MedInsight Quality Analytics
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User Commentary

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VP/Other Executive

Functionality and Upgrades

Some of the measures that we currently need are going away. We were told that the product licensing...

Nov 2022
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VP/Other Executive

Service and Support

It is not as clear who at MedInsight we should talk to when we have questions about MedInsight...

Nov 2022
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VP/Other Executive

Functionality and Upgrades

The product is great to use and really simple; it helps us get the information that we need.

Nov 2022
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VP/Other Executive

Implementation and Training

MedInsight has really good training. They have a lot of webinars. They also have a lot of online...

Nov 2022
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Director

Implementation and Training

MedInsight has a learning and certification program, and it was a good investment. I love that it is...

Nov 2022
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Director

Relationship

I would like MedInsight to provide us access to the subject matter experts and more timely updates...

Nov 2022
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Director

Technology

MedInsight could improve the responsiveness of the technology. I am not a technical person, but...

Nov 2022
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Director

Future Outlook

MedInsight is working on more of a cloud-based solution, and there are plans to transition us from...

Nov 2022
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Director

Functionality and Upgrades

We rely heavily on certain information that we tie into our enterprise data warehouse, and from...

Nov 2022
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Manager

Implementation and Training

MedInsight implemented a training platform where we can get certifications, and the modules are...

Oct 2022
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Manager

Relationship

I have direct contact with some people at MedInsight that are like my own support team. So I have...

Oct 2022
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VP/Other Executive

Functionality and Upgrades

MedInsight is a great partner. But we have had some challenges with the product and with the...

Oct 2022
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VP/Other Executive

Relationship

Our contacts have always been very supportive and great, and they try to look out for us and move...

Oct 2022
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VP/Other Executive

Functionality and Upgrades

From a benchmarking perspective, the product is performing just as expected. We have a tool that...

Oct 2022
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VP/Other Executive

Technology

I don't view the product as being super innovative from a technology standpoint. MedInsight made...

Oct 2022
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VP/Other Executive

Lessons Learned

Organizations looking at using the MedInsight platform should make sure they understand what they...

Oct 2022
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VP/Other Executive

Service and Support

We haven't really gotten a lot of training for the product. However, when we have issues and we need...

Oct 2022
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VP/Other Executive

Technology

The other thing is that we don't leverage the product's dashboards. We found them clunky, and they...

Oct 2022
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Director

Interfacing and Integration

MedInsight's system doesn't combine claims data and clinical data, but their competitors' systems...

Oct 2022
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Director

Relationship

MedInsight has a lot of training available online, and that is helpful. We have a client...

Oct 2022
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Director

Functionality and Upgrades

MedInsight could have done a better job of investigating our focus and explaining things to us...

Oct 2022
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Director

Relationship

Our account executive from MedInsight should pay closer attention to us. That would allow them to...

Oct 2022
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Director

Relationship

MedInsight is a good partner. We just wish that they paid more attention to where the market is...

Oct 2022
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Analyst/Coordinator

Functionality and Upgrades

MedInsight Quality Analytics provides value for our company, so I would recommend it. Using the...

Jul 2022
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Analyst/Coordinator

Functionality and Upgrades

The hard part about using MedInsight Quality Analytics is that the evidence-based measures are very...

Jul 2022
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Analyst/Coordinator

ROI / Cost (care and feeding)

MedInsight does not avoid charging us; that is how they make their money.

Jul 2022
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VP/Other Executive

Functionality and Upgrades

MedInsight Quality Analytics was a breath of fresh air after our previous solution. Before, we...

May 2022
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VP/Other Executive

Functionality and Upgrades

A few years ago, I would not have chosen MedInsight because their web portal was sort of bad at the...

May 2022
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VP/Other Executive

Functionality and Upgrades

In some areas, MedInsight has made great strides, but everything else has just been status quo in...

May 2022
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VP/Other Executive

Service and Support

MedInsight’s account management team has been awesome. We have had the same account representative...

May 2022
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VP/Other Executive

Other Observations & Comments

MedInsight Quality Analytics is mainly tracking things around processes instead of outcomes, so it...

May 2022
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CFO

Relationship

MedInsight is really quite generous. We have a good, real partnership. The vendor is very reasonable...

May 2022
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CFO

Service and Support

In this industry, the data keeps changing, and MedInsight is really good about working with us to...

May 2022
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CFO

Functionality and Upgrades

With everything moving to a Tableau visualization, MedInsight Quality Analytics' internal dashboards...

May 2022
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CFO

Implementation and Training

The training is an area where there could be some improvement. The system is pretty complicated with...

May 2022
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CMO

Future Outlook

I have been really pleased with MedInsight for years. I wouldn't say MedInsight has really anything...

Feb 2022
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VP/Other Executive

ROI / Cost (care and feeding)

MedInsight has had some issues. They started out avoiding nickel-and-diming, but the more we have...

Jan 2022
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Manager

Relationship

I am very pleased with the product's overall quality, but there are times when we have to wait for...

Dec 2021
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Manager

Functionality and Upgrades

The solution is excellent in terms of standard reports that can break down our experiences and point...

Dec 2021
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Manager

Functionality and Upgrades

We have had folks who have said that they can't understand MedInsight Quality Analytics and want to...

Dec 2021
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Manager

Service and Support

We can pick up the phone and immediately talk to our contacts at MedInsight and receive support....

Dec 2021
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VP/Other Executive

ROI / Cost (care and feeding)

We are planning to use the product long term. However, that is going to come down to whether our EMR...

Dec 2021
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VP/Other Executive

Relationship

We dealt with the vendor’s sales executive, and the account team has been responsive, but we never...

Dec 2021
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VP/Other Executive

Other Observations & Comments

MedInsight should really be clear about how they interface with or differentiate themselves from our...

Dec 2021
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