IntelliSite Pathology Solution (Global) Commentary
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Subject Expert
Eder Lagemann
Research Director
Commentary Summary
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User Commentary
Relationship, Operations
Our transition to digital pathology with Philips couldn’t be better. They have an excellent team;...
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Product
IntelliSite Pathology Solution should integrate different AI algorithms, like the images of the...
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Operations
The implementation is part of the plan from Philips, though it is not free, of course. We have a...
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Product, Value
If a good integration is done with the laboratory system and the IT system when changing to digital,...
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Culture, Value
Everything is covered under our service contract with Philips, so we don’t pay for time, materials,...
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Product
The integration for Intellisite Pathology Solution isn’t necessarily anything to write home about,...
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Relationship, Product
Philips isn’t monitoring for space, so we have to contact them to upgrade the size of the server...
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Product
It isn't like Intellisite Pathology Solution doesn't meet our needs, but it also doesn't do anything...
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Operations
Our staff members felt that there was enough training at the implementation of Intellisite Pathology...
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Loyalty, Product
There are a lot of things that I wish that Intellisite Pathology Solution had for things like...
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Product
We want improvements to AI integration and DICOM.
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Product
We like the product's robustness.
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Loyalty, Product
There are few updates with IntelliSite Pathology Solution. We have been here for years, and Philips...
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Product
Philips still works with iSyntax, and they should be working with a compatible system. But the issue...
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Product
I really like the imaging. The imaging is very nice. But Philips could have some tools, and it would...
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Relationship
The technicians are lovely, but with support, more and more people have Philips, and they are taking...
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Loyalty, Product
We have spent a lot of time working to integrate the Philips system with our LIS, and that works...
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Culture, Relationship, Value
Just like with every vendor, if we go to upgrade something, then it might not necessarily be...
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Loyalty, Product
The new technology we would be looking for in IntelliSite Pathology Solution would be integration...
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Relationship
Philips has regularly scheduled maintenance. They have trained a couple of technologists who are...
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Operations
Typically, training from Philips is going to be user specific, so for lab staff, it is just training...
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Product, Value
IntelliSite Pathology Solution has produced outcomes in the way we have used the technology so far....
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Relationship, Operations, Product
Philips does make changes to the viewer in the system. They go ahead and make upgrades as required....
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Loyalty, Product
Philips took a really long time with the image management system to integrate one AI solution. And...
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Culture, Loyalty
Philips has not invested as much as other vendors. Philips has cut a lot of costs within digital...
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Relationship
Last year was brilliant with Philips’ support team members. They were very engaged. But I guess that...
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Value
We would have actually increased our case rate sooner had Philips provided us with more scanners on...
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Product, Value
Things with Philips have not been going upward because of the way the Philips organization is...
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