Olah Enterprise Archive Solution Commentary
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Tyson Blauer
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KLAS Research Director - Tyson Blauer
 
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User Commentary

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CIO

Product

A lot of people here were used to the workflow in our old mainframe. Olah not only stored the data...

Mar 2024
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CIO

Loyalty, Product

There are a few bells and whistles that the more expensive vendors have that Olah doesn’t have. Some...

Mar 2024
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CIO

Value

The main ROI from using the Olah product is the avoidance of paying more with one of the other...

Mar 2024
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CIO

Loyalty, Product

Clinical archiving is a necessary evil. When we retire an application and move to something else, we...

Mar 2024
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CIO

Loyalty, Product

For anybody who wants to do clinical archiving, Olah is a good fit, but they are sort of a start-up...

Mar 2024
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Manager

Loyalty, Value

We haven't seen an ROI yet, but there will be some increased efficiencies for our HIM department in...

Mar 2024
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Manager

Loyalty

Olah is on point to complete the statement of work that we developed, and it is possible that that...

Mar 2024
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Manager

Relationship

Olah’s vendor executive would not quit ringing my phone and politely asking for time. They are one...

Mar 2024
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Manager

Loyalty, Relationship, Operations

Olah Enterprise Archive Solution is part of our long-term plans, and it will be available to...

Mar 2024
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Manager

Culture, Value

Olah avoids charging for every little thing. We had a fixed fee contract, so we knew what we would...

Mar 2024
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Manager

Operations, Product

All the training has been sufficient. Olah Enterprise Archive Solution is such an easy tool to use....

Mar 2024
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VP/Other Executive

Relationship

Olah has been really good to work with, and we have no complaints because we have had no challenges...

Mar 2024
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VP/Other Executive

Product

Olah’s billing methodology has been fair, and we have not had any concerns yet.

Mar 2024
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VP/Other Executive

Loyalty, Product

Olah continues to advance their abilities to integrate more data archived in the tools. For example,...

Mar 2024
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VP/Other Executive

Relationship

At one point, Olah had some turnover that caused a few gaps in some follow-ups, but they seem to...

Mar 2024
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VP/Other Executive

Loyalty

Our previous vendor was awful, and Olah is light-years ahead. We were hesitant before we engaged...

Mar 2024
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Manager

Loyalty, Product

Olah Enterprise Archive Solution is a very easy application for end users. It is integrated with our...

Mar 2024
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Manager

Relationship

I was really impressed with Olah when we started with them. They have improved their product since...

Mar 2024
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Manager

Relationship

We would like to see Olah plan their upgrades better and give us a rock-solid test plan. If there is...

Mar 2024
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Manager

Relationship

So far, when I have opened support tickets with Olah, I have heard back from them right away. They...

Mar 2024
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Manager

Product

Olah has a product that allows users to open a clinical record from a completely different system...

Mar 2024
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VP/Other Executive

Value

I don't know whether I can target an ROI from Olah Enterprise Archive Solution (EAS) because we are...

Mar 2024
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VP/Other Executive

Loyalty, Relationship

The vendor is doing what they are being asked to do. We had an issue with the way data was grouped...

Mar 2024
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VP/Other Executive

Operations, Product

The vendor gives us documentation that we can use, generally one-pagers. Olah Enterprise Archive...

Mar 2024
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VP/Other Executive

Relationship, Operations, Product

The vendor has done well with integration. They have been totally on board with integrating what we...

Mar 2024
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VP/Other Executive

Relationship

We haven't had to use the vendor's support much. When we identify something that needs to be fixed,...

Mar 2024
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VP/Other Executive

Relationship

The vendor is very engaged with us as things come out. We push them further than they were expecting...

Mar 2024
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Manager

Value

The ROI our organization has seen from using this solution is that we have saved a tremendous amount...

Sep 2023
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Manager

Operations, Product

The design of the system is really good. It doesn't require a lot of training. Our archives are so...

Sep 2023
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Manager

Relationship, Product

I don't think we have any wish-list items that have been outstanding. Olah has addressed the ones...

Sep 2023
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