iMedX Transcription Services Comments

 

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Current Time Inside Cache Tag Helper: 10/1/2020 1:43:14 PM and Model.EvProductId = 2877

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User Commentary

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Manager

Other Observations

We have had other vendors that have always met or exceeded our expectations, whereas with iMedX, we...

May 2020
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Manager

Tools and Methodology

We had a bit of a rough patch once where there were continual errors. I think that iMedX has...

May 2020
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Manager

Relationship

The vendor was very receptive to our choice to pull back on some work during COVID-19 in order to...

May 2020
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Director

Relationship

iMedX has been pretty awesome to work with and is very understanding. They negotiated with us when...

Apr 2020
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Director

Relationship

iMedX has supported us very well during the COVID-19 crisis. They are continually communicating. At...

Apr 2020
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Director

Project Results

When iMedX took over our services, the transition was pretty smooth. We didn't really notice hiccups...

Apr 2020
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Director

Relationship

iMedX has their own internal process for QA, but we have that in-house as well. There are errors due...

Apr 2020
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Director

Tools and Methodology

iMedX's service definitely was a money saver for us. We were able to improve our turnaround time significantly....

Apr 2020
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Director

ROI and Cost

A couple of years ago, the vendor wanted us to switch to their platform. It didn't cost us anything...

Apr 2020
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Manager

Relationship

iMedX is a transcription vendor that we use at the health system. We are not as happy with them as...

Nov 2018
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Director

Project Results

iMedX has been very helpful and responsive. The resources we use are offshore, so the communication...

May 2018
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Director

Project Results

There have been a few occasions when our systems shut down and we had a huge backlog of...

May 2018
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Director

Project Results

We occasionally run across an editor who doesn't give us quality work. As soon as I express that the...

May 2018
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Director

Project Results

iMedX’s transcription is divided by line count and work type. Their accuracy sets them apart. Their...

Nov 2017
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Director

Relationship

There is nothing that iMedX could improve on. They are doing what we ask them to do, and they have...

Nov 2017
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Manager

Project Results

The radiologists seem satisfied with the iMedX service; at least, they are satisfied with the...

Oct 2017
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Manager

Tools and Methodology

The iMedX transcriptionists are good at communicating when they have issues, and iMedX has a pretty...

Oct 2017
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Manager

Other Observations

Our site allows radiologists to have a team of in-office editors to edit transcriptions. The...

Oct 2017
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Manager

People and Knowledge

We have seen a significant change in the management structure since Amphion was acquired by iMedX....

Oct 2017
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Manager

Tools and Methodology

We have some dissatisfaction with the attitude that we get from iMedX. It seems as if they just want...

Oct 2017
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Manager

Tools and Methodology

iMedX is switching platforms. That seems very difficult for them and has caused headaches on our...

Oct 2017
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Manager

Sales and Contracting

I have only had a conversation or two with one of the executives from iMedX, and it was all about...

Oct 2017
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Director

Other Observations

Our iMedX account manager has been great to work with. We have quite a few quality issues with...

Oct 2017
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