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Nuance CAPD
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KLAS Research Director - Boyd Stewart
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Boyd Stewart

Research Director

boyd.stewart@klasresearch.com

801-404-5435

 
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User Commentary

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Physician

I use the system every day. It has really been a game changer for me and for a lot of our providers....

Sep 2021
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Physician

The main reason that I chose the system was that I wanted to help increase some of the workaround...

Sep 2021
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Physician

The one downside to the solution is that the vendor could have done a bit of a better job with their...

Sep 2021
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Physician

Some other vendors are coming out with systems that have voice recognition. There is still some work...

Sep 2021
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Physician

The vendor's support people are very good at troubleshooting and solving problems.

Sep 2021
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Nurse

The more that doctors create templates in Nuance Surgical CAPD, the more that doctors use the...

Jul 2021
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Nurse

The biggest complaint I hear about Nuance Surgical CAPD is the verbiage of the ICD-10 or procedure...

Jul 2021
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Nurse

When everything is running perfectly, I would give Nuance Surgical CAPD an almost perfect score....

Jul 2021
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(0)
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Nurse

Anytime I need to get ahold of Nuance, they are Johnny on the spot. My contacts from Nuance are great....

Jul 2021
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(0)
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Nurse

Looking at the people who really like and use Nuance Surgical CAPD, we get 100% of our money's worth....

Jul 2021
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(0)
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Nurse

Nuance Surgical CAPD is hit or miss. If we build any kind of macro, that takes time, and we have to...

Jul 2021
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VP/Other Executive

There has been good adoption of Nuance CAPD by the physicians. Physicians are always going to be...

Jun 2021
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VP/Other Executive

Any artificial intelligence tool is only as good as a vendor makes it. From the beginning, we have...

Jun 2021
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VP/Other Executive

With whatever AI tool we implement, each facility has to teach it because every facility does things...

Jun 2021
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(0)
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Analyst/Coordinator

I would be less likely to recommend Nuance Surgical CAPD than other products just because it is so...

Jan 2021
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(0)
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Analyst/Coordinator

During the COVID-19 crisis, Nuance did some coding and updates in relation to that. Their service is...

Jan 2021
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Manager

One of the first Dragon Medical Advisor components that we have implemented specifies where...

Nov 2020
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Manager

We have configured all of the computers so when the physicians sign in to the device, they don’t...

Nov 2020
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(0)
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Manager

We started out with specificity. The system would take a diagnosis that was documented, and if it...

Nov 2020
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(0)
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Director

We are self-sufficient with the product now, but when a new physician comes on, Nuance or the folks...

Nov 2020
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(0)
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Director

Nuance just started up an advisory board. The only thing the vendor could really improve is the...

Nov 2020
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Director

The system is darn good. The greatest thing about it is that all the coding is built into the system...

Nov 2020
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CMIO

Nuance has been good to work with in terms of making enhancements on the fly, but in terms of...

Oct 2020
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(0)
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CMIO

There was a fairly significant amount of configuration we had to do to get Nuance’s product running,...

Oct 2020
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(0)
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CMIO

Nuance has done a great job supporting us through COVID-19. As soon as we ask a question, they get...

Oct 2020
||
(0)
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CMIO

If I were talking to another organization about Nuance’s product, I would tell that organization to...

Oct 2020
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(0)
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CMIO

Nuance is far ahead on the inpatient side of coding and capturing CDI-type queries. The system went...

Oct 2020
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CMIO

Nuance eventually keeps all their promises. They had a little bit of trouble at the beginning.

Oct 2020
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