IntelliSite Pathology Solution (Global) Commentary
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Subject Expert
Eder Lagemann
Research Director
Commentary Summary
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User Commentary
Product
The vendor could improve my experience as a customer by providing more up-to-date functionality in...
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Product
Overall, I would say things are very good with IntelliSite Pathology Solution. A large number of...
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Loyalty
I would buy IntelliSite Pathology Solution, but in the future, we will have to look at replacing and...
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Value
If we ask for little add-ons with respect to the basic system that was deployed or purchased, the...
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Loyalty, Product
Going forward with the next generation of devices, including those from Philips, we will have to...
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Relationship
If we are looking for technical support, Philips is very responsive. If we have to go up the ladder...
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Product, Value
I have recommended IntelliSite Pathology Solution in the past. That is currently what I'm doing. And...
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Loyalty, Relationship
A lot of what we talk about with Philips is sort of a future concept; it is not actually there. They...
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Product
Philips can improve the native handling of DICOM files in IntelliSpace Pathology Solution. Philips...
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Relationship
Philips' strength is customer support and product quality. I like the solution's user interface and...
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Product
We use IntelliSite Pathology Solution to remove queue-based export task management in favor of...
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Product
Philips tried to push their imaging standard as a standard for imaging in pathology, and that was a...
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Loyalty, Relationship
I have not seen Philips be proactive, but if we ask them a question, they are able to answer. The...
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Loyalty, Product
IntelliSite Pathology Solution doesn't meet my needs. That is why we are trying to change. The...
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Loyalty, Product
I would not buy IntelliSite Pathology Solution again because Philips’ product road map lacks...
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Product
I like the image quality and the possibility of managing some settings, such as contrast, sharpness,...
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Product
The biggest opportunities for product improvement would be adding algorithms and changing the way...
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Relationship
A change that the vendor could make to improve our experience as a customer would be to fix our...
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Relationship, Operations
Our transition to digital pathology with Philips couldn’t be better. They have an excellent team;...
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Product
IntelliSite Pathology Solution should integrate different AI algorithms, like the images of the...
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Operations
The implementation is part of the plan from Philips, though it is not free, of course. We have a...
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Product, Value
If a good integration is done with the laboratory system and the IT system when changing to digital,...
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Culture, Value
Everything is covered under our service contract with Philips, so we don’t pay for time, materials,...
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Product
The integration for Intellisite Pathology Solution isn’t necessarily anything to write home about,...
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Relationship, Product
Philips isn’t monitoring for space, so we have to contact them to upgrade the size of the server...
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Product
It isn't like Intellisite Pathology Solution doesn't meet our needs, but it also doesn't do anything...
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Operations
Our staff members felt that there was enough training at the implementation of Intellisite Pathology...
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Loyalty, Product
There are a lot of things that I wish that Intellisite Pathology Solution had for things like...
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Product
We want improvements to AI integration and DICOM.
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Product
We like the product's robustness.
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