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Implementation Services for Workday ERP 2023
Part of a Series on ERP Implementations
Author
Kaleb Harris
Author
Jennifer Hickenlooper
Author
Dallin Seely
KLAS’ recent Decision Insights data shows a large number of organizations are purchasing Workday’s enterprise resource planning (ERP) software, and for these organizations, a strong implementation partner is vital. This report examines the firms that provide leadership for implementations of Workday’s ERP suite. (Engagements for implementing other vendors’ ERP solutions are excluded from this research; KLAS plans to publish future research on firms that implement Infor’s and Oracle’s ERP platforms.)
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Key Findings:
- Workday’s Implementation Engagements Generally Effective, though Standardized
- For Very Large Organizations and High Complexity, KPMG Stands Out as a Partner Due to Deep Bench of Technical Resources and Expertise
- High Satisfaction with Huron Driven by Strong Consultants and Consistent Execution
- CrossVue and Collaborative Solutions Inconsistent; Impact Advisors (Limited Data) Exceeds Expectations
- Top Recommendations from Firms for a Successful Workday ERP Implementation
Writer
Amanda Wind Smith
Designer
Madison Moniz
Project Manager
Ally Dove
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2024 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.