare IT. A key highlight would be their...
Login or Create an Account to see details.
Product
Everything that we talked about with Harmony Healthcare IT and all our expectations have been pretty...
Login or Create an Account to see details.
Product
The quality of HealthData Archiver could be a bit better in user management. Some of the layouts are...
Login or Create an Account to see details.
Operations
We were on premises. Harmony Healthcare IT said that we wouldn't have to deal with a lot of our...
Login or Create an Account to see details.
Relationship
With Harmony Healthcare IT, we put in a support ticket and get a response pretty quickly. Overall,...
Login or Create an Account to see details.
Operations
The setup for HealthData Archiver was a little complicated. That was likely caused by the complexity...
Login or Create an Account to see details.
Relationship
When we have issues, we put in a ticket to the vendor's help desk, and then somebody gets assigned...
Login or Create an Account to see details.
Product
HealthData Archiver is easy to use. The ability to pick up a patient and select the system that I...
Login or Create an Account to see details.
Relationship
The people we work with at Harmony Healthcare IT are engaged to help us. Whether they can help us is...
Login or Create an Account to see details.
Loyalty, Product
I would possibly buy HealthData Archiver again. We just used it for the physician billing archive,...
Login or Create an Account to see details.
Product
The upgrades we get from Harmony Healthcare IT are seamless for me. HealthData Archiver is a stable...
Login or Create an Account to see details.
Relationship
Harmony Healthcare IT was very accommodating and willing to work with us when we had specific...
Login or Create an Account to see details.
Culture, Relationship
When we have an issue, some of the salespeople or account managers that we first interact with from...
Login or Create an Account to see details.
Product
I like that HealthData Archiver has two different purposes and two different user groups. We were...
Login or Create an Account to see details.
Product, Value
HealthData Archiver is just simple; it is easy, and it works. We have no issues whatsoever with that...
Login or Create an Account to see details.
Product
Archiving with Harmony Healthcare IT is one area that I never hear about, and that is usually good...
Login or Create an Account to see details.
Operations
In terms of training with Harmony Healthcare IT, some of the administrative things we have had to...
Login or Create an Account to see details.
Relationship
Harmony Healthcare IT is very easy to work with. I have access to their leaders, and they keep their...
Login or Create an Account to see details.
Culture, Relationship
Harmony Healthcare IT keeps their promises most of the time, but like any IT shop, they make...
Login or Create an Account to see details.
Relationship, Operations
Harmony Healthcare IT needs better communication, especially on upgrades or when they are making any...
Login or Create an Account to see details.
Relationship, Product
HealthData Archiver works as designed, and its quality is really good. It is also very simple to...
Login or Create an Account to see details.
Loyalty, Product
Harmony Healthcare IT has been improving their product and developing new solutions and things like...
Login or Create an Account to see details.
Product
We don't have any issues so far with HealthData Archiver. It is very convenient and compatible.
Login or Create an Account to see details.
Relationship
We have regular calls with Harmony Healthcare IT's executive-level people, and one of the top...
Login or Create an Account to see details.
Operations
The implementations with Harmony Healthcare IT have taken a little longer than anticipated, and we...
Login or Create an Account to see details.
Value
There haven't been any problems at all with HealthData Archiver working. Also, from signing up to...
Login or Create an Account to see details.
Relationship
I have been working with HealthData Archiver for a few years now, and I would give the support that...
Login or Create an Account to see details.
Relationship, Product
I have opened tickets for urgent issues and have had them completed within 10 minutes many times. We...
Login or Create an Account to see details.
Culture, Value
Regarding charging for every little thing, I have been working with Harmony Healthcare IT for a few...
Login or Create an Account to see details.
Value
Harmony Healthcare IT is a reliable archiving partner. They are expensive, but they do get the job done....
Login or Create an Account to see details.
Relationship, Operations
The vendor has a pretty simple setup. They ingest the data out of the old system, and we validate...
Login or Create an Account to see details.
Relationship
Harmony Healthcare IT appears to see our organization as a valued customer.
Login or Create an Account to see details.
Value
Our hosting and maintenance annual costs are substantial and ongoing.
Login or Create an Account to see details.
Culture
The statement-of-work process is something that Harmony Healthcare IT is flexible on. If we want to...
Login or Create an Account to see details.
Relationship
We work very well with the account manager. They are very responsive.
Login or Create an Account to see details.
Relationship
We are a large client, so we meet with the vendor every once in a while.
Login or Create an Account to see details.
Relationship, Operations
The project manager from Harmony Healthcare IT is good but seems to be stretched thin. We do not...
Login or Create an Account to see details.
Product
The process for archiving things is very structured, and that is a good thing. It helps prevent issues....
Login or Create an Account to see details.
Operations
I like that HealthData Archiver is web based and can tie things to active directory integrated. We...
Login or Create an Account to see details.
Product
We would like better release of information for the team if a patient comes and requests that they...
Login or Create an Account to see details.
Relationship, Value
When we made requests, Harmony Healthcare IT was open to them. They kind of showed us what we could...
Login or Create an Account to see details.
Relationship
There have been times when communication between Harmony Healthcare IT and the customer IT staff was...
Login or Create an Account to see details.
Product
HealthData Archiver does go down from time to time, but that doesn't happen often. The system is...
Login or Create an Account to see details.
Relationship
Harmony Healthcare IT’s project managers are fantastic. They always provide a timeline and a guide...
Login or Create an Account to see details.
Relationship
When updates need to be made to HealthData Archiver, Harmony Healthcare IT is really good about...
Login or Create an Account to see details.
Relationship
I like Harmony Healthcare IT’s customer service. They are always friendly. They reach out and...
Login or Create an Account to see details.
Value
HealthData Archiver is so easy to use. We just type in the patient's name and pretty much always get...
Login or Create an Account to see details.
Preferences