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2018
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Physician Scheduling 2023
Organizations Improve Scheduling Efficiency & Visibility despite Complexities
Author
Niel Oscarson
Author
Ciera Walker
As more healthcare organizations move away from manual processes for physician scheduling, they agree that using technology boosts scheduling efficiency and visibility. However, given the inherent complexity of scheduling, many organizations haven’t yet achieved the fully automated process they were hoping for. This report looks at two different types of vendors who offer physician scheduling solutions to their customers—those who focus primarily on clinical collaboration and those who focus primarily on workforce management—and shares the successes and barriers customers experience as they continually move toward greater efficiency. Also included are general market insights gleaned from respondents across solutions.
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Key Findings:
- PerfectServe Customers Report Increased Ease of Use over Time & Highlight Strong Support; TigerConnect Solution Is Reliable, though Some View It as Cumbersome
- QGenda Used by Large Organizations Enterprise-Wide; Solution’s Flexibility Can Have Drawbacks
Writer
Sarah Brown
Designer
Breanne Hunter
Project Manager
Sydney Toomer
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2024 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.