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Loyalty, Loyalty, Product, Product
Despite the fact that Philips was unable to develop the product so that we could still use it, the...
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Operations, Operations, Product, Product
When we tried integrating the PACS with the IHE profiles, the process was very complicated and not...
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Product, Product
Not all studies or newer information on check definitions can be displayed within the PACS, so that...
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Relationship, Relationship
Philips’s support team is great, and they are proactive; they have a very elaborate heartbeat.
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Relationship, Relationship
Our local support team from Philips is very small, but that might be due to our country’s size....
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Product, Product, Value, Value
We are very satisfied with the business model we have for IntelliSpace PACS. We seldom need to pay...
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Loyalty, Loyalty, Product, Product
IntelliSpace PACS is coming to the end of its life. The solution is really old, and there are no bug...
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Relationship, Relationship
We have always been struggling with Philips in terms of their proactivity because they don’t do...
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Relationship, Relationship
The biggest negative with Philip's support team is their reactivity. They are very disorganized, and...
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Product, Product
It is very difficult for us to have access to the technical side of IntelliSpace PACS. We have an...
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Product, Product, Value, Value
IntelliSpace PACS has run quite smoothly in the time we have had it.
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Relationship, Relationship, Product, Product
We encounter a lot of slowness issues with IntelliSpace PACS. That doesn’t mean that those issues...
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Relationship, Relationship
We had an issue at one of our major sites, and someone from a company that Philips subcontracts...
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Relationship, Relationship
We have been plagued by problems with IntelliSpace PACS that we have not been able to nail down....
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Relationship, Relationship, Product, Product
We have had lots of problems with IntelliSpace PACS, mostly around image retrieval speeds and the...
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Relationship, Relationship
We would not buy IntelliSpace PACS again due to the support model more than anything. The product is...
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Product, Product
When IntelliSpace PACS does work, the product is a really good echo program. IntelliSpace PACS is a...
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Product, Product
Upgrades for IntelliSpace PACS are sort of average, but they are good. IntelliSpace PACS is doing...
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Relationship, Relationship
When we can get ahold of Philips’s support team, they are good, but Philips doesn't have what we...
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