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Cloverleaf Integration Suite Comments
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KLAS VP of Research / Strategy, Clinical - Coray Tate
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Coray Tate

VP of Research / Strategy, Clinical

coray.tate@klasresearch.com

801-404-5265

 
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Manager

Using Cloverleaf Integration Suite can be as easy as dragging and dropping with a few configuration...

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Manager

Lots of times with integration, when we need Infor's support, it is usually in a critical situation....

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Manager

The vendor is very involved and connected from a sales perspective. Because they want to keep their...

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Manager

We are not on the version of the software where we can experience the best quality. The vendor...

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Analyst/Coordinator

The Infor user community support is great, and the product support is good.

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Analyst/Coordinator

The product is stable and runs well. It is rare that we have an issue related to the software....

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Analyst/Coordinator

I would like the product to have greater ease of use in the new FHIR standards, and I would also...

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Director

The solution has its issues but is still a functioning interface engine. The ease of use is lacking...

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Manager

The Infor product can do integration today, but it does struggle with exchanging large files. The...

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Manager

Our major driving factor for considering other vendors is the overall cost of ownership. We aren't...

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Manager

Once we get support on an issue, the support people are very dedicated and aligned with getting our...

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Manager

The FHIR Bridge server has built-in resources for FHIR, and that makes integrations quicker. Infor's...

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CIO

Cloverleaf Integration Suite is great, but Infor is a really bad and greedy company. They...

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CIO

We had a bad experience with Infor from a contract perspective. The vendor used bullying tactics,...

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CIO

We are actively looking to replace this solution. In my list of good and bad companies, Infor is at...

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CIO

The simple fact is that we have had no problems with Cloverleaf Integration Suite. Everything has...

Dec 2020
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CIO

I like the overall architecture of Cloverleaf Integration Suite for licensing and such. It is...

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Director

Everything now is administered through a mouse click. The user interface is great, but under the...

Nov 2020
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Director

I might get a call from the vendor semiannually or annually. We set the system up, and it just runs....

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Director

It is very early, but I do think the vendor is probably ready to administer and set up solutions out...

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Manager

I haven’t seen any problems with Infor keeping their promises. They are very good about not...

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Manager

The only experiences I have had with Infor on implementations have been top notch and without...

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Manager

At this point, I don’t have any needs that aren’t being met by the vendor. I know there are other...

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Manager

Somewhat recently, we took on a hospital close to us that was using another system. We had to take...

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Manager

There is nothing that I am dissatisfied with. We aren’t high users. We have a lot of things going...

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Analyst/Coordinator

Once people get used to building things in the product, the interface engine is great. There is a...

Nov 2020
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Analyst/Coordinator

Infor could make the product more intuitive for new users. Once people get used to the product, it...

Nov 2020
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Analyst/Coordinator

During the few times I have had to reach out to Infor for support, there has been a fairly quick...

Nov 2020
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Analyst/Coordinator

Infor keeps their promises. When it comes to avoiding charging us for every little thing, they tend...

Nov 2020
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Analyst/Coordinator

The vendor built an integration engine on a very stable platform. I don’t think we have had to bring...

Nov 2020
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Analyst/Coordinator

Documentation could always be done a lot better. I sometimes feel like it is a mystery to discern...

Nov 2020
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Manager

I have always enjoyed the product, but I know that we have a lot of enhancements that we aren't...

Oct 2020
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Manager

The vendor doesn't nickel-and-dime us unless we reach out to do an upgrade. I don't think that the...

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Manager

The person who supports the product needs to have a fairly deep level of knowledge. We are a small...

Oct 2020
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Manager

The vendor has always been very responsive when we need any support, but they could do some work to...

Oct 2020
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Manager

Financially, I don't think that it makes sense to jump to another ship, but there are products out...

Oct 2020
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Manager

The vendor hasn't been unavailable during COVID-19. They have reached out multiple times. We have...

Jul 2020
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Manager

The solution has suited us very well over the years. We might purchase the solution again if we had...

Jul 2020
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Manager

There hasn't been a time when we haven't been able to work something out with the vendor. I can't...

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Manager

The vendor charges for every little thing in terms of modules. I know that a company needs to stay...

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Manager

The vendor needs to revamp their training and provide more ongoing training. The training is basic....

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Manager

The product does what the vendor says it can do. When they promoted the solution to us in the...

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Manager

My biggest issues right now are the price tags for separate modules. The cost doesn't sit well with...

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Manager

The product does what it needs to do as long as organizations have the staff to make the product...

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Manager

The vendor delivers new technology at a cost. We purchased the HL7 engine a decade ago or more, and...

Jul 2020
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Manager

The vendor is available at a cost. We are told that if we want support for an upgrade, that will...

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Manager

The vendor's scores have improved since we have last rated them. There was an issue at the time. The...

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Director

With Cloverleaf Integration Suite, we don't take training other than what we get at the user...

Jul 2020
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Director

We don't really look at any of the competition to Infor because we are satisfied with Cloverleaf...

Jul 2020
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Manager

We typically don't see any executive involvement up front. The contact we receive is either from the...

Jul 2020
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Manager

Cloverleaf Integration Suite has the most flexibility and capabilities, especially in terms of the...

Jul 2020
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Manager

Infor is pushing their cloud service where Cloverleaf Integration Suite is run on Amazon Web...

Jul 2020
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Manager

I don’t have any issues with Infor. We don’t currently need a lot of support from the vendor for the...

May 2020
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Manager

The overall quality is good. I am pretty happy with the system. The application is very complicated....

May 2020
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Manager

I would give the vendor a low score in terms of getting our money’s worth. When we were getting...

May 2020
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Manager

Infor used to have regional user meetings and monthly conference calls to talk about new products or...

May 2020
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