IntelliSite Pathology Solution (Global) Commentary
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Eder Lagemann
Research Director
KLAS Research Director - Eder Lagemann
 
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User Commentary

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VP/Other Executive

Relationship, Operations

Our transition to digital pathology with Philips couldn’t be better. They have an excellent team;...

Apr 2025
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VP/Other Executive

Product

IntelliSite Pathology Solution should integrate different AI algorithms, like the images of the...

Apr 2025
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VP/Other Executive

Operations

The implementation is part of the plan from Philips, though it is not free, of course. We have a...

Apr 2025
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VP/Other Executive

Product, Value

If a good integration is done with the laboratory system and the IT system when changing to digital,...

Apr 2025
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Analyst/Coordinator

Culture, Value

Everything is covered under our service contract with Philips, so we don’t pay for time, materials,...

Mar 2025
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Analyst/Coordinator

Product

The integration for Intellisite Pathology Solution isn’t necessarily anything to write home about,...

Mar 2025
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Analyst/Coordinator

Relationship, Product

Philips isn’t monitoring for space, so we have to contact them to upgrade the size of the server...

Mar 2025
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Analyst/Coordinator

Product

It isn't like Intellisite Pathology Solution doesn't meet our needs, but it also doesn't do anything...

Mar 2025
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Analyst/Coordinator

Operations

Our staff members felt that there was enough training at the implementation of Intellisite Pathology...

Mar 2025
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Analyst/Coordinator

Loyalty, Product

There are a lot of things that I wish that Intellisite Pathology Solution had for things like...

Mar 2025
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Physician

Product

We want improvements to AI integration and DICOM.

Mar 2025
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Physician

Product

We like the product's robustness.

Mar 2025
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Director

Loyalty, Product

There are few updates with IntelliSite Pathology Solution. We have been here for years, and Philips...

Dec 2024
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Director

Product

Philips still works with iSyntax, and they should be working with a compatible system. But the issue...

Dec 2024
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Director

Product

I really like the imaging. The imaging is very nice. But Philips could have some tools, and it would...

Dec 2024
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Director

Relationship

The technicians are lovely, but with support, more and more people have Philips, and they are taking...

Dec 2024
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VP/Other Executive

Loyalty, Product

We have spent a lot of time working to integrate the Philips system with our LIS, and that works...

Dec 2024
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VP/Other Executive

Culture, Relationship, Value

Just like with every vendor, if we go to upgrade something, then it might not necessarily be...

Dec 2024
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VP/Other Executive

Loyalty, Product

The new technology we would be looking for in IntelliSite Pathology Solution would be integration...

Dec 2024
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VP/Other Executive

Relationship

Philips has regularly scheduled maintenance. They have trained a couple of technologists who are...

Dec 2024
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VP/Other Executive

Operations

Typically, training from Philips is going to be user specific, so for lab staff, it is just training...

Dec 2024
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VP/Other Executive

Product, Value

IntelliSite Pathology Solution has produced outcomes in the way we have used the technology so far....

Dec 2024
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VP/Other Executive

Relationship, Operations, Product

Philips does make changes to the viewer in the system. They go ahead and make upgrades as required....

Dec 2024
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Director

Loyalty, Product

Philips took a really long time with the image management system to integrate one AI solution. And...

Jun 2024
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Director

Culture, Loyalty

Philips has not invested as much as other vendors. Philips has cut a lot of costs within digital...

Jun 2024
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Director

Relationship

Last year was brilliant with Philips’ support team members. They were very engaged. But I guess that...

Jun 2024
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Director

Value

We would have actually increased our case rate sooner had Philips provided us with more scanners on...

Jun 2024
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Director

Product, Value

Things with Philips have not been going upward because of the way the Philips organization is...

Jun 2024
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