Bookmark

Identity Platform (Mostly Identity Governance) Commentary
Filtered view: All

Subject Expert
Shawn Howell
Engagement Partner
KLAS Engagement Partner - Shawn Howell
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
0%
100%
 
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by:
 Download as Excel

Manager

Value

SailPoint's system is one of the more expensive solutions out there. The vendor could get a little...

Unrated
Feb 2026

 or  to see details.

Manager

Operations

SailPoint’s training is a little less formal and polished. It takes a bit of higher-skill...

Unrated
Feb 2026

 or  to see details.

Manager

Loyalty, Product

We have looked at some other identity vendors out there, and SailPoint is clearly the Ferrari of...

Unrated
Feb 2026

 or  to see details.

CISO

Operations

The biggest thing for someone implementing SailPoint would be to make sure that everything is very...

Unrated
Feb 2026

 or  to see details.

CISO

Operations

The implementation of Identity Platform was a significant effort due to the configuration, testing,...

Unrated
Feb 2026

 or  to see details.

CISO

Relationship

SailPoint does a great job of supporting us and giving us the resources we need to integrate more...

Unrated
Dec 2025

 or  to see details.

CISO

Product, Value

If I could do things over, I probably wouldn't go with SailPoint again. Their system's ease of use...

Unrated
Dec 2025

 or  to see details.

Director

Operations, Product

With their delivery of new technology, SailPoint lags in time frames. They tend to go to their...

Unrated
Sep 2025

 or  to see details.

Director

Relationship, Operations

For training, SailPoint has a good set of documents. SailPoint is very responsive in their reviews...

Unrated
Sep 2025

 or  to see details.

Director

Value

In terms of certain connectors, SailPoint moved to a subscription plan rather than just an overall...

Unrated
Sep 2025

 or  to see details.

Director

Product

Identity Platform could always improve, but it works for what I need it to. However, everyone hates...

Unrated
Sep 2025

 or  to see details.

Director

Operations, Product

A lot of people don't use SailPoint's on-premises solution anymore, but SailPoint's on-premises...

Unrated
Sep 2025

 or  to see details.

CISO

Operations

The actual outcomes from the product didn't take too long to see. We saw outcomes in less than a...

Unrated
Jun 2025

 or  to see details.

CISO

Loyalty, Value

SailPoint's technology is reaching a point where it is becoming foundational and necessary. We have...

Unrated
Jun 2025

 or  to see details.