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Emergency Department Information Systems
Is Best of Breed Still the Best Approach?

December 15, 2009

Deciding between having an integrated solution and meeting the needs of clinicians, particularly when it comes to the emergency department (ED), often puts the CIO in a tough spot. Which goal takes precedence? Increasingly, KLAS is seeing best-of-breed solutions replaced by enterprise products. What does this trend mean for the hospitals considering a switch, and what has been the reaction of clinicians who have already made the transition? Why do enterprise emergency department information system (EDIS) solutions, with the exception of Epic, chronically score well below the average KLAS software rating? In the end, what is to be gained from a switch from best of breed to enterprise, and what might likely be lost?

To answer these questions, KLAS has compiled the perspectives of more than 500 providers—roughly half from IT and half from clinicians—to offer a comprehensive look at the ED market.

author - Robert Ellis
Project Manager
Robert Ellis
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2024 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.