Olah Enterprise Archive Solution Commentary
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Tyson Blauer
Research Director
KLAS Research Director - Tyson Blauer
 
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User Commentary

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Manager

Relationship

I really like the staff at Olah. They are just very helpful at all times. They are really easy to...

Sep 2024
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Manager

Value

What I like about Olah is that their pricing is very reasonable. Other vendors we have looked at are...

Sep 2024
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Director

Value

I wouldn't say that we are getting an ROI from Olah's system. When we first started archiving, we...

Sep 2024
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Director

Value

Migrating our EHR's environment took much longer than expected, and we realized that archiving isn't...

Sep 2024
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Director

Loyalty, Relationship, Product

With Olah, we experienced a lot of challenges with unplanned costs and timelines not being met. The...

Sep 2024
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VP/Other Executive

Loyalty, Relationship, Product

When Olah went live, they started with archiving a specific thing that is not always easy to...

May 2024
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VP/Other Executive

Product, Value

Olah's system is very reliable and stable. We don't experience outages. It is very well run and...

May 2024
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Director

Relationship

The Olah support team that we work with is very collaborative. They are really trying to work with...

May 2024
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Director

Product, Value

From a security standpoint, Olah's system is a huge improvement for us because we were still hosting...

May 2024
||
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Manager

Value

The return on investment we get with Olah is that we get to maintain multiple legacy systems for...

May 2024
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Manager

Operations

Olah did a really great job with the implementation. They were very helpful in making sure we were...

May 2024
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Manager

Operations

Olah made the implementation process very easy, and they were very active in helping us out. They...

May 2024
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Manager

Culture, Value

Olah has been very good at keeping up-to-date with the invoicing and support. The solution is a bit...

May 2024
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Manager

Operations, Product

Olah’s website is very good. It is extremely simple to use, and there is not a huge amount of...

May 2024
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Manager

Relationship, Product

Olah delivers exactly what they say they will, and they do so in a very straightforward way. We...

May 2024
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VP/Other Executive

Relationship

I would recommend Olah because our relationship feels more like a partnership conversation where we...

May 2024
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Director

Operations

The system is very straightforward and user friendly. The whole product is set up very intuitively....

May 2024
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VP/Other Executive

Relationship

Olah’s customer support people do a really good job, and Olah is very proactive. I have applications...

May 2024
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CIO

Product

A lot of people here were used to the workflow in our old mainframe. Olah not only stored the data...

Mar 2024
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CIO

Loyalty, Product

There are a few bells and whistles that the more expensive vendors have that Olah doesn’t have. Some...

Mar 2024
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CIO

Value

The main ROI from using the Olah product is the avoidance of paying more with one of the other...

Mar 2024
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(0)
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CIO

Loyalty, Product

Clinical archiving is a necessary evil. When we retire an application and move to something else, we...

Mar 2024
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(0)
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CIO

Loyalty, Product

For anybody who wants to do clinical archiving, Olah is a good fit, but they are sort of a start-up...

Mar 2024
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Manager

Loyalty, Value

We haven't seen an ROI yet, but there will be some increased efficiencies for our HIM department in...

Mar 2024
||
(0)
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Manager

Loyalty

Olah is on point to complete the statement of work that we developed, and it is possible that that...

Mar 2024
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Manager

Relationship

Olah’s vendor executive would not quit ringing my phone and politely asking for time. They are one...

Mar 2024
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(0)
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Manager

Loyalty, Relationship, Operations

Olah Enterprise Archive Solution is part of our long-term plans, and it will be available to...

Mar 2024
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Manager

Culture, Value

Olah avoids charging for every little thing. We had a fixed fee contract, so we knew what we would...

Mar 2024
||
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Manager

Operations, Product

All the training has been sufficient. Olah Enterprise Archive Solution is such an easy tool to use....

Mar 2024
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VP/Other Executive

Relationship

Olah has been really good to work with, and we have no complaints because we have had no challenges...

Mar 2024
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VP/Other Executive

Product

Olah’s billing methodology has been fair, and we have not had any concerns yet.

Mar 2024
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VP/Other Executive

Loyalty, Product

Olah continues to advance their abilities to integrate more data archived in the tools. For example,...

Mar 2024
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VP/Other Executive

Relationship

At one point, Olah had some turnover that caused a few gaps in some follow-ups, but they seem to...

Mar 2024
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VP/Other Executive

Loyalty

Our previous vendor was awful, and Olah is light-years ahead. We were hesitant before we engaged...

Mar 2024
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Manager

Loyalty, Product

Olah Enterprise Archive Solution is a very easy application for end users. It is integrated with our...

Mar 2024
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Manager

Relationship

I was really impressed with Olah when we started with them. They have improved their product since...

Mar 2024
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Manager

Relationship

We would like to see Olah plan their upgrades better and give us a rock-solid test plan. If there is...

Mar 2024
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Manager

Relationship

So far, when I have opened support tickets with Olah, I have heard back from them right away. They...

Mar 2024
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(0)
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Manager

Product

Olah has a product that allows users to open a clinical record from a completely different system...

Mar 2024
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(0)
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VP/Other Executive

Value

I don't know whether I can target an ROI from Olah Enterprise Archive Solution (EAS) because we are...

Mar 2024
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VP/Other Executive

Loyalty, Relationship

The vendor is doing what they are being asked to do. We had an issue with the way data was grouped...

Mar 2024
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VP/Other Executive

Operations, Product

The vendor gives us documentation that we can use, generally one-pagers. Olah Enterprise Archive...

Mar 2024
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VP/Other Executive

Relationship, Operations, Product

The vendor has done well with integration. They have been totally on board with integrating what we...

Mar 2024
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VP/Other Executive

Relationship

We haven't had to use the vendor's support much. When we identify something that needs to be fixed,...

Mar 2024
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VP/Other Executive

Relationship

The vendor is very engaged with us as things come out. We push them further than they were expecting...

Mar 2024
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