nThrive Transcription Services Comments

 

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User Commentary

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Manager

Project Results

nThrive has been consistently meeting our expectations, and they have probably exceeded the...

May 2020
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Manager

Tools and Methodology

nThrive always responds to our concerns. They acknowledge that there is a concern, and then they let...

May 2020
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Manager

Relationship

We feel like we have a true partnership with nThrive. We don't feel like they are trying to sell us...

May 2020
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Director

Project Results

I am very happy with the transcription services. In our situation, no news is good news. The...

Feb 2020
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Director

Other Observations

The doctors dictate, and then there is just no way for me to know how many people are working on our...

Feb 2020
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Director

Other Observations

nThrive is not contacting me saying what they can do for us, and they are not reaching out to tell...

Feb 2020
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Director

Relationship

Transcription is nThrive's field of expertise, and they should be the ones dragging us along,...

Feb 2020
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Manager

Tools and Methodology

When we call customer service for nThrive, there are times they send us to Precyse for support...

Feb 2020
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Manager

People and Knowledge

The people and contacts I have at nThrive are great. We work directly with someone, and that person...

Feb 2020
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Manager

Project Results

There isn't anything that nThrive could improve. Everything is working so smoothly. The biggest...

Oct 2019
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Manager

Project Results

nThrive has been phenomenal. They are fabulous. They reach out to me if they see anything that...

Oct 2019
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Director

Project Results

nThrive provides a good service. They are doing a good job. I don't have any complaints about...

May 2019
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Director

Other Observations

nThrive is exceeding my expectations because I don't have high expectations for them.

May 2019
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Director

Relationship

A few years ago, we had an issue. nThrive sent an executive to work things out, and now, we really...

Apr 2019
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Director

Relationship

I don’t really need the nThrive executives much. When I need them, I know where to find them. I...

Apr 2019
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Director

Project Results

nThrive is a very solid company. They provide timely and quality service with minimal effort on our...

Apr 2019
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Director

Tools and Methodology

Transcription is a relatively simple process, but there have to be some better ways to improve...

Apr 2019
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Director

Other Observations

There are sometimes difficulties with training on nThrive’s international accounts. For example,...

Dec 2018
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Director

Relationship

I have been very impressed with nThrive’s executive team, particularly one person who has been...

Dec 2018
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Director

ROI and Cost

nThrive does charge for every little thing, but I do feel that they are fair about their pricing.

Dec 2018
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Director

Project Results

nThrive has been really great to work with. Whenever we have a problem, they are always quick to...

Dec 2018
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Director

Project Results

I have been impressed with nThrive’s turnaround time. Not long ago, we needed to meet a very...

Dec 2018
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Director

Project Results

I feel that nThrive is dependable and reliable. They never let me down.

Dec 2018
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Director

Tools and Methodology

It would be nice if nThrive had better communication and if everyone were required to shut down the...

Dec 2018
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Manager

Project Results

nThrive continues to do very well with our transcription; their work is high quality. We have been...

Feb 2018
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Director

Relationship

nThrive is really good at sending emails when they are experiencing issues. They don't have issues often....

Jan 2018
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Director

Project Results

In terms of their turnaround time, nThrive is always meeting our needs. nThrive continues to meet...

Jan 2018
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Director

Other Observations

I have noticed a decrease in our transcription costs, and obviously that is due to more physicians...

Jan 2018
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Director

Project Results

I think nThrive has done an excellent job. They are really meeting our needs. There were some things...

Jan 2018
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Director

Other Observations

nThrive gets the items turned around very quickly. The transition to using nThrive has been harder...

Jan 2018
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Director

Project Results

We are compliant with the regulations now, and that is the biggest thing. Previously, the...

Jan 2018
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Manager

Project Results

We will continue to use nThrive's services even as we use an EMR; even though our transcription...

Jan 2018
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Manager

Tools and Methodology

We have very good communication with nThrive. At times, there is a blip in the system that I wish...

Jan 2018
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Manager

Project Results

We have no issues with turnaround time. That makes me very happy. If we have to have something...

Jan 2018
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Director

Project Results

nThrive does a great job at meeting our contracted time frames and addressing issues with our staff....

Dec 2017
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Manager

Tools and Methodology

We use nThrive as a transcription service, and they are doing a great job. We really appreciate...

Dec 2017
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Manager

Project Results

nThrive’s turnaround times have been excellent. They meet our requirements, and the transcription...

Dec 2017
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Director

Tools and Methodology

I have had a really great experience with nThrive overall, but I am going to have to give them a...

Dec 2017
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Director

Other Observations

I have not seen many changes in the last couple years since the merger between Precyse and nThrive....

Dec 2017
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Manager

People and Knowledge

nThrive's team is very professional and accommodating. They edit and transcribe our reports. The...

Dec 2017
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Director

Project Results

We have had a contract with nThrive for several years. Our volume has decreased over the years...

Nov 2017
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Director

Relationship

When nThrive acquired Precyse, the transition was a little odd. The acquisition wasn't as well...

Nov 2017
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Director

Tools and Methodology

The transition from Precyse to nThrive did somewhat affect our workflow. The change mainly affected...

Nov 2017
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Director

Project Results

During the past year, we haven't had many issues with quality or consistency from the nThrive...

Nov 2017
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Director

Future Outlook

We are no longer using nThrive's transcription services. That is not due to any kind of service...

Nov 2017
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Director

ROI and Cost

We got terrific turnaround times and great results with nThrive. We really got our money's worth,...

Nov 2017
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Director

Project Results

nThrive does a nice job. They are responsive and work with us in managing the workflow. We have...

Nov 2017
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Manager

Other Observations

After Precyse became nThrive, there have been some changes within their operations team. We have...

Oct 2017
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Manager

Relationship

We have more calls with nThrive than we did with Precyse. The calls are geared around certain topics...

Oct 2017
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Manager

Other Observations

We would have to take a hard look at the market before considering whether we would purchase...

Oct 2017
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Director

Relationship

The Precyse management team that supports us has been left pretty intact. I have felt very little...

Oct 2017
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