Cloverleaf Integration Suite Commentary
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Paul Hess
Research Director
KLAS Research Director - Paul Hess
 
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User Commentary

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Director

Relationship

Infor has never been a problem in terms of keeping promises. They have kept their promises, and they...

Jun 2025
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Director

Culture, Value

The vendor is always pushing services for Cloverleaf Integration Suite. We don't always have to take...

Jun 2025
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Manager

Relationship

We are able to open tickets with Infor’s support team and then work directly with an engineer to...

Mar 2025
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Manager

Culture, Relationship

Infor doesn’t keep all their promises about addressing issues that pop up with new features and new...

Mar 2025
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Manager

Value

Infor charges us quite a bit. Cloverleaf Integration Suite is pretty costly, and every time we talk...

Mar 2025
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Manager

Product

Cloverleaf Integration Suite does a good job of monitoring a large number of interfaces. It is a...

Mar 2025
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Manager

Culture

I have an example of something that upset us. Part of the model that we were thinking about using...

Jan 2025
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Manager

Relationship

Infor’s support gets tickets from a lot of different people, and the vendor seems to be more...

Jan 2025
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Manager

Product

We have been using Cloverleaf Integration Suite for several years. We just upgraded from our...

Jan 2025
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Manager

Operations

We got some new Infor resources assigned to us, and the resources that we have are very responsive....

Jan 2025
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Analyst/Coordinator

Culture

I don't feel like Infor has ever let us down. We have a very nice contract with them currently. What...

Dec 2024
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Analyst/Coordinator

Loyalty

We are looking at some significant changes, so I predict my overall satisfaction will go down a bit...

Dec 2024
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VP/Other Executive

Product

Cloverleaf Integration Suite always works. I view Cloverleaf Integration Suite as a very specific...

Dec 2024
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VP/Other Executive

Relationship

Issues get resolved quickly by Infor’s support team. We have good access to the executive leadership...

Dec 2024
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VP/Other Executive

Product, Value

Cloverleaf Integration Suite is clunky and hard to maintain. Every time we add an integration, there...

Dec 2024
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CIO

Value

Infor nickel-and-dimes us a little, and that is only because they want to move us to the cloud.

Dec 2024
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CIO

Operations, Product

With the right people, the product can work as Infor says it can; it really has a lot to do with the...

Dec 2024
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CIO

Relationship

Like anything else, the bigger the vendor gets, the harder it is to get support. For example, one of...

Dec 2024
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Director

Operations

Infor’s training platform is decent, but the way they present enhancements to their clients is...

Oct 2024
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Director

Value

Cloverleaf Integration Suite didn't really cost much.

Oct 2024
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Director

Loyalty, Relationship

Infor is a great partner, and they are always there for me and my organization. We still have areas...

Oct 2024
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Director

Loyalty, Product

Infor is coming out with new technology and new stuff. They are bringing a lot of things to the...

Oct 2024
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Manager

Relationship

We have interactions with other engines when we do projects, and we are usually able to come to the...

Sep 2024
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Manager

Loyalty

Our satisfaction with the current functionality could be because we are not using the latest...

Sep 2024
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Manager

Loyalty

Our overall experience has been a good one, but we don't often engage the vendor because we pretty...

Sep 2024
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Manager

Relationship

Infor beat everything that we asked them to do. I don't have a problem with them. We have good...

Aug 2024
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Manager

Product

I like the reliability of Cloverleaf Integration Suite. We have a constant workflow, and our...

Aug 2024
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Manager

Product

We have a lot of people who are interested in what happens inside the Cloverleaf Integration Suite...

Aug 2024
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Manager

Value

Infor’s current charging is based on transactions, and as the hospital grows, so do our...

Aug 2024
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Manager

Loyalty, Product

Some of the GUI stuff is still a little messy in Cloverleaf Integration Suite. Infor tried to do...

Aug 2024
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Director

Value

In terms of charges, there aren't as many things to choose from with Infor as there are with other...

Aug 2024
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Director

Loyalty, Value

We have been a Cloverleaf Integration Suite customer for a long time, and we are happy with it. We...

Aug 2024
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Analyst/Coordinator

Culture, Value

For the most part, the vendor avoids charging for every little thing. Typically, we don't engage...

Jul 2024
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Analyst/Coordinator

Loyalty

In the last year, there hasn’t been anything really major in terms of changes with the vendor or...

Jul 2024
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Analyst/Coordinator

Operations

In the past, I was highly satisfied with the vendor’s training. We haven't really gone through any...

Jul 2024
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Analyst/Coordinator

Loyalty, Product

I’m not fully satisfied with the product supporting our integration or interoperability goals, and...

Jul 2024
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Analyst/Coordinator

Loyalty, Product

I have worked with Cloverleaf Integration Suite for so long. I haven't really had a lot of exposure...

Jul 2024
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Analyst/Coordinator

Operations

We haven't really utilized the vendor’s services that much in any upgrades. We did do a recent patch...

Jul 2024
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Analyst/Coordinator

Relationship

One of the primary things with the Cloverleaf Integration Suite stuff is that there is a good user...

Jul 2024
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Analyst/Coordinator

Loyalty, Product

The product is basically our enterprise integration engine. We also have another vendor that is used...

Jul 2024
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Analyst/Coordinator

Relationship

The vendor has kept all their promises in that when we have needed their assistance or information,...

Jul 2024
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