
Commentary Summary
if you don't have a login, getting started is easy.
User Commentary
Implementation and Training
We have had lots of issues with provider uptake of MEDITECH's system. And some of those issues are...
Login or Create an Account to see details.
Functionality and Upgrades
There are some challenges on the nursing side. In general, nurses tend to plug along at things and...
Login or Create an Account to see details.
Service and Support
There is a lack of solutions from the vendor. We come up with ideas on what MEDITECH could change,...
Login or Create an Account to see details.
Relationship
MEDITECH is responsive. The vendor is good with updates. I really enjoy the MUSE forum. I am in the...
Login or Create an Account to see details.
Lessons Learned
There are pros and cons to all electronic systems out there. There are going to be struggles no...
Login or Create an Account to see details.
Other Observations & Comments
We are going to do an upgrade, and I have some reservations about the nursing changes and how those...
Login or Create an Account to see details.
Functionality and Upgrades
I would like to have improved materials and better guides for modules. MEDITECH is probably working...
Login or Create an Account to see details.
Service and Support
Overall, MEDITECH has been responsive and able to meet most of our needs with their software. We...
Login or Create an Account to see details.
Service and Support
The product doesn't necessarily come out of the box ready to work with every setting. Due to the...
Login or Create an Account to see details.
Lessons Learned
Expenses have been a challenge for us with MEDITECH in the past. When it comes to whether I would...
Login or Create an Account to see details.
Other Observations & Comments
The system is completely integrated with the things that we are doing now. We haven't had any major...
Login or Create an Account to see details.
Service and Support
For the most part, MEDITECH has been fairly responsive when we have had challenges. The vendor finds...
Login or Create an Account to see details.
Functionality and Upgrades
MEDITECH has really picked up development because they feel Epic breathing down their necks, and...
Login or Create an Account to see details.
Win/Loss - Why they were selected (by current clients)
MEDITECH's EMR has done well in our area, and to some extent, that is because of the scale of the...
Login or Create an Account to see details.
Other Observations & Comments
We are consolidating our infrastructure, including our ERP infrastructure, to the extent that we can...
Login or Create an Account to see details.
Functionality and Upgrades
The system is quite configurable. We can do a lot of our own building, and our clinical team can be...
Login or Create an Account to see details.
Implementation and Training
When the training occurred for Expanse Acute Care EMR, it was done in large measure on-site in...
Login or Create an Account to see details.
Functionality and Upgrades
MEDITECH is doing some really good work with other solutions to allow interoperability between...
Login or Create an Account to see details.
Service and Support
MEDITECH’s support team is very responsive to work tasks, especially depending on the priority of...
Login or Create an Account to see details.
Technology
MEDITECH is almost intuitive. Based on their product work plans and presentations from two years ago...
Login or Create an Account to see details.
Future Outlook
We are really looking forward to our system’s update. It is going to bring a number of very good...
Login or Create an Account to see details.
Technology
MEDITECH can be slow in delivering new technology, even with small things. For example, they have a...
Login or Create an Account to see details.
Interfacing and Integration
We are very integrated when it comes to MEDITECH's EMR. There is pretty much a closed loop when it...
Login or Create an Account to see details.
Functionality and Upgrades
The only thing I don’t like about the process is that there are a lot of regular updates where we...
Login or Create an Account to see details.
Functionality and Upgrades
MEDITECH's EMR is a great system, and MEDITECH is a great company in terms of what they are...
Login or Create an Account to see details.
Functionality and Upgrades
Whenever we run into issues with the MEDITECH system, an enhancement idea is always submitted, but...
Login or Create an Account to see details.
Relationship
MEDITECH has a lot of documentation, and they are constantly looking into changes in regulation. The...
Login or Create an Account to see details.
Service and Support
We engage with a lot of different people at MEDITECH, and recent experiences have lowered our...
Login or Create an Account to see details.
Future Outlook
We are implementing a lot of changes in Expanse Acute Care EMR, and we will continue to do that over...
Login or Create an Account to see details.
ROI / Cost
MEDITECH is pretty good about not charging for all of the extra services or functions they offer....
Login or Create an Account to see details.
Functionality and Upgrades
We have had a lot of misalignments with MEDITECH's Expanse platform in terms of efficiencies. The...
Login or Create an Account to see details.
Service and Support
Basically, as end users, we become experts in our field with MEDITECH's system. We have to do that...
Login or Create an Account to see details.
Functionality and Upgrades
I have challenges with the Expanse platform, and I didn't have these challenges with my old MEDITECH...
Login or Create an Account to see details.
Implementation and Training
Implementing the system during a pandemic was difficult. I know MEDITECH did their best. We didn't...
Login or Create an Account to see details.
Relationship
I would like to see the vendor ask for more involvement from the end users and assist the end users...
Login or Create an Account to see details.
Functionality and Upgrades
Expanse Acute Care EMR is quite good. Everything seems to be running very well. The system has...
Login or Create an Account to see details.
Interfacing and Integration
Expanse was a completely different build from our last EMR, and nothing was shared between the two...
Login or Create an Account to see details.
Implementation and Training
The implementation itself went very smoothly. We had an extended period of stabilization because the...
Login or Create an Account to see details.
Service and Support
The wonderful thing about MEDITECH’s system is that we don't need a huge team to support it after...
Login or Create an Account to see details.
Relationship
We have really good engagement with MEDITECH’s executive leads. MEDITECH has many forums that we...
Login or Create an Account to see details.
ROI / Cost
MEDITECH's product is very well priced when compared to the products of other vendors in the market....
Login or Create an Account to see details.
Service and Support
MEDITECH has remarkably good support people.
Login or Create an Account to see details.
Implementation and Training
For the initial training, each of the departments had a trainer prior to the go-live, and then we...
Login or Create an Account to see details.
Technology
Our people really like the web-based Expanse product. The older technologies are not as good, and...
Login or Create an Account to see details.
Functionality and Upgrades
Our country’s billing is as complicated as any other country’s billing. There are all sorts of hoops...
Login or Create an Account to see details.
Functionality and Upgrades
In terms of product quality, people always want more and better. But people get what they pay for,...
Login or Create an Account to see details.
Technology
I would like MEDITECH to focus on getting their entire environment to their web platform. I want the...
Login or Create an Account to see details.
Technology
The vendor doesn’t do a fantastic job with patient engagement. We have portals that are very...
Login or Create an Account to see details.
Relationship
Our experience with MEDITECH has been great. They are a responsive partner. We are on a journey to...
Login or Create an Account to see details.
Other Observations & Comments
Relative to clinicals in this part of the world, MEDITECH needs to grow and get a little bit more...
Login or Create an Account to see details.
Technology
Our next step is to continue the paperless rollout and to get everything onto the MEDITECH web...
Login or Create an Account to see details.
ROI / Cost
MEDITECH charges us fairly. They have been a very good partner with us, but sometimes, they charge...
Login or Create an Account to see details.
Implementation and Training
I would have expected the benefit of the product to be realized straightaway, and it was....
Login or Create an Account to see details.
Functionality and Upgrades
We are in the midst of going paperless, and we are making progress in that. That is a big deal, and...
Login or Create an Account to see details.
Preferences