UKG EZCall Commentary
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Subject Expert
Mark Allphin
VP of Engagement
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User Commentary
UKG has good support for the product. When we did the implementation, we had a dedicated...
UKG recently changed things, so now any custom work in UKG EZCall incurs an additional charge....
UKG EZCall is highly customizable, with a wide range of functionalities that can meet the needs of...
Much of the support from UKG is hands-on during implementation, and that is great. They provide...
It is easy to get in touch with UKG and open a ticket, but getting a resolution can be challenging,...
We have a list of functions that we believe would significantly improve UKG EZCall. When we met with...
We aren't sure of our go-forward strategy with UKG. They have basically ghosted us, so we aren't...
I would love to see more education be made available when the vendor does updates.
UKG doesn't have much in the way of training.
I would buy EZCall again. EZCall is a relatively good scheduling tool. It is pretty effective.
There is a bit of clunkiness in EZCall. In terms of making recurrent schedules, the system is a bit...
UKG has been very good at training and has provided a lot of training for EZCall.
We had a couple of bumps with upgrades and integrations with EZCall, but UKG has definitely stepped...
EZCall is really good for physicians, but we are finding some challenges in the OR space.
If we want anything extra from UKG, we pay for it. We upgraded a few things in EZCall, and we had to...
I’m definitely underutilizing the software, and I haven’t revised the parameters we use for...
Commentary Summary
Comment Type Breakout