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MedInsight Quality Analytics
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Ryan Pretnik
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KLAS Research Director - Ryan Pretnik
 
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User Commentary

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Manager

Implementation and Training

The initial training with MedInsight was good, but we haven't had ongoing training. We have talked...

Feb 2023
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Manager

Interfacing and Integration

Integration is not an area of strength for MedInsight. We haven't been able to use the MedInsight...

Feb 2023
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Manager

Other Observations & Comments

We get our money’s worth from MedInsight, but there is a lot more we should be able to use the tool...

Feb 2023
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Manager

Other Observations & Comments

It is up in the air whether we would purchase MedInsight Quality Analytics again. Our organization...

Feb 2023
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Manager

Relationship

Our primary contact from MedInsight is on top of things for us. They have been a good ally for us...

Feb 2023
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Manager

Functionality and Upgrades

We like what the vendor has developed for us. We like the product and what we can do with it for the...

Feb 2023
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Director

Functionality and Upgrades

MedInsight Quality Analytics is a solution that is tailored toward us. The vendor is willing to make...

Jan 2023
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Director

Implementation and Training

The vendor is highly engaged when it comes to training.

Jan 2023
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Director

Service and Support

The vendor is extremely responsive. They don't necessarily resolve things immediately, but they will...

Jan 2023
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Director

Functionality and Upgrades

When I compare my options, MedInsight Quality Analytics is my preferred data source simply because...

Jan 2023
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Director

Functionality and Upgrades

The vendor could improve by continuing to reduce the time it takes to run the routine refresh, but I...

Jan 2023
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Director

Functionality and Upgrades

In the pharmacy space, I would like for the vendor to expand our capabilities for benchmarking...

Jan 2023
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Director

Relationship

The vendor has been very responsive recently. We have routine calls with our MedInsight account...

Jan 2023
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Director

Technology

MedInsight’s old tool was handy for quick looks at things, but it was very restrictive in terms of...

Jan 2023
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Director

Technology

MedInsight is great at bringing in external data sets to complement our data. The vendor also has an...

Jan 2023
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Director

Functionality and Upgrades

One feature of the product is extremely helpful to us because it aggregates our data in a way that...

Jan 2023
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Manager

Relationship

Our account representatives at MedInsight have been great. Our main complaint is with the vendor's...

Dec 2022
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VP/Other Executive

Functionality and Upgrades

MedInsight’s support has been really helpful for us. It has also been easy to integrate...

Dec 2022
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VP/Other Executive

Functionality and Upgrades

There were things that we originally thought MedInsight Quality Analytics could do that the system...

Dec 2022
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VP/Other Executive

Implementation and Training

MedInsight needs to offer more training in general, even if that training comes through webinars...

Dec 2022
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VP/Other Executive

Technology

The aggregation of the analytical tools within MedInsight Quality Analytics is a little clunky. The...

Dec 2022
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Director

Implementation and Training

We are not up-to-date with our MedInsight solution. One of the disappointing things was that when...

Dec 2022
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Director

Functionality and Upgrades

I have been happy working with MedInsight because they have been very thorough. I have been talking...

Dec 2022
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Director

ROI / Cost

I have asked MedInsight to do some deep data digs, and MedInsight has never charged for the...

Dec 2022
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Director

Service and Support

The people I have talked to from MedInsight's support team have been really great; they do a nice...

Dec 2022
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Director

Technology

I would tell someone interested in MedInsight that the vendor is one of the oldest and most...

Dec 2022
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Director

ROI / Cost

I was able to use MedInsight's data tool to create trainings to change provider behavior. I liked...

Dec 2022
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CEO/President

Functionality and Upgrades

We really enjoy the MedInsight Query Express, the MedInsight Health Cost Guidelines Grouper, and the...

Dec 2022
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CEO/President

Implementation and Training

Our implementation timelines have been off with MedInsight, and we have been experiencing a lot of...

Dec 2022
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CEO/President

Functionality and Upgrades

We wish that MedInsight would have faster, more reliable grouper processing functionality and more...

Dec 2022
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VP/Other Executive

Functionality and Upgrades

Some of the measures that we currently need are going away. We were told that the product licensing...

Nov 2022
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VP/Other Executive

Service and Support

It is not as clear who at MedInsight we should talk to when we have questions about MedInsight...

Nov 2022
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VP/Other Executive

Functionality and Upgrades

The product is great to use and really simple; it helps us get the information that we need.

Nov 2022
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VP/Other Executive

Implementation and Training

MedInsight has really good training. They have a lot of webinars. They also have a lot of online...

Nov 2022
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Director

Implementation and Training

MedInsight has a learning and certification program, and it was a good investment. I love that it is...

Nov 2022
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Director

Relationship

I would like MedInsight to provide us access to the subject matter experts and more timely updates...

Nov 2022
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Director

Technology

MedInsight could improve the responsiveness of the technology. I am not a technical person, but...

Nov 2022
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Director

Future Outlook

MedInsight is working on more of a cloud-based solution, and there are plans to transition us from...

Nov 2022
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Director

Functionality and Upgrades

We rely heavily on certain information that we tie into our enterprise data warehouse, and from...

Nov 2022
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Manager

Implementation and Training

MedInsight implemented a training platform where we can get certifications, and the modules are...

Oct 2022
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Manager

Relationship

I have direct contact with some people at MedInsight that are like my own support team. So I have...

Oct 2022
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VP/Other Executive

Functionality and Upgrades

MedInsight is a great partner. But we have had some challenges with the product and with the...

Oct 2022
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VP/Other Executive

Relationship

Our contacts have always been very supportive and great, and they try to look out for us and move...

Oct 2022
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VP/Other Executive

Functionality and Upgrades

From a benchmarking perspective, the product is performing just as expected. We have a tool that...

Oct 2022
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VP/Other Executive

Technology

I don't view the product as being super innovative from a technology standpoint. MedInsight made...

Oct 2022
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VP/Other Executive

Lessons Learned

Organizations looking at using the MedInsight platform should make sure they understand what they...

Oct 2022
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VP/Other Executive

Service and Support

We haven't really gotten a lot of training for the product. However, when we have issues and we need...

Oct 2022
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VP/Other Executive

Technology

The other thing is that we don't leverage the product's dashboards. We found them clunky, and they...

Oct 2022
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Director

Interfacing and Integration

MedInsight's system doesn't combine claims data and clinical data, but their competitors' systems...

Oct 2022
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(0)
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Director

Relationship

MedInsight has a lot of training available online, and that is helpful. We have a client...

Oct 2022
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Director

Functionality and Upgrades

MedInsight could have done a better job of investigating our focus and explaining things to us...

Oct 2022
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(0)
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Director

Relationship

Our account executive from MedInsight should pay closer attention to us. That would allow them to...

Oct 2022
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Director

Relationship

MedInsight is a good partner. We just wish that they paid more attention to where the market is...

Oct 2022
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Analyst/Coordinator

Functionality and Upgrades

MedInsight Quality Analytics provides value for our company, so I would recommend it. Using the...

Jul 2022
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Analyst/Coordinator

Functionality and Upgrades

The hard part about using MedInsight Quality Analytics is that the evidence-based measures are very...

Jul 2022
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Analyst/Coordinator

ROI / Cost

MedInsight does not avoid charging us; that is how they make their money.

Jul 2022
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VP/Other Executive

Functionality and Upgrades

MedInsight Quality Analytics was a breath of fresh air after our previous solution. Before, we...

May 2022
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VP/Other Executive

Functionality and Upgrades

A few years ago, I would not have chosen MedInsight because their web portal was sort of bad at the...

May 2022
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VP/Other Executive

Functionality and Upgrades

In some areas, MedInsight has made great strides, but everything else has just been status quo in...

May 2022
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VP/Other Executive

Service and Support

MedInsight’s account management team has been awesome. We have had the same account representative...

May 2022
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VP/Other Executive

Other Observations & Comments

MedInsight Quality Analytics is mainly tracking things around processes instead of outcomes, so it...

May 2022
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CFO

Relationship

MedInsight is really quite generous. We have a good, real partnership. The vendor is very reasonable...

May 2022
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CFO

Service and Support

In this industry, the data keeps changing, and MedInsight is really good about working with us to...

May 2022
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CFO

Functionality and Upgrades

With everything moving to a Tableau visualization, MedInsight Quality Analytics' internal dashboards...

May 2022
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CFO

Implementation and Training

The training is an area where there could be some improvement. The system is pretty complicated with...

May 2022
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