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Commentary Summary
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User Commentary
Manager
Other Observations & Comments
Getting the solution to fit into the way our organization works has been tough. The vendor’s risk...
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Manager
Functionality and Upgrades
The thing that I really like with MedInsight is that we have really added information to our data...
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Director
Service and Support
We are working with MedInsight to integrate our EMR into MedInsight Quality Analytics so that we can...
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Director
Functionality and Upgrades
There is a lot out there, and that can definitely take some getting used to. We have to take some...
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Director
Implementation and Training
MedInsight provided one in-person training to our group of users, and that was useful. To...
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VP/Other Executive
Functionality and Upgrades
Health plan quality focuses largely on HEDIS measures, but this solution is not a certified HEDIS...
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VP/Other Executive
Functionality and Upgrades
We use this product for a lot of our quality work in attribution. We have actually done...
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VP/Other Executive
Other Observations & Comments
There is a fairly standard type of reporting for comparing the movements of quality measures from...
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Manager
Relationship
For the most part, MedInsight keeps their promises. My only hesitation is from when they switched...
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Manager
Interfacing and Integration
It is hard to integrate MedInsight Quality Analytics with our other solutions. This solution is kind...
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Manager
Functionality and Upgrades
MedInsight Quality Analytics is flexible and capable. It allows us to get data in different slices....
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Manager
ROI / Cost (care and feeding)
We sometimes get changes done in the system, but we feel like the vendor charges for those changes....
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VP/Other Executive
Technology
I wouldn’t buy the system again because there are better tools on the market right now that use...
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VP/Other Executive
Functionality and Upgrades
The vendor’s biggest flaw is that they have different teams, and they created the product and a team...
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VP/Other Executive
Service and Support
We have an account manager who is very responsive and usually responds within 20 minutes. The...
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VP/Other Executive
Service and Support
The capabilities of the system are sometimes not as comprehensive as the capabilities the...
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VP/Other Executive
Implementation and Training
The vendor trained us on how to put a risk score in a report in the application, but we didn’t know...
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VP/Other Executive
Functionality and Upgrades
The system works as the vendor told us it would work. We have a lot of people using it, and the tool...
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VP/Other Executive
Functionality and Upgrades
I don’t want to just see the why from the system; I want to understand the why. I want to be able to...
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VP/Other Executive
Relationship
The vendor’s service is not proactive. We actually haven’t even met with the vendor. All my other...
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VP/Other Executive
Other Observations & Comments
Recommending the solution to others would really depend on what they are trying to achieve and what...
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Analyst/Coordinator
Technology
MedInsight has worked to create dashboards that are specific to COVID-19 just in case we want to...
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Analyst/Coordinator
Other Observations & Comments
I was not involved in the vetting process in the beginning, so I don't even know whether anything...
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Analyst/Coordinator
Functionality and Upgrades
I think MedInsight keeps their promises. We have had this product for a while, so the bumps have...
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Analyst/Coordinator
ROI / Cost (care and feeding)
The vendor provides quite a large report library of standard reports and templates that we can...
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Director
Future Outlook
The product has gotten better. There are still challenges. Some of the biggest frustrations we have...
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Director
Functionality and Upgrades
We use the product for groupers and risk scores. That is what we pay for when we got through the...
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Director
Service and Support
MedInsight has a team of people who manage new projects. There is a group of people that manage the...
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Director
Future Outlook
This product is part of our long-term plans primarily because we have sunk so much time and money...
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Director
Functionality and Upgrades
There is a portal that is fairly easy to use. We don't really leverage that anymore. We take data...
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CMO
Functionality and Upgrades
MedInsight hasn’t really done much recently in terms of releasing new technology.
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