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MedInsight Quality Analytics
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Ryan Pretnik
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KLAS Research Director - Ryan Pretnik
 
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User Commentary

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CMO

I have been really pleased with MedInsight for years. I wouldn't say MedInsight has really anything...

Feb 2022
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VP/Other Executive

MedInsight has had some issues. They started out avoiding nickel-and-diming, but the more we have...

Jan 2022
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Manager

I am very pleased with the product's overall quality, but there are times when we have to wait for...

Dec 2021
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Manager

The solution is excellent in terms of standard reports that can break down our experiences and point...

Dec 2021
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Manager

We have had folks who have said that they can't understand MedInsight Quality Analytics and want to...

Dec 2021
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Manager

We can pick up the phone and immediately talk to our contacts at MedInsight and receive support....

Dec 2021
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VP/Other Executive

We are planning to use the product long term. However, that is going to come down to whether our EMR...

Dec 2021
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VP/Other Executive

We dealt with the vendor’s sales executive, and the account team has been responsive, but we never...

Dec 2021
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VP/Other Executive

MedInsight should really be clear about how they interface with or differentiate themselves from our...

Dec 2021
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Analyst/Coordinator

We like MedInsight's remote desktop SQL server a lot. We like the flexibility, and we like to use...

Nov 2021
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Analyst/Coordinator

MedInsight can do better regarding the complexity of the queries that one can run on the portal. For...

Nov 2021
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Analyst/Coordinator

We used to have a terrible time with MedInsight’s customer service, but now we have a different...

Nov 2021
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Analyst/Coordinator

Other organizations should see whether they can do what MedInsight offers in-house. Organizations...

Nov 2021
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Director

The implementation was a very long process. There was a significant learning curve to get everyone...

Nov 2021
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Director

We are evaluating our learning and development platform to address the issues with training due to...

Nov 2021
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Director

We are adjusting to the product, but at the end of the day, the product operates as intended. We had...

Nov 2021
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Director

We have been viewing some of MedInsight’s new products. The products look great on the surface, so I...

Nov 2021
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Director

MedInsight helps us measure some of our clinical actions. They even go back historically to...

Nov 2021
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VP/Other Executive

I really like the component that we were using in the solution. The system is easy to use and simple...

Nov 2021
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VP/Other Executive

The vendor's support is awesome. We are working with the vendor to automate some of the things that...

Nov 2021
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VP/Other Executive

MedInsight does a monthly online training. They also record that training. That has been great.

Nov 2021
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VP/Other Executive

MedInsight Quality Analytics and the other MedInsight tools are integrated together so that we can...

Nov 2021
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VP/Other Executive

I love what we get from the product, but I don't know whether the vendor is innovative enough in...

Nov 2021
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VP/Other Executive

We are getting our money's worth from the system. The product is actually making our data cleaner....

Nov 2021
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Manager

The product delivers well. We use it daily for our analytics and for different reporting that we...

Oct 2021
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Manager

MedInsight's employee portal is the same as the system, but it is a smaller version that we can give...

Oct 2021
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Manager

MedInsight reaches out to their customers. MedInsight has a client forum every year where they...

Oct 2021
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Manager

I don't think that using MedInsight's system to integrate all our data sources would be the best...

Oct 2021
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Manager

We use an enterprise guide to do a lot of higher-end queries because MedInsight's system has...

Oct 2021
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COO

I would research other tools before buying MedInsight Quality Analytics again. With how the product...

Sep 2021
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COO

The product is easy. It is nice that we can build our own reports and share them among the users. I...

Sep 2021
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Analyst/Coordinator

MedInsight Quality Analytics is good. I appreciate it. We use it to look at the payment impact of utilization....

Aug 2021
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Analyst/Coordinator

MedInsight has good customer service. They are working to do upgrades on a regular basis, and they...

Aug 2021
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Analyst/Coordinator

MedInsight has extensive documentation of everything in their training. They are good at indicating...

Aug 2021
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Analyst/Coordinator

We do not leverage the product for HEDIS or evidence-based metrics very often. MedInsight Quality...

Aug 2021
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Analyst/Coordinator

MedInsight is wise about what they promise. Their promises are reined in from what they market....

Aug 2021
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Analyst/Coordinator

Integration can be challenging with MedInsight. We also have a hard time figuring out the best way...

Aug 2021
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Analyst/Coordinator

MedInsight is very slow to develop new technology. I am very interested in the new product they have...

Aug 2021
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Analyst/Coordinator

A lot of MedInsight’s products are targeted more at health systems rather than payers. It can be...

Aug 2021
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Analyst/Coordinator

I have frequent meetings set up with MedInsight, and they are ready to communicate with me for...

Aug 2021
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Analyst/Coordinator

The quality scores are much more difficult than other scores. The quality scores are much more...

Aug 2021
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Analyst/Coordinator

We have value from MedInsight. The MedInsight service itself is the bulk of the cost. The components...

Aug 2021
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Analyst/Coordinator

The group reports would be a bit lackluster without some of the evidence-based metrics (EBM)....

Aug 2021
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CEO/President

MedInsight nickel-and-dimes a bit but not a lot. We have learned that if we go in asking for the...

Jul 2021
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CEO/President

On a client-by-client basis, MedInsight has a lot of good, focused training materials in libraries...

Jul 2021
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CEO/President

MedInsight’s system could be more intuitive. If we don't use it consistently, we will lose our skill...

Jul 2021
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CEO/President

The support has had hiccups along the way. Sometimes, when MedInsight has a change in staff, the new...

Jul 2021
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CEO/President

MedInsight could be more proactive by having a plan for client support and following that plan over...

Jul 2021
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CEO/President

MedInsight is pretty fast on turnaround time. My experience may be an anomaly, but I get access to...

Jul 2021
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VP/Other Executive

Every payer sends us something that looks different, so we use the MedInsight product to help us...

Jul 2021
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VP/Other Executive

There are some gaps in the product that we are still working through, but we are getting those...

Jul 2021
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VP/Other Executive

If the end user is an analyst, then the product is perfect.

Jul 2021
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VP/Other Executive

MedInsight usually gives us a deadline that is realistic, and then they beat it.

Jul 2021
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VP/Other Executive

MedInsight does not charge us for hardly anything extra that they do.

Jul 2021
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VP/Other Executive

MedInsight is too big of an organization for us to expect executive involvement, but they provide...

Jul 2021
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Manager

MedInsight gives me tons of measures. I can look at all of those measures for our population, and I...

Jun 2021
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Manager

The thing that I don't like about the vendor's measures is that I can't get a view of them in terms...

Jun 2021
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Manager

MedInsight definitely drives outcomes for us. We are very focused on using the product to help us...

Jun 2021
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Director

MedInsight Quality Analytics is a good product. The vendor knows claims data well. They know...

Jun 2021
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Director

The vendor upgraded the system, but I didn't really care. That upgrade didn't do anything better for...

Jun 2021
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Director

I wish that we didn't have to create separate reports ourselves, and that all of the data that we...

Jun 2021
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