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MedInsight Quality Analytics Comments
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KLAS Research Director - Ryan Pretnik
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Ryan Pretnik

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Risk Adjustment & Analytics 2020: A First Look at Vendor Performance
Risk Adjustment & Analytics 2020:
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September 2020
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User Commentary

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CEO/President

MedInsight nickel-and-dimes a bit but not a lot. We have learned that if we go in asking for the...

Jul 2021
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CEO/President

On a client-by-client basis, MedInsight has a lot of good, focused training materials in libraries...

Jul 2021
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CEO/President

MedInsight’s system could be more intuitive. If we don't use it consistently, we will lose our skill...

Jul 2021
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CEO/President

The support has had hiccups along the way. Sometimes, when MedInsight has a change in staff, the new...

Jul 2021
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CEO/President

MedInsight could be more proactive by having a plan for client support and following that plan over...

Jul 2021
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CEO/President

MedInsight is pretty fast on turnaround time. My experience may be an anomaly, but I get access to...

Jul 2021
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VP/Other Executive

Every payer sends us something that looks different, so we use the MedInsight product to help us...

Jul 2021
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VP/Other Executive

There are some gaps in the product that we are still working through, but we are getting those...

Jul 2021
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VP/Other Executive

If the end user is an analyst, then the product is perfect.

Jul 2021
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VP/Other Executive

MedInsight usually gives us a deadline that is realistic, and then they beat it.

Jul 2021
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(0)
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VP/Other Executive

MedInsight does not charge us for hardly anything extra that they do.

Jul 2021
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VP/Other Executive

MedInsight is too big of an organization for us to expect executive involvement, but they provide...

Jul 2021
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Manager

MedInsight gives me tons of measures. I can look at all of those measures for our population, and I...

Jun 2021
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Manager

The thing that I don't like about the vendor's measures is that I can't get a view of them in terms...

Jun 2021
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Manager

MedInsight definitely drives outcomes for us. We are very focused on using the product to help us...

Jun 2021
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Director

MedInsight Quality Analytics is a good product. The vendor knows claims data well. They know...

Jun 2021
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Director

The vendor upgraded the system, but I didn't really care. That upgrade didn't do anything better for...

Jun 2021
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Director

I wish that we didn't have to create separate reports ourselves, and that all of the data that we...

Jun 2021
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Director

I can certainly see us expanding and using MedInsight more and more. They are super responsive....

May 2021
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Director

My biggest gripe with the solution is that the date of service ranges that they use in their EBM...

May 2021
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Director

We want MedInsight Quality Analytics to be integrated into our EMR, but MedInsight hasn't created...

Feb 2021
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Director

In terms of products, MedInsight is at the top of their game. The quality measures and the vendor...

Feb 2021
||
(0)
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Director

There is training, but we don't use it because MedInsight trained us. Our primary consultants from...

Feb 2021
||
(0)
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Director

MedInsight's system is our primary source of truth for data. We take claims data from multiple...

Feb 2021
||
(0)
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Manager

Getting the solution to fit into the way our organization works has been tough. The vendor’s risk...

Oct 2020
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Manager

The thing that I really like with MedInsight is that we have really added information to our data...

Oct 2020
||
(0)
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Director

We are working with MedInsight to integrate our EMR into MedInsight Quality Analytics so that we can...

Oct 2020
||
(0)
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Director

There is a lot out there, and that can definitely take some getting used to. We have to take some...

Oct 2020
||
(0)
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Director

MedInsight provided one in-person training to our group of users, and that was useful. To...

Oct 2020
||
(0)
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VP/Other Executive

Health plan quality focuses largely on HEDIS measures, but this solution is not a certified HEDIS...

Oct 2020
||
(0)
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VP/Other Executive

We use this product for a lot of our quality work in attribution. We have actually done...

Oct 2020
||
(0)
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VP/Other Executive

There is a fairly standard type of reporting for comparing the movements of quality measures from...

Oct 2020
||
(0)
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Manager

For the most part, MedInsight keeps their promises. My only hesitation is from when they switched...

Oct 2020
||
(0)
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Manager

It is hard to integrate MedInsight Quality Analytics with our other solutions. This solution is kind...

Oct 2020
||
(0)
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Manager

MedInsight Quality Analytics is flexible and capable. It allows us to get data in different slices....

Oct 2020
||
(0)
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Manager

We sometimes get changes done in the system, but we feel like the vendor charges for those changes....

Oct 2020
||
(0)
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VP/Other Executive

I wouldn’t buy the system again because there are better tools on the market right now that use...

Oct 2020
||
(0)
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VP/Other Executive

The vendor’s biggest flaw is that they have different teams, and they created the product and a team...

Oct 2020
||
(0)
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VP/Other Executive

We have an account manager who is very responsive and usually responds within 20 minutes. The...

Oct 2020
||
(0)
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VP/Other Executive

The capabilities of the system are sometimes not as comprehensive as the capabilities the...

Oct 2020
||
(0)
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VP/Other Executive

The vendor trained us on how to put a risk score in a report in the application, but we didn’t know...

Oct 2020
||
(0)
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VP/Other Executive

The system works as the vendor told us it would work. We have a lot of people using it, and the tool...

Oct 2020
||
(0)
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 or  to see details.

VP/Other Executive

I don’t want to just see the why from the system; I want to understand the why. I want to be able to...

Oct 2020
||
(0)
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VP/Other Executive

The vendor’s service is not proactive. We actually haven’t even met with the vendor. All my other...

Oct 2020
||
(0)
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VP/Other Executive

Recommending the solution to others would really depend on what they are trying to achieve and what...

Oct 2020
||
(0)
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Analyst/Coordinator

MedInsight has worked to create dashboards that are specific to COVID-19 just in case we want to...

Oct 2020
||
(0)
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Analyst/Coordinator

I was not involved in the vetting process in the beginning, so I don't even know whether anything...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I think MedInsight keeps their promises. We have had this product for a while, so the bumps have...

Oct 2020
||
(0)
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Analyst/Coordinator

The vendor provides quite a large report library of standard reports and templates that we can...

Oct 2020
||
(0)
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Director

The product has gotten better. There are still challenges. Some of the biggest frustrations we have...

Sep 2020
||
(0)
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Director

We use the product for groupers and risk scores. That is what we pay for when we got through the...

Sep 2020
||
(0)
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Director

MedInsight has a team of people who manage new projects. There is a group of people that manage the...

Sep 2020
||
(0)
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Director

This product is part of our long-term plans primarily because we have sunk so much time and money...

Sep 2020
||
(0)
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Director

There is a portal that is fairly easy to use. We don't really leverage that anymore. We take data...

Sep 2020
||
(0)
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CMO

MedInsight hasn’t really done much recently in terms of releasing new technology.

Sep 2020
||
(0)
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