Neurealm Managed Infrastructure Services Commentary
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Subject Expert
Daniel Zeitner
Research Director
Commentary Summary
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User Commentary
Relationship
The firm’s name change hasn’t really caused a fluctuation. If anything, the level of engagement has...
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Loyalty
Neurealm is the horse that is going to run every single race of mine until it breaks its legs.
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Relationship
There are liaisons from Neurealm who keep the rest of the team engaged, but the executive...
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Relationship, Operations
The objective of outsourcing to Neurealm was to first outsource the management of our infrastructure...
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Relationship, Services
I would certainly say that the people I work with all have the capability to make the decisions, but...
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Loyalty
I would tell someone to include the firm as an option to consider. That is what I'm doing. But...
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Services
Neurealm has a lot of strong resources that I can pull at immediately. Usually, the turnaround time...
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Services, Value
Neurealm generally meets our needs. We could always do more for less; the good thing about using a...
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Operations
The strength for Neurealm has always been on the infrastructure side. Infrastructure comes to them...
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Loyalty, Operations, Value
Someone who is just engaging with Neurealm needs to be very clear about the scope, especially if...
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Relationship, Operations
The advice I would give someone engaging with Neurealm is to be totally honest with them. I would...
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Loyalty, Relationship
When we needed to outsource areas like IT infrastructure and cybersecurity, we didn’t want to lay...
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Relationship, Services
My scoring on the things that we have contracted with GAVS Technologies is very good, but I look at...
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Operations, Value
I'm pleased with the infrastructure and desktop, but I still think the firm needs improvement mostly...
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Loyalty, Value
GAVS Technologies has to have a long-term strategy and business mentality. Strategically, they are...
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Operations
GAVS Technologies needs to get into their head that they could be a firm that supports Epic. My...
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Services
Other firms don't have the ingredient GAVS Technologies has. The firm really wants to do things...
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Loyalty, Relationship, Services
The GAVS Technologies team is amazing. If things are needed, the team members can pivot fairly...
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