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Remote Patient Monitoring Commentary
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Paul Hess
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User Commentary

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Nurse

Operations

Optimize Health switched to include different devices, and that was good. But the vendor started...

Sep 2025
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Nurse

Product

Optimize Health does a nice job. Remote Patient Monitoring really is pretty easy. The vendor's...

Sep 2025
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Nurse

Product

The only thing that would be optimal to improve is that the blood glucose patients still have to do...

Sep 2025
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Nurse

Relationship

Optimize Health does lots of things well with regard to support. The ticketing system is quite easy....

Sep 2025
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Nurse

Relationship

Optimize Health emails us if they have any outages. That is very good. They are proactive in sending...

Sep 2025
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Nurse

Product

I have recommended Remote Patient Monitoring before. I explain to people about the ease for patients...

Sep 2025
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Manager

Product

Our patients sometimes have a really tough time with connectivity, and that isn't Optimize Health's...

Jan 2025
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Manager

Product

The Remote Patient Monitoring equipment seems to be user friendly. We ship things all the time to...

Jan 2025
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Manager

Operations

Optimize Health offered to come on-site to multiple facilities for our training. Their onboarding is...

Jan 2025
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Manager

Culture, Value

Our contract with Optimize Health is pretty straightforward, and it isn't so detailed that we have...

Jan 2025
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Manager

Relationship, Product

Remote Patient Monitoring meets our needs. When we got the system, it was economical. The devices...

Jan 2025
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Manager

Relationship

Optimize Health has come through on requests that we have asked for, and if we have given them...

Jan 2025
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Related Reports
Perception
KLAS article icon
Telehealth & Remote Patient Monitoring Ecosystem 2023
06 July 23    |   Ciera Walker and Schafer Jackson
Telehealth and remote patient monitoring (RPM) solutions have grown in adoption, giving providers new ways to deliver more flexible care. While telehealth adoption especially was initially spurred by COVID-19, energy in both areas continues because of factors like value-based care, staffing shortages, and the desire to make care delivery more flexible and strategic. This report examines the broad ecosystem of telehealth and RPM technology—specifically, vendor-reported breadth and depth of adoption by their provider organization customers.
Performance
KLAS article icon
Remote Patient Monitoring 2023
30 May 23    |   Ciera Walker and Schafer Jackson
Remote patient monitoring (RPM) has demonstrated promising outcomes † —including earlier intervention and reduced utilization, outcomes that are critical in value-based care arrangements. The options for RPM are rapidly evolving, with many factors for healthcare organizations to consider. Reimbursement is an ongoing question, with some healthcare organizations feeling they can’t rely solely on reimbursement from CPT codes. Integration—with both the EMR and monitoring devices—is also vitally important to maintaining an RPM program’s viability. Additionally, RPM can require additional staff, though many vendors offer services to help alleviate this burden. Given all the factors at play, some healthcare organizations are starting with small pilots, testing to see which technology works. This report explores the customer experience with RPM technology in several key areas, including partnership, innovation, ease of use, and integration. † See KLAS’ 2022 RPM report for more details on the outcomes organizations are achieving and how they financially support their RPM programs.



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