Contact Center as a Service
A centralized hub that manages and facilitates communication between patients, clinicians, and administrative staff through various channels, including phone, email, and chat, and is specifically designed to address the unique needs of the healthcare industry.
Subject Expert
Adam Cherrington
VP of Engagement
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Performance Data
Overall Score by Product
Overall Score by Question Topic
Provider Facility Size by Product
Provider Facility Type by Product
Reducing Filters
Unlike sizing filters, reducing filters DO NOT recalculate scores based on the evaluations that meet these requirements. They narrow the list of solutions to show the vendors and solutions that can meet a specific need.
This data is based on interviews with a sample of the firms' recent clients. As a result, it is not necessarily comprehensive of all work a firm may do in this segment.
We require a minimum of 2 confirmations of a service performed in the last 3 years for a solution to qualify.