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Clinical Decision Support 2020
Progress and Innovations in CDS

author - Joe VanDeGraaff
Joe VanDeGraaff
author - Jennifer Hickenlooper
Jennifer Hickenlooper
May 5, 2020 | Read Time: 1  minute

In an ideal world, clinicians would be able to practice medicine unencumbered by unnecessary restraints, including those created by the technology designed to assist them. With this goal in mind, approaches to and technology for clinical decision support (CDS) have been evolving, from passive and reactive to predictive and proactive.

evolution of cds market needs and capabilities

Based on the feedback of organizations identified by vendors as their most advanced users, this report looks at recent innovations in the CDS market to explore what outcomes progressive users are currently achieving and where the market is headed next. As feedback comes only from a handful of advanced users, the findings in this report are not intended to infer or represent market-wide results, and no customer satisfaction data is shared.

This report examines each vendor one by one, in alphabetical order. Only standalone, third-party healthcare IT solutions are included. Note that while some vendors refer to such solutions as surveillance tools, KLAS has chosen to use the phrase “clinical decision support” throughout this report. A high-level view of each vendor’s CDS area of focus in this report as well as customer-highlighted outcomes are given below.

To learn more, download the full report.

highlighted outcomes resulting from vendors innovations as reported by customers


For more information on how these vendors (and others) are helping healthcare organizations fight the COVID-19 pandemic, please see KLAS’ “COVID-19 Technology & Services Solutions Guide.”

author - Elizabeth Pew
Elizabeth Pew
author - Madison Moniz
Madison Moniz
author - Robert Ellis
Project Manager
Robert Ellis
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2024 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.