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Loyalty, Relationship
We are doing an initiative called warm transfers. When we have a member call in who is part of the...
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Loyalty, Relationship
We have moved some additional work over to Matrix Medical Network because we feel like they are a...
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Relationship
We don't usually need the vendor’s senior folks, but they are engaged. There have been no...
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Value
The vendor doesn’t actively seek to nickel-and-dime us, but they are not proactive in a way that...
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Relationship
We have a really great relationship with Matrix Medical Network. Matrix Medical Network’s support is...
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Relationship
There really isn't a whole lot of vendor executive involvement. We have been with Matrix Medical...
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Product
I think In Home Health Assessments could definitely be a lot more technologically advanced. We are...
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