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Identity Platform (Mostly Identity Governance) Commentary
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Subject Expert
Shawn Howell
Engagement Partner
KLAS Engagement Partner - Shawn Howell
 

Commentary Summary

Comment Type Breakout

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User Commentary

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Director

We did do training for SailPoint’s cloud solution, but there are a lot of nuances to it. Just by...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Director

There are no enhancement requests anymore with SailPoint. We cannot tell them something we would...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

SailPoint sees when something isn’t working, and they ask how we want to see things in a cloud...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

It takes significant effort to move from the on-premises version of Identity Platform to the cloud...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Director

SailPoint is a part of our long-term plans. We have a multiyear contract with them. We're onboarding...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Director

Regarding the discovery and analysis of identities that exist in the environment and the ability to...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

We haven't used SailPoint's system for very long. We needed to put in moderate effort for the...

Comment Tone Positive
Pillars Loyalty, Operations
Evaluation Unrated

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Director

We're using the Identity Security Cloud component of SailPoint. There are a number of things they...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Manager

SailPoint's system is one of the more expensive solutions out there. The vendor could get a little...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Manager

SailPoint’s training is a little less formal and polished. It takes a bit of higher-skill...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Manager

We have looked at some other identity vendors out there, and SailPoint is clearly the Ferrari of...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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CISO

The biggest thing for someone implementing SailPoint would be to make sure that everything is very...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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CISO

The implementation of Identity Platform was a significant effort due to the configuration, testing,...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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CISO

SailPoint does a great job of supporting us and giving us the resources we need to integrate more...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CISO

If I could do things over, I probably wouldn't go with SailPoint again. Their system's ease of use...

Comment Tone Negative
Pillars Product, Value
Evaluation Unrated

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Director

With their delivery of new technology, SailPoint lags in time frames. They tend to go to their...

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

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Director

For training, SailPoint has a good set of documents. SailPoint is very responsive in their reviews...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

In terms of certain connectors, SailPoint moved to a subscription plan rather than just an overall...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Director

Identity Platform could always improve, but it works for what I need it to. However, everyone hates...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

A lot of people don't use SailPoint's on-premises solution anymore, but SailPoint's on-premises...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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