

DHIS 2021 White Paper
Using Technology to Resolve Patient Pain Points
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In September 2021, KLAS hosted its fifth annual Digital Health Investment Symposium (DHIS). In attendance were healthcare thought leaders from private equity and venture-capital firms, digital health companies, and healthcare provider organizations. Small group discussions focused on patient pain points within the care journey, the barriers to solving these pain points, and how technology can be utilized to further activate patients in their own care. The intent of this paper is to share insights from those discussions and to highlight ways stakeholders throughout the industry can support meaningful change to improve the patient experience.if you don't have a login, getting started is easy.

Writer
Sarah Hanson

Designer
Natalie Jamison

Project Manager
Andrew Wright
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2023 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.