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Cloverleaf Integration Suite Commentary
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Subject Expert
Cris Ludwig
Associate Engagement Partner
KLAS Associate Engagement Partner - Cris Ludwig
 

Commentary Summary

Comment Type Breakout

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User Commentary

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Analyst/Coordinator

Honestly, we have never had any issues with the availability of this application. It just works....

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

The Infor executive associated with our account helps us in our partnership and puts us in contact...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

I'm a huge fan of Cloverleaf Integration Suite because it’s really helping us. It’s a nice product,...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

Infor is doing really well with their products, and they're always innovating and doing different...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Manager

We don't see a lot of updates in Cloverleaf Integration Suite. We're going through an upgrade here...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Manager

I don’t think that it would do a lot to have Infor come on-site to see how we do things. They would...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Manager

Cloverleaf Integration Suite is flexible and pretty intuitive. If organizations have a solid team...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

Infor’s training is very solid, but as with anything related to IT, the training struggles to have...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Manager

I hear from our strategic sourcing department that Cloverleaf Integration Suite is expensive. I'm a...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Manager

I am not impressed with the third parties that Infor uses that they need to rely on for support....

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

Infor does a very good job with support. Since we're an older client and are pretty set in our ways,...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

Infor has done a couple of things that have let us down. One of the things is that we just did a...

Comment Tone Negative
Pillars Relationship, Operations, Product
Evaluation Unrated

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Manager

Infor has kept Cloverleaf Integration Suite up. They're always looking for ways to improve. The fact...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Manager

Infor has kept their word. They have kept the development going. They have treated us well so far in...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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Manager

Infor is really good, especially with Cloverleaf Integration Suite. Because they have all these...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Manager

I will give kudos to Infor for sticking with Cloverleaf Integration Suite because they purchased it...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Manager

Cloverleaf Integration Suite is still quite a bit more expensive than some of the other engines that...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Manager

Infor is Infor, and they'll find all kinds of new ways to slip a charge in there. They're right up...

Comment Tone Positive
Pillars Culture, Value
Evaluation Unrated

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Manager

Something that we knew would be a consequence of moving to Cloverleaf Integration Suite is that we...

Comment Tone Negative
Pillars Culture
Evaluation Unrated

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Manager

There is room for improvement with Infor's training, but usually we can get what we need out of it....

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Manager

Infor's Cloverleaf Integration Suite is an extremely stable and robust engine. Depending on my...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Manager

About a year ago, Infor came and did an on-site assessment for us. They said that now that the...

Comment Tone Positive
Pillars Culture, Relationship
Evaluation Unrated

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Manager

Like any other vendor, Infor is pushing for the cloud version of their software, and I really don't...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Manager

We don't use Infor's support people very often because I don't have a lot of issues with the system....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

The on-premises version of the solution is very stable if we put it on a Linux server. I like that...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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Manager

It has been a while since I went through the training from Infor, but I completed it and went...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Manager

I love the stability of the solution. We are able to do everything that we want to do.

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Analyst/Coordinator

Cloverleaf Integration Suite could improve by making web service integration a little easier to work...

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

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Analyst/Coordinator

It has been ages since I have had training with Infor, but it was quite good. We went out for...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Analyst/Coordinator

When we do need Infor’s support team members, they are quite good, but thankfully, I haven't needed...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

We are so entrenched in Cloverleaf Integration Suite now that a shift to some other solution would...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

Infor’s training was just a basic class. It was a good orientation class to get to know Cloverleaf...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Manager

Infor is very timely and consistent. They are helpful when solving problems. They follow up with our...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

I don't think we could find other software to handle the amount of load we put on Cloverleaf...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Manager

We find Infor's prices to be steep. We would like to add some more modules that we don't currently...

Comment Tone Negative
Pillars Culture, Value
Evaluation Unrated

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CTO

Infor does have a solid training and certification program with different levels. Their support team...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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CTO

Cloverleaf Integration Suite is on par with other vendors' solutions. It is not much more expensive,...

Comment Tone Positive
Pillars Culture, Value
Evaluation Unrated

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CTO

Cloverleaf Integration Suite is an absolutely amazing piece of software, but the move to the cloud...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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CTO

I have been in active, regular conversation about the Infor escalations because of the cloud product...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CTO

A lot of Cloverleaf Integration Suite is the same as it was years ago. I don't believe that after it...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Analyst/Coordinator

We have very good support from Infor. I don't typically enter support tickets for Cloverleaf...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

There is a misconception that the limited interface front-end functionality of EMRs, like Epic's,...

Comment Tone Neutral
Pillars Product
Evaluation Unrated

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Manager

The ease of use of the solution is probably going to be a little more difficult now that we have...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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Manager

Cloverleaf Integration Suite does everything we need it to. It is very stable in our current...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

Since we have grown and gone over to the cloud, we no longer have the problem that we used to have...

Comment Tone Positive
Pillars Culture, Value
Evaluation Unrated

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Manager

It would be nice to have more documentation so that we could read about new functionality and how to...

Comment Tone Negative
Pillars Relationship, Operations, Product
Evaluation Unrated

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