Trisus Chargemaster Commentary

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I would definitely suggest heading toward The Craneware Group because they seem to have a much...

There's a lack of buildout from the supply side in Trisus Chargemaster. There are certain things...

Trisus Chargemaster has been able to harness the dynamic charging that's happening in Epic. When we...

We recently switched over to Trisus Chargemaster. When we were switching over to Epic, our last...

The cost is not a crazy amount of money in the larger scale of things. Relative to charging,...

We've had quite a few issues that we didn’t know were going on. We’ve had errors with our data...

I wouldn't necessarily recommend the system, but I wouldn't dismiss it either or talk negatively...

Trisus Chargemaster does a pretty good job of reporting on clinical data. In terms of data from...

I really love The Craneware Group's reference tool. I've been using that for years, and it is...

We found some unexpected costs relative to the number of licenses we had for The Craneware Group. It...

The solution isn't user friendly or intuitive, and it flags everything as an error when many things...

I have not seen any real road maps for the solution, but in working with the vendor's amazing IT...

Our representative is great. We love everyone we have worked with. The various people from the...

I'm new to the CDM world, and our current chargemaster person, who maintains our chargemaster, has...

The Craneware Group is very open to providing whatever training opportunities we want.

Our state is a little unique with our hospital reimbursement system, so mostly Trisus Chargemaster...

The Craneware Group is always bringing new things. I am not very good at putting suggestions...

For any organization making decisions, it's important to be clear with The Craneware Group about...

We have a very tight budget for all systems right now, so I want a discount since we are a long-term...

The Craneware Group is very amenable. We have routine meetings to address questions. For one-off...

The Craneware Group's partnership with Epic was key to solving a lot of our issues. That...

Right now, we struggle the most with payer-specific information. I understand why the system doesn't...

We started implementing reporting for data on supply sources last year in Trisus Chargemaster, and...

I love The Craneware Group. They are fabulous. They have a training academy, where we can go to...

Trisus Chargemaster's supply functionality continues to be updated and improved. I really like using...

We use a few products from The Craneware Group, and I really like them. I know they offer many other...

Normally, if our supply purchasing staff enters the correct information into our EHR, including the...

I really like the way that The Craneware Group gets back to us. They continue to improve their...

We have the clinical departments using the system to request changes, and we're very happy with...

We couldn't really get the HCPCS codes right without The Craneware Group’s supply module. From a...

The Craneware Group is very responsive, and they’re always trying to share with us. We've been...

Trisus Chargemaster offers me personally everything I need. The vendor's support team is phenomenal....

I couldn't do my job without Trisus Chargemaster. It has pretty much everything we need in one...

I asked The Craneware Group if they had anything that would help with an algorithm for some of the...

Trisus Chargemaster does what I need it to do.

The Craneware Group communicates with us regarding what we can find within their learning materials...

We are using Trisus Chargemaster, and we were and are still in the process of getting the scripting...

We get good information, good updates, coding updates, and deleted code updates via The Craneware...

We met with The Craneware Group recently because we were having an issue with some of our items....

Sometimes we have outdated CDM codes or compliance issues, and The Craneware Group has something...

I use Trisus Chargemaster a lot for setting up new supplies, and the reference piece is amazing.

When we reach out to The Craneware Group for support, they're very prompt. The only problem with The...

Trisus Chargemaster is very user-friendly. The training wasn’t very extensive, but the vendor has...

The Craneware Group is available if we have questions, but we use the system on our own, and it...

I have recommended Trisus Chargemaster to a couple of other critical access hospitals. A former...

Trisus Chargemaster is a system we use where we can plug in a CPT code and specify a rural area, and...

The Craneware Group’s original product was not web based or cloud based, and they transitioned to...

Trisus Chargemaster is a great product, and I would highly recommend it.

The Craneware Group offers a ton of free training with the product, so it is always an A+ to get...

We switched over to the cloud-based version of the solution, and we were very happy with the...

We have been very happy with the support we receive from The Craneware Group. Their responsiveness...

The Craneware Group is constantly working to improve the system. There is never a lull. Every time...

Once Trisus Chargemaster is up and running, it is a well-oiled machine. It is extremely efficient...

We have used Trisus Chargemasterfor a long time, so we are aware of any gaps between the old system...

I have a regular meeting with somebody dedicated to checking in and escalating things as necessary....

We used to train our own people all over on the old product because I didn't like The Craneware...

The pharmacy stuff is in Trisus Chargemaster, but there is a whole other module for pharmacy. I once...

Trisus Chargemaster reports on what we give it. It is like a big blender where we send mass data in...

Trisus Chargemaster definitely meets all of our CDM coding and compliance needs perfectly. A couple...

Trisus Chargemaster's functionality does meet all my needs. However, there is always room for...

The Craneware Group's vision is far-reaching, and they keep expanding and doing more with it. We are...

The Craneware Group is very fair and transparent with ongoing charges. Especially when we get close...

What the clinicians use on a daily basis is the charge preference list. It is really good for...

All of the enhancements I have asked for are in place. We were trying to get a certain enhancement,...

Trisus Chargemaster is different from the legacy product that I was accustomed to. That transition...

The Craneware Group's support is superb. The Craneware Group's people are immediately responsive and...

I have had one-on-one training with The Craneware Group for months for new conversions. The...

The Craneware Group has delivered on the reports that I have requested, especially around price...

The Craneware Group’s pharmacy resources are great, and we really like them. Their pharmacy tools...

Our EHR does not have chargemaster functionality to house NDC numbers. Trisus Chargemaster allows us...

I love Trisus Chargemaster, and the system is easy to learn. When I train others on the solution, it...

The customer service is phenomenal with The Craneware Group. Someone answers the phone promptly...

Everyone I have worked with at The Craneware Group has been excellent, and I have been working with...

With the Trisus Chargemaster solution overall, the vendor launched a feature that functions as a...

One key benefit of Trisus Chargemaster is the ability to pull the reference tool directly into...

The feedback I have received from the pharmacy on Trisus Chargemaster has been entirely positive,...

As an organization, we haven’t identified any needs that The Craneware Group has been unable to...

The Craneware Group does a great job with their annual user conferences. Those are international. In...

Over the years, the system has had different functionalities, filters, and information that I wish...

Trisus Chargemaster's charges are very transparent. The system is fantastic. The vendor even has a...

The Craneware Group provides really great service after a sale. The vendor's customer service is...

We have had some growing pains with Trisus Chargemaster. When we implement updates to Trisus...

When we implemented Trisus Chargemaster, we had virtual training with one or two classes, along with...

The Craneware Group’s support team is good and typically resolves issues within one to two days. We...

In Trisus Chargemaster, when I tried to find certain pharmacy CPT codes, I could not locate them....

There have been a lot of trainings on billing this year, especially with so many CPT code changes. I...

All RCM programs are quite expensive, but Trisus Chargemaster is definitely worth the money. It is a...

The support team from The Craneware Group is great. Anytime I have an issue, The Craneware Group's...

Trisus Chargemaster’s supply assistant program is a significant time saver when I am looking up...

Sometimes, The Craneware Group says that there is something wrong in Trisus Chargemaster, but it...

The access to compliance information provided by Trisus Chargemaster is appreciated, but the...

I really like that Trisus Chargemaster has all of the official information about each specific code....

When we try to work on Trisus Chargemaster, there is a lot to do. We are a small facility, so...

With Trisus Chargemaster, we suddenly open up our scripting program, and there is an update. With...

Before I went live with Trisus Chargemaster, The Craneware Group said they were going to shut...

The Craneware Group's support is different than what it has ever been. I'm finding that their...

I have someone at the vendor I can regularly reach out to. That person has been very helpful. They...

The Craneware Group's charges are too high when things don't work. I knew what I was paying for...

There are a lot of things that The Craneware Group does a good job of alerting us on based on our...

The ease of use is just not there with Trisus Chargemaster. There are some things that are user...

Coding and compliance can come out of reference in Trisus Chargemaster, so it meets my CDM coding...

We no longer have Chargemaster Toolkit (CMT), and I dislike Trisus Chargemaster. I am extremely...

For training, The Craneware Group has The Academy. That is great. We also have account executives...

We have had some interactions with higher-level staff members at The Craneware Group recently, but...

We like the fact that Trisus Chargemaster is on the cloud. That makes it a lot easier for us to...

The vendor is easy to work with. Sometimes I have a hard time with accents, but other than that, the...

I would tell a peer how much I appreciate all the reference material that is available through the...

The biggest benefit of Trisus Chargemaster is having a source of truth. Everything is in one spot,...

I work with my support person to get my year-end stuff for my changes, including my modified and...

The vendor has already worked into their updates most of what we requested. The only other thing...

The vendor is reaching out to CMS for definitive answers to questions that they are rather vague on...

We had meetings regularly. We had some glitches, but those could have been from some people missing...

We are awaiting CMS and their new changes for next year, and then we can train on all that....

Recently, with the vendor’s pricing transparency, we have had to have some handholding. That has...

We have been compliant so far with CMS when it comes to price transparency. I have not had any...

Trisus Chargemaster does what it says it is going to do, and it is relatively straightforward.

The Craneware Group is very good at giving us resources. I wouldn't mind if they came out with a...

I would tell others looking at Trisus Chargemaster that if their organization doesn't have too many...

Trisus Chargemaster isn't part of our long-term plans. That is primarily due to cost. Trisus...

In terms of reporting on data from pharmacy sources, The Craneware Group is pretty all-encompassing....

The Craneware Group incorporates pricing comparison data and market data. They are great on the...

The Craneware Group is always very receptive and helpful. And they are decent on not charging for...

The Craneware Group offers their own academy for training, and they are also very receptive to...

Trisus Chargemaster is relatively easy for the end users, but there are still some complications...

I like how connected and communicative The Craneware Group is. I like that they are constantly...