Huron Rounding Commentary
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Trey Dye
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KLAS Research Director - Trey Dye
 
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User Commentary

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Manager

Loyalty, Product, Value

Huron Rounding facilitates rounding with staff members, rounding in the environment, and rounding...

Sep 2024
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Manager

Product

What makes Huron Rounding stand out is that building a new rounding template is very easy to do. We...

Sep 2024
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Manager

Relationship

Huron’s responsiveness is very good. I work more with their administrators, and if we need anything,...

Sep 2024
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VP/Other Executive

Product

Huron Rounding's overall structure feels a little bit antiquated with the way it is built and what...

Aug 2024
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VP/Other Executive

Relationship

Huron's customer support is very good. The vendor is responsive, and they listen to their customers'...

Aug 2024
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CNO

Relationship

The people at Huron are really good at responsiveness and accessibility. Huron is a great company,...

Aug 2024
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CNO

Product, Value

Overall, Huron Rounding is a great product when used correctly. It provides us with valuable data...

Aug 2024
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CNO

Operations, Product

There are just a few things that Huron Rounding doesn't do that we would like. There is some very...

Aug 2024
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Manager

Relationship

The representative assigned to our organization has been a fabulous help. I very much appreciate...

Aug 2024
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CMO

Relationship, Operations

Huron really helped us. Early on in our journey, we were very focused on our partners and hardwiring...

Aug 2024
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CMO

Relationship

We have been pretty happy. I have benefited from Huron’s tools and resources. They have a validation...

Aug 2024
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CMO

Relationship

The product needs to be changed frequently enough. I am not aware of the change in needs. As with...

Aug 2024
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VP/Other Executive

Product

Huron Rounding is pretty easy for end users to adapt to. It certainly engages end users. Our staff...

Aug 2024
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VP/Other Executive

Relationship

Huron's customer support is very good. We have a representative who is extraordinarily responsive to...

Aug 2024
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VP/Other Executive

Relationship

We did a certain engagement with Huron. That was a cost to our company, but it has been valuable in...

Aug 2024
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VP/Other Executive

Product

There are limitations to the system that can make it difficult to use. For example, the system...

Aug 2024
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VP/Other Executive

Relationship

Huron works really well with us, and they are very responsive. When we did an update, we received a...

Aug 2024
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VP/Other Executive

Value

We wanted to include some staff members in something from Huron that our other staff members already...

Aug 2024
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CNO

Loyalty

When Huron asks how we could better utilize their system, the biggest drawback for us is our EHR...

Aug 2024
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CNO

Loyalty

Huron is part of our long-term plans. We are a long-term user of the system, and the other...

Aug 2024
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Manager

Relationship, Operations

Huron did great on our go-live. They were clear and transparent about what they could do for us....

Aug 2024
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Manager

Operations, Product

Huron Rounding is simple and intuitive when it comes to navigation, time to complete tasks, and...

Aug 2024
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Manager

Product

There are certain parts of Huron Rounding that require people to scroll down into 150 checklists,...

Aug 2024
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Manager

Product

Huron Rounding is not meeting the needs of engineering. We would like to see our data reports...

Aug 2024
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Manager

Culture, Relationship

There are a couple of things that we were promised by Huron that we don't have. The update was...

Aug 2024
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COO

Relationship

During our first year with Huron Rounding, Huron continued to provide ongoing coaching to make sure...

Aug 2024
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COO

Operations

The implementation support and expertise that we received from the vendor to launch Huron Rounding...

Aug 2024
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COO

Product, Value

We use Huron Rounding every day. It has really helped us transform our organization, so it is very...

Aug 2024
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Director

Value

I have been able to add templates and things at no cost, so Huron doesn't charge for every little thing....

Jul 2024
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Director

Operations

Huron's training was inconsistent. There was a lot of remote training. We had a better experience...

Jul 2024
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Director

Product

We are having some troubleshooting and login issues for users.

Jul 2024
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Director

Relationship

We really only have one go-to person for support on the tool. The responsiveness is a little...

Jul 2024
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Director

Product, Value

Our organization was very antiquated when it came to nurse leader rounding and any type of...

Jul 2024
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Manager

Loyalty, Product

The product supporting our organization’s integration goals is where there is larger opportunity....

Jul 2024
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Manager

Operations, Product

I have been very pleased and satisfied, and I don't think that is necessarily the impact of Huron,...

Jul 2024
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Manager

Loyalty, Relationship

I hope the product is part of our long-term plans. It is a good product. It is performing well, and...

Jul 2024
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VP/Other Executive

Relationship

We like Huron's account support. The person from Huron who supports us is very responsive to our...

Jul 2024
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VP/Other Executive

Product

We like the flexibility of Huron Rounding. We can make changes on our end quite easily. We don't...

Jul 2024
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Director

Relationship

A lot of the time, our problems aren't system-wide problems, and Huron doesn't have a great process...

Jul 2024
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Director

Culture, Product

The main gaps in the system are around reports. There are some security challenges too. If we want...

Jul 2024
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Director

Relationship

Huron is pretty good at talking tentatively about things, but there are development timelines that...

Jul 2024
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Director

Relationship

Huron has really great customer support from a customer service and training perspective. The...

Jul 2024
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Director

Operations

I love Huron, but the implementation we are doing for one of their upgrades hasn't been super...

Jul 2024
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Director

Product

We have hired a lot of nurse leaders in the last few years due to turnover, and our new people have...

Jul 2024
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Director

Relationship

If I have a problem, I email our Huron representative, and they are always available. They get back...

Jul 2024
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Director

Product, Value

I would tell a peer or friend that Huron Rounding helps us connect to our customers and that the...

Jul 2024
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Director

Relationship, Product

Huron has a reporting platform called Huron Intelligence Healthcare Insights. Our data is as good as...

Jul 2024
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Director

Operations, Product

Huron Rounding's ease of use depends. Someone who is used to technology would say it rates top of...

Jul 2024
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Director

Operations

Whenever we get a group that has decided they want to utilize Huron Rounding, the Huron...

Jul 2024
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Manager

Loyalty, Operations, Value

Huron Rounding is very easy to use. It is very user friendly. The training was wonderful, but we...

Jul 2024
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Nurse

Relationship

Huron is very good at communicating their scheduled downtime. We are always aware.

Jul 2024
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Nurse

Product

Huron’s reporting is good. We are tracking quite a few things through Huron's system. We are using...

Jul 2024
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Nurse

Product

Overall, Huron’s product is easy to understand but does have some technical difficulties. We have...

Jul 2024
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Nurse

Relationship

My favorite part of working with Huron is the representative we have and how helpful they are. They...

Jul 2024
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Nurse

Product

Huron Rounding works quite nicely with our EHR. I haven't had issues with that communication.

Jul 2024
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Analyst/Coordinator

Relationship

When we have an issue, our account manager will get back to us usually before the end of the day if...

Jul 2024
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Director

Culture, Loyalty

Our contract ends in the near future, and we will not be continuing with Huron and therefore their...

Jul 2024
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Director

Relationship

The vendor’s executive involvement is very complicated. It has changed and evolved so much. The...

Jul 2024
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Director

Operations

The training is very much dependent on the trainer. The resources the vendor has dedicated to us...

Jul 2024
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VP/Other Executive

Culture, Value

Everything on the contract has a cost, and if we want to add something, there is a cost. It is just...

Jul 2024
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VP/Other Executive

Relationship, Operations

We have a relationship where we trust the products that Huron has. Our representative at Huron was...

Jul 2024
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VP/Other Executive

Product

There is a basic way that the program is built. We set it up on the back end to fit our organization...

Jul 2024
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VP/Other Executive

Product

Compared to what we had previously for patient rounding, the Huron Rounding tool is just a lot more...

Jul 2024
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VP/Other Executive

Product

Our experience with Huron Rounding has been very good. What I like about Huron Rounding is the...

Jul 2024
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VP/Other Executive

Loyalty, Product

The product interfaces one way with the EHR so that we get a live feed of who the patients are and...

Jul 2024
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VP/Other Executive

Loyalty

We moved to Huron Rounding because it is part of our health system's decision to bring us all onto...

Jul 2024
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VP/Other Executive

Loyalty

Our focus right now is on HCAHPS scores, and we are starting to see Huron Rounding move the mark, so...

Jul 2024
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Director

Operations

The implementation went well. We had some training courses. There are different programs inside the...

Jul 2024
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Director

Loyalty, Product

The product is very user friendly. It is also customizable. And the vendor's team is easy to work...

Jul 2024
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Director

Relationship

The vendor is very transparent. The communication has been a little off sometimes, but it seems to...

Jul 2024
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Director

Relationship

When we contact the vendor's support team, I notice a delay in response to emails occasionally but...

Jul 2024
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VP/Other Executive

Loyalty, Product

Integration with Huron Rounding is currently nonexistent. I would like to see Huron offer...

Jul 2024
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VP/Other Executive

Relationship

One of Huron’s strengths is definitely the support from our advisor. That individual is incredible,...

Jul 2024
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CEO/President

Relationship

Huron Rounding gives us answers to help validate whether processes are occurring. That is the...

Jul 2024
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CEO/President

Product, Value

The product is expensive. There need to be other enhancements and products involved for the price. I...

Jul 2024
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Manager

Product

If someone is already rounding and struggling to manage the data, I would tell them to consider...

Apr 2024
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Director

Loyalty, Product

The Huron Rounding tool could be more focused. It doesn’t particularly give us data on a granular...

Apr 2024
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(0)
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Director

Operations, Product

The rounding tool is very easy, but managing direct reports and some back-end work is not...

Apr 2024
||
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Director

Relationship

Whether Huron keeps all their promises depends on our representative at the moment. Through the...

Apr 2024
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Director

Product

Huron Rounding is dynamic, and we get out what we put into it. The tool is user friendly, easy to...

Apr 2024
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Director

Operations

Training from Huron is available if I need it. The vendor always seems willing if I say I need...

Apr 2024
||
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Director

Relationship

Our Huron representative asks for feedback frequently. They ask how to help us and what they can do...

Apr 2024
||
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Director

Relationship

Huron Rounding has not been down frequently, but the vendor sends out a communication if their tool...

Apr 2024
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Manager

Operations

I find Huron Rounding fairly easy to use, but we have folks on our team who are still rounding on...

Apr 2024
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Manager

Relationship

Huron is usually pretty responsive, but I haven't noticed any proactive alerts from them.

Apr 2024
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Manager

Operations, Product

Huron Rounding meets our needs for how we use it currently, but the use is limited. We put a lot of...

Apr 2024
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Director

Value

Huron Rounding has moderately reduced our workload in the way that it tracks and trends things. We...

Apr 2024
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Relationship

Huron does regular touchpoints with us and allows for the best sharing and feedback. Our product...

Apr 2024
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Product, Value

Huron Rounding is a simple tool. It is very easy to capture what we need, and it is easy for our...

Apr 2024
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Product

Huron Rounding definitely has more opportunities for reporting data compared to other tools we use....

Apr 2024
||
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Relationship

Huron’s customer support for implementations has been very crucial for us. The vendor's people can...

Apr 2024
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Relationship

Huron’s customer support team doesn't seem to always deliver the most accurate responses to us. The...

Apr 2024
||
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Manager

Relationship

Sometimes I feel like when I bring up a problem to someone at Huron, they have to ask other people...

Dec 2023
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Manager

Product

When we are rounding on patients, we print out the hospital census as well. One of the biggest...

Dec 2023
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Manager

Relationship

Huron does keep all promises. The vendor is really good because we have each other's contact information....

Dec 2023
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CEO/President

Relationship, Value

We have increased our retention by using Huron Rounding. We have noticed that difference. People...

Dec 2023
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CEO/President

Product

I would recommend that people really use the rounding tool the way it is intended to be used. At...

Dec 2023
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CEO/President

Product

With some of the recent upgrades that Huron has done, some of the favorites haven't carried over, so...

Dec 2023
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CEO/President

Operations

We recently had a conference where Huron refreshed everybody on training, and we do that fairly...

Dec 2023
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CNO

Relationship

We started with a different product, and the transition to Huron Rounding has been so smooth that...

Nov 2023
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(0)
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CNO

Relationship

Huron’s biggest strength is that they have a team that understands the point of care very well, and...

Nov 2023
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(0)
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Director

Loyalty, Value

We were struggling with turnover, so we wanted to make people want to stay based on the quality of...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Product

The platform is good but can be nonintuitive. For example, we have supervisors who may have staff in...

Oct 2023
||
(0)
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Director

Operations

Huron’s staff is really good. Anytime something is being released, Huron is right there doing...

Oct 2023
||
(0)
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Director

Relationship

Huron’s support is good. It isn't always immediate, but we usually get a decent response within 24...

Oct 2023
||
(0)
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Director

Product

The vendor just released the accelerator portal where they are getting a bit better with some of...

Oct 2023
||
(0)
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 or  to see details.

Director

Relationship

Huron’s support is good. It isn't always immediate, but we usually get a decent response within 24...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Value

We were struggling with turnover, so we wanted to make people want to stay based on the quality of...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Product

The platform is good but can be nonintuitive. For example, we have supervisors who may have staff in...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The vendor just released the accelerator portal where they are getting a bit better with some of...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

Huron’s staff is really good. Anytime something is being released, Huron is right there doing...

Oct 2023
||
(0)
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CNO

Product

We have data integrity issues with Huron Rounding, so it is hard to hold ourselves accountable to...

Oct 2023
||
(0)
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CNO

Product

There are a couple of things in Huron Rounding that I find challenging to document at the moment,...

Oct 2023
||
(0)
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CNO

Loyalty

Huron Rounding is not part of our long-term plans, and we will be looking at other options and...

Oct 2023
||
(0)
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CNO

Relationship, Operations

I would buy Huron Rounding again because our system needed some type of foundational tool, and Huron...

Oct 2023
||
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CNO

Relationship

The Huron team that we get to work with is fantastic, though their members change a lot. We have had...

Oct 2023
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CNO

Value

I wanted to add a feature in Huron Rounding and was exploring a certain type of functionality. Huron...

Oct 2023
||
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CNO

Operations

We have to ask for training from Huron, and things come in an email, and that is not an effective...

Oct 2023
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