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Enterprise Medical Record 6.x and Expanse (Non-US)
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Everton Santos
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KLAS Research Director - Everton Santos
 
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User Commentary

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CIO

The system's integration is a major strength. We have few instances of unplanned downtime.

Dec 2021
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CIO

The dictionaries are easy to navigate. The build is straightforward and has good documentation, so...

Dec 2021
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CIO

Some of the standard content does not meet ISMP standards, and certain ICD codes don't match the...

Dec 2021
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CIO

We would like MEDITECH to improve the integration with reporting for governing bodies in the...

Dec 2021
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CIO

The clinical modules are very siloed, so we have limited data sharing across clinical modules. That...

Dec 2021
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CIO

When we submit ideas, MEDITECH doesn't move forward with our ideas quickly. Upgrades take years...

Dec 2021
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(0)
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CIO

When we ask the MEDITECH team to do something, they are very attentive to our needs.

Dec 2021
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(0)
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CIO

We have limited ability to generate customized reports at the user level. Also, we can't mine for...

Dec 2021
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CIO

There is limited bidirectional data sharing between MEDITECH and our PACS. MEDITECH's system cannot...

Dec 2021
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CIO

With certain things, we can't access prior data with one click; instead, we need to scroll for...

Dec 2021
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(0)
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CIO

We need MEDITECH to integrate automatic workload documentation in the screens. For example, a...

Dec 2021
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CIO

The system presents the critical oxygenation and ventilation information with other vitals in a way...

Dec 2021
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VP/Other Executive

MEDITECH is a great company to work with. They are really supportive. However, they probably...

Nov 2021
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VP/Other Executive

The product does what it says it will do. It enables us to run our hospital. However, it isn't the...

Nov 2021
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VP/Other Executive

Commercially, MEDITECH has very good value for the money. The contract we have with the vendor is...

Nov 2021
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VP/Other Executive

There is a direct link into the PACS from MEDITECH's system. Providers don’t have to log out and log...

Nov 2021
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(0)
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CIO

The MEDITECH system is meeting our needs, and the team works very closely with us when we ask....

Nov 2021
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(0)
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CIO

I really love how interoperable the EMR is with other applications. That feature makes it easy for...

Nov 2021
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CMIO

After some unsurprising teething problems, Expanse Acute Care EMR is way more user friendly and a...

Jul 2021
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(0)
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CMIO

The nursing piece of Expanse Acute Care EMR is in beta testing, or leading users are using it in the...

Jul 2021
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(0)
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CMIO

I like Expanse Acute Care EMR's user interface; MEDITECH assesses its usability. There is a single...

Jul 2021
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CMIO

We have big, ongoing issues with the integration of third-party systems, especially our cardiology...

Jul 2021
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(0)
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CMIO

We went live with a module of Expanse Acute Care EMR called Critical Care recently, and it is...

Jul 2021
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CMIO

MEDITECH avoids charging for every little thing, and that is a major aspect of why we are quite...

Jul 2021
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(0)
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CMIO

We have learned over the years that training is something that does not work when it is delivered...

Jul 2021
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CMIO

MEDITECH is quite responsive. We have been a customer of theirs for a long time. We know exactly how...

Jul 2021
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(0)
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CIO

MEDITECH is very good. We will finalize a go-live for some features soon. There are a lot of cool...

May 2021
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(0)
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CIO

When it comes to making a decision about keeping a product, there is a lot more that comes into play...

May 2021
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(0)
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CIO

MEDITECH moves at their own pace. Even if we have something very urgent, they might feel a different...

May 2021
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(0)
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CIO

Training is not MEDITECH’s strong suit. That is because of the quality of the trainer. It is the...

May 2021
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(0)
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CIO

There are a few bugs on some of Expanse Acute Care EMR's new functionalities. Also, there are a few...

May 2021
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(0)
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CIO

We are talking about rolling out web-based nursing software, but MEDITECH is promoting it as...

May 2021
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(0)
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CIO

In regard to support from MEDITECH, it is the luck of the draw. However, their executive involvement...

May 2021
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(0)
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Director

We have had such a massive investment in the solution over the years. The system is functional and...

May 2021
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(0)
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Director

I can’t remember the last time MEDITECH gave us a heads up that there was an issue percolating. We...

May 2021
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(0)
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Director

MEDITECH could have more online training. Their current model is to train the trainer. MEDITECH...

May 2021
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(0)
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Manager

We do order entry with Expanse Acute Care EMR. Physicians still do paper charting with their...

Apr 2021
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(0)
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Manager

I like Expanse Acute Care EMR. It works for what I need to do. I don’t hear many complaints from the...

Apr 2021
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Manager

Because MEDITECH is an American company, we sometimes run into a few snags converting the system...

Apr 2021
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(0)
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Manager

We are facing a limitation due to using this version, whereas Expanse Acute Care EMR addresses much...

Feb 2021
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Manager

MEDITECH's executive involvement has been pretty good. They eventually respond to us. I know the...

Feb 2021
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(0)
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Manager

MEDITECH will send us notes letting us know that we have security issues with something. They warn...

Feb 2021
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(0)
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Manager

The product does work very well in terms of the sales pitch comparison from MEDITECH. They promote a...

Feb 2021
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Manager

MEDITECH has a good vision, and they are moving forward. They may not move as fast as everyone...

Feb 2021
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(0)
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Manager

The product is very good, but sometimes there is unknown downtime. At one point, we had an upgrade...

Feb 2021
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(0)
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Manager

MEDITECH's training has been very good. It is all web-based training now. It used to be that if we...

Feb 2021
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(0)
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Manager

With MEDITECH, anything we need besides monitors or an interface can be sold to us in bits and...

Feb 2021
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(0)
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Manager

The system has improved a lot over the last few years. The GUI has improved a lot, and the web...

Feb 2021
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(0)
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Manager

The vendor kind of has a solution for everything as far as integration goes. They do have products...

Feb 2021
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(0)
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Manager

I would recommend MEDITECH. I am very happy with them. The system is like driving a Honda that gets...

Feb 2021
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(0)
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Manager

I hope things are even better a year from now. MEDITECH doesn’t understand the different levels of...

Feb 2021
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(0)
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Manager

Years ago, MEDITECH said they were introducing a new version, and we moved to the web version. They...

Feb 2021
||
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