Cloverleaf Integration Suite Commentary
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Subject Expert
Caleb Simmons
Client Success Team Manager
Commentary Summary
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User Commentary
Relationship, Operations
Infor does have a solid training and certification program with different levels. Their support team...
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Culture, Value
Cloverleaf Integration Suite is on par with other vendors' solutions. It is not much more expensive,...
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Loyalty, Product
Cloverleaf Integration Suite is an absolutely amazing piece of software, but the move to the cloud...
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Relationship
I have been in active, regular conversation about the Infor escalations because of the cloud product...
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Loyalty, Product
A lot of Cloverleaf Integration Suite is the same as it was years ago. I don't believe that after it...
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Relationship
We have very good support from Infor. I don't typically enter support tickets for Cloverleaf...
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Product
There is a misconception that the limited interface front-end functionality of EMRs, like Epic's,...
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Loyalty
The ease of use of the solution is probably going to be a little more difficult now that we have...
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Product
Cloverleaf Integration Suite does everything we need it to. It is very stable in our current...
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Culture, Value
Since we have grown and gone over to the cloud, we no longer have the problem that we used to have...
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Relationship, Operations, Product
It would be nice to have more documentation so that we could read about new functionality and how to...
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Operations
Infor’s training is decent. I think they are trying to be like Epic, and that is good. They are...
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Product
When we upgrade Cloverleaf Integration Suite, there aren't really issues.
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Product
Cloverleaf Integration Suite is a robust, fully integrated, and fully customizable engine that can...
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Value
We are not happy with Infor, but the Cloverleaf Integration Suite team that we are working with has...
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Relationship
Infor has never been a problem in terms of keeping promises. They have kept their promises, and they...
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Culture, Value
The vendor is always pushing services for Cloverleaf Integration Suite. We don't always have to take...
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Relationship
We are able to open tickets with Infor’s support team and then work directly with an engineer to...
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Culture, Relationship
Infor doesn’t keep all their promises about addressing issues that pop up with new features and new...
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Value
Infor charges us quite a bit. Cloverleaf Integration Suite is pretty costly, and every time we talk...
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Product
Cloverleaf Integration Suite does a good job of monitoring a large number of interfaces. It is a...
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