Cloverleaf Integration Suite
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Tyson Blauer
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User Commentary

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CNO

ROI / Cost (care and feeding)

We have gotten the required upgrades to the system's engine to make sure that we will be FHIR...

Nov 2022
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CNO

Technology

Infor isn’t doing as much as they can to innovate, but they are doing enough. The product has a very...

Nov 2022
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CNO

Relationship

We want Infor to contact us and let us know when there are opportunities. I have never really had...

Nov 2022
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Director

Relationship

I don't feel like there is any big vendor or executive involvement. There isn't anybody there that...

Sep 2022
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Analyst/Coordinator

ROI / Cost (care and feeding)

Infor doesn’t allow as much free exchange in the community as they did before. And when it comes to...

Sep 2022
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Director

Functionality and Upgrades

A user can't just walk into using the solution blind; they really need to know a thing or two about...

Sep 2022
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Director

Service and Support

Every time I have had a problem, the vendor has gotten right back to me, and they have helped me...

Sep 2022
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Director

Implementation and Training

We haven't been trained in Cloverleaf Integration Suite since we purchased it. The vendor probably...

Sep 2022
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Director

ROI / Cost (care and feeding)

The reliability of the product is what stands out; Cloverleaf Integration Suite is a very stable...

Sep 2022
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Manager

Functionality and Upgrades

Cloverleaf Integration Suite is designed to be very powerful and give users ultimate control over...

Sep 2022
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Manager

Future Outlook

The GUI can be a bit buggy and laggy, though we are a few major versions behind. I am hoping Infor...

Sep 2022
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Director

Technology

A more modern architecture for the product would make more sense. Cloverleaf Integration Suite is...

Sep 2022
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Analyst/Coordinator

Sales and Contracting

Some of the licensing provisions and our contract negotiation with Infor are a little problematic....

Sep 2022
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Analyst/Coordinator

Functionality and Upgrades

Cloverleaf Integration Suite is excellent at routing and manipulating HL7, and it is very good at...

Sep 2022
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Analyst/Coordinator

Functionality and Upgrades

The database and connectivity with Cloverleaf Integration Suite and FHIR are some of the aspects...

Sep 2022
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Director

Technology

If we bought CloverLeaf Integration Suite again, our investment would be considerably more, and at...

Sep 2022
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Director

Future Outlook

We are happy with Cloverleaf Integration Suite. We have been using it for years, and we plan on...

Sep 2022
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Director

Functionality and Upgrades

We don't really add on a bunch of different things to Cloverleaf Integration Suite because there are...

Sep 2022
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Director

Relationship

We don't have a lot of interaction with Infor, but when I need something and ask a question, I get a...

Sep 2022
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Analyst/Coordinator

Technology

Cloverleaf Integration Suite is our core integration engine. I have dealt with a few other engines,...

Aug 2022
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Analyst/Coordinator

Service and Support

In terms of support, Infor is really good. We can contact them over email or through their website....

Aug 2022
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Analyst/Coordinator

Functionality and Upgrades

Infor is really good about listening to requests for updates. Things that we have mentioned have...

Aug 2022
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Analyst/Coordinator

ROI / Cost (care and feeding)

We have some very costly licensing agreements set up with Infor. Their licensing structure has...

Aug 2022
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Analyst/Coordinator

Relationship

Infor’s executives are great about reaching out and contacting us to get to the bottom of problems....

Aug 2022
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Analyst/Coordinator

ROI / Cost (care and feeding)

The product is pricey, but I don't feel like we are overpaying. The product is a core piece of our...

Aug 2022
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Analyst/Coordinator

Functionality and Upgrades

There is a bit of a learning curve with some of the system's functionalities. A person can't come...

Aug 2022
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Manager

ROI / Cost (care and feeding)

In the years after Infor gets a new product, they come up with ways to charge us for more things....

Aug 2022
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Manager

Functionality and Upgrades

If I were talking to a peer considering Cloverleaf Integration Suite, I would tell them the product...

Aug 2022
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Manager

Interfacing and Integration

Cloverleaf Integration Suite is pretty intuitive and has a lot of functionality. All I would ask is...

Aug 2022
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Manager

Relationship

Infor’s involvement from the executive level all the way down is really excellent. The vendor is...

Aug 2022
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Analyst/Coordinator

Implementation and Training

With implementations, we need to download and test the software. If we want help, we have to pay for...

Aug 2022
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Analyst/Coordinator

Functionality and Upgrades

The vendor's documentation is lacking, and more effort needs to be made on support documentation....

Aug 2022
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Analyst/Coordinator

Technology

An advantage of Infor's system is that there is a lot of user point control and flexibility. The...

Aug 2022
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Analyst/Coordinator

Service and Support

I have had some good experiences. The support is mainly average and depends on who we are working...

Aug 2022
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Analyst/Coordinator

Functionality and Upgrades

The vendor has tried to develop things to make the system easier to use. There is a steep learning...

Aug 2022
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Analyst/Coordinator

Interfacing and Integration

There might have been some initial confusion on the vendor's side as to what we did. The vendor is...

Jul 2022
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Analyst/Coordinator

Functionality and Upgrades

In terms of monitoring, the system's ease of use, the ease of setting up interfaces, and things like...

Jul 2022
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Analyst/Coordinator

Win/Loss - Why they were selected (by current clients)

When we decided to move towards purchasing an interface engine, Infor ended up being in our top...

Jul 2022
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Manager

ROI / Cost (care and feeding)

The FHIR standard has been out for a while, but now it is being rapidly adopted. In the next year,...

Jun 2022
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Manager

Technology

Infor had an upgrade schedule where they came out with new versions regularly. Then they went to a...

Jun 2022
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CIO

ROI / Cost (care and feeding)

Infor is overpricing their products beyond the market, and their competitor's system has comparable,...

Jun 2022
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Manager

Functionality and Upgrades

The global monitor piece within Cloverleaf Integration Suite allows end users to save messages as...

Jun 2022
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Manager

Functionality and Upgrades

The product is very intuitive, especially to somebody who has some background in programming. I...

Jun 2022
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Manager

ROI / Cost (care and feeding)

I am not sure what the administration would say, but I think the solution is definitely worth it. I...

Jun 2022
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Manager

Relationship

At the vendor's conferences, I have met with the actual developers, and they are very open to...

Jun 2022
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Analyst/Coordinator

Functionality and Upgrades

Cloverleaf Integration Suite is a very robust product. We handle a lot of volume, and it works...

Jun 2022
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Analyst/Coordinator

Relationship

It is not too often that we have to engage with Infor on things. For the most part, they support us...

Jun 2022
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Analyst/Coordinator

Relationship

If we have questions, Infor is responsive. Usually, we get an answer in a very timely manner. I have...

Jun 2022
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Analyst/Coordinator

Functionality and Upgrades

For those of us that have experience with using the product for a long time, it is user-friendly....

Jun 2022
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Analyst/Coordinator

ROI / Cost (care and feeding)

We are extremely satisfied with the ROI we have had with Cloverleaf Integration Suite, and I think...

Jun 2022
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Analyst/Coordinator

Implementation and Training

Something that I would like to see from the vendor is more webinars and mini training sessions....

Jun 2022
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Analyst/Coordinator

Functionality and Upgrades

Cloverleaf Integration Suite is a rock-solid integration engine. It works nicely. We can set it and...

May 2022
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Analyst/Coordinator

Functionality and Upgrades

If we have issues, 99% of the time the issues tend to not be related to Cloverleaf Integration...

May 2022
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Analyst/Coordinator

Service and Support

Thankfully, we haven't had much interaction with the vendor directly. We tend to only engage Infor...

May 2022
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Analyst/Coordinator

Future Outlook

We are looking for some better web service and API support and for the latest and greatest FHIR...

May 2022
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Analyst/Coordinator

Functionality and Upgrades

My team can build interfaces and support them because of Cloverleaf Integration Suite. There are...

May 2022
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Director

Implementation and Training

The implementation of the system was really good. The vendor rendered good service, but that comes...

May 2022
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Director

Service and Support

The vendor is constantly helping us with any issues that we notice and will immediately turn on a...

May 2022
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Director

Relationship

We have good access to our vendor representative. I am happy with the vendor's executive involvement....

May 2022
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Director

Future Outlook

With all the future development and things the vendor is working on, I think my satisfaction will be...

May 2022
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Director

Functionality and Upgrades

Cloverleaf Integration Suite is one of the best integration systems on the market. I don’t have any...

May 2022
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Director

Implementation and Training

There is no out-of-the-box solution from the vendor, but that would be a great improvement for any...

May 2022
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Director

Future Outlook

The vendor has gone through a lot of improvements recently, and they have now covered most of the...

May 2022
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Director

Functionality and Upgrades

I think the vendor needs to start directing more of their attention to the dashboard. The vendor is...

May 2022
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Director

Technology

It would be nice if the solution were cloud aligned. The vendor lacks a bit of momentum there....

May 2022
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Director

ROI / Cost (care and feeding)

After the licensing is done, the vendor doesn’t charge for anything extra. They are not charging us...

May 2022
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Manager

Functionality and Upgrades

In a similar organization, I would definitely recommend Cloverleaf Integration Suite over all of the...

Apr 2022
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Manager

Relationship

Infor is growing, and that growth is bringing them into somewhat of a spotlight. Infor's engineers...

Apr 2022
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Manager

Functionality and Upgrades

I don't love the upgrade process because we end up having to completely reinstall the product each...

Apr 2022
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Manager

Functionality and Upgrades

I appreciate all the flexibility that the product gives us, but we do have to mention the fact that...

Apr 2022
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Manager

Implementation and Training

Infor does release notes and has webinars. Infor is reasonably communicative because it is sometimes...

Apr 2022
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Manager

Service and Support

Infor is pretty responsive as a vendor. However, we don't even really need them all that much....

Apr 2022
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Manager

Service and Support

The product has great uptime and great stability. Infor has served us better than other vendors that...

Apr 2022
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Director

Functionality and Upgrades

Cloverleaf Integration Suite is very old, so I would not recommend it. It is a very difficult,...

Feb 2022
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Director

Functionality and Upgrades

Cloverleaf Integration Suite is a pretty reliable platform. It does what we need it to do.

Feb 2022
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Director

ROI / Cost (care and feeding)

I looked into an upgrade to add more capacity to Cloverleaf Integration Suite, and Infor wanted to...

Feb 2022
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Director

Relationship

The vendor doesn’t ever reach out to us. After we bought the system, they disappeared, which is...

Feb 2022
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Manager

Functionality and Upgrades

We have used the system for a long time. We like its flexibility, and it has phenomenal uptime. We...

Jan 2022
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Manager

ROI / Cost (care and feeding)

The vendor charges for a lot of things. I don’t know that I would consider the costs unexpected, but...

Jan 2022
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Manager

Service and Support

There was an upgrade to the system where we didn’t quite get the satisfaction level we had expected....

Jan 2022
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Manager

Relationship

The relationship we have with the vendor's support people and development team could certainly be...

Jan 2022
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Manager

Relationship

Cloverleaf Integration Suite is an amazing product. It is well-funded because it is owned by Infor....

Jan 2022
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Manager

Service and Support

Over the years, funding has been an issue for the vendor when it comes to improving their product,...

Jan 2022
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