Impact Advisors Revenue Cycle Optimization Comments

 

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User Commentary

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CIO

Project Results

The vendor that initially implemented our enterprise system should have never been allowed to do...

Jun 2020
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CIO

Relationship

The vendor has been exceeding our expectations. They try to make the customers self-sufficient.

Jun 2020
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CIO

Tools and Methodology

I give the vendor a high rating for strategic ability on the revenue cycle project. They brought in...

Jun 2020
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CIO

People and Knowledge

Our revenue cycle leadership has become very close with Impact Advisors. Their strategy person is...

Jun 2020
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CIO

ROI and Cost

I would rate the vendor high in terms of us receiving our money’s worth. The vendor reduces their...

Jun 2020
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VP/Other Executive

Project Results

I often complain about some of the big firms not having a toolkit where they can go in and pull up...

Feb 2020
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VP/Other Executive

People and Knowledge

Impact Advisors' executive involvement has been good. We have had someone on-site who actually took...

Feb 2020
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VP/Other Executive

Project Results

Impact Advisors has been a strong partner. We have been using them for things other than revenue...

Feb 2020
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VP/Other Executive

People and Knowledge

Impact Advisors has solid individuals. Impact Advisors is strong in knowing about both our system...

Feb 2020
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VP/Other Executive

Project Results

Impact Advisors works with us and our IT team. It is not easy being an outside consulting firm...

Feb 2020
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VP/Other Executive

Project Results

Some of the principal members of the Impact Advisors team have really meshed well with our culture....

Feb 2020
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VP/Other Executive

People and Knowledge

Impact Advisors has opportunities for improvement. While the company has subject matter experts in...

Feb 2020
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VP/Other Executive

Tools and Methodology

If Impact Advisors doesn’t have a resource, they will go find one. Impact Advisors brought in a...

Feb 2020
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VP/Other Executive

People and Knowledge

Impact Advisors is super friendly, professional, and insightful. When we gave them feedback about...

Jan 2020
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VP/Other Executive

Tools and Methodology

Impact Advisors identified a significant number of opportunities to capture charges. Identifying...

Jan 2020
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VP/Other Executive

Tools and Methodology

Impact Advisors has a few tools that we will be using as long as we feel that they are useful. We...

Jan 2020
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VP/Other Executive

ROI and Cost

There were no surprises. We had understood expenses that were built into the contract. The payments...

Jan 2020
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VP/Other Executive

Relationship

I would go with the vendor again. They are good. Their offering is more of a consulting engagement...

Jan 2020
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VP/Other Executive

Project Results

The vendor certainly exceeded our expectations. We didn't know what the scope was until Impact...

Jan 2020
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VP/Other Executive

People and Knowledge

Impact Advisors had a couple of consultants that weren't as high powered as we expected, but...

Jan 2020
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VP/Other Executive

Tools and Methodology

The vendor made some recommendations that we ultimately did not embrace. They did a good job,...

Jan 2020
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VP/Other Executive

Other Observations

I would certainly recommend Impact Advisors, but my recommendation depends on the project and...

Jan 2020
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CIO

Project Results

We are rebuilding our revenue cycle from the ground up with Impact Advisors. We hired Impact...

Jan 2020
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CIO

Win/Loss - Why they were selected (by current clients)

Impact Advisors is the A-team. We did a shootout on the revenue cycle business with another firm,...

Jan 2020
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CIO

ROI and Cost

Impact Advisors works to keep us self-sufficient and to make everything so cost effective. We want...

Jan 2020
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CIO

Tools and Methodology

When we build a statement of work with Impact Advisors, they bring the metrics. They bring the...

Jan 2020
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CIO

Relationship

I hear directly from the Impact Advisors executives about how things are going, and they drop me a...

Jan 2020
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CIO

Relationship

We don't fail to recommend Impact Advisors to our peers. My rating really comes down to price. I...

Dec 2019
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CIO

Relationship

There were a few issues around responsiveness from Impact Advisors in revenue cycle optimization....

Dec 2019
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CIO

Tools and Methodology

We went through a merger as we were selecting an ERP. The finance people on either side didn't like...

Dec 2019
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CIO

People and Knowledge

Impact Advisors has more higher-end talent, so opportunities are hard to find. In most cases, their...

Dec 2019
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CIO

ROI and Cost

We try to use Impact Advisors for very critical items. We don’t necessarily use them for all our...

Dec 2019
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CIO

Relationship

Most of Impact Advisors’ strengths are in build-related work regarding specific technical knowledge...

Dec 2019
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CIO

People and Knowledge

One positive of working with the vendor was the expertise that was brought to bear. There wasn't...

Nov 2019
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CIO

Project Results

The responsibility to articulate and measure the outcome always rests with the customer. Impact...

Nov 2019
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VP/Other Executive

Tools and Methodology

Impact Advisors executed everything very well. They didn't necessarily have any tools or processes...

Nov 2019
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VP/Other Executive

Other Observations

If Impact Advisors wants to start playing with bigger consulting firms and be talked about in the...

Sep 2019
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VP/Other Executive

Tools and Methodology

On our recent project, I felt that my team and I were the ones pulling everything together; Impact...

Sep 2019
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VP/Other Executive

Relationship

Impact Advisors is among some of the best firms I have ever worked with. Their partnership and...

Sep 2019
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VP/Other Executive

Relationship

I have worked with a lot of consulting firms over the years, and a lot of them come in, give us the...

Sep 2019
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VP/Other Executive

Project Results

We had been live on our enterprise system for over a year and were still struggling with some...

Sep 2019
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VP/Other Executive

Tools and Methodology

Impact Advisors was very knowledgeable about our enterprise system. They could talk about revenue...

Sep 2019
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VP/Other Executive

Sales and Contracting

One thing I really appreciate about Impact Advisors is that they put skin in the game for our...

Sep 2019
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VP/Other Executive

Tools and Methodology

When working with a firm like Impact Advisors, knowing clearly what we want is helpful in making...

Sep 2019
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VP/Other Executive

Project Results

When we negotiated with Impact Advisors, we had some very clear goals we wanted to achieve. We...

Sep 2019
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VP/Other Executive

Tools and Methodology

We pointed out a concern that we had with an individual, and without even waiting for things to go...

Sep 2019
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CIO

Project Results

Impact Advisors came in and fixed what a different firm had totally ruined for us. Impact Advisors...

Jun 2019
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CEO/President

Tools and Methodology

Collectively, we all did a very good job in mapping and ensuring that we had the appropriate ability...

Feb 2019
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CFO

People and Knowledge

Impact Advisors has a strong background in the Epic revenue cycle. They have some pretty good...

Aug 2018
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CFO

Other Observations

Impact Advisors’ executives don't come on-site very much, but that doesn't mean they aren't engaged...

Aug 2018
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VP/Other Executive

Project Results

Impact Advisors is doing project management for us while we are implementing a system, and that is...

Apr 2018
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VP/Other Executive

Tools and Methodology

Impact Advisors has a gap around reporting for our executive leadership. We would like a dashboard...

Apr 2018
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VP/Other Executive

People and Knowledge

There are some real superstars on Impact Advisors’ team, but there are other people that we send...

Apr 2018
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VP/Other Executive

People and Knowledge

Working with Impact Advisors was a dream come true. I had a revenue cycle resource who helped me...

Feb 2018
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VP/Other Executive

Project Results

My consultant with Impact Advisors helped me with optimization and work queue structures. Our...

Feb 2018
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VP/Other Executive

Project Results

I am a seasoned revenue cycle person; I have worked with many consulting groups. Working with Impact...

Feb 2018
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CIO

Relationship

Impact Advisors has proven themselves to be trustworthy. I don't hesitate to call them and tell them...

Jan 2018
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CIO

Relationship

We haven't used any other firms because we feel so comfortable with Impact Advisors. They give us...

Jan 2018
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CIO

Project Results

Impact Advisors doesn't just tell us the things that we need to do. They understand our hospital and...

Jan 2018
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VP/Other Executive

People and Knowledge

Impact Advisors does a great job at researching industry-specific issues and incorporating new...

Jan 2018
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VP/Other Executive

People and Knowledge

We have had a phenomenal experience with Impact Advisors. We have used other vendors to implement...

Jan 2018
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VP/Other Executive

Tools and Methodology

The only challenge with Impact Advisors is that their employees come from different segments of the...

Jan 2018
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VP/Other Executive

People and Knowledge

The quality of the Impact Advisors consultants, their knowledge, and their experience for our niche...

Jan 2018
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VP/Other Executive

Project Results

We would wholeheartedly recommend Impact Advisors to anyone for financial improvement consulting....

Oct 2017
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VP/Other Executive

People and Knowledge

We reached out to Impact Advisors a lot during the course of one particular project, and they were...

Oct 2017
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VP/Other Executive

Relationship

We feel that Impact Advisors is a true partner because they really take the time to integrate with...

Oct 2017
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VP/Other Executive

Relationship

Our leadership has a good relationship with Impact Advisors. We have had some of Impact Advisors'...

Oct 2017
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Director

People and Knowledge

We still work with a consultant from Impact Advisors. We needed someone with extensive experience...

Oct 2017
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Director

Other Observations

I haven’t had the opportunity to explore future possibilities with Impact Advisors. We use them for...

Oct 2017
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Director

Project Results

When it comes to meeting our EMR needs, Impact Advisors does a great job. That is their niche, and...

Oct 2017
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