Identity Platform (Mostly Identity Governance) Commentary
Filtered view: All
Subject Expert
Jaren Day
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Operations
We had high expectations, and SailPoint delivered on our commitments. The outcomes we received from...
Login or Create an Account to see details.
Loyalty
My overall satisfaction with SailPoint could be lower in 12 months because an organization we merged...
Login or Create an Account to see details.
Product
With SailPoint, the time it takes to get work done could be easier. SailPoint could make it easier...
Login or Create an Account to see details.
Product, Value
We have had a few more hiccups with Identity Platform lately than we have in the past. I don't know...
Login or Create an Account to see details.
Operations
I would rate SailPoint's training at the top of the scale. The training is a little isolated. It has...
Login or Create an Account to see details.
Product
Identity Platform absolutely supports our integration goals. In fact, it is a core component of our...
Login or Create an Account to see details.
Relationship
We don't have any issues with SailPoint's support. Occasionally, we will need more attention on a...
Login or Create an Account to see details.
Product
Identity Platform works, but it could do so much more. The integration is cumbersome because of the...
Login or Create an Account to see details.
Operations, Product
We have had Identity Platform for years, and we haven't moved the bar for it with training from...
Login or Create an Account to see details.
Loyalty
It was quite a bit of effort to migrate and implement Identity Platform, and we had to get support...
Login or Create an Account to see details.
Relationship
The only thing I would like SailPoint to improve would be their professional services. I would like...
Login or Create an Account to see details.
Relationship
I have regular meetings with SailPoint to ensure that we are taking advantage of all of their...
Login or Create an Account to see details.
Product, Value
One thing that has stood out with SailPoint has been automation. Identity Platform helps us manage...
Login or Create an Account to see details.
Relationship, Value
We can rely on SailPoint to provide. They do what they say they are going to do, and they follow...
Login or Create an Account to see details.
Relationship, Product, Value
We have very minimal staff and human resources, so the solution has allowed us to improve our...
Login or Create an Account to see details.
Value
We have to pay for Identity Platform, but we get the quality if we pay. It is still the best in the...
Login or Create an Account to see details.
Operations, Value
SailPoint is a solid vendor with a solid solution. The implementation is a little expensive, but the...
Login or Create an Account to see details.
Value
We have high expectations, but for what it is worth, SailPoint has met our high expectations. We...
Login or Create an Account to see details.
Operations, Product
The last upgrade for Identity Platform went really well. We didn't bring in a bunch of consultants...
Login or Create an Account to see details.
Operations
SailPoint is just lagging, but their new cloud versions may be doing better. The versions that we...
Login or Create an Account to see details.
Product
The Identity Platform product is good. It has had one of the longest runs on the top quadrant of...
Login or Create an Account to see details.
Product
SailPoint could further invest in AI and access governance capabilities. I would like to see more...
Login or Create an Account to see details.
Product
Our issue with the product's ease of use is with how the templates are set up in the on-premises...
Login or Create an Account to see details.
Value
We are in an on-premises environment, and SailPoint is trying to get people to move away from that...
Login or Create an Account to see details.
Relationship
SailPoint needs to show us a road map. I have not seen a published road map on what to do with an...
Login or Create an Account to see details.
Value
We haven't been seeing a return on our investment with the amount of effort that it takes for us to...
Login or Create an Account to see details.
​
Preferences