Commentary Summary
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User Commentary
Relationship
We're getting what we need from TruthPoint Rounds, and if we need something specific, we just have...
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Relationship, Product
We share our results with corporations we work with, and when they see good results, they are likely...
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Relationship, Operations
There is no ongoing training that I have observed, at least for my department. We have recurring...
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Product
We had issues connecting to TruthPoint Rounds, and the system was down for a while, but everything...
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Loyalty, Relationship
I'm working with pCare. We are going to update some things to make them friendlier for our...
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Product, Product
The analytical part of TruthPoint Rounds is very good. We can pull reports. There are all sorts of...
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Product, Product
I would buy TruthPoint Rounds because it gives us real data on off shifts. Even though we do rounds...
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Relationship, Relationship
In TruthPoint Rounds, we get to change the questions and whatnot to accommodate the theme of the...
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Relationship, Relationship
I don't have any major issues with pCare, and if I do have an issue, our contact at pCare is...
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Product, Product, Value, Value
Data speaks volumes, and the product helps us locate areas and time frames that might be an issue....
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Relationship, Operations, Product
I do wish there were a better way to organize the comments in TruthPoint Rounds within the free-text...
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Relationship
Our main contact at pCare is very good at listening to what we need and what we want and then...
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Product
We love the reporting system in TruthPoint Rounds and the way the feature separates out the reports...
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Relationship, Product
Having immediate feedback is very helpful so that we don't have to wait on the patient to complain...
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Operations, Product
TruthPoint Rounds has been exactly what our organization has needed, and the solution is very easy...
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Product
We had an issue with documenting patient counseling for assigned videos. The data wasn't feeding...
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Product
Our patients need a big hit in the head. They don't necessarily understand TruthPoint Rounds. They...
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Relationship, Value
pCare has upgraded and changed things as we have asked. They are very helpful. TruthPoint Rounds has...
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Relationship, Operations
There was an issue when TruthPoint Rounds was down. It took a bit longer than I would have thought...
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Relationship
The vendor does particularly well with communication and responsiveness to issues. They are honest...
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Operations
Each of our nurses gets training on TruthPoint Rounds, and the vendor meets with them for...
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Product
TruthPoint Rounds is very helpful. Our nurses are short staffed, and the product really helps them.
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Relationship
pCare meets all our expectations. When our nurses have feedback, someone from the company gets on...
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Value
When we integrated our other solutions with TruthPoint Rounds, pCare didn’t charge us.
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Relationship
The vendor’s executives are busy, but they always have time to pick up the phone and give me a call.
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Relationship, Operations, Value
pCare's product helps with our HCAHPS scores. We had a little issue with discharge, and the vendor...
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