Cloverleaf Integration Suite
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Tyson Blauer
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User Commentary

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Manager

Relationship, Product

I would tell a friend that the product is a highly reliable workhorse of a system. We count on it,...

Sep 2023
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Manager

Operations

Infor's training people have been knowledgeable about the product, but they haven't necessarily been...

Sep 2023
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Manager

Product

We really appreciate the product's quality. We haven't found any bugs in the system. It takes some...

Sep 2023
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Manager

Product

The system no longer supports all of our interoperability goals, but the pieces of the system we...

Sep 2023
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Manager

Relationship

We only use Infor's web support, and we seldom tap into that. However, we have been very satisfied...

Sep 2023
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Manager

Relationship

Our account representative from Infor is switched out on a regular basis, but we don't always hear...

Sep 2023
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Manager

Relationship

I don't think that we lack executive involvement from Infor, but we don't have a lot of interactions...

Sep 2023
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Manager

Product, Value

The outcomes we have seen from using the product would be its effective integration with third-party...

Sep 2023
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Manager

Culture, Value

With every service we have asked for, I have noticed that Infor is getting away from including...

Aug 2023
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Manager

Product

Cloverleaf Integration Suite’s major strengths are its robustness and resilience. It is a very...

Aug 2023
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Manager

Relationship

Infor is great to work with because they always try to see whether they can do something for us....

Aug 2023
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Manager

Relationship

When Lawson was acquired by Infor, I was afraid the vendor would get rid of Cloverleaf Integration...

Aug 2023
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VP/Other Executive

Operations

Frankly, we don't come to Infor with problems very often; our implementation is very mature. But...

Jul 2023
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VP/Other Executive

Loyalty

Cloverleaf Integration Suite is the best HL7 integration platform in the world. That was why we...

Jul 2023
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Director

Product

Cloverleaf Integration Suite handles all of the integrations between our different clinical systems...

Jul 2023
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Director

Value

We wish Infor would charge less. The price could come down 10%–15% and still be reasonable. The cost...

Jul 2023
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VP/Other Executive

Relationship

The product manager for Cloverleaf Integration Suite has proactively reached out and asked about a...

Jul 2023
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VP/Other Executive

Product

In talking about the vendor's weaknesses, I run the risk of being hypercritical. I could say that...

Jul 2023
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VP/Other Executive

Relationship, Operations

I have been appreciative of how Infor recognizes situations for what they are. They have shown...

Jul 2023
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VP/Other Executive

Loyalty, Product

The system has been involved in some new things. The system has been supporting front- and...

Jul 2023
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Manager

Loyalty, Product

Cloverleaf Integration Suite is totally vendor dependent, and we might be going away from that. The...

Jun 2023
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Manager

Operations, Product

Cloverleaf Integration Suite is a little tricky because it allows us to do more on the command line....

Jun 2023
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Analyst/Coordinator

Product

I have been dealing with Infor for many years and have not had any problems with their system. The...

Jun 2023
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Analyst/Coordinator

Operations

Those that have done the training from Infor have been very satisfied with it and have done well...

Jun 2023
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Manager

Product

There are several problems with the solution. For example, we can't view many log files without the...

Jun 2023
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Manager

Value

The vendor charges us for every little thing. Given that we do so much of the maintenance of the...

Jun 2023
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Manager

Operations

The vendor's training isn't bad. It would be nice if they could provide a lot more topics that we...

Jun 2023
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Manager

Relationship

I don't see much proactive service from Infor. The vendor isn't proactive in the sense that I don't...

Jun 2023
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Manager

Product, Value

Cloverleaf Integration Suite is my team's day-to-day solution. There aren't too many options on the...

Jun 2023
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Analyst/Coordinator

Operations

Infor has supported us well. Most of our upgrades have been self-managed. We didn't involve the...

May 2023
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Analyst/Coordinator

Operations

Infor is quite good with ongoing training. We have had decent training with them and have gotten...

May 2023
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Analyst/Coordinator

Product

The product definitely does what it is supposed to do. One of the strengths of Cloverleaf...

May 2023
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Analyst/Coordinator

Product

We aren't always paying attention to what the vendor is doing for upcoming versions until it is time...

May 2023
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Analyst/Coordinator

Relationship

Infor’s support has been very good the few times we have needed it. The support people give some...

May 2023
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Analyst/Coordinator

Relationship

My path into Infor is through the support staff. The support people are able to solve the problems,...

May 2023
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Analyst/Coordinator

Operations, Product

There is a bit of a learning curve to the system, but once we get the learning curve down, the...

May 2023
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Analyst/Coordinator

Loyalty, Product

The version we have of Cloverleaf Integration Suite has functionality that mostly helps us achieve...

May 2023
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Director

Relationship

Infor has been a good partner to work with. They understand the pain points we run into.

Apr 2023
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Director

Product

The suite is not helping us consume that much data. That is one of the challenges that we had, and...

Apr 2023
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Director

Operations

We are not using Infor’s training. We bring in our team of experts from outside. Some people have...

Apr 2023
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Director

Loyalty

Our vision is for everything to be in the cloud as soon as possible. We have many of our products in...

Apr 2023
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Director

Loyalty

Infor’s product is a competing product in the market. Overall, their product seems to be moving in...

Apr 2023
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Manager

Loyalty, Product

Someone I work with develops in a scripted code, and I look at more of the GUI side that Infor has...

Feb 2023
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Manager

Operations

It would be nice if Infor had more community-based training or free office hours where they...

Feb 2023
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Manager

Product

The product is solid. We don't experience any outages or downtime, and that is probably because the...

Feb 2023
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Manager

Relationship

We don't have to call the support team unless there is something weird that we are unsure how to do....

Feb 2023
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Manager

Value

Since the vendor was bought up by Infor a while back, the cost of licensing has gone up quite a bit....

Feb 2023
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Manager

Relationship

When we have issues with the product, the vendor attempts to fix them. However, Infor doesn't always...

Jan 2023
||
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Manager

Relationship, Operations

We don't have much in the way of vendor involvement, but the vendor does fairly well when we get...

Jan 2023
||
(0)
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Manager

Operations, Product

The system is fairly well designed, and it works well. It is easy for us to get new users up to...

Jan 2023
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Manager

Relationship

Infor's support people do a good job of helping us when we have issues with the product's basic...

Jan 2023
||
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Manager

Relationship

Infor has development people overseas, and communicating with them is sometimes difficult. That...

Jan 2023
||
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Manager

Relationship

There is no executive involvement from Infor. We used to have someone assigned to our account, but...

Jan 2023
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Manager

Operations

I would tell a peer that they have to make sure they have the right educated staff. My peer will...

Jan 2023
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CNO

Loyalty, Product

We have gotten the required upgrades to the system's engine to make sure that we will be FHIR...

Nov 2022
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(0)
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CNO

Relationship, Product

Infor isn’t doing as much as they can to innovate, but they are doing enough. The product has a very...

Nov 2022
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CNO

Relationship

We want Infor to contact us and let us know when there are opportunities. I have never really had...

Nov 2022
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(0)
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Director

Loyalty, Relationship

I don't feel like there is any big vendor or executive involvement. There isn't anybody there that...

Sep 2022
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(0)
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Analyst/Coordinator

Relationship

Infor doesn’t allow as much free exchange in the community as they did before. And when it comes to...

Sep 2022
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Director

Operations, Product

A user can't just walk into using the solution blind; they really need to know a thing or two about...

Sep 2022
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Director

Relationship

Every time I have had a problem, the vendor has gotten right back to me, and they have helped me...

Sep 2022
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Director

Operations, Value

We haven't been trained in Cloverleaf Integration Suite since we purchased it. The vendor probably...

Sep 2022
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Director

Value

The reliability of the product is what stands out; Cloverleaf Integration Suite is a very stable...

Sep 2022
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Manager

Product

Cloverleaf Integration Suite is designed to be very powerful and give users ultimate control over...

Sep 2022
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Manager

Product

The GUI can be a bit buggy and laggy, though we are a few major versions behind. I am hoping Infor...

Sep 2022
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Director

Loyalty, Product

A more modern architecture for the product would make more sense. Cloverleaf Integration Suite is...

Sep 2022
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Analyst/Coordinator

Culture, Value

Some of the licensing provisions and our contract negotiation with Infor are a little problematic....

Sep 2022
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Analyst/Coordinator

Product

Cloverleaf Integration Suite is excellent at routing and manipulating HL7, and it is very good at...

Sep 2022
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Analyst/Coordinator

Product

The database and connectivity with Cloverleaf Integration Suite and FHIR are some of the aspects...

Sep 2022
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Director

Value

If we bought CloverLeaf Integration Suite again, our investment would be considerably more, and at...

Sep 2022
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