Remote Patient Monitoring
Filtered view: All

Subject Expert
Schafer Jackson
Research & Sales Director
KLAS Research & Sales Director - Schafer Jackson
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by
Analyst/Coordinator

Buying the equipment was expensive, but it is really great that we can service the patients through...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

One of the deciding factors of why we went with Optimize Health was that their results could be...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We are having some issues with the new blood pressure cuffs. I feel like they aren't very good...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We had immediate, fantastic results with Optimize Health because I was already familiar with RPM. We...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We chose Optimize Health's software because there was a certain fluency in the reporting and an...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I really like the vendor's level of customer support and responsiveness. If we call, there is...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

There is a complexity to RPM that Optimize Health did not fully understand when they came into the...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Optimize Health is delayed in keeping their promises. I have not gotten what I have asked for yet....

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Optimize Health could improve how they manage alerts when a patient has a reading that is beyond the...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementing Optimize Health's solution was simple. The application is very good visually, and the...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We need different languages in Optimize Health's system because we will have patients with different...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

I like the vendor's responsiveness. If there is ever an issue or opportunity for us to learn and...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

The software is fairly responsive. It is not glitchy, and all the devices work well. Patients...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

There has been no new technology delivered by the vendor. Initially, their vendor executives were...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

The one thing that the vendor would hugely benefit from is if there were an app that patients could...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

The product is part of our long-term plans for now, but if there were a vendor on the market who was...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We had a few issues with the vendor's website that we needed to get fixed, and it took the vendor a...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The system is really great and seamless. At one point, we had issues with some of our equipment, but...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We have decided to stick with Optimize Health for the long term. We are very happy with them. I have...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

At one point, with a few years' worth of data in the system, Optimize Health's system lagged a bit,...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Optimize Health's solution is a very easy system to train people on. We have onboarded multiple...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Optimize Health offers advice and training, but we have developed our own internal policies over the...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

If patients are going to be checking the machines daily or five times a week, the machines need to...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

After we get a machine, Optimize Health doesn't do much. We are the ones who do the calling to the...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Unless certain things change, I am not even recommending the product at this time. The cuffs don't...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The machines are not resilient, and the cuffs are not long lasting. We now have to put money in and...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We had some problems during the implementation, but the vendor hung in there and worked through...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor's training was good. If we had problems, the vendor was more than willing to help us.

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

There is a lack of sharing information around the product's growth in a usable direction. The vendor...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would not buy this product again. We are phasing it out right now. The vendor went in an...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would not say Optimize Health keeps all promises. We have had whole meetings to discuss...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor got a new director, and that person calls us with great ideas, but they are the same...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor's fees are all up front, but everyone else's costs in the industry have come down, and...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

The vendor does a good job of supporting us, and I don’t have any issues with them. I haven't even...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Our implementation person from Optimize Health was awesome. This individual tried to make everything...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Optimize Health is up front about their costs; I haven't seen any surprise charges.

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

I looked at a couple of other products but chose Optimize Health's product because it was easy to...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

If clients really want to get the full benefit of Optimize Health’s remote patient monitoring...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Optimize Health's monitoring service alerted us when the heart rate of one of our patients was up,...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I really enjoy Optimize Health's product. It is so helpful. Whenever we had a patient with very high...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We looked at a few other vendors that explained how their products worked, but we liked how Optimize...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Optimize Health can resolve our issues, but when we reach out to the support people, the response...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The Optimize Health portal is very easy to use and navigate. When students come into the clinic,...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The system is a great way to monitor people’s overall health. We can keep track of their medicines...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Optimize Health has been okay to work with. If we have an issue, we can call them, and they usually...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The vendor doesn’t avoid charging for every little thing. Whenever I call them for help, they don’t...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The system can be a lot to keep up with at times. Optimize Health has offered a few different...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Our representative from Optimize Health is always offering to train us. They are very attentive....

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

There is not much proactivity. We check in often, but we don't get emails from our representative...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I was under the impression that the average lifespan of the blood pressure cuff was one and a half...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The product’s integration abilities maximize our free time. Since I have been using the site...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

There are only a few things I sometimes forget to do, like detach a device from a patient who is...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The system is pretty good, but some people are inherently not going to listen to medication...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The solution's reports have some limitations. I can see trends in the data from those reports when...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

When a patient's blood pressure is elevated, they normally go into a care center to be seen....

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

At some point, we will consider getting more products from Optimize Health. Hopefully in the future,...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

There is a lag in billing. It doesn't work with commercial patients. We have experienced a bit of a...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The device is so simple that the monitor is inside it. We don't have to hook it up to Bluetooth or...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I love Optimize Health. I would recommend them to any organization interested in acquiring an RPM...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We would like the machines to last forever without errors. Sometimes patients say that their machine...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The product is very simple for our staff. Not everybody has RPM programs, but they are so important....

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

The solution has helped us achieve better patient compliance.

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We started to see returns on our financial investment in the product within a few months. The...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I am a strong advocate for improving patients' health outcomes. Initially, the only thing that I...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Optimize Health has been very transparent when it comes to working with us and with our limitations....

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We selected Optimize Health because another facility that we worked with had already been using...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

When we started with the product, it was straightforward and easy to get patients to use because...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Within the first month of using the product, we noticed that some medications that some patients...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

A few companies reached out to us, and we researched things for quite some time before we decided on...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor has made themselves very available for training. We haven't had the need, but I know if...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I have advised several of my colleagues who are considering the solution to make sure that they are...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We usually only have one additional training, so I can't give the vendor's training a perfect score....

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor has a dashboard that is easy for us to read and follow. It allows us to easily pull up...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

There are a few people from Optimize Health who are readily available to help us. I can even call...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

The director of our office chose Optimize Health's system because it had more structure,...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Optimize Health has a great website, especially for catching low or high blood pressure. I have...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

The Optimize Health system isn't integrated with our EMR because of the type of EMR that we use, but...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

All my training for the Optimize Health system was through the vendor’s webinars, which were very...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

I would like to be able to delete weight measurements in Optimize Health. If a patient's child steps...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Optimize Health is going through some changes. We were assigned a specific coordinator who was in...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

I am sure that we will enroll more patients into Optimize Health's system, but I see pushback due to...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Optimize Health is very quick to respond to issues. If I come up with an idea, then the vendor's...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The solution is a really good platform, and everything on it is very easy to use. I don't think that...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

There were some discrepancies in what we thought was going to happen with the solution. We thought...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

With Optimize Health, we have to buy the test strips for the glucose meters for the patients, and I...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

When we are using the Optimize Health software and we decide we need to make a change in medications...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I am not being told about any new developments that Optimize Health has. I would be very interested...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

When Optimize Health has come to me to bring up apparent problems, they are things that I am already...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

One of the outcomes that we expected to get from the solution was to generate a more significant...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

When I started considering blood pressure, I was doing a bit of online research about remote...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would recommend to someone using the solution to get it organized up front. That doesn't just...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF