Olah Enterprise Archive Solution Commentary
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Subject Expert
Tyson Blauer
Insights Director
Commentary Summary
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User Commentary
Loyalty
The system is part of our long-term plans, and we have a few more legacy applications that we plan...
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Culture
There are other factors involved that I am very satisfied with, but the way Olah's charging model...
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Relationship
Olah is in a highly competitive market, and they are doing an excellent job with that for small...
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Relationship
The system is very easy for our clinicians to navigate. It has a simple, easy-to-use interface. From...
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Operations
Not much has changed with Olah Enterprise Archive Solution, so the need for ongoing training is...
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Product
Creating the reports in Olah Enterprise Archive Solution is labor intensive, but that is because it...
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Product
Olah did a good job with the integration. Olah Enterprise Archive Solution integrated into our EHR,...
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Culture, Value
Olah has done a good job with charging because people buy a bundle of services. Olah has been great...
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Relationship
Olah was very clear on their pricing up front, and it has been a very good experience. Their support...
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Operations, Product
I like Olah's solution. It is very easy to use, so very minimal training was required. We don't have...
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Loyalty
We had already chosen Olah to do the archiving for a different system, so we already had a...
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Relationship
I really like the staff at Olah. They are just very helpful at all times. They are really easy to...
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Value
What I like about Olah is that their pricing is very reasonable. Other vendors we have looked at are...
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Value
I wouldn't say that we are getting an ROI from Olah's system. When we first started archiving, we...
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Value
Migrating our EHR's environment took much longer than expected, and we realized that archiving isn't...
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Loyalty, Relationship, Product
With Olah, we experienced a lot of challenges with unplanned costs and timelines not being met. The...
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Loyalty, Relationship, Product
When Olah went live, they started with archiving a specific thing that is not always easy to...
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Product, Value
Olah's system is very reliable and stable. We don't experience outages. It is very well run and...
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Relationship
The Olah support team that we work with is very collaborative. They are really trying to work with...
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Product, Value
From a security standpoint, Olah's system is a huge improvement for us because we were still hosting...
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Value
The return on investment we get with Olah is that we get to maintain multiple legacy systems for...
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Operations
Olah did a really great job with the implementation. They were very helpful in making sure we were...
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Operations
Olah made the implementation process very easy, and they were very active in helping us out. They...
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Culture, Value
Olah has been very good at keeping up-to-date with the invoicing and support. The solution is a bit...
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Operations, Product
Olah’s website is very good. It is extremely simple to use, and there is not a huge amount of...
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Relationship, Product
Olah delivers exactly what they say they will, and they do so in a very straightforward way. We...
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Relationship
I would recommend Olah because our relationship feels more like a partnership conversation where we...
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Operations
The system is very straightforward and user friendly. The whole product is set up very intuitively....
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Relationship
Olah’s customer support people do a really good job, and Olah is very proactive. I have applications...
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Product
A lot of people here were used to the workflow in our old mainframe. Olah not only stored the data...
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Loyalty, Product
There are a few bells and whistles that the more expensive vendors have that Olah doesn’t have. Some...
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Value
The main ROI from using the Olah product is the avoidance of paying more with one of the other...
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Loyalty, Product
Clinical archiving is a necessary evil. When we retire an application and move to something else, we...
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Loyalty, Product
For anybody who wants to do clinical archiving, Olah is a good fit, but they are sort of a start-up...
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Loyalty, Value
We haven't seen an ROI yet, but there will be some increased efficiencies for our HIM department in...
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Loyalty
Olah is on point to complete the statement of work that we developed, and it is possible that that...
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Relationship
Olah’s vendor executive would not quit ringing my phone and politely asking for time. They are one...
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Loyalty, Relationship, Operations
Olah Enterprise Archive Solution is part of our long-term plans, and it will be available to...
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Culture, Value
Olah avoids charging for every little thing. We had a fixed fee contract, so we knew what we would...
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Operations, Product
All the training has been sufficient. Olah Enterprise Archive Solution is such an easy tool to use....
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Relationship
Olah has been really good to work with, and we have no complaints because we have had no challenges...
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Product
Olah’s billing methodology has been fair, and we have not had any concerns yet.
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Loyalty, Product
Olah continues to advance their abilities to integrate more data archived in the tools. For example,...
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Relationship
At one point, Olah had some turnover that caused a few gaps in some follow-ups, but they seem to...
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Loyalty
Our previous vendor was awful, and Olah is light-years ahead. We were hesitant before we engaged...
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Loyalty, Product
Olah Enterprise Archive Solution is a very easy application for end users. It is integrated with our...
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Relationship
I was really impressed with Olah when we started with them. They have improved their product since...
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Relationship
We would like to see Olah plan their upgrades better and give us a rock-solid test plan. If there is...
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Relationship
So far, when I have opened support tickets with Olah, I have heard back from them right away. They...
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Product
Olah has a product that allows users to open a clinical record from a completely different system...
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Value
I don't know whether I can target an ROI from Olah Enterprise Archive Solution (EAS) because we are...
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Loyalty, Relationship
The vendor is doing what they are being asked to do. We had an issue with the way data was grouped...
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Operations, Product
The vendor gives us documentation that we can use, generally one-pagers. Olah Enterprise Archive...
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Relationship, Operations, Product
The vendor has done well with integration. They have been totally on board with integrating what we...
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Relationship
We haven't had to use the vendor's support much. When we identify something that needs to be fixed,...
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Relationship
The vendor is very engaged with us as things come out. We push them further than they were expecting...
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