Cloverleaf Integration Suite Commentary
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Subject Expert
Caleb Simmons
Client Success Team Manager
Commentary Summary
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User Commentary
Loyalty
The ease of use of the solution is probably going to be a little more difficult now that we have...
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Product
Cloverleaf Integration Suite does everything we need it to. It is very stable in our current...
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Culture, Value
Since we have grown and gone over to the cloud, we no longer have the problem that we used to have...
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Relationship, Operations, Product
It would be nice to have more documentation so that we could read about new functionality and how to...
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Operations
Infor’s training is decent. I think they are trying to be like Epic, and that is good. They are...
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Product
When we upgrade Cloverleaf Integration Suite, there aren't really issues.
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Product
Cloverleaf Integration Suite is a robust, fully integrated, and fully customizable engine that can...
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Value
We are not happy with Infor, but the Cloverleaf Integration Suite team that we are working with has...
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Relationship
Infor has never been a problem in terms of keeping promises. They have kept their promises, and they...
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Culture, Value
The vendor is always pushing services for Cloverleaf Integration Suite. We don't always have to take...
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Relationship
We are able to open tickets with Infor’s support team and then work directly with an engineer to...
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Culture, Relationship
Infor doesn’t keep all their promises about addressing issues that pop up with new features and new...
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Value
Infor charges us quite a bit. Cloverleaf Integration Suite is pretty costly, and every time we talk...
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Product
Cloverleaf Integration Suite does a good job of monitoring a large number of interfaces. It is a...
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Culture
I have an example of something that upset us. Part of the model that we were thinking about using...
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Relationship
Infor’s support gets tickets from a lot of different people, and the vendor seems to be more...
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Product
We have been using Cloverleaf Integration Suite for several years. We just upgraded from our...
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Operations
We got some new Infor resources assigned to us, and the resources that we have are very responsive....
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Culture
I don't feel like Infor has ever let us down. We have a very nice contract with them currently. What...
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Loyalty
We are looking at some significant changes, so I predict my overall satisfaction will go down a bit...
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Product
Cloverleaf Integration Suite always works. I view Cloverleaf Integration Suite as a very specific...
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Relationship
Issues get resolved quickly by Infor’s support team. We have good access to the executive leadership...
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Product, Value
Cloverleaf Integration Suite is clunky and hard to maintain. Every time we add an integration, there...
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Value
Infor nickel-and-dimes us a little, and that is only because they want to move us to the cloud.
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Operations, Product
With the right people, the product can work as Infor says it can; it really has a lot to do with the...
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Relationship
Like anything else, the bigger the vendor gets, the harder it is to get support. For example, one of...
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