Identity Platform (Mostly Identity Governance) Commentary
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Subject Expert
Jaren Day
Research Director
Commentary Summary
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User Commentary
Relationship
SailPoint does a great job of supporting us and giving us the resources we need to integrate more...
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Product, Value
If I could do things over, I probably wouldn't go with SailPoint again. Their system's ease of use...
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Operations, Product
With their delivery of new technology, SailPoint lags in time frames. They tend to go to their...
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Relationship, Operations
For training, SailPoint has a good set of documents. SailPoint is very responsive in their reviews...
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Value
In terms of certain connectors, SailPoint moved to a subscription plan rather than just an overall...
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Product
Identity Platform could always improve, but it works for what I need it to. However, everyone hates...
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Operations, Product
A lot of people don't use SailPoint's on-premises solution anymore, but SailPoint's on-premises...
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Operations
The actual outcomes from the product didn't take too long to see. We saw outcomes in less than a...
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Loyalty, Value
SailPoint's technology is reaching a point where it is becoming foundational and necessary. We have...
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Operations
We had high expectations, and SailPoint delivered on our commitments. The outcomes we received from...
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Loyalty
My overall satisfaction with SailPoint could be lower in 12 months because an organization we merged...
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Product
With SailPoint, the time it takes to get work done could be easier. SailPoint could make it easier...
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Product, Value
We have had a few more hiccups with Identity Platform lately than we have in the past. I don't know...
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Operations
I would rate SailPoint's training at the top of the scale. The training is a little isolated. It has...
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Product
Identity Platform absolutely supports our integration goals. In fact, it is a core component of our...
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Relationship
We don't have any issues with SailPoint's support. Occasionally, we will need more attention on a...
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Product
Identity Platform works, but it could do so much more. The integration is cumbersome because of the...
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Operations, Product
We have had Identity Platform for years, and we haven't moved the bar for it with training from...
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Loyalty
It was quite a bit of effort to migrate and implement Identity Platform, and we had to get support...
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Relationship
The only thing I would like SailPoint to improve would be their professional services. I would like...
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Relationship
I have regular meetings with SailPoint to ensure that we are taking advantage of all of their...
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Product, Value
One thing that has stood out with SailPoint has been automation. Identity Platform helps us manage...
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Relationship, Value
We can rely on SailPoint to provide. They do what they say they are going to do, and they follow...
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Relationship, Product, Value
We have very minimal staff and human resources, so the solution has allowed us to improve our...
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Value
We have to pay for Identity Platform, but we get the quality if we pay. It is still the best in the...
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Operations, Value
SailPoint is a solid vendor with a solid solution. The implementation is a little expensive, but the...
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Value
We have high expectations, but for what it is worth, SailPoint has met our high expectations. We...
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Operations, Product
The last upgrade for Identity Platform went really well. We didn't bring in a bunch of consultants...
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