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Remote Patient Monitoring Commentary
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Paul Hess
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User Commentary

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Manager

Product

Our patients sometimes have a really tough time with connectivity, and that isn't Optimize Health's...

Jan 2025
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Manager

Product

The Remote Patient Monitoring equipment seems to be user friendly. We ship things all the time to...

Jan 2025
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Manager

Operations

Optimize Health offered to come on-site to multiple facilities for our training. Their onboarding is...

Jan 2025
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Manager

Culture, Value

Our contract with Optimize Health is pretty straightforward, and it isn't so detailed that we have...

Jan 2025
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Manager

Relationship, Product

Remote Patient Monitoring meets our needs. When we got the system, it was economical. The devices...

Jan 2025
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Manager

Relationship

Optimize Health has come through on requests that we have asked for, and if we have given them...

Jan 2025
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Nurse

Culture

The product did not have a bidirectional integration in the beginning, and it still does not have...

Nov 2024
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Analyst/Coordinator

Product

I like Remote Patient Monitoring because we can see how the patients are doing and how their blood...

Oct 2024
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Manager

Relationship

For areas that the vendor can improve on, they could be more receptive to us. There is a lack of...

Oct 2024
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Manager

Relationship, Product

Areas that are great and are much thought of are probably just the software. Optimize Health is...

Oct 2024
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Physician

Product

I would like to see some simplified processes, like new patient enrollment, in Remote Patient...

Oct 2024
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Physician

Product

Remote Patient Monitoring’s data analytics and reporting are very effective. The solution gives me...

Oct 2024
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Analyst/Coordinator

Product

There are times when we have to change the machines, send them back, and then reorder more. The...

Sep 2024
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Analyst/Coordinator

Product, Value

The solution is a fairly simple program to run, and it helps us keep track of all the patients and...

Sep 2024
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Manager

Relationship

We lost our contact person who we have worked with for a long time, so obviously, we are a little...

May 2024
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Manager

Relationship, Product

Remote Patient Monitoring is exactly what Optimize Health says it is. The product is pretty easy....

May 2024
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Manager

Relationship, Value

Optimize Health helps us. If we call them, they are right there. They have actually helped us get...

May 2024
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Manager

Value

An outcome of using the product is not needing the patient to come in as often to measure their...

May 2024
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Manager

Operations

For the implementation, we actually had people come out and work with our providers and nurses and...

May 2024
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Manager

Product, Value

Optimize Health Remote Patient Monitoring is pretty good. If someone could afford it, I think they...

May 2024
||
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Manager

Value

The implementation with Optimize Health was a bit of a mess. They were going through some changes,...

May 2024
||
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Manager

Relationship

The people at Optimize Health don’t understand that a lot of people are being monitored because they...

May 2024
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Manager

Relationship

In a nutshell, Optimize Health was great when it came to the service between the provider and the...

May 2024
||
(0)
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Manager

Value

We had an incident where we didn’t realize we were getting bills that were hurting us. We discussed...

May 2024
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Analyst/Coordinator

Relationship

We have had a lot of communication issues with Optimize Health. They have a high turnover rate, so...

May 2024
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Analyst/Coordinator

Value

Optimize Health loves to charge us for every little thing. They charge us to use the platform, they...

May 2024
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Analyst/Coordinator

Product

Optimize Health hasn't really released any new technology lately, and the reliability of their...

May 2024
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Analyst/Coordinator

Operations

Optimize Health sent a team of people to help us get set up and learn the system when we were doing...

May 2024
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Analyst/Coordinator

Loyalty, Value

From a basic revenue standpoint, the system brings in a lot of revenue for our office, so we will...

May 2024
||
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Related Reports
Perception
KLAS article icon
Telehealth & Remote Patient Monitoring Ecosystem 2023
06 July 23    |   Ciera Walker and Schafer Jackson
Telehealth and remote patient monitoring (RPM) solutions have grown in adoption, giving providers new ways to deliver more flexible care. While telehealth adoption especially was initially spurred by COVID-19, energy in both areas continues because of factors like value-based care, staffing shortages, and the desire to make care delivery more flexible and strategic. This report examines the broad ecosystem of telehealth and RPM technology—specifically, vendor-reported breadth and depth of adoption by their provider organization customers.
Performance
KLAS article icon
Remote Patient Monitoring 2023
30 May 23    |   Ciera Walker and Schafer Jackson
Remote patient monitoring (RPM) has demonstrated promising outcomes † —including earlier intervention and reduced utilization, outcomes that are critical in value-based care arrangements. The options for RPM are rapidly evolving, with many factors for healthcare organizations to consider. Reimbursement is an ongoing question, with some healthcare organizations feeling they can’t rely solely on reimbursement from CPT codes. Integration—with both the EMR and monitoring devices—is also vitally important to maintaining an RPM program’s viability. Additionally, RPM can require additional staff, though many vendors offer services to help alleviate this burden. Given all the factors at play, some healthcare organizations are starting with small pilots, testing to see which technology works. This report explores the customer experience with RPM technology in several key areas, including partnership, innovation, ease of use, and integration. † See KLAS’ 2022 RPM report for more details on the outcomes organizations are achieving and how they financially support their RPM programs.
Emerging Technology
KLAS article icon
Optimize Health Remote Patient Monitoring
06 May 22    |   Aurene Wilford and Schafer Jackson
Healthcare organizations seek to accelerate a continuous patient care experience while reducing administrative and financial costs, improving patient outcomes, and reducing hospitalizations. Remote patient monitoring vendors, like Optimize Health, aim to use advanced technology and expert support that engage patients in their care outside of regular office visits to improve clinical workflows and clinical outcomes with minimal up-front risk. This report examines the Optimize Health customer experience.



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