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Remote Patient Monitoring Commentary
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Subject Expert
Spencer Snyder
Senior Analyst
KLAS Senior Analyst - Spencer Snyder
 

Commentary Summary

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User Commentary

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Nurse

In Remote Patient Monitoring, sometimes it’s frustrating that numbers are attached to the devices,...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Nurse

Sometimes Optimize Health is slow to respond. I often have to escalate issues to our service...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Nurse

With Remote Patient Monitoring, the only thing I would say that we would want that we don't have is...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Nurse

Optimize Health switched to include different devices, and that was good. But the vendor started...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Nurse

Optimize Health does a nice job. Remote Patient Monitoring really is pretty easy. The vendor's...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Nurse

The only thing that would be optimal to improve is that the blood glucose patients still have to do...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Nurse

Optimize Health does lots of things well with regard to support. The ticketing system is quite easy....

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Nurse

Optimize Health emails us if they have any outages. That is very good. They are proactive in sending...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Nurse

I have recommended Remote Patient Monitoring before. I explain to people about the ease for patients...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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