EHR Nursing Mobility Commentary
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Subject Expert
Paul Hess
Research Director
Commentary Summary
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User Commentary
Relationship
The customer support is still in transition from the Cerner way to the Oracle Health way, and the...
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Relationship, Product
EHR Nursing Mobility has been pretty stable, but the communication on the stability is lacking....
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Product
Because EHR Nursing Mobility is cloud based, we get an email that these new functions in the...
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Loyalty, Product
EHR Nursing Mobility has been pretty status quo lately; EHR Nursing Mobility as a whole has always...
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Relationship, Product
We haven't had any issues with EHR Nursing Mobility, but Oracle Health hasn’t really delivered...
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Relationship
Getting support with any Oracle Health solution is very difficult. We don't get quick answers. We...
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Operations
There is no ongoing training from Oracle Health. We are on our own, and we had to figure things out...
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Relationship, Product
Oracle Health doesn't make any detailed promises, which gives them a lot of flexibility. One of the...
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Value
Oracle Health charges for every little thing. It takes months to negotiate through because we get...
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Loyalty, Product
The Oracle Health products themselves work well. The problem around EHR Nursing Mobility is Wi-Fi....
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Loyalty, Relationship
Oracle Health could be more proactive by taking direction from their user groups, and I know they...
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Operations
I would like to be able to present a workflow or a use case to Oracle Health and have them push the...
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Culture, Value
Even though we are already in their environment, if we add a different module from Oracle Health, we...
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Operations
Oracle Health could improve their implementation services by sticking to a timeline. That is the big...
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Product
Once EHR Nursing Mobility is working, it is great, and the data it gathers really helps create...
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Relationship
Oracle Health has a ticketing system that we have to log in to and put a ticket in. Their timeliness...
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Product
Someone considering EHR Nursing Mobility should really take in what the system has. Also, especially...
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Relationship
When Oracle Health bought Cerner, I thought that it might improve proactivity, but I don't feel like...
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Product, Value
It is nice that the system provides an integrated mobile platform that our nurses can interact with....
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Product
Our problem with the solution is that Oracle Health can't seem to get the system's medication...
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Relationship
On the Oracle Health side, the vendor's support has been spotty and delayed over the past year....
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Relationship
Fortunately, for the EHR Nursing Mobility tool, we haven't needed a whole lot of support from Oracle...
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Operations, Product
The EHR Nursing Mobility tool is not complex, so missing training opportunities is a choice, not a...
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Culture, Product
What Oracle Health gave us with EHR Nursing Mobility is very bare bones, and there are a couple of...
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Loyalty, Product
The EHR Nursing Mobility tool has been very helpful. It is easy to use, and giving providers that...
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