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AHT (LTC) Commentary
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Subject Expert
Paul Hess
Research Director
KLAS Research Director - Paul Hess
 
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Commentary Summary

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User Commentary

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Manager

Loyalty

All in all, we are satisfied with the service. One of the main reasons we went with AHT is so the...

Jul 2024
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(0)
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Manager

Relationship, Operations

I don't ever see anything new coming from PointClickCare. I haven't seen any new developments....

Jul 2024
||
(0)
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Manager

Product

The product does the job when it comes to integration, but honestly, I was just so used to the old...

Jul 2024
||
(0)
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Manager

Culture

I probably would not buy AHT again, but there are not many like it out there anymore. I don't like...

Jul 2024
||
(0)
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Manager

Relationship, Operations

We have had little issues come up, and PointClickCare said to put in a support ticket, which they...

Jul 2024
||
(0)
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Director

Loyalty, Operations, Product

Before all the Medicare changes and new updates, American HealthTech was glitchy. But with the...

Mar 2024
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(0)
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Director

Loyalty, Value

With American HealthTech being bought out, I don't think buying it again will be an option. But...

Mar 2024
||
(0)
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Director

Relationship, Operations

CPSI meets our needs. They are constantly doing training. There have been issues with American...

Mar 2024
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Director

Relationship, Product

Once people get in, American HealthTech is user friendly, but the start-up is a little confusing....

Mar 2024
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CNO

Product

American HealthTech has some pieces for quality of family relations and quality assurance things,...

Jan 2024
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CNO

Relationship

We have a very good relationship with CPSI. The electronic health record meets our needs. CPSI has...

Jan 2024
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