Olah Enterprise Archive Solution Commentary
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Subject Expert
Paul Hess
Research Director
Commentary Summary
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User Commentary
Loyalty
Olah Enterprise Archive Solution isn't part of our long-term plans, but that isn't because of the...
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Product
I like that Olah Enterprise Archive Solution is extremely simple yet powerful. We have never had a...
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Relationship
Olah's customer service is fantastic. The customer representative that I usually work with is very...
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Operations
We don't require a lot of training from Olah. Olah Enterprise Archive Solution works very well for...
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Relationship
I like the fact that once we get a system loaded into Olah Enterprise Archive Solution, it basically...
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Relationship
The people that Olah brings to the table are very skilled. We have just had a great experience with...
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Culture, Relationship
I didn’t want any responsibility for archiving because I experienced that at my previous...
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Loyalty
The system is part of our long-term plans, and we have a few more legacy applications that we plan...
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Culture
There are other factors involved that I am very satisfied with, but the way Olah's charging model...
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Relationship
Olah is in a highly competitive market, and they are doing an excellent job with that for small...
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Relationship
The system is very easy for our clinicians to navigate. It has a simple, easy-to-use interface. From...
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Operations
Not much has changed with Olah Enterprise Archive Solution, so the need for ongoing training is...
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Product
Creating the reports in Olah Enterprise Archive Solution is labor intensive, but that is because it...
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Product
Olah did a good job with the integration. Olah Enterprise Archive Solution integrated into our EHR,...
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Culture, Value
Olah has done a good job with charging because people buy a bundle of services. Olah has been great...
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Relationship
Olah was very clear on their pricing up front, and it has been a very good experience. Their support...
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Operations, Product
I like Olah's solution. It is very easy to use, so very minimal training was required. We don't have...
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Loyalty
We had already chosen Olah to do the archiving for a different system, so we already had a...
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Relationship
I really like the staff at Olah. They are just very helpful at all times. They are really easy to...
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Value
What I like about Olah is that their pricing is very reasonable. Other vendors we have looked at are...
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Value
I wouldn't say that we are getting an ROI from Olah's system. When we first started archiving, we...
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Value
Migrating our EHR's environment took much longer than expected, and we realized that archiving isn't...
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Loyalty, Relationship, Product
With Olah, we experienced a lot of challenges with unplanned costs and timelines not being met. The...
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Loyalty, Relationship, Product
When Olah went live, they started with archiving a specific thing that is not always easy to...
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Product, Value
Olah's system is very reliable and stable. We don't experience outages. It is very well run and...
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Relationship
The Olah support team that we work with is very collaborative. They are really trying to work with...
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Product, Value
From a security standpoint, Olah's system is a huge improvement for us because we were still hosting...
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Value
The return on investment we get with Olah is that we get to maintain multiple legacy systems for...
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Operations
Olah did a really great job with the implementation. They were very helpful in making sure we were...
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Operations
Olah made the implementation process very easy, and they were very active in helping us out. They...
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Culture, Value
Olah has been very good at keeping up-to-date with the invoicing and support. The solution is a bit...
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Operations, Product
Olah’s website is very good. It is extremely simple to use, and there is not a huge amount of...
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Relationship, Product
Olah delivers exactly what they say they will, and they do so in a very straightforward way. We...
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Relationship
I would recommend Olah because our relationship feels more like a partnership conversation where we...
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Operations
The system is very straightforward and user friendly. The whole product is set up very intuitively....
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Relationship
Olah’s customer support people do a really good job, and Olah is very proactive. I have applications...
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