ZynxOrder (order sets) Comments

 

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Current Time Inside Cache Tag Helper: 10/1/2020 1:05:38 PM and Model.EvProductId = 54341

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User Commentary

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CMIO

Technology

Zynx Health has been trying to work on a product that is supposed to tell us how everything is being...

Sep 2020
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CMIO

Service and Support

If we ever get questions about what the evidence says about certain things, there is a person that...

Sep 2020
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CMIO

Lessons Learned

We have multiple EHRs. If we only had one EHR, ZynxOrder would not be of value to us. Because we...

Sep 2020
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CMIO

Lessons Learned

Zynx Health has been in this space for so long and has such a known brand in evidence-based order...

Sep 2020
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CMIO

Functionality and Upgrades

This isn't just about whether our order sets have certain things; it is about whether they are being...

Sep 2020
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Analyst/Coordinator

Functionality and Upgrades

One thing I would complain about is that the vendor provides so much content, but we use only a...

Nov 2019
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Analyst/Coordinator

Technology

The databases that the vendor sends out are massive; that is my biggest complaint. I wish they could...

Nov 2019
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Analyst/Coordinator

Relationship

Whenever I have an issue with the tool, I can call the vendor, who gets back to me immediately. They...

Nov 2019
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CMIO

Functionality and Upgrades

ZynxOrder functions exactly as sold. We know the key things that we need to be doing and how to get...

Jan 2019
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CMIO

ROI / Cost (care and feeding)

Zynx Health is making some strides and enhancements that will help us. They are trying to be...

Jan 2019
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Director

Other Observations & Comments

The reporting is a bit clunky and slow. We do have a link to the evidence-based information, and...

Dec 2018
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Director

Interfacing and Integration

The interface to our EMR is not as robust as we would like. The interface does not handle the...

Dec 2018
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Director

ROI / Cost (care and feeding)

We are not using ZynxOrder to its fullest capacity, and that is on us. The order sets are well...

Dec 2018
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Analyst/Coordinator

Functionality and Upgrades

We don't use ZynxOrder a lot. Our process works differently than what the system was built for. It...

Aug 2018
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Analyst/Coordinator

Service and Support

We haven't interacted with Zynx Health's support desk much. They usually respond to us within 24 or...

Aug 2018
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Analyst/Coordinator

Functionality and Upgrades

ZynxOrder has icons that show outcome measures and performance measures to help and guide us through...

Aug 2018
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Director

Future Outlook

We signed with Zynx Health for their Knowledge Analyzer product. This is going to be a robust...

Jun 2018
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CMIO

Functionality and Upgrades

I couldn’t be happier with the work Zynx Health does. Their product works for us and never has...

Mar 2018
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Analyst/Coordinator

ROI / Cost (care and feeding)

ZynxOrder doesn't really integrate with our workflow. Our physicians aren't engaged with it. They...

Dec 2017
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Analyst/Coordinator

Functionality and Upgrades

We want physicians to look at reference text when they review order sets in ZynxOrder. It takes a...

Dec 2017
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Analyst/Coordinator

Lessons Learned

Our main issue with ZynxOrder is that all of our live order sets are built into our EMR. Zynx Health...

Dec 2017
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Analyst/Coordinator

Functionality and Upgrades

The content from Zynx Health used to be on paper. We would print their care plans from their...

Dec 2017
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Nurse

Future Outlook

We use ZynxOrder's order sets on a limited basis. We were waiting to integrate the system with our...

Nov 2017
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CMIO

Functionality and Upgrades

We are very happy with Knowledge Analyzer. The tool's content was always great, but it was always a...

Nov 2017
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CMIO

Other Observations & Comments

Zynx has taken a step back from delivering new technology. They have been kind of absent recently,...

Nov 2017
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Director

Service and Support

Overall, we are happy with ZynxOrder. There are some functionality pieces that are clunky, and we...

Nov 2017
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Director

Relationship

Zynx Health does try to keep their promises. They don't always do so, but their failures aren't for...

Nov 2017
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Director

Future Outlook

We are excited about the new functionality that Zynx Health is developing. They work hard to...

Nov 2017
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Director

Functionality and Upgrades

We have seen significant, tangible outcomes through our work with ZynxOrder. We have used the system...

Nov 2017
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Nurse

Functionality and Upgrades

We are able to link things into order sets and care plans. For example, if someone is having a heart...

Nov 2017
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Nurse

Relationship

Zynx Health is the only vendor that we can always reach out to. I have been involved in my position...

Nov 2017
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Nurse

Functionality and Upgrades

I am just learning how to use ZynxOrder, and so far, the learning process has been pretty easy. The...

Oct 2017
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Analyst/Coordinator

Functionality and Upgrades

ZynxOrder delivers what we want. We have been able to create order sets easily, and our providers...

Oct 2017
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Analyst/Coordinator

Functionality and Upgrades

When we first started using ZynxOrder, we just used basic order sets and pushed them into our other...

Oct 2017
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Analyst/Coordinator

Functionality and Upgrades

I used to have administration rights in the system. When a new staff member joined our team, I was...

Oct 2017
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Analyst/Coordinator

Service and Support

Zynx Health's turnaround time is always quick. They get things done in less than 24 hours.

Oct 2017
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