TrakCare (Global) Commentary
Filtered view: (France)
Subject Expert
Eder Lagemann
VP of Engagement
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User Commentary
Loyalty, Product
I haven’t had any particular issues with the product. There is a good level of optimization in...
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Relationship
The InterSystems team is very responsive. We have a good relationship. The people I am in contact...
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Product
I don’t think the results with TrakCare are as good as we had hoped.
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Loyalty, Product, Value
For use in critical care, I would not choose TrakCare again. There are software programs available...
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Operations
The vendor lacks formal training; they don’t necessarily offer training programs. We are sometimes a...
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Relationship
InterSystems does not offer support themselves, so getting support is difficult. There are some...
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Product
We have difficulty getting statistics out of the EHR. We aren’t able to generate statistical data....
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Relationship
There are people we work with at InterSystems who are very attentive and try to find solutions. In...
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Culture, Loyalty, Relationship
The vendor works very hard to keep promises. They are attentive to our requests and needs. Although...
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Product
The issues with the system not meeting all our local needs are with pharmaceuticals and...
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Product
We can directly connect the PACS to TrakCare. We can retrieve elements of the PACS and integrate...
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Relationship, Product
The vendor meets almost all of our local needs. InterSystems has addressed our local digitalization...
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Product
A point of improvement with TrakCare would be the mobile-enabled user interface.
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Product, Value
The thing I like most about TrakCare is that it is a collaborative product, enabling caregivers to...
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Relationship
InterSystems' strengths include their responsiveness, attentiveness to needs, rapid development, and...
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Commentary Summary
Comment Type Breakout