Tell us about you

Work Email required

Organization required

First Name required

Last Name required

Job Title required

Phone required (###) ###-####, or int ######...

City required

State/Province required

Tell us about your organization

error messages will go here...

Looks like we’re already familiar with you!

Please press next to continue with the survey.

Looks like we’re already familiar with you!

According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.

If you are trying to access KLAS research data and reports, an email has been sent to   with a link to login.

If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.

Membership Commitment

In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.

By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

Thank You! Your information was submitted successfully!

Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank You! Your information was submitted successfully!

Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.

If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.

Surprise! Looks like we already have an account for you.

An email has been sent to blah@blah.com with a link to login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank you !

Access info about Computer Assisted Physician Documentation (CAPD) on your dashboard or bookmark under

(Your Products / Your Organization's Products)


Nuance CAPD Comments
Filtered view: All

KLAS Research Director - Boyd Stewart
Subject Expert

Boyd Stewart

Research Director

boyd.stewart@klasresearch.com

801-404-5435

 
 View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Computer Assisted Physician Documentation (CAPD) on your dashboard or bookmark under

(Your Products / Your Organization's Products)

Want to see full details?

User Commentary

Sort by

Analyst/Coordinator

I would be less likely to recommend Vincari Surgical CAPD than other products just because it is so...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

During the COVID-19 crisis, Nuance did some coding and updates in relation to that. Their service is...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

One of the first Dragon Medical Advisor components that we have implemented specifies where...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have configured all of the computers so when the physicians sign in to the device, they don’t...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We started out with specificity. The system would take a diagnosis that was documented, and if it...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We are self-sufficient with the product now, but when a new physician comes on, Nuance or the folks...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Nuance just started up an advisory board. The only thing the vendor could really improve is the...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The system is darn good. The greatest thing about it is that all the coding is built into the system...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Nuance has been good to work with in terms of making enhancements on the fly, but in terms of...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

There was a fairly significant amount of configuration we had to do to get Nuance’s product running,...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Nuance has done a great job supporting us through COVID-19. As soon as we ask a question, they get...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

If I were talking to another organization about Nuance’s product, I would tell that organization to...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Nuance is far ahead on the inpatient side of coding and capturing CDI-type queries. The system went...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Nuance eventually keeps all their promises. They had a little bit of trouble at the beginning.

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Nuance is working. Our doctors use it, and I haven’t heard any negative feedback. I haven’t had to...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I think the biggest lift for us during the implementation was just trying to load doctors' templates...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We have providers who use a lot of templates, so they like how easy it is to use the system. They...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Surgical CAPD streamlines our documentation and makes me much more efficient. The system is reducing...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Surgical CAPD is absolutely part of our long-term plans. Nuance's products are viable to me.

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

The up-front training could have been a little bit better. I wanted the training to really endorse...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

The system does well in supporting our integration goals. The system is critical, and I cannot do...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Nuance does very well with their ongoing support. They provide very good quality. Nuance is very...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

The system is good. It isn't necessarily something that I absolutely have to have, but the system is...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Nuance has always been supportive. They have provided support usually by phone or web. The support...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

If I have a problem or need something, I just call my account representative. Whenever one person...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

The vendor has made some adjustments to the way they do coding, and now I can’t get the CPT code to...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

I will put in a specific code for a central line in an adult, but the system will give me a...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

The vendor doesn’t call me to ask how I am doing. If they did, then I would be able to tell them...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

One condition of my hiring is that I get to use my operative note program. If a company wants me to...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

My colleague recommended the product to us and said that it would help us code and do operative...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

I like the solution. It is intuitive and user friendly. I have never had to change my password. I...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

I don't know that Nuance CAPD is used for integration and interoperability. If something could make...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

I would like to see Nuance help us prioritize multiple projects. If someone asked for a...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

The initial training was very good. I can't recall any recent training or update that we have had to...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

The product does a very good job and works as promoted. Once we learned how to use the product, it...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Nuance doesn't really play into supporting our integration goals. I haven't seen new functionality...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

The ongoing support for Nuance is very good. There are liaisons at our facility. Anytime I have...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

The vendor hasn't reached out to me directly to say what they are going to do for us. Most contact...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

In terms of receiving our money's worth, we have decreased our staff members and increased the speed...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Nuance CAPD requires training and reminding. It isn't in our face, and that is one of my biggest...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We started with a few suggestions and tracked some data on that based on the coding query rate. Our...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Some of the suggestions make the usability difficult. The suggestions need to be vetted more...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I was hopeful that Nuance CAPD would at least help with the documentation for the ICD-10 compliance...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

A lot of our providers were resistant to using Nuance CAPD, and they were still typing, which is...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

On the data analytics part, we are doing a lot, but I haven't seen any improvements in our billing...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

In order for the product to meet my needs, it has to be easier to use. It must be clinically...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

When Nuance came on-site, they worked one-on-one with people. The implementation was good. We have...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Nuance is working on a lot of products. I am not at the level where I get to see all of them. I have...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We really like Nuance CAPD. Nuance's team is always accessible and really committed to our success....

Jun 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Our acute care EMR is not always interface friendly with other products. Nuance works closely with...

Jun 2020
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​